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Barrington Carpet & Flooring Design
3602 S Arlington Rd, Akron, OH 44312, United States
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Barrington Carpet & Flooring Design
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Cl
Review №1

The Green location was the best! Gary was very helpful after having issues with another company not following through with me. He was very patient with us and we ended up picking out something I liked a whole lot more! He assigned Fred and Jason to our project and they were awesome! Cleaned up every day and moved everything back in place. Even touched up some spots on our woodwork! I highly recommend Gary and his crew!! The floors look great!

Ja
Review №2

Great experience. Valerie’s customer service was excellent. Thank you!!

La
Review №3

The crew did a great job with our carpet install last week. They were clean and efficient. Jeanne was very helpful and informative, and made sure we were able to get a quick turn around.

Ki
Review №4

Amazing experience here! Great selection and prices AND we were treated so well every time weve visited whether we were shopping or ready to buy. Gary makes shopping fun and always makes great recommendations for us. We will be forever customers!

Mo
Review №5

Smooth process from getting pricing for several different areas of my home (thanks to Gary DeHart!) to install. Great experience. Thank you!

Mi
Review №6

Excellent quality and fantastic sales staff that was very knowledgeable and friendly. Installation was perfect. Very happy with the install and product.

Ma
Review №7

We just had new carpets installed. Beautiful products. Great service. And very good help, choosing appropriate color. Thank you John for that. And also, it was a week earlier than originally promised.The blue was previous.

La
Review №8

Such great people at Barrington. Valerie was so helpful and Joe really came to the rescue to cut down a rug I had that was too large. It looks just perfect now. Thanks Valerie and Joe.

Br
Review №9

We just remodeled our office and Barrington did all our floors. We couldnt be happier with how it turned out. The whole process was a breeze and John and Scott couldnt have been more professional. I would recommend them to anyone!

Pa
Review №10

Wow, wow, wow! We are so pleased with the installation of this super soft carpet! Thanks to our salesman John Schnell and installers Scott and Mark for a top rate experience.

Am
Review №11

As soon as I walked in I was well cared for. The service people they sent out were absolutely wonderful, kind, clean and professional. I will be using them again in the near future as we work on updating our homes flooring.

Sa
Review №12

Valerie was great. Personable, knowledgeable and open about steps and fees

Bi
Review №13

My first Barrington experience was 4 years ago when I had a small basement flood, and, at the lat minute, I decided to replace the carpet versus have it deep-cleaned. I needed it quick to work with my clean-up company. I figured the cheapest and and quickest method would be to hit the huge corporate home improvement stores. Well, both had underwhelming carpet and high prices, and, couldnt install for a week or two. Disgruntled, I went to a few blocks south on Arlington to Barrington. They had way-nicer carpet at a lower price, in-stock, and they were at my house the next morning to install. Salesman Dan Kaylor guided me through the almost overwhelming selection and explained different types of carpet material in detail. The workmanship and quality were so good that my basement now looked better than my upstairs........so, 3 months later, I had them re-carpet the living room, hall and 3 bedrooms. In both cases, I bought carpet from their huge discount remnant room. The basement alone was 13x40 feet, and they had that much carpet in-stock as a remnant. Last month, I had them install luxury vinyl tile planks in 3 rooms that previously had a checkerboard of carpet, vinyl and epoxy flooring....now it is all tied together with one continuous spread of waterproof vinyl planks that look like real wood and really jazzed up the space. Barringtons installer worked until 11:15pm on a Friday night to complete the job. Ive heard Barrington is a huge supplier of carpet and flooring to home builders, maybe that explains their huge selection, and, the ability to make it all happen quickly and easily....and the volume of flooring they buy must be what keeps their prices so low.

Er
Review №14

Our experience with Barrington could not have been better. Our salesman John Schnell was fabulous. Our new floors make it feel as though we are walking into a new home and they were LESS THAN LOWES LOWEST ADVERTISED PRICE! If youre in the market, I would definitely let them give you an estimate...you wont regret it.

Gl
Review №15

Gary DeHart gave us excellent customer service, we love our carpet it is so luxurious.

Pa
Review №16

Barrington Carpet is great to work with, John was very experienced and professional. The selection they have was wonderful. The installation team they have were very professional and they treat your home as if it was theirs. I would recommend Barrington Carpet to everyone.

Ni
Review №17

Staff excellent. Very helpful and knowledgeable. Great experience.

Ki
Review №18

Sarah took a real interest in my project and it felt as though she was as invested in its progress and completion as i was! The installation guys were uber professional and very courteous and knowledgeable. The whole team went far beyond my expectations and my home is now BEAUTIFUL!!!! Thanks Sarah, Craig, Dave, and Crew!!!!!

Va
Review №19

I am so happy with my entire Barrington experience. Gary was my sales rep and I loved how he suggested that I take the carpet sample home with me to make sure it would go with my room. Another carpet place did not make that suggestion. From the time I placed the order to the time it was installed was less than a week. To say it looks fabulous is an understatement. I will be going back to the store tomorrow to look at some carpet for another room!!

Li
Review №20

We went to Barrington to replace the carpet in our sunroom with vinyl flooring. Gary seemed helpful and we asked if the stairs would be a problem. He assured us they would not. When the installers came they said that they could not do the stairs, on the phone to Gary and he said do the rest of the floor and had another guy who would do them. Waited days for the new guy do show and when he did, he said he could not do them either. We ended up having to pay for the stairs to be carpeted which cost us more than the $250 fee which was originally included for things that came up during the install. Also Gary originally ordered the wrong color trim for the room and did not explain how it would work over cement. It seems that Gary will say anything to make a sell. We also had 4 more rooms we were originally going to have Barrington do, but based off this experience we went with another company. The new installer came out to look at the rooms before giving the estimate to make sure everything could be done, the estimate ended up being over $600 cheaper😤

Me
Review №21

Went to get flooring for a house we recently purchased. When I walked in, I wasnt even greeted by either of the 3 people that were there. Two of which were just standing there. They didnt even look in my direction until after the elderly couple who was getting samples left. I explained that we purchased the house and the seller said they purchased the flooring from here, I even brought a piece of the flooring with me. The lady repeatedly questioned me rudely asking, well how do you know it came from here? From there I got nothing but an attitude.I explained the seller told me this is were it came from, I gave an approximate purchasing date based on when they purchased the house to flip (I said Aug-Sept) and asked if there was a way to look it up if I gave my address. She FINALLY said she could look it up. After looking it up she repeatedly told me it was actually purchased in July. Great? She felt the need to correct me on the month. She gve me the name of the flooring and explained it would be discontinued and they only had 6 boxes remaining. I was ready to purchase ALL 6 ($500) RIGHT THEN and she kept moving me towards the door and wouldnt let me purchase it then. I was trying to ask questions, but she didnt want to answer them, instead giving me round about answers while pushing me towards the door. She told me to think about it first. Excuse me? I called the following week to purchase all 6. When I went to pick up, I paid the full amount. AFTER I PAID THE FULL AMOUNT she explained to me some was damaged and they removed a few from the boxes... but wouldnt refund me the difference. So I paid for a full 6 boxes and had several pieces removed bc of damage. My husband and I spent $500 on flooring and were treated as a joke. But dont worry bc they treated the elderly couple who didnt purchase anything like gold. I know I look young, but to be rude is ridiculous.

Da
Review №22

Just finished my carpet installation and I could not be more pleased.Everyone did what they said they would do, on time and with a very pleasant demeanor.John conducts his business in a way that received my confidence. The installation crew was efficient and on time. The two men that installed my flooring were very respectful and had very good personalities.Oh, and by the way, the pricing was very competitive with the big box stores down the street!I will shop at Barrington again and am confident that you will have the same attitude should you do business with them.

Su
Review №23

My salesman Gary along with every associate that was involved with my purchase including the guy to measure and the 2 installers were very friendly, helpful and professional. I will recommend Barrington Carpet to everyone!!

La
Review №24

Love this company. Great prices and installation

ST
Review №25

The service we received while buying the carpet was amazing (of course, we were spending money).We went with this company on a recommendation from a family member who is a contractor in Jackson Township. We loved the sales person and the fact that they will fix the carpet if need be.1 year later our dog ate a hole into the carpet. This has happened 2 times. The 1st time it took a month to get someone out to fix it (which we paid for, but according to the guy fixing it, $100 really isnt worth his time). Sadly, our dog ate another hole in the carpet about a week after it was fixed. We have been trying to get the guy out again for 6 WEEKS, AND WE KEEP GETTING EXCUSES AS TO WHY HE CANT COME OUT!I guess at this place you only get good service when you are spending a lot of money. I will never hire them again. I will find another place to fix my carpet and measure my upstairs for new.

Ch
Review №26

I am very happy we chose Barrington for installation of our carpet in our new house. We worked with John, he was great to work with and very service oriented. We had a little mix up with our install and I thought for sure I was signed up for a boxing match, but I was really impressed that John without hesitation made it right! I will be back to Barrington for all my carpet needs. Vast product selection, service oriented, knowledgeable, as well as competitive pricing. Thank you John!

La
Review №27

I absolutely love the carpet we got at Barrington!Gary did a fantastic job helping me with our order.Great customer service. Very happy with the quality!Highly recommend!

Ke
Review №28

Absolutely love ALL of my carpet, laminate and tile we have purchased from Barrington. This is my second home we have used Barrington for and couldn’t be happier with the products, installation and service! Val Luckner is the best and I trust her design expertise as well as her vast knowledge of the products! Thank you to her for all her help!

Ju
Review №29

Very professional, great selection

De
Review №30

When we built our home we were so fortunate to work with Valerie. She helped us through many difficult decisions - mainly with color and how to NOT always chose beige. With her knowledge, guidance and professionalism we didnt go wrong! We couldnt be happier with the choices she helped us make. When it came time to finish our lower level, there was no question that we would put our trust in Barrington Carpet & Flooring and Valerie. She listened to what our vision was and was able to recommend the perfect carpet and tile combination. We were provided samples so that we could try them in our home which was invaluable! The installers completed the project and were extremely professional. I would say they installed our flooring as if they were putting it in their own home! Based on our experience, we would NEVER buy from a big box chain -- but rather local, with a company who trains their employees to provide customer service at every level of contact! We have recommended Barrington (and Valerie) to our friends -- and seven have had the opportunity to work with Valerie for their homes!! Thank you Barrington for your WONDERFUL products and knowledgeable employees!

Ap
Review №31

If you need flooring go see John! He was amazing to work with; my daughter said, “That was fun!”, after we left. John went above and beyond to accommodate our renovation schedule and put extra effort into making sure I got the exact flooring I wanted. I’ll never go anywhere else!

mi
Review №32

Talked with Valerie she has over 14 years experience and was very helpful and very competitive on prices. I will tell my friends to use your store. Thanks

Al
Review №33

John was fantastic to work with! He came out to measure when it was convenient for me. Not only that but he was prompt, polite, knowledgeable and honest. He asked the right questions and was able to help me find the best flooring for my needs. With the exception of the front entry tile flooring, I had my entire condo redone with his team, and I could not be more pleased!The team who came out to install the flooring was great also! They were on time or early each day, cleaned up after themselves and notified me promptly of any issues or pertinent updates.After having previous homes carpeted or floored by other vendors, I can honestly say I wont go anywhere else now. These guys truly care about the work they do and the service they provide. Thank you all for your hard work and authenticity!!

Wi
Review №34

They have gr8 carpet but to expensive for my pocket.

Th
Review №35

We highly recommend John at Barrington. He was so helpful from start to finish. He was very knowledgeable about the products and helped us choose the right flooring throughout our home. He worked within our budget and made sure we were completely satisfied with the results.

Le
Review №36

We had a great experience working with John. He took the time to understand what we wanted, helped us narrow down specific products to meet our needs and was very knowledgeable about the product and the installation process. We decided to install most of our vinyl planking ourselves and John was very responsive in answering questions and supporting our needs.We had Barrington install the planking on the stairs as well as the carpet runners. The installers did a fantastic job and were very pleasant to work with.We would definitely recommend Barrington’s services and plan to use them again in the future!

TI
Review №37

I was disappointed with the service I received from Gary. When I walked in the store he didnt introduce himself and barely greeted me. He didnt even stand and shake my hand. He knew I was coming in for hardwood, as I briefly talked to him over the phone the day prior, and he took me to one display rack and showed me one piece of hardwood. He was not forthcoming with any information about the wood or brand. He didnt ask any questions about where the wood was going or our family situation, ie kids, dogs, etc. He made no sort of small talk with me and was strictly to the point, giving me the quote. I will say the gentleman at the door was very pleasant and the showroom was very nice and clean as well as big. I would have liked to see other options of wood and also have been treated better.Needless to say we are going with a different company to install our hardwood. Not only where they tons more personable and really took the time to go over EVERYTHING with us, they were also nearly $1,500 cheaper for the same EXACT wood.

Am
Review №38

Staff is friendly and prices are compareable to other quality flooring places. Purchased flooring from there before. Professional quality products and installation.

Me
Review №39

We can always count on Barrington Carpet to meet all of our needs for our property management company. Reliable, great service, great workmanship, and always a beautifully finished product. We would recommend to anyone!

Ka
Review №40

We work with Gary for all our rental apartments. Always prompt and kind. Excellent quality carpet and for a great price.

Al
Review №41

Cant thank John and the Barrington staff enough for the wonderful job they did installing my floors. John was so helpful and knowledgeable about products, pricing, and installation process. He even went as far as to make suggestions on colors/design, which I ended up using all of his ideas and they look great. Thank you again!

Ka
Review №42

Barrington Carpet has the best selection of carpeting and flooring I have ever seen. It is always neat and clean and very hospitable. I have recommended them to many family members and friends. Not a single one has been disappointed. They have all been delighted and have thanked me. The installers are excellent. Dan is very helpful. Of course, the person I recommend everyone to request is Valerie Luckner. She is helpful, personable, and very knowledgeable. She is beautiful inside and out. She makes shopping for carpeting fun. Makes you love to spend your money - of course you get to enjoy it for years to come. I know you will have a wonderful experience too.

Ke
Review №43

I typically dont write reviews but this one was a must! John Schnell nailed it! He was personable, professional and extremely knowledgeable! The best experience Ive ever had picking out flooring. He truly made it easy! Barrington, youve got yourself a star!

St
Review №44

Great people to work with. Very knowledgeable and, most important, they were always very patient with us while we made several changes and always gave us good advice and choices based on our budget. The other important aspect for us is communication and the folks at Barrington were always reachable, whether directly or by returning calls or emails in a an appropriate amount of time.

Ti
Review №45

Great product, prices and friendly staff. I recommend you try this place for all your flooring and carpet needs.

Co
Review №46

Gary helped me find the perfect, high quality carpet that we needed. Everything from the shopping to installation went perfect.

Ja
Review №47

I highly recommend Barrington Carpet & Flooring!! From start to finish, I couldnt believe how amazing John was to work with on our project! It can be overwhelming and stressful with so many flooring colors, options, etc. However, John went out of his way to make the process simple and stress free! He answered every question we had, was very knowledgable, is experienced, and beat the prices of the competition around. His crew that measured and installed our carpet was awesome! They were very professional, very pleasant, experienced, and did an amazing job on the install! They made sure it was done to perfection. My wife and I were completely satisfied! If we ever need carpet and flooring needs in the future, we know where we will go without hesitation!

Ju
Review №48

We moved to Green 3 years ago. We priced carpeting at Lowes and Home Depot for our great room and then was referred to Barrington. We spoke with Valerie and told her what we wanted. She showed us our options and helped us decide on what was best for our needs. She gave us prices and had installer called us the same day to come measure. Within a few days the carpeting was installed and we LOVE it! In fact, within a month we decided to carpet our master bedroom. Again, Valerie was so professional and polite. Shes a pleasure to deal with. This past year we went back and got carpeting for our 2 spare rooms and again, we LOVE it. The process was easy, and it was installed as promised. Barrington Carpet is the place to go. We like to shop local and we got professional, friendly service. They treat you like theyd like to be treated. Were now considering taking the tile up in the kitchen and doing hardwood. Of course, well go back to Barrington. Great selection of all types of flooring, not just carpeting. Well never go back to a big box chain!

Bi
Review №49

Worked with Valerie and she was awesome. Very professional and a pleasure to work with.

M.
Review №50

The staff at Barrington is so helpful. John went above and beyond helping us find some flooring for a remodel in Florida. Even though he wasnt making a profit on us this time he took time to show us some options that would be available to us in Fla. Thank you John Schnell and Barrington carpet, for streamlining a difficult long distance job! We will be back.

Em
Review №51

The staff at Barrington are great and very knowledgeable! I had carpet installed the day before Thanksgiving and it looks amazing! The installers were friendly and professional. Special thanks to John and Valerie for all your guidance and help!

Ri
Review №52

Love our experience! John was great in helping us get the right carpet for our situation, and the installation crew was awesome. I hardly knew anyone was at the house, and they were done in no-time at all.

Ma
Review №53

Gary was very helpful when we made our carpet selection. I really appreciated his advice and customer service!

Mi
Review №54

Over the past 2 years, in the process of remodeling our interior, we visited Barrington Carpet on several occasions, for carpet and hardwood flooring. We were greeting professionally by Val Luckner, who went to great lengths to make sure our needs were handled. We got both the carpet we needed and the proper color match to existing hardwood. On most surveys when they ask would you recommend this company I do not answer because I feel that people need to make up their own minds. I make an exception this time by saying that I would heartily recommend Barrington Carpet to anyone looking for professional quality and courtesy.

El
Review №55

Dropped in to look for an area rug. While we didnt find what we wanted the salesman was great. He even suggested another store in. We have purchased carpet there in the past, and will again.

Na
Review №56

Barrington Carpet is great to work with from sales to installation. Dan was easy to work with; Scott installed the carpet perfectly plus it didnt take long, maybe 2 hours...Very professional. Im planning on purchasing additional carpet .

An
Review №57

My husband I visited Barrington Carpet and were greeted by Valerie Luckner, she was very knowledgeable about their products and was extremely helpful in helping us select the carpet for our finished basement and dining room. I highly recommend Barrington and their team. From the field measure to in store help to carpet installation we have been very satisfied. Barrington has earned our future business based on our experience!!

Ed
Review №58

Great service and knowledgeable staff. This is our 4th room we have bought from Barrington. Excellent experience every time!

Ca
Review №59

I, personally, and our rental company, have been working with Barrington for many years and have had nothing but great results, whether it be the product or the installation. We have worked with Valerie through all of our rental property remodels and she has always been available and very helpful with whatever we asked. I would highly recommend Barrington for their customer service and large selection of products.

Bi
Review №60

Solina and Val are so nice. Flooring is confusing and they made it simple. And what a surprise to get a cookie 😁 to hold us off before dinner

Cl
Review №61

I have used Barrington carpet for installs of carpet and plank flooring. Also they have done repairs and the crew does an exceptional job every time, cleans up and never lets remnants behind or a mess. Sales rep Shelia is always there for you when you need something done in a pinch. I work for Nantucket Circle Apartments. I would recommend Barrington Carpet for installs, repairs for all your flooring needs. CJ Ferguson.

Ja
Review №62

Each time I have moved to a different home I have used Barrington carpet to take care of my floors. Being in animal rescue I have had to have floors replaced one many different occasions. Barrington Carpet has always given me the best service, price and quality of any other carpet store I have visited. I do and will always recommend Barrington Carpet for anyone that is need of great carpet and a staff that works with you from beginning to end!!!!

Sh
Review №63

John made a judgement error during my experience at Barrington. But I forgive him. Great guy. Great store.

Ro
Review №64

Gary was are salesman. Excellent service. Pleasure to work with

Ro
Review №65

Love the carpet and the PET padding underneath! If you have animals, its definitely a must and worth every penny!!!The staff and the installer were great.

Ga
Review №66

Great pricing and customer service!

Pa
Review №67

We couldnt be happier with our experience at Barrington carpet. Our salesperson John Schnell and both our carpet installers were friendly, experienced and knowledgeable. We love our carpet and will definately use them for future purchases. Would highly recommend. Patti H

Ly
Review №68

Working with Barrington was a great experience - from the ordering to the installation. Everyone was friendly, professional and installation was timely. We are loving our new floor!

sh
Review №69

This company is great to work with, delivers what they promise, and does so with honesty, integrity and a smile. My carpeting is beautiful. Thanks again. Shirley

Aj
Review №70

John was a great help for us. We love our floors, wonderful customer service and high quality product!

Mi
Review №71

I have had carpet installed in two of my homes. Both times, the installers called ahead advising me their ETA and if that time was ok. The installers showed up on time, were very efficient and cleaned up every spec of carpet, and put everything back just the way it was.Our sales person was excellent and very knowledgeable of their product.

Va
Review №72

I have bought flooring and carpet from Barrington Carpet for years .. I absolutely Love the staff and all the carpet we have bought has been great quality and the installers do a great Job..Thank you Barrington .. Especially Valerie!! What a great Lady.. Always a pleasure .. And Hubby Loves the cookies.. LOL

Di
Review №73

Great experience with Barrington Carpet. John and our carpet installers were excellent to work with.

Sh
Review №74

We have been shopping with Barrington Carpet for over 10 years.. we recently bought carpet from another carpet store in the area because they were having a BIG SALE!! After it was installed at our rental we noticed white spots all over when the sun came in .. Called him back out and he said OH WELL!!! thats what you ordered.. It was not what I ordered !I would have never ordered such poor quality carpet.. I will stay with Barrington and not stray:) I love the staff and the quality of carpet, flooring and installation.. They always do a great job in our home and all of our rentals..

Th
Review №75

Best flooring for the money. Professional and expert staff with local long time experience. Would not go anywhere else to buy......

Mi
Review №76

Staff / John is great very competitive on price excellent service

Br
Review №77

Great place to get carpet! Reasonable prices!!

Je
Review №78

Excellent service and they always have our orders correct and ready on time. A1

na
Review №79

Very friendly and knowledgeable staff. Highly recommend

Mi
Review №80

Dan took great care of us and the installers were very skilled and professional.

Pa
Review №81

Great place for all your flooring needs and wants

Li
Review №82

Prompt and got us exactly what we needed.

To
Review №83

Jeanne worked with us on colors and quality to help us get the best selection! Shes a real pro!

St
Review №84

Great job and thanks

JO
Review №85

Great experience in the sales room and during installation!

Ta
Review №86

Went in 2 times and both people seemed annoyed and bothered to be asked flooring questions. Take business elsewhere!

To
Review №87

Great service, Thank you Selina.

Er
Review №88

John is great to work with nice carpet good price !!!!

Do
Review №89

Nice showroom and the support was fantastic.

Ti
Review №90

Very pleasant

Be
Review №91

Great carpet, great price!

D
Review №92

Very helpful staff

Ch
Review №93

Large selection if carpet and flooring materials

cr
Review №94

The carpet was beautifully done

Information
65 Photos
94 Comments
4.7 Rating
  • Address:3602 S Arlington Rd, Akron, OH 44312, United States
  • Site:https://flooringdealerakronoh.com/
  • Phone:+1 330-896-4141
Categories
  • Carpet store
  • Carpet installer
  • Flooring store
  • Floor refinishing service
  • Flooring contractor
  • Wood floor installation service
  • Wood floor refinishing service
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:9AM–8PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Health & safety
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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