Great location. But their employees. Need some training and they are extremely slow. When you ask for something they look at each other like whats going on. How you do this. Finally get to counter they look up part. I go get it. When i come back i have to wait in line again 15 minutes to check out. Sundays are the worst. Only two people working and no good help.

Poor custoner service and i hate the wipers. Want better quality abd no extra change. Would love rain x. Because of how i was treated

Not taking anything away from them, I’m just an Auto zone guy. But if for whatever reason I can’t get to auto zone, I go here. Arnold service is very friendly. Good knowledge of automotive issues.

Great service. They looked and found what I needed when I couldnt find it on the shelf. They went and found one in stock.

Usually spot on this time was horrible I ordered and paid for the parts online picked up after work went home pulled the driveshaft to replace u joints and they were incorrect parts so I had to find a ride to correct the problem, which cost me more money and hours of time.

We went there to pick up our ups package. The staff were really friendly and polite. Not to crowded in the store. Clean and well lit up.

Awesome place to get parts, friendly service and always willing to answer any questions you may have!!

Staff is knowledgeable and friendly. They always go above and beyond to ensure your project goes smoothly as possible.

Great deals on automotive maintenance needs and usually have what you need in stock.

Great for selection of available parts

Guy was busy and still took care of business thanks againAnd management please schedule more employees per shift even on sunday please

Always have the parts I need,, or can get them quickly.. Friendly attendants,, knowledgeable.

Friendly service and assistance from Jess.

What happened to the days where u buy a battery for your keypad & they change it out for you???

Friendly, informative service. The employee was able to help me solve a license plate mounting issue

Very helpful staff decent amount of stock in the store. Overall for Jeffco not bad.

Friendly, helpful staff.

Friendly and helpful staff

Scott and Bob are excellent. There are other employees there is well I just dont know them personally. Every time I come in Bob or Scott always take care of me.

Jay was Excellent!!!

Friendly staff. Good selection.

They did a return/store credit with the receipt because I didnt have the box with me but it was at my house.

Has what you need and the staff is very helpful.

Excellent service and friendly staff. After calling several competitors, Advance Auto had just what I needed.Other auto parts stores gave me the wrong part numbers and argued with me about my vehicle because, Why would a woman drive a Chevy Express 12 passenger? They asserted that I was quite obviously mistaken.Advanced was the first parts store who took me seriously, acknowledged my understanding of what I needed, and even held the part behind the counter until I arrived.

Always helpful staff

Stopped by to pick up a part for a friend. The employees were nice & friendly. They even helped me carry the parts & put them in my car !!! Very nice.

In and out in no time. Place order ahead of time, it was ready when I got there.

This place has great employees that go out of there way to help you.Great place

Good auto parts

Picked up headlights and blinker bulbs for my Silverado, staff very friendly and helpful good prices.

Sent my daughter in to the store because her tail light went out and I wasnt available to help her. Guess I should have sent her to Auto Zone. This store refused to assist her with putting it in. This just happened 12/7/18 at approx. 4:20. I will not use this store again.

Always super helpful, even to someone like me who doesnt do much work on cars.

Super Friendly!!! The staff was incredibly helpful and friendly. Will go here instead of autozone from now on!

My alternator went out they tested my old apartment set me up with a creek part had a great experience there

Great prices, awesome help.

Great experience. Needed a new battery for my Chevy Cruze.donnie was very friendly and installed the battery in about 8 mins, this after store manager at autozone on Richardson and Vogel refused to install it, telling me it would take 30 mins .thank you advance auto parts and donnie .I hope I am spelling his name correctly. I wont go anywhere else for auto parts now .

Two of the most helpful and friendly gentlemen I have ever encountered at an auto parts store were working today!!!

It was awesome to help me find what I need

I prefer using this auto parts store in Arnold. Very friendly staff and very helpful.

Very friendly and helpful needed a battery and they installed it in less then 5 minutes.

Very helpful and let me return for core charge even though i had no reciept

Had a wonderful experience. Dealt with Bob and he is a great employee. Everyone else was great too.

They were very helpful! A little on the expensive side.

Bob is the best manager very helpful and went out of his way to see that I was helped .

Advanced Auto parts is a Very clean store an the employees are Very nice an Very Helpful .

Posting on my husband matts account.Arnold,mo telegraph location. My husband and i bought a used truck and came to advanced. And spent almost $50 on lights etc. As we where leaving a break line snapped. My husband went right inside to ask the manager to look up the part. My husband was told they couldnt figure it out he needed the part. My husband was having trouble getting the line off. His truck tool box was at home because we had just bought the truck. The manager informed him they closed in 3 min. My husband ran out to try one last time to get the line off as the manager told him hed see what he could do about staying open a few extra min so we could get a break line to make it home alive. The manager locked the doors at exactly 9 and proceeded to ignore us at the window. Mind you our 7 year old daughter stood with us. We had plenty of cash for the part but no help figuring out the part and no show of humanity from the manager inside. He had no choice but to pinch the break line and drive as slow as possible home. There where 6 workers inside and not one would help my husband identify the part needed to fix our break line so we could get our daughter home safe. It was horrible. We will never EVER BUY A SINGLE THING FROM ANY ADAVANCED AUTO PARTS. Corporate office is closed but will be blowing them up in the morning. Horrible customer service from a store that literally helps you locate autoparts for your vehicle.

Great service

Great parts for a great price if dont have a part that you need they will always have it in within 24-48 hrs

They are cheaper than other Auto Stores & ALOT MORE HELPFUL.

I specifically drove past AutoZone to get here. The customer service is top-notch (my last visit was no exception) and THAT is what keeps me coming back. :)

Nice enough staff. The guy behind the counter cut a heater hose for me and helped me find clips to keep it in place.

Don’t bother the people that work here, they do not want your business. If you enjoy being ignored and dealing with rude sloppy looking trolls, this place is for you.

Super nice employees and a well stocked store.

Nice clean store. Stocked shelves. Friendly staff.

Some of them are rude like their too good and others are so sweet and help with ur differences but the part i ordered didnt fit even after i paid 6 dollars shipping when i could have just ordered it off another website and it been cheaper but they dont even consider giving the shipping fees back to sum it all up.

Id say 70-80% of the time they have the part i need. Other times i gotta go to autozone. They screw the customer with high retail mark-ups so beware.

Very helpful employees.

Very helpful and knowledgeable staff.

Best parts, best service, best prices...

Good parts, great price.

They helped us out with the parts we needed.Great place to get parts.

Worker didnt know what he was doing

I bought a jump box from advanced a few months ago kept my receipt and due to the thermal printer they use the receipt was not readable after a month and a half. They replaced it after the person who sold it to me remembered selling it. So I charged up the replacement and went to use it to start my motorcycle it would go dead within a 60 to 90 seconds of being hooked up so again I take it back and get the run around by the store manager telling me everything they sell gets put into the computer when I know that is a lie the only parts that ever get put into computer are the parts that actually go on the car. So I was told I stored my receipt improperly because it was in my wallet. Yes I got mad and started getting loud because I was getting screwed over again. As a customer service professional his job is to make sure the customer is taken care if its not rocket science when you ask for windshield wipers and they ask if its for a 2 or 4wd. So at least put some effort into being a customer service rep. This is the perfect example of employees not being properly trained to deal with the public and a system that does not work. So I was told to leave his store and lost out in 80 bucks because they have a system that only works for them. There is no customer service at this store at all Ill be going to ORileys from now on

The staff was friendly and nice

Great service. Bob is alway helpful.

Great staff customer service

Always Friendly, Always Professional, Always Knowledgeable

Your basic auto parts store for amateurs.

They were very helpful and nice.

Had a few simple questions for the workers, not incredibly helpful find more resources online. Stock was quite limited as well

I got great quick service

Good service and knowledgeable staff.

These guys always are very helpful

Bobbys the MAN knows alot about cars

Convenient and close

Good staff, and prices.

Really friendly guys! Huge help!

Great store and knowledgeable employees.

Helpful workers and everything kept in stock

Good prices on car accessories.

Good price for your bang

Good service 👍

Most of the staff is always friendly

Friendly helpful staff.

Excellent staff

Very helpful and friendly

Quick to help out

They were nice

Good service and knowledge

In and out with what I needed

My go to place every time

Reasonable prices

Bob is the one to talk to.

Very helpful

Great staff!

Great customer service!!!

Ok service

Knowledgeable staff,

Helpful staff

Slow service