Greed should be their middle name! Terrible. I would never recommend this place to anyone. Pricing is all over the place. Same models with similar mileage are anywhere to 1-3K different. No one can explain why. Lower models with higher mileage are priced higher than a better model. We shopped around and found competitive pricing elsewhere. Buyer beware!

In love with my new car. From all the dealerships I have visited this was BY FAR the best experience. I met with Jeremy and Nick and they were both so very nice and welcoming. Knowing we came from Jersey, Jeremy offered water and if we needed to use the restrooms. He showed me all the features on my new car. Nick was very helpful with the contract side of things. It was contactless for the most part since signing off was mostly on an IPAD and he was doing all the clicking for me. Felt extremely safe the entire time !! Highly recommend

Kathleen Reilly has been the most helpful and amazing sales person that I’ve had out of my previous 9 car purchases. Not only did she respond expeditiously to my requests, she went above and beyond to meet my needs. Additionally, Kathleen took the time to explain EVERYTHING about the vehicle to me. She did not rush, she listened, and helped me have one of the most positive car buying experiences of my life. I will drive 2 hours anytime, passing several other Volvo dealerships, just to work with Kathleen. Scott Volvo is tremendously fortunate to have Kathleen.

Amazing dealership to buy a Volvo( or any used acr for that matter) Great customer service.If you can, try to book Howard to discuss your car.Best customer experience I have ever had with any sales manager.

This is the 2nd Volvo lease at Scott . Because we did not understand that one of the key safety features was missing, we returned the car within a few days. Kathleen and Todd were absolutely great and understood our need to find another car. We believe this was something quite unusual for them to handle, redoing the lease after a few days. They were able to find (after searching other dealerships) the exact car we needed with the key safety feature as well as the color, wheels, etc. They found one from another state and had it delivered to PA. They could not have been more gracious and understanding handling this situation. Both of them went beyond their normal routine to satisfy us. An absolutely, incredible effort on their part to satisfy the customer. This is a 10 star dealership that went to exceptional steps to make us happy. We will back for the next lease .

I have owned 2 previous Volvos and had been thinking about buying a new vehicle. I decided to browse the Scott Volvo lot on a Sunday and happened to see the exact car I had built online. I went in for a test drive that Monday and drove it home that Wednesday! It was the most painless car buying experience Ive ever had! Howard DeRemer was amazing. Very personable, knowledgeable, and quick to respond. He also made me aware of a few deals (Costco and A Plan) that saved me some extra money. The entire staff was friendly and I have no complaints. See you in ~10 years when Im looking for my new Volvo!

Top notch service!! I had purchased another Volvo at a different dealership and its been a nightmare. But Scott Volvo been excellent, best service I ever gotten. Big thanks to Kevin and Joshua at the service department there service been outstanding.

Kathleen is the most incredible person, very knowledgeable and so attentive. Just because of dealing with her I will continue to patronize this establishment. Everyone there is just amazing. Thank you.

The sales manager, Todd Menichini, was very helpful and trustworthy. He demonstrated faith in the Volvo product, therefore, making the sales process one of integrity. I did not feel pushed or conned as I have when purchasing other vehicles in the past. I also worked with Howard Deremer, who patiently explained all of the unique Volvo features. I would absolutely recommend purchasing a vehicle from Scott if you want a fair deal and to be treated with respect.

My experience was great. Kathleen Reilly was extremely helpful. I was very satisfied. She made the sales experience easy. Kudos to Kathleen!

I had a great experience with Scott Volvo Cars and Luis Rodriguez who was a great help throughout the process of purchasing my Jeep Compass during the COVID-19 pandemic.This process was done with limited in person contact and was safe and enjoyable for all.Thank you Luis and Scott Volvo Cars!

My 92 year old mother got a lease. After a few days she decided the car was too big. She had never driven it, it had the same mileage of 7 miles as when she took possession. When she went to return it they demanded that she pay it off and she paid them over $35,000! Now, they could have taken it back and sold it for her but they didn’t. They scammed a 92 year old woman out of tens of thousands of dollars. I think that this is unscrupulous and shameful. I do not recommend that anyone buy from Scott Volvo.

Recently purchased a beautiful XC90 from your dealership. I was a bit undecided on which vehicle I wanted to buy and spent lots of time talking to Kathleen, Beth & and some of the other sales staff. Test drove multiple cars on different days. At no time was I ever pressured into buying and they continued to be helpful and understanding of all questions & concerns I had. On the day I bought my car the sales manager was not present so I had to go accross to the Madza dealership and was helped by the management there. This is the first but definately not the last Volvo Ill be buying from here!

If i could give 10 STARS i would! First of all they beat everyone’s price! I drove all the way from New Jersey! Once i got there.... super nice & very professional! Kathleen Reilly leased me the car over the phone.. once i got there nothing but very nice & professional. Volvo product specialist Vasht’ Platt showed me everything my new Volvo does & when it was time to fill out the paper work.. Ms Platt played with my 7 year old daughter & her ipad till i was done.. the finance guy was amazing! I forgot his name but i will also post when i get it. Thank you so much Scott Volvo!

If I could give Scott Volvo more stars I would! I feel it’s important to give credit where credit is due and this dealership is A+! If you are looking at Volvo’s I HIGHLY recommend going to see Kathleen Reilly. She absolutely exceeded my expectations; she genuinely cares about her customers and explained everything about the car and pricing so well. She is patient and gives you all of her attention when you are with her. She worked hard to ensure I got what I wanted, but also got a price that worked for my budget. They get busy (which further speaks to their reputation) so I would definitely recommend making an appointment. I went to 4 other dealerships before finding Scott. I only picked up my car yesterday but the entire team has been amazing so far. The process was seamless and stress-free (we all know that’s not usually the case). I truly felt like an appreciated customer!

This location is by far my favorite. Kathleen was a fantastic sales rep. Very informative. I definitely appreciated having her know what she’s selling me on. Unlike my past experiences with other dealerships and Volvo’s location, the process did not feel like I was at war with the dealership trying to get the best deal on my car. They were genuinely helpful and are amazing people. I drove from NY to PA because they did the best when it came to pricing however, their professionalism and wonderful personalities sold me on the Volvo location itself. Great with communication throughout the process and even after! Love everything about this location. I most Definitely recommend this location to potential Volvo buyers.

Outstanding extremely knowledgeable staff striving to provide the Best sales experience.

I recently bought my first Volvo from Scott - it was an outstanding experience, 5 stars across the board! Kathleen Reilly, Todd, & Eric were very understanding and kept up excellent communication. They go the extra mile to make sure that youre comfortable and satisfied with your decision with absolutely no pressure. As long as Im buying Volvo, Ill be buying from them!

Top notch knowledge and friendliness from the team at SCOTT MAZDA with my recent purchase of a new vehicle. Richard B was the sales associate I’ve been working with. He kept me in the loop from financial information before my purchase to the information about the car when I picked it up. Fantastic experience - especially as a female car buyer. I didn’t feel pressure and everything was straight forward during the entire process.I would certainly recommend this team to anyone looking for a vehicle!

I cannot say enough good things about my experience at Scott Volvo. Todd and Kathleen went way above and beyond our expectations and made sure that they catered to EVERY attention to detail. They offered us a great price and even better experience.They have gained customers for life. Thank you both.

Great dealership, got a great deal and trade in Pete Scherb was our sales man made sure we understand how the car worked took his time went over everything called me couple days after our purchase to see how we liked the car and told me anything I needed to call if he didnt know would research and find out for us. Very positive guy. Would highly recommend him and the dealership!

A customer focused experience from every interaction. I have had my Volvo for two years now and its been a pleasure to own and to be served by Scott Volvo. Their facilities are clean and spacious, I was able to work for one hour while my scheduled service was completed. The work was completed on time, professionally and as expected.

One of the easiest car purchases that I ever made. Friendly staff, fair trade in value, no complaints, no issues. Would definitely use this dealer again for my next purchase. Thank you Beth for taking extra time to show me how apple carplay works!

My wife and I were really impressed with Scott Volvo. Our Sales person, Kathleen was very professional, efficient, friendly, and very patient in showing up the cars features and made sure all our questions were answered. If she didnt know the answer, she found time to ask the right person and get back to us and promptly. The car that we leased from another dealer that is to be returned broke down at their dealership. The Sales Manager, Todd, was very kind to offer us a loaner car. The building is super clean. Staff are very friendly.

The service is courteous and efficient. Ted is an awesome service manager. He always tries to accommodate my schedule and is very knowledgeable. Their techs are great regardless of the type of service. Today they even washed my car!

Wonderful service at Scott Volvo in Allentown! Clean and welcoming area if you choose to wait. Efficient and thorough while working on your vehicle. This is my third Volvo bought and serviced here, have no need to go anywhere else!

This was my first time buying a car from a dealership. Rob Gerber helped me through the entire process and made it so simple. Even when we hit a couple obstacles Rob went above and beyond to make sure I got the car as fast as possible. I love my new car ! Thanks !

I cannot say enough about the wonderful experience I had at Scott Motors even in the middle of a pandemic! I cannot say enough about the staff. First off Rob Cohen was phenomenal and answered all of my questions in such a timely manner, if you want a down to earth and honest person go to him. Todd was also great with working up the numbers and trying to get the best price possible. Eric in financing also very thorough and tried to get the lowest interest rate. Last was Howard who was very nice and explained all of the technology aspects of my Volvo XC60. This by far was the best experience I have ever had with purchasing a vehicle and will definitely be going back in the future! Top notch great people all round and I am already getting tons of compliments on my new Volvo!

This was my first purchase from Scott Volvo. I am extremely happy with new Volvo XC90 and how accommodating they were . Todd was the best. He was responsive, helpful and very easy to work with. He went above and beyond to make my purchase so easy. I absolutely love my new XC90 and highly recommend Scott Volvo.

Our navigation / computer system was having a few glitches, so I called the service department of Scott Volvo to see if I could get an appointment. I explained that I was on a time crunch since I was taking a road trip within a few days. Not only did they get me in immediately, they also took a look at something else I called and asked about the next day. Josh was my go-to guy each time, and was so patient and helpful. Once again, we are thankful to be part of the Scott family and feel so grateful to be in good hands.

Sales person Tom and Business Manager Mike were nothing short of Fantastic!! They worked with me to find my wife the perfect XC60 for her. No pressure and tons of patience! Thanks for a great experience!! Don and Audrey Snyder

Great experience with Ed as our salesman and Nick finalizing everything with he warranty. Low pressure, the car was exactly what we were looking for. Ed was super transparent with our vehicle’s service history and background. Our test drive included the perfect blend of highway, residential and mountain back roads so we could get a realistic feel for the car. Pricing was fair. We are looking forward to future purchases!

Awesome team of members! Everyone was very professional and exceeded expectations by 1000%. Thank you to everyone at Scott Chevrolet for all you have done. Love my new Traverse!

Our overall experience in leasing our Volvo was the most competent and painless and experience we’ve ever had purchasing a vehicle. Howard DeRemer was patient, thorough and got us exactly where we need to be and our interaction with the business manager was likewise excellent. My thanks to the team at Scott.

I am always 100% satisfied with Volvo Service. Josh, Ted and their team are professional, courteous and friendly. The work is superb and they always wash my car ! Thank you .

Dec 17Ted and Josh are simply the best. Every and I mean every time I come into the Service Department Ted and Josh are helpful, courteous, and FUN! Plus they let me know when I need to do something then they setup the appointment! I bought my third Volvo because of the Service Department and these guys!

Great maintenance department!! Josh does a fantastic job.

As I was looking for a new car, I had done my research and was set on purchasing a Volvo. The next question was where to purchase it, as choosing the right dealership is just as important. I had been to about 5 Volvo dealerships prior to visiting Scott Volvo. Each of those previous dealerships failed to impress - sales consultants on their cell phones when assisting me, chatting with each other rather than asking if I needed assistance. Scott Volvo, however, impressed immediately, particularly because of the Sales Consultant I had the pleasure of working with, Howard DeRemer. Howard was welcoming, kind, helpful, extremely knowledgeable, and, most importantly, patient. At no point did I feel rushed or like I was an inconvenience. Even though I was set on purchasing a Volvo, his knowledge of and passion for Volvo cars more than validated my decision. As a side note, I was there with my parents, and he treated them with the utmost courtesy, which I absolutely noticed and certainly appreciated. At the end of the day, purchasing a car is a difficult and stressful decision. Howard and Scott Volvo made that decision easy, pain-free, and, in a way, fun! I love my new S60 and will no doubt visit Scott Volvo again when Im back in the market for a new car.A sincere thank you to Howard and the staff at Scott Volvo!

Not an emergency job but hoped it could get done before everything plain shut down. Called on Fri at 10;30 AM, drove to Scott Volvo that 1 PM and job was done quickly and safely--for me waiting as only customer in place. Service unexpected during hard times for health and workers much appreciated!

Rob and Zack were super terrific. They are extremely professional and polite.My husband and I have dealt with Rob many times. He is the epitome of graciousness and class.

The service was good for an inspection and 20,000 mile service. However the warranty plan to protect my seats and clean them periodically was terrible. I got the car back in filthy condition including the key faub. I was very disappointed since I pay for the protection plan monthly and they had my car the entire day, I had a loaner but felt very put out by this experience. the car still does not appear like they did what was promised when they sold me the plan. I dont recommend buying any additional service plans from Scott Volvo, we are so disappointed. I will not buy or lease any more cars from them.

Kathleen was the best sales person I have ever had at Volvo. She was knowledgeable, conscious of our time, and really went above and beyond to make the deal happen. I love my new Volvo!

Wonderful service. I moved last year about 60 miles away, but still return here for service. Tried closer dealerships. They were ok, but nowhere near as accommodating, honest, and friendly as Scott.

This was the first time l brought my car to Scott Volvo. I am from the Pocono area originally and l just moved here. From the time l arrived, Josh from the Maintenance staff was warm and courteous. Doug gave me a ride home in the shuttle service vehicle, and he was very nice.I picked up my car and everything was done just as we discussed. They also cleaned my car beyond my recognition. I am thoroughly pleased. Scott Volvo of Allentown will be my new home for service, repair and possibly a new vehicle purchase.

I came to this dealership not expecting to leave with a vehicle. Pete was a cool guy to talk to, not pushy at all, Knowledgeable about the vehicles, and we went on a pretty cool test drive, going on the highway and winding back roads. I went in knowing what kind of vehicle we were looking for, and Pete did a fantastic job helping us.

My daughter purchased her first car during Covid-19 and the dealership could not have been more accommodating, helpful and organized. I will never go anywhere else! Our sales rep was Kevin and was so amazing!

Update: I want to personally thank Joshua in Services and Howard in Sales for the amazing service. I look forward to doing more business in the future. I love my new Volvo XC60!(9 mos ago) Received an oil change today. The staff was very pleasant. Service was fast. Thanks Ted for addressing my concerns. Will definitely use their services again in the future.

Friendly service and terrific waiting area with TV, snacks and beverages and comfortable seating. Excellent atmosphere.

Could not have been a more pleasant buying experience..good customer service is still alive and well here!

Prompt and courteous service team and shuttle driver - always! I’ve been a service customer for 20 years and I don’t have even one complaint or dissatisfaction in that timeTop notch Being a Volvo owner is always a special feeling and the service experience is just as specialThank you for everything!

Kyle was amazing to work with while purchasing my new CX 30! He provided me with stellar customer service from start to finish. Not only did he answer each and every question completely (and I asked an annoying amount) but he went above and beyond my expectations. Kyle brought me more than one car to test drive, directly to my house during the COVID pandemic and made the process so painless, I didn’t have to leave my home at all.We need more salesman that truly show this type of service and dedication to potential buyers, without smothering you while you shop and consider your options.Thanks Kyle!!!

Rich was amazing. He listened to my needs got me a test drive in a CX-30 and I loved it! I had a lot of questions and he was patient band helpful.

Excellent service department. very good communication with the customers.

Kurt, Josh, Ted & Joe act as a team to do a great job! They picked up our cars, serviced them, & returned them in great condition. Adherence to best practices to ensure everyone’s safety was appreciated.

Great experience purchasing my car online with Scott Volvo. Very friendly and professional folks to work with from start to finish.

This was our first Mazda purchase, Dawn & Richard were just phenomenal to work with! We searched all over NJ & PA for our deal, and were so glad we ended up with Scott Mazda.

Another excellent service visit. I called ahead with special requests and they were honored. Josh does a great job for us every time.

Third car bought here from Rob Gerber... he’s always so helpful as well as all the other staff

I want it to give them five stars but can’t due to my car registration hasn’t been issued I lease my vehicle on July/23/2020 so I call PennDot to check the status of the registration and they said we received your paper at the end of October so it’s getting processed. On October/20/2020 the temporary registration got expired so I tried calling the dealership to ask them for an extension but I was told by shana “oh don’t worry nothings gonna happen you can drive your car PennDot give an extension for 2 extra months after the registration get expired due to COVID-19 and the law enforcement agencies know they won’t give you hard time” so I still wasn’t comfortable driving my car and called PennDot to ask them if I can drive the car with and temporarily expired registration because of the 2 months extension PennDot is giving and they said “no you can’t because PennDot fully reopened on June/30/2020 and because of that we stopped giving out the extensions. I am really disappointed and will no do business with Scott Volvo Cars of Allentown 👎👎👎👎👎Also Todd Menichini I’m still waiting for your call since 11/09/2020 as you promised that you will call the next day to resolve this issue....... 👎👎👎👎👎👎

We are in the auto body repair business for 55 years, and purchase some parts from Scott Cars Allentown, and this is my first experience with a vehicle purchase with your company. My son and brother were along during finalizing the transaction. I must say we were all impressed with our salesman, Ron Sivonda, and your finance manager. My son is now considering a purchase for my grandson. You have the right formula for doing business and we will be passing on our experience to many.

Stopped by to look at and test drive an XC60. Reception was busy eating pizza and talking with sales staff. Despite looking at a showroom model for 5-10 minutes, nobody could be bothered to even greet us. Visit Allentown Volvo if you like nice cars and poor sales persons.

Howard and Todd were extremely helpful and thorough through the process of buying my new XC 40. Very satisfied with the purchase and the experience. Thanks Howard and Todd!

Scott Volvo is the only place I’ll take my car for service. Great consistent service for 8 years, no complaints.

We found a great used car at a very good price. It was a pleasure to work with Ron. Thank you!

Everyone is very friendly and helpful. My loaner car was ready to go and beautiful. The facility is really nice. My car was serviced quickly and looked spotless when I picked it up.

Excellent customer serviceAttentive and timelyIt was worth it to buy my Volvo just for the service team

Great service, friendly staff. Good experience with leasing my new CX-5.

Excellent experience. They found the car I wanted at the price I wanted. Enjoyed working with Tom Calnan in the sales department.

Bought my Chevy here. The salesmen are great and the service is great. I love my Chevy and am so glad I got it here. Not slimy or questionable like some other dealerships. Good businessmen here.

We just purchased our second Volvo after a bad car accident. We were sitting at a traffic light. The Volvo knew we were going to get hit. It impressed us very much and everybody in the car was safe and sound after being hit from a dead stop at 35-40mph. We came in and told the Volvo sales staff what had happened and they were able to get us into a new replacement car for a great price with great service thanks so much!

The service team quickly found the reason for the “check engine “ light and did the repair. My 10 year old car runs like a brand new one. The service department is professional and efficient.

Best car shopping experience in many years.Also have been taking my car there for service, which I usually dont use the dealerships, and they are great.Great experience!

It has been a pleasure working with the staff at Scott Volvo. The sales person and finance manager were professional and answered all our many questions. 5 Stars for the Scott Dealership

I recently purchased a Cadillac XTS from Scott Volvo, and i was very pleased with the service that was provided. They did not low ball me and they gave me a very good price on my trade in. Patti was very professional and was never pushy one time. They were willing to meet at a great price, they received my business and i received the car i wanted. Vince Ramos was also very helpful, helped me get the warranty that best fit me at a great price and treated me as a peer and not as a customer. Overall i will rate my experience with them at a 10 with 10 being the highest. I would most definitely recommend this dealer ship if you are looking for a new car.

Had a stress free shopping experience. I had the pleasure of meeting Wayne Folweiler, the sales consultant who was extremely helpful and listened to what i was looking for, glad I stopped by and purchased my first car.

Purchased both of my Volvos at Scott, and I’ll keep coming back! Great service all around, from the shuttle drivers, to the sales, all the way to everyone in the service department. Great place to take your car for high quality work

I thought these guys were different. They appeared to be sincere and helpful. They said they were looking for the car I wanted. Three days later, and after we gave them a deadline, they sent an e-mail saying they would not be able to help me.

My experience with Victor DeLeon was excellent. I had been working with my local dealer to find the car I wanted and it became very clear they only wanted to sell me a car they had on their lot. I visited with Victor and told him what I was looking for, and within minutes he found the car I wanted (outside the area) and worked to get that car for me. Even when the dealer wouldnt do a trade he continued to help me in my efforts. Victor was transparent, responsive, and more concerned about getting me the Volvo I wanted than making a sale for himself. What more can Volvo ask for in a member of their team?!?

The sales person that we worked with, Frank Torres, was helpful and never pushy. It was obvious that all of the staff are comfortable working as a team. Each and every employee that we came across was sure to treat us with the same friendly, professional approach.We had a a great experience with Scott and will be sure to recommend them to family and friends.

These guys in the Volvo service center always takes excellent care of me and my car.

My wife and I both have Volvo’s one was purchased at Scott the other was not . The only dealer that services our cars is Scott Volvo . We trust them to do the service required correctly . We Currently have no plans of purchasing another car this year but when we do it will be another Volvo and purchased at Scott Volvo . I recommend them highly

Good people to work with. Josh kratzer is an excellent service rep, as well as the rest of the team.

Driving home from a family vacation on I-78, our 2006 XC70 suddenly experienced reduced power and started to shake. Quickly we googled the closest Volvo dealer/service and we were able to successfully limp to Scott Volvo. We arrived just minutes before their closing time of 5:00 on a Friday afternoon in July. Im sure those guys were looking forward to starting their summer weekend but, thanks to Service Advisor Ted and Technician Keith, they stayed and helped us out. They quickly diagnosed the problem, had the needed part in stock (for an 11-year-old car!), and we were on our way in 40 minutes. Many thanks go to Keith and Ted for their outstanding service and for saving our vacation! BTW, Scott Volvos new service area is state-of-the-art and very customer focused, which was much appreciated!

Very quick, courteous, and knowledgeable. In addition my dirty XC90 was returned looking almost like new.

Friendly and helpful service rep, fast service and an accommodating place to wait. Has always been good for more than a decade I’ve been going there!

One of the worst experiences I have ever had in dealing with a car dealer. Where to begin? I bought a 2012 Volvo here. One of the things I liked about the dealership was that they offered a lifetime guarantee on their engines if you followed the recommended maintenance (or at least that is what I was told).Fast forward to around Christmas this year. My Volvo was making a noise. Upon having Scott inspect it, they said I needed a new engine. I was shocked that an engine with all the recommended maintenance on it would just go like that.When I inquired about the lifetime engine guarantee, the dealer refused to stand behind the engine, even after I gave them all the service work documents. I was told I had to do an expensive oil flush for the warranty to apply. That is what was in the fine print I was told, even though Volvo clearly says in the service manual not to use ANY additives whatsoever. In addition, independent mechanics I spoke to said it was a very bad idea and will most likely cause major problems such as oil leaks, for example, leading to very expensive repairs.The service manager had no sympathy for my situation. They just did not care! When I expressed my disappointment, one of the sales people had the audacity to ask me to calm down or they would threaten me with trespassing. He was apparently trying to sell a car and was worried his customers might get startled by witnessing an upset customer with a busted Volvo. The service department happens to be right next to the sales floor.I was almost completely done with Volvo. I no longer trusted this dealer and had my car towed to Brown Daub in Nazareth instead. They sympathized with my situation and I was able to work with them and Volvo to resolve this situation and restore my faith in Volvo. The experience was so much better that I ended up buying a brand new 2016 XC90 Volvo for my wife and my 16 year old daughter ended up with the 2012 S60 T5 with a new engine.Brown Daub did an excellent job taking car of my car and it drives like brand new. They were very meticulous considering an engine swap is a major repair. If you are looking to have your Volvo serviced or looking to buy another Volvo, in my opinion you would be better off heading over to Nazareth and dealing with Brown Daub. They took a horrible situation that I had with Scott and made it a much better outcome and helped Volvo to sell another car!

Took S60 in for maintenance and discovered it had an internal oil leak.Fortunately it was under warranty. Got a loaner for free for over a week. Replaced piston rings in all valves. Nice job Scott Volvo!

Fantastic Service! Staff are courteous and new facility is very clean and inviting!

My experience with Scott Volvo was the best car buying experience I ever had. I received quick responses to my text messages with questions I had and once I decided on the vehicle I wanted, Sales Manager, Todd, emailed me the information I requested and set up an appointment for the following day. My husband and I met with Sales Consultant, Howard DeRemer. Howard first took the time to learn what I was looking for in my vehicle and my work commute, etc. before we even got near the XC40. Then before we test drove, he explained every aspect that I deemed important (and then some) in intimate detail. ( I test drove one at another dealership, but that drive highlighted only a few points about the vehicle and they certainly didnt bother with getting to know what I was wanting from my XC40.) I know that not everyone wants a bonding experience, but I never drove or even sat in a Volvo before, so I was extremely appreciative of Howards knowledge, experience, and stories.I dread new car purchasing because of the amount of time spent at the dealership. However, although still a several hour process, the majority of that time was spent with Howard and the XC40. Everyone worked like a well-oiled machine to get my trade-in appraised, the test drive, the finance aspect, and the paperwork done fluidly. Todd and Nick were exceptional with getting us through the financing and signing. Howard worked hard and stayed late to be sure I was connected to the phone app, my phone was paired, and that we were able to drive off comfortably with our purchase.Again, the BEST car purchase experience I ever had!

Absolutely love this service center!!!! They do excellent work, extremely kind staff, always very honest and efficient!

Howard was absolutely fantastic along with Todd to get us into a beautiful 2019 xc 90 from our 2018 XC60They made the whole experience fantastic made all the numbers work to make every part of the journey a easy and carefree experience

They keep my XC60 going, 135,000 miles so far an no issues! Service staff polite and thorough.

Scott Chevrolet Service is the best. They are courteous and very proficient. Always listen patiently to questions I might have and answer them for me.

It was a great and pleasant experience buying the car from them. They made sure to do most of the work on Saturday so that when we came to pick up the car on Monday, it was quick and painless. The staff was friendly and always asked to make sure that we were being helped.

Chris, Eric, and Vince all worked together to get us a lease on the car we wanted at an amazing price. I have bought many vehicles and this is the best experience I have had yet.

Went in a few weeks ago with my grandmother to look at an S60. They did not have the exact car that we were looking for, and we did not want to settle.The other day Eric (who was our sales person) called my grandmother to follow up and see if they could work on getting her a deal. She told him that she bought from else where, which gave us a better price and had the exact car that she wanted. He said to her “you do know that we spent a lot of time working with you.” She ended the call immediately.That comment was just unnecessary. It is true that we did spend a lot of working with them, because buying a car is a time consuming process. Unfortunately they lost me as a customer, I was going to be looking for a Volvo in January, but because of this I will not even bother coming here.

Friendly, quick service. Car wash was definitely a bonus.

Well it did not go as smoothly as I had hoped my salesperson was not real friendly and they were way to pushy for an extended warranty after I told them my payment amount.and they didn’t put the wheel lock key in my car so now I have to go back over there and have them put on a new set should of been done before I took the vehicle

Awesome experience! No pressure and personal attention. Customer satisfaction is their priority!

Constant argument with Service advisor, Josh, to get any kind of appointment or loaner car with any of my 3 Volvos. I had to call to get any kind of update on my Volvo in shop and they were annoyed to talk to me about my car. After 5 days of my most recent Volvo being in the shop for a 1 hour repair, they installed a completely different dash than was in my car prior, and said that was the way it was going to be. Curt, service manager, called me once it was done, with no prior warning that they used a different dash, and told me to come pick it up. Curt said that if I had any questions, I should talk to the tech, otherwise there is nothing he would do. Horrible customer service each time Ive been in there, 3 times is enough, I will never go back... avoid at all costs!!