Great staff. The doctor updated the software and made changes to my Phonak hearing aids that really improved my ability for speech recognition. Highly recommend their services.

What an amazing place. Our needs are met beyond expectations every single time. Kyle is amazing, and patient and makes sure we walk out happy with smiles on our faces. We won’t go anywhere else. The customer service both at the front desk and in the appointments is exceptional. Everyone makes sure we get what we need!!!! I highly recommend this wonderful place for any hearing needs!

I got new hearing aids here in January, after shopping several top-shelf lines. I had high hopes. Seven months in, there are problems: my wife is (once again) having to repeat herself often, and I still struggle to follow conversations in normal environments.When I met Kyle about this, his FIRST response was that my wifes hearing should be tested. (She has no trouble speaking with anyone else, just me.)Next, he told me, Theres only so much I can do. Which another way to say its a waste of time to pursue this.And finally, he told me that in six years youre the first person thats come back like this.Exasperated at this brush-off, I said I guess Im wrong then. Apparently theres no problem. I left at that point, ignoring his pleas to Let me see what I can do!No, Kyle. You told me already youd reached the limits of your skill (and your interest).I got these over another brand (from a noticeably better audiologist!) because they connect directly with my Android phone. Ill try taking them to someone else to see if they are interested in helping. If not, I may have to scrap them and get the other brand (which delivered better hearing, and were more comfortable, but didnt connect to my phone).A very expensive lesson: Above all, make sure your provider cares enough to work with you long after the sale, if you find a long-term issue.I cant recommend Kyle on that score.

We had a hearing emergency yesterday: right before a day of meetings, my husbands hearing aid broke. I called several places and left messages, but Myra spoke to me and got us in right away. As we sat across the desk, Kyle took apart the hearing aid, determined the problem, and gave us a temporary hearing aid for his cost. The day was saved! Thank you both for your kindness and your expertise. We appreciate it very much.

They took the time needed to be sure I had a hearing test and had a choice in updated hearing aids. I was very worried about the cost, since I am dealing with a few health issues and medical costs currently, but the upgraded hearing aids were on sale at half price and made it possible to go ahead and get them at this time.

Kyle and Myra were so great! They were accommodating to schedule an appointment with, helpful, gave me plenty of information, and cleaned my ears at no cost. I would highly recommend to contact them for any issue with your ears as they are very knowledgeable. Highly recommend!

Myra returned my phone call within minutes and took care of my immediate needs. Great customer service! She was helpful and expedient in getting an appointment scheduled for me ASAP to take care of things she couldnt address herself. Kyle is friendly, knowledgeable, and efficient. Together, they make a great team!

I have to say I’m so happy that on a fluke I found Kyle and Myra at Connect Hearing for my mom in law. They are both wonderful with her and Kyle we just adore. He is so great with her. He has always gone above our expectations in helping with her hearing aids and we really appreciate them both. Thank you guys for being awesome and kind humans!Bev & Michelle

Somehow I managed to break my hearing aid. Thank you Kyle for fixing it during my visit. I will be back.

Was not too happy about the long time it took to get my HA back but I know it was because of Covid. Very happy with the service!

I am so lucky to have finally found Kyle and Myra at connect hearing. Kyle has always been there for me and he is such a great guy so very friendly and personable. The office is warm and welcoming. I couldnt ask for better service. I say 5 stars all the way!

If you need a hearing aid this is a good place to visit. Professional, knowledgable, personable, got right down to business and I left with a fitted hearing aid to test for a few days. Nice.

Kyle and Myra made my visit feel very comfortable and safe. Kyle did an excellent job when re testing my hearing

Wonderful welcome from Myra and Keith. Very professionally run office. Beautifully appointed in an accessible location. My hearing issues were treated and cleared quickly. I would recommend this office to anyone who has impaired hearing. Sarah Ryan

I brought my 91 year old mom in the other day. The staff was very polite and kind to my mother. The young man who conducts hearing test explained thoroughly what we should expect. From the hearing test to picking out the proper hearing aids, what the insurance covered in our case, the time it would take once the hearing test is done to receive the hearing aids and our final cost.

Myra and Kyle are the best to work with! Always eager to help, always in good spirits. Office is so warm and friendly. I never have to wait and they are there for me anytime I need help. I highly recommend them for all of your hearing healthcare needs.

05/19/2018 Have to say the Ross Guy at Ft. Collins, CO. was quite welcoming and kind...had a warmth we dont usually see. Was competent and answered all my questions, even gave me pros and cons of each device. Good rep. of the company.02/2017Kyle took an unusual amount of time with me and my devices. Although others had examined and found my Siemens hearing aides had defective microphones, Kyle re-calibrated them, cleaned them and the result was clearer, more precise hearing than ever I experienced!Way to go Kyle!!12/2019 I recently had some minor adjustments for Kyle to make to my devices at Connect Hearing. Myra, always welcoming, offered some coffee whilst I waited. Kyle was understandably running a little late.He escorted his client [using her walker] from his office, saying Now, mam, please let me know if you have any problems. I will see you right away...at 102 years old, I congratulate you. Thats Kyle.

I walked in not knowing what to expect and walked out hearing things I didn’t think I ever would. Kyle and Myra helped me with everything and even went the extra mile to help with figuring out insurance information. I am hearing music like never before and cannot thanks these guys enough.

I visited Ross Archie at Connect Hearing a week ago for a hearing test and some 30 dB hearing plugs for my work with some loud sounds. I like to keep track as I expect it to decrease also due to aging (I know my dads did). The test is free. I found Ross pleasant, easy, and very knowledgeable. He tested not only hearing levels but also with background noises. The earplugs are custom molded to my ears thus are an excellent fit and comfortable to wear during work. The price is very affordable. We compared the plugs to my 30 dB earmuffs that I have used until now and had bought in a local store. The earplugs he made are much better, so I am using those at my work now.In the end I asked and he gave me a copy of the graph with all data he had taken for my own records. Excellent service! I recommend him to anyone who wonders about having a test done. Dr. Leo Moorman

Connect hearing is by far the best place for hearing aides. Kyle and Myra really made us feel like family. It was clear that the clients care is there number one priority. I highly recommend this place.

Kyle and Myra are great! They were informative, kind, and professional. Would defiantly recommend to my family and friends. Thanks again!

I am new to the area and needed to have my Phonak hearing aids checked out. The staff made me feel welcome, promptly took care of my needs, and explained what hey did. Im wearing my hearing aids again daily and am thoroughly please with their service. I would highly recommend them for your hearing needs.

Connect Hearing is THE place to go if you need hearing aids!!! Kyle and Myra are great people to work with and will do whatever it takes to make sure the customer is happy with their products. Always a pleasure to see them!

Kyle and Myra are very professional and kind to work with. Their office was warm and friendly and the consultation was very comprehensive. I would recommend Connect Hearing to anyone who would like improve their hearing

Excellent, professional service. Im new to Colorado and recently lost one of my hearing aids. I contacted Connect Hearing for help with my warranty and spoke to Myra, who was extremely helpful. I had a new hearing aid in no time. When I went to pick up my hearing aid Kyle also performed a new hearing test along with changing up a few things for a better fit. I couldnt be more satisfied. What great people!!!

I have been helped by three Connect Hearing technicians, over the years, Kyle being the most recent. All my customer service experiences with this team have met my needs and expectations, to the fullest, each and every time I have called on them. Most recently, Kyle helped guide me through the complexities of selecting new hearing aids to replace my 10 year old Phonaks. He helped me assess my needs and thoroughly explained the product options available for meeting those needs. He went into this with a complete understanding of my hearing profile and the hearing environments I encounter. He then applied his extensive knowledge of their line of products to present me with my best options. Not once did I feel sales pressure, but most definitely felt supported in making a good decision.Add to this exceptional service, Theresas kind and helpful approach to scheduling and answering questions, and you have a great team.

My Mom recently moved from Arkansas to live with us, and she needed new hearing aids. Although weve lived in Loveland for over 20 years, we had NO idea who to use, so I read through all the Google reviews of hearing-aid providers. I was impressed by what people said about Kyle and Myra, and I was even MORE impressed by them in person! Kyle was so patient and kind with my Mom, and even went so far as to come fit her hearing aids in the hospital, when she ended up there unexpectedly! Myra is a delight to work with as well! I highly recommend this dynamic duo!

My family complained when I asked them to repeat something, telling me to get my hearing checked. So I decided to confirm whether I did or did not have a hearing problem. I set up an appointment with Kyle at Connect Hearing. I was very pleased with the attention I received. I was immediately ushered into the exam room without a long wait time. The staff was very professional and the examination was thorough. I was treated like family. When the exam was finished, guess what--my hearing is just fine. I felt relieved to know positively that my hearing is not declining.

Wonderful caring office. Helped my mother for years.

Kyle Doerfler has been expertly informative in answering all the questions that I have had regarding the ear and its function, the loss of my hearing and why. He has given the one on one attention and comfort that many of us need and dont receive. I was able to walk away feeling informed and able to make a better decision and choice in managing my health care. Hearing aids are not something any of us want to end up needing, but Kyles kind reassurance that it would be a much more discreet and pleasant experience than I was imagining, put a smile on my face. Thank you Kyle

Misty Crespo is an exceptional audiologist. Ive worked with several over the years and I find her to be very knowledgeable about the various styles of hearing aids, the strengths and weaknesses of each, across the top brands.Insurance matters are dealt with by her and her staff to point as a customer I know all the claim details and any coverage is taken care of professionally. I think you will find the service and scheduling Theresa provides for the Fort Collins location is top notch as well.

Ive been very impressed with the level of service my dad has received at connect hearing. The audiologist was very knowledgeable and went out of his way to help my dad get exactly what was needed and would fit his lifestyle (and budget) best. I would highly recommend connect hearing to anyone in need of an audiology clinic.

After going to another AUD @ a Doctors office in Loveland who couldnt fit me with hearing aids & had no suggestions to help me I got on Google & found Connect Hearing. What a life saver, I cant say enough good things about the care & answers to my questions. Kyle fit me the very first day & gave me a free 2 week trial. I was sold!! I came back weekly for 3 weeks to make sure all was well & Kyle called several times just too check in with me. I go in every 3 months to make sure all is well( at no cost).This office goes above & beyond anything I have seen.Myra was very helpful in setting me up with a account. I HIGHLY RECOMMEND them. They are very truthfull & straight forward.

Connect Hearing in Loveland is one of the most professional and caring clinics of any kind I have ever been in. Staff treats you like you are family from the moment you walk in the door and they are genuinely concerned about providing you with the best service they possibly can. They treat you like friends and the outstanding service and concern for your well being extends long after you receive a device from them. They remember every patient and greet you later like they have known you forever. Exactly the type of treatment that will encourage my issuing a review like this! Cannot recommend these folks highly enough!

Theresa, the office manager, has always been very good to me.The audiologist was very professional in the way she handled my hearing aids, my hearing problem, and the way she tested what I could hear.At the same time, both of them made me feel very comfortable in their presence. And the hearing aids are working super duper now!

Kyle was so knowledgeable and very professional. He patient with me and listened all my concerns. The staff, Myra was extremely helpful and friendly made my visit so comfortable. Thank you so much for all that do us.

Great Business. The people that work there are all really friendly, nice, and helpful.

I am so impressed with the technology that is used here. From seeing the inside of my ears on the computer screen to the word testing with restaurant background noise - dishes clanging, people talking, music playing - to being put in a soundproof booth to test my hearing range was just amazing and state-of-the-art. Ross made me feel really comfortable and although my hearing loss is moderate - when he put hearing aids on me that were adjusted just for me, my hearing ability in restaurant noise went from 75% to 100% - 25% improvement in just an hours time. I highly recommend Connect Hearing in Fort Collins!

This office has been great! Very friendly and extremely helpful. They have repaired molds, connecting wires, compilots...you name it. And they clean my aids every four months for free. And its not just this office. I purchased hearing aids for my sister who lives in Florida and she loves her Contact Hearing Audiologist also.

Very impressed! Kyle and Myra were awesome to work with . Very professional, friendly, and hands on.

Kyle and Myra are great!!! Never felt uncomfortable or pressured at all. Kyle was very thorough and my hearing aids were in very quickly! Would highly recommend them if you need help hearing.

Kyle has most helpful in helping with my hearing aids. Having 2 1/2 years ago moved into the area, he was very thorough in checking my ears, cleaning and ensuring the Phonak Hearing Aid was set up for optimum hearing, not just resting on past settings. Recently one of my dogs got a hold and chewed my left aid. Kyle sent to the corporate facility for repair or replacement. In the interim, Kyle loaned me a test set of hearing aids until the original was returned. Between Kyle and office manager Mira, the experiences at this Connect Hearing office has been exceptional!

Hearing Specialist Kyle Doerfler has a heart to match his expertise. He came through in a fraught situation and brought relief to one stymied, doubly isolated centenarian. Thank you, Kyle!

I found Connect Hearing to be highly professional and with a great attention to detail. The office was very clean and friendly, as was the whole staff. They really listened to my questions and concerns and made every effort to answer and alleviate them. I am very please with the care I received.

Im only 57 and havent had any real issues with my hearing but, my wife asked me to get it tested anyway (apparently she thought differently - LOL). Ross walked me through some simple tests and then put me in the sound booth for a thorough test of different frequencies and volume levels . . . pretty cool equipment and process!Anyway, the final report shows a couple of frequencies that I definitely have a slight issue with. Ross told me that there was no need for any hearing devices at this point and just recommended that I check it every couple of years and compare it to the baseline that we established this first visit.I really appreciate their professionalism and that fact that they didnt immediately recommend hearing aids for the minor hearing loss I have at this point. I will definitely be back in a couple of years to see if anything has changed.It was definitely worth doing a hearing test at this point, and I would recommend Connect Hearing if you or someone in your family has hearing issues or hearing aids. Very nice offices and very nice people!

I am a truck driver and they made room for me and their schedule very accommodating people and good service

This is the PLACE! Start with the Price match guarantee, move on to the variety of first class hearing aides you can take home and try for 2 weeks, then move on to the help you need with cleaning, maintenance, and free batteries, and Kyles warm welcome. This is my third set, and the best!

The Connect team fitted me for hearing aids about 3 years ago. The Phonak equipment has served me well. hey periodically contact me to come in to check the performance and adjust/repair the equipment if needed. At the last visit they sent my equipment in under warranty for the needed repairs. I have recommended them to friends and will again.

I am new to Loveland and needed to have a hearing issue resolved. After much internet searching I decided to contact Connect Hearing and am most certainly glad I did. Myra was so friendly and very helpful. Kyle was welcoming and hands down an expert with his expertise at solving my issue straight away. He made certain that I was comfortable and he educated me before during and after my appointment. I highly recommend Connect Hearing to all who are in need of expert help and a whole lot of comfort and genuine friendliness.

It is a surprise to find out what you have not been hearing. Much like putting on glasses that let you see clearly, when the hearing aids are in I am made conscious of forgotten sounds. I can now hear my own breathing, I hear my turn signal, and theres some rattle in the back of my car that is driving me crazy.Thanks Ross for helping me hear.Sam Shada

I cannot say enough good about Kyle and Myra at the Connect Hearing Loveland office. They treated my Mom like family the minute she walked in their office and continue to do so. My mom lives in Denver and to make things convenient for us, Kyle and Myra drove to us to fit Moms hearing aides, etc.Thank you Connect Hearing Loveland for giving my Mom so many reasons to smile! I truly appreciate you!

Very helpful and friendly people. The doctor was very kind to explain in detail everything I wanted to know. I would highly recommend anyone to use connect hearing in loveland.

I cant say enough about Misty at Connect Hearing! Brought my 85-year-old stepdad in, just moved him from out of state, and hes having problems with his hearing aids. She patiently listened to him talk about his career with the Navy, then, though they dont sell his hearing aid brand, she worked on them to help them work better and found an issue with his left ear that sent us off to a doctor that same day.

I have been a customer for over three years. The service is exceptional. The devices are top of the line, and hey! I can hear good. Not much more a person can say than that.

Kyle is extremely helpful, kind, gentle and understanding. He asks questions, listens, and provides expert service based on your answers and your individual needs. I highly recommend Connect Hearing Loveland.

Always friendly, competent, professional and focused on customer satisfaction. Thanks to this team!

Misty gave me the most extensive hearing test I have ever had. She is very personable and professional. A very pleasant experience

Had a great experience. People are very helpful and friendly. They really know what you want and need. I am beyond thankful to have found Connect Hearing in Loveland.

My mom needed her hearing aids cleaned and we just moved here from South Carolina, Kyle was super helpful and treated my mom with respect. I would recommend him to everyone!

It was a fantastic experience we walked in and were greeted by the receptionist. Kyle was a standup guy! Very knowledgeable about hearing aids and workings of the year. Help me feel more knowledgeable.

I was very apprehensive about getting hearing aids. My husband found connect hearing for me and I have been so happy after Kyle and Myra helped me to find the hearing aids that were the most comfortable and I can now hear again! I love going into the Loveland office because they are so friendly and help me with anything I may need. I recommend Connect Hearing- Loveland to anyone who is having trouble hearing. They have seriously been a life saver.

I am very pleased with the professional help I get at Connect Hearing. They are very kind and very good at what they do. Thank You.

This place is awesome. They hear your needs, work well with you for scheduling appointments and emergencies, and I feel like theyre looking out for my best interest.

I had a great experience at Connect Hearing. They were extremely professional, thorough and helpful. I highly recommend them.

Recently had a hearing test with Ross. He is great, professional courteous and very knowledgable and he relayed that information to me in a way that was easy for me to understand. I highly recommend!

Myra Camarena is very sweet, professional, and informational. She has answered all of my questions about molds and impressions. Great office!

Very nice office. Staff was great to work with. 100% recommend their services and expertise.

I have been with Connect hearing multiple years, multiple hearing aids. Just recently got the new rechargeable Phonaks. They are working well, enjoying not having to listen to battery beeps and carrying them in my pocket. The Loveland office has gotten me in promptly when I needed something in a hurry and are very pleasant to work with. I would recommend them highly.

The staff was very knowledgeable and friendly when dealing with my family. Kyle was especially helpful and kind.

Kyle tested my hearing for free. I thought that I possibly had hearing loss from years of construction. Turns out that my ears were just clogged with wax. Kyle cleaned out my ears and didn’t even charge me. Thx Kyle

Kyle Doefler helped me figure out the very confusing differences of hearing aids for my step-father, he is very knowledgeable and treats his customers with patience and respect, I highly recommend his store and team for anyone needing hearing aids- they carry the best brands and make sure you get the correct equipment!

Ross and Theresa were very professional and informative. I would definitely recommend connect hearing!

Staff is knowledgeable, courteous and really very thorough with any problem solving or maintenance of my hearing aids. I can recommend them without hesitation.

I found Kyle is very knowledgeable about in-ear monitors (actually more than I because Im so new to this) and Myra is awesome!

Been going here for many years. Kyle and Myra are amazing. if theres ever a problem with my hearing aids, they will get me in asap.

On vacation in loveland and had hearing aid problem. Stopped at connect on 29th and had fast and excellent service. Hearing aids like newJ

I worked with Ross for some custom earplugs, and to get a hearing assessment. I learned a ton! And he did wonderful work.

The JFK office has a professional feel and decor. Ross and Theresa are informative and very helpful. Highly recommend!Update: JFK Office in Ft. Collins is closed now and no warning offered, as my Wife had an appt scheduled. She had to call Connect Hearing in Loveland to get answers. Loveland could not offer reasons why she was not notified, but she visited Loveland location and liked the staff there. They were very helpful in assisting my Wife. Connect Hearing has been closing offices nation wide with no notification to patients.

Kyle and Myra have been a pleasure to work with. I have enjoyed working with them and would recommend them to anyone for their hearing needs.

Very helpful. Theyve already helped me more in 1 day than the previous several years of trying to work with ENT/specialists.

I love that we were welcomed with a smile from the receptionist and Kyle himself it was a nice and clean atmosphere and though I know Kyle he was very professional and very informative with every step that he did for my friend

You wont find a better office to help you with your hearing aides! Kyle and Myrna are as good as it gets. I have been coming to this office in Loveland for 3 years now and have given Kyle quite a few, very odd problems, which turned out to be how I use my hearing aides. I only take them out when I bathe. This means I use them 23.5hrs a day every day! I live at 8300ft so going up and down in altitude also presented problems. I have presented these issues to other Hearing Aide offices/services and usually got either a eye roll or theres nothing they could do. Kyles office is head and shoulders above all others in solving these issues and others. I have been wearing hearing aides since 2005 and finally found the right place!Thanks Kyle and Hearing Connect, Loveland CO.Doug Coval

I was very happy with my experience with connect hearing. The receptionist and Kyle were very friendly and made me feel very welcomed.

I purchased hearing aids and would highly recommend working with Misty and Theresa. They go the extra to help with everything.

Kyle and Myra were very friendly and knowledgeable and answered all my questions.

My hearing specialist, Misty Crespo, works at Connect Hearing in Ft Collins CO. Misty was enourmously helpful in testing and fitting three different devices, the most sophistocated of which I decided to purchase. Her demeanor is open, friendly and very competent. She is among the most capable and caring health care providers I have ever worked with. I would give Misty the highest possible rating for haer caring and professional help.

After a number of years dealing with The Hearing Center of Loveland, CO and after Mike sold the business to Connect Hearing, I wasn’t sure if I would continue with the new company. Earlier this year, I purchased a new set of Phonak Hearing aids from Connect hearing and with the help of Kyle Doerfler we are now using digital age technology. Anyone using hearing aids understands that these devices are not off the shelf ready, but require numerous adjustments to bring them to their optimum setting. Kyle was patient, listening and adjusting to bring out the best of the hearing aids. I will continue to visit Connect Hearing and Kyle for future maintenance and tuning.

Connect Hearing has been very supportive, going out of their way to help. I have bought 4 hearing aids in the family and they are always there to help, even when it is not convenient for them.

Excellent service both on-the-spot and through appointment. Very professional and friendly folks.

First rate service all around ! I recommend Connect Hearing !

They have done a great job listening to how aids were functioning and have fine tuned them very well. I would recommend them.

Very happy with our experience! Kyle is great to work with, and very knowledgeable!

Myra is very helpful. Highly recommend this office!!

They do a fantastic job and are always there to help you !!!

Anytime I need help or service, they are ready. Competent, personable and I highly recommend!

Did you know that Connect Hearing provides complementary hearing evaluations, FREE 2-week Hearing Aid Trials, 3-year Warranty and much more. Check them out!

A very informative and plesant experience.

Im from Phoenix and needed supplies, Kevin when out of way to help me.

Very professional office. These folks went above and beyond to help me even though I was using a brand of hearing aid they didnt carry. I got all the facts I needed to upgrade without a hard sell. Will highly recommend Connect Hearing to anyone with hearing loss.

Very courteous and professional service provided to clients.