I cannot give enough praise to the young man Skylar who helped me with my brake lights. Auto Zone has always been my favorite parts store and will always be .Skylar your professional, know your cars and have a fresh sincere customer service commitment. Hard to find these days!!!!
I started going to this store because of convince or through price shopping. However, since visiting this store semi-regularly Ive become impressed by how the staff genuinely put the customers interests first. There have been times that I have bought parts and the staff helped me get a better deal and other times that I have had complicated returns when they were very busy and they patiently worked though my request. So 5 out of 5 stars because I trust that the people working there are more interested in helping me out as a customer then upselling me.
Truck was showing discharge.. they came out. Tested the alternator, battery, and they where doing fine.. I really appreciate there service.. Thats why Im a customer whatever state Im in..
There was something priced for $8 but then it wound up being $13 when I got to the register
Store manager didnt even know what a Cadillac cts4 was. Kept asking if I had an SUV. I spend quite a bit of money there and am not impressed with staff or customer service and certainly not their knowledge of automobiles.
Steven is Great! If you have questions or need help finding the right parts he is your guy. He was extremely helpful and polite. He showed a genuine interest in why I was there and how he could help me.
Normally I have terrible experiences at this store . This time they were helpfull.
The man helping me told me they dont carry it. The young lady behind the counter said they did. Always check before you turn away business.
They have poor Staffing. I was in there for over 30 minutes wandering around waiting for somebody to at least say hi. There were three employees, no customers and no one did.
Nice to ppl
Ill let you have what you need
Cheaper than other stores! Like it
They had what I needed
Nice, friendly place to get most of your auto parts fast. When you walk in, they greet you and ask what youre looking for and are very knowledgeable. If youre in a rush and only need one thing, they can have you in and out in 5 minutes tops. Really great place.
TERRIBLE employees are rude an judgmental and even the manager! Ive had issues here twice an im no Karen but the extent of the arrogance hateful and just insulting experience the 2 times was enough i assure you i will never go here again. It was enough for me to call corporate after the first incident! I threw my oil down and walked out corporate apparently was going to speak to them next time was worse called again an i am not that person
Ive spent thousands on parts at this store over the years. I always get the right part never had a bad expirience at this store and they have gone above and beyond what any reasonable person should expect in a retail transaction for me multiple times. Great group of employees and management at this store. I just wish more companies would maintain as high of a standard in customer satisfaction.
The staff helped me pick the correct item for my car. Thank you
When the situation arises I almost always go to Autozone, and i must say there hasnt been a single instance that i didnt get quality customer service. Although over-priced parts with lack of selection on the other hand, left with everytime. Lol
It was okay.
Lifelong customer..,.... That says something....
This is the third time Ive went here since I moved to Arnold. The first time, I met an old man and he was very friendly, helpful, thanks to him. Last two times really were awful, they gave very poor customer service. Not sure about the names but this was the worst Autozone I have ever visited.
Very friendly and helpful!
This is a good friendly place to shop. It is also the areas hub store, so they are more likely to have the things you need. I always have a good experience shopping here and the online pickup works great as well.
Losers told me they didnt have the part and then they said 10 minutes later they had the part and they charged me way much
Tonya is a wonderful woman. She is always kind and knowledgeable. Always been very pleased with her service. The rest of the staff however is not as friendly. Even the commercial staff is less than! There was a kid named Chris that was pretty helpful and kind aside from that useless. And rude to boot.
Had what I needed!
These guys gave me the best service ever and helped me to replace my alternator by myself, they told me what to get and how to do the job. A guy came outside and helped me and hand me tools. 100% recommended.
Good place for auto parts.
This is a hub store, they carry alot of stuff like a warehouse. It was quicker for me to go there rather than have the parts shipped..busy store, nice friendly people
I am in total disbelief in not only the absolute pitiful customer service but theyre lack of knowledge and treating me like I was in no way shape or form correct( of course maybe because Im a woman) However when they finally agreed( after much coaxing) to come look under my hood and see I was right gonna tell me that I needed to go and take ALL 5 other spark plug wires off( no fault of my own) due to incorrect packaging by Durlast comp. Then I could get new ones. Well as I only needed ONE wire I wasnt excepting of that answer so finally I got ONE right wire. I will never go there again and will inform coworkers peers friends and family of my HORRIFIC experience. Never have I had to go 3 times to get the same product 3 times. Very Poor Rating from me
This place very good care of us. Any time we need anything for our shop, tyler and tom do everything they can to help us out. These guys are professional and knowledgeable too. They are my number 1 call in arnold for commercial. Plain and simple.
Bets help Ive ever had from AutoZone store. They help was sfsst and friendly which I appreciate. Store was clean and organized
Had part I needed
Very helpful and very knowledgeable employees. One stop shop
They were knowledgeable about my car and carried my parts (rotors & break pads) to my car.
Great service and very friendly people. I always enjoy shopping there.
Friendly staff and very helpful.
Staff was very helpful and helped me fix my truck
Was good help getting me the right wipers for my truck
Very helpfull crew. Had no issues ordering parts and recieved them in a timely manner.
These guys are always super helpful no matter how dumb the question
Employees were very nice. Said hello and asked if I needed anything the second I walked in.
Quick service and had what I needed. One of the better AutoZones in the area.
Close cost effective parts... often have what I need
It’s pouring down rain this morning, and the kind fellow at AutoZone changed the bulb in my headlight for me. He wouldn’t accept a tip. They’ve earned my business for life. Thank you!!
Convenient place to recycle used oil!
Great employees took a lot of time to help me out
Very helpful with battery purchase.
They literally have everything you could possibly need for your vehicle.
Always have what I need when I get there.
Staff very friendly and helpful.
Already extremely friendly and helpful. Love this Auto Zone.
Inexpensive parts, good staff, great location.
Good place to get everyday parts
Great place too shop
Friendly service!
Always get the wrong parts, went for a Ford F-150 Cluth kit and was given 1 for a Nissan. I wont buy oil from there
Fast service and courtesy as well!
Very helpful in a pinch.
They do not stand behind their warranty
A bigger store (hub store) with more parts available. Discount auto parts.
Most things are slightly more than Wal-Mart, but in stock parts ..
My local Auto parts store.. Great helpful staff.
Not enough employees to help customers waited awhile and many more people where coming in
Good store,recently hired some new people that not very helpful...lazy...
Very helpful and outgoing
Very helpful and friendly
Very nice people
Very pleasant atmosphere
Very friendly and knowledgeable
So helpful.
Rude empolyees
Very friendly but have been sold the wrong part twice for the wrong vehicle.
Got a part to fix my car.
Just an average auto parts store
I was not satisfied with the agreement for part return
Helpful and friendly
Fast and friendly
Good service
Slow customer service
Perfect!
Always gives wrong parts
Helpful
Great
Helpful
Great
Thanks
Small but had what I was looking for.
Very fast