My family has done business here for many years. I resently visited the store again, an i miss the owner. Sorry to have forgot your name. Perhaps we will see you in church. Anyways. Im very unhappy with the new guy that was there. 1st thing he did was not weigh it correctly. As i checked it on before i went in. I have more to complain. But i do respect the other gentlemen thats truly given quality fare prices an service to my family for generations. Glad you got to retire. But regret the ill being going else where from now on. Thank you for your service enjoy your years to come.
Every time I have been here the staff was very friendly. They offer fair prices and I have always left satisfied.
Have sold scrap silver, have received a fair price. Very friendly people.
It’s been awhile since David bought some jewelry from me and made a couple of rings for me. He knows the biz and treated me fairly. Soon I willbe back to buy inflation-hedging metals. My return illustrates how important it is to take care of clientele so they come back. A small business relies on repeat business for survival. Congrats David on all the positive reviews!
Thanks for all your help very nice people
I went to Gold & Silver Exchange to sell some ingots. The staff was extremely friendly and helpful. The transaction went off without a hitch. Ill definitely return!
I have done business with David for many years. You can even say decades. I have even done business with him when I lived out of state. I have ALWAYS BEEN TREATED WITH RESPECT, HONESTY AND COURTESY!!!! They have always taken as much time as i needed to take care of my transaction. They have always been honest and gone above and beyond to ensure I am very happy with my purchase or sale!! I will continue to do business with them and to refer them to friends !!THANK YOU FOR YOUR MANY YEARS OF WONDERFUL SERVICE!!I look forward to many more!!!!Sincerely?Michelle
I came here today looking for a silver half dollar with a specific mint year as a gift for a family member born that year and they could not have been more kind and helpful. They spent several minutes searching through all their coins until they found one from that year for me. Thank you!
Ive done business in this store before and Ive recommended it to others but this time Mr. Castle himself refused to allow my legally qualified service dog to walk with me onto the rug in front of his display cases because he had just paid $700 to have it cleaned. His rug is far more important than you are. Find a different shop that values you and your business!***Update to response from owner:Mr Castle, as I stated in my review and in your shop, my service dog is not a pet. According the the Americans With Disabilities Act (ADA) she is necessary medical equipment no different from an oxygen tank, crutches or any other medical equipment. Let me put this bluntly- I have grounds to sue you for turning me away from your shop. Instead, I have filed an ADA complaint with the Federal Department of Justice and the NM Governors Commission on Disability. Im seeking to have you educated since you have not educated yourself. My service dog has more than the ADA minimum training for service dogs, including at least 180 hours of training over a minimum of 6 months plus the ability to pass the Public Access test for service dogs and 3 specifically trained tasks that she does for me with 90% accuracy because I cant do them for myself due to my disability. She does not have to wear any indications of this training, such as vest. I highly recommend you educate yourself on service dog law as the ADA also protects your rights. Had my service dog, for any reason, soiled or damaged your precious antique persian rug I would have been legally responsible for cleaning it. Please educate yourself on this matter.
Came in once to purchase silver, seemed as though I was bothering him. Still I waited patently for around 20 min while he helped other people that walked in after me. Finally after finding the silver I wanted “ was told he didn’t have it but my wife had just called before hand to confirm !” So I purchased it. Came back in a second time and got more . No issues. He tells me he has some more of the type of silver I’m buying and he will look for it . Week later Today I call and ask if he has anymore of the specific type of silver ive been purchasing. He blatantly says he hasn’t had time to look. In a week? Again I show patience and as” well would you be able to look today, and I can call back at the end? “ this is where it got rude, and I was told he didn’t have time. And wouldn’t be making time. Period. All I can say is this isn’t the only shop in town. Shop somewhere that appreciates your business!
Sold a small lot of bullion and was treated very fairly and professionally. I think I’ll be coming back to buy and sell!
Gave them 12k cash for some gold bullion and he said it would take 4 weeks to get then when the time came he wanted more weeks to get it. Took my money back IE a check that was good. Did not like this place, as far as I know he was just sitting on my money.
I like this place. David the owner is very friendly and super approachable. This is my favorite place to buy golds.
Will charge $10 over spot on generic silver, but want to pay under spot on premium bars and rounds
Ok selection and pleasant folks behind the counter, but prices are too high for no reason. The real coin shops in town are a better choice if you want to pay reasonable premiums.
Do you sell bitcoin or do you have a bitcoin ATM in your place of business??? Your shop pops up on Google when the search term Buy Bitcoin in Albuquerque is entered.....EDIT: By all means, Im not trying to be rude or disrespectful AT ALL, please believe me when I say this but...That didnt answer my Bitcoin question 😏
Extremely friendly, trustworthy and knowledgeable staff. They also pay the best prices in town.
Asked for a price before bringing in my coin, a gold krugerrand. Then brought it in and they honored the price. I probably could have gotten 5% higher price on ebay, or with a lot of footwork. The price I got was certainly worth the ease of the transaction. Felt comfortable with Daves credibility and honesty.
If youre not white youre not right. They offered $200 for $2k worth of jewelry. A joke indeed. Dont go to them.
They paid me 80% of Spot for my silver coins, so he made $40.00 off me. I rate it as ok because they have to make a profit & he was very quick about it. You have to ring the doorbell to get into the shop & they buzz you out. Clean building...has an armed security guard in the building. I think you can haggle to try to get 85-90% of Spot, especially if you have allot to trade in at once, but I didnt & wasnt in the mood to haggle, lol. I would do business with them again...thanks~: )
The rudest person I have ever met the rudest jumps to conclusions he does not even come close to offering you the money you deserve there’s a company out there called crown jewels that took such good care of me it was unbelievable
Awesome person who owns it.. wise man
This is the best place to go and you will get the best price for your gold or silver, David is extremely helpful and takes his time with you!No Pressure to buy or sell!!!!
Hi dave, chuck here, down in s.america. just saying hello. you do not remember me, i am chuck, did your floor at the store y other work.HELLO AGAIN DAVE, HOW ARE YOU, JUST SAYING HELLO, I AM STILL DOWN SOUTH HERE HAVE BEEN FOR OVER TEN YEARS, TELL ALL I SAY HELLO, NANCY, YOUR WIFE OK, OH, AND IZZY NEXT DOOR, CHOW,
Have had good deals with the owner he is very good
Very friendly service paid top dollar for my merchandise
Dave will always take care of you, most pawn/gold/silver places will only give you half of what your stuffs worth, this place will give the most they can! I would only do business with them.
I love their expertise and great selection..
Always the best gold dealer in abq.
Great place to buy and sell from.
It was a pleasure working with David. He is honest and fair. Very good experience.
Very nice guy and a pleasure to deal with !
Good service, and the price is good
Ive been using David for 8 years now. Honest and Fair. Wont go anywhere else.
Beautiful!
Not nice A-HOLES
This is my main place in ABQ
I shop here all the time