I have worked with Kopy Kat Copier for over ten years. Ive purchased copiers and had service agreements all during these years. From the person answering the phone all the way through to Brian I have found them courteous, knowledgeable and responsive. They are a delight to work with. I wouldnt hesitate a minute to recommend them.
Brian is very personable, professional and knowledgeable. Always a pleasure to see him.
Awesome customer service!! Great company to work with.
Frank was our salesman when we purchased our machine back in 2017. Very helpful and friendly to work with to find what serviced our needs. In the three years we have had this machine when service is needed it is super easy to get in contact with KKC. Service techs have always been on time and super informative. Cant say anything bad only praise from us.
Your entire staff is so friendly and responsive to my issues. I never have to wait very long at all for complete resolutions to my urgent crises.
The technicians are always pleasant and easy to work with. They respond quickly and explain what needs to be done. KKC has been a great company to work with overall.
Brian was on time for tech service, nice, and professional. Thank you.
Our office appreciates the efficient communication and hardwork to fix small and big issues in a timely manner. In 5 years of me working at the office, each technician has been kind, caring to our needs for a swift fix.
Have been with Brian for about 15 years and we have not ever had a problem with Brian or the service staff. they are always friendly and try very hard to solve problems if there is one with the copier. service has timely and helped us move the copier when we changed offices. I would highly recommend doing business withe them.
We always receive great sales and service. They are local and do an outstanding job.
Great prompt service. Jim is very professional.
Great customer service and prompt.
KKC has always taken care of my business. Ive been a customer for close to 10 years and have had an exceptional experience with KKC. Thank you!
Service is always quick & above & beyond excellent! Everyone at KKC is very friendly & helpful.
My office found Kopy Kat only a few months ago, and we wish we had found them sooner. Getting started with them has been easier and more comfortable than my previous two copier companies. Our sales representative actually listened to our concerns about our worst fear of being down entirely and what it would mean to us. Instead of just assuring us service would be fast, he came up with a low cost, creative solution that none of the other representatives even considered (plus, of course, we understand that the service is fast).When they installed the copier, we had some issues with our networking and it took far longer than they could have estimated to get it done - working online and on the phone with my offices (only semi-competent) IT consulting company. [We are in the process of changing IT companies, but it has not yet been done]. KKC representatives did not complain or talk of possible extra charges due to the unexpected complications that it turns out were not caused by them.After the install was done, they took the extra step of making sure the copier was successfully connected to each of my offices computers. While doing so, they discovered that two of my computers were running extremely slow - which ended up being for reasons entirely unrelated to the copier installation. Instead of ignoring them or just telling us there was a problem, they determined that some kind of network switch was failing, and offered to obtain and install a replacement for us. Within 30 minutes it was finished, and we were charged only for the purchased part.I feel like we are now in good hands with people we can trust. I know it is not only the copier itself, as we have had four Canon copiers over the last 20+ years. KKC made this the smoothest transition to a new copier yet, and I feel more secure than I did with the other companies.
Our office has leased a copier from KKC and could not be more pleased with the professional service we have received! Brian has been a great resource from the very beginning. They continue to be quick to respond and assist me with all of my questions and concerns.
A big thank you to To Brian and all of the exceptional Technicians and staff at KKC for your prompt & courteous service when our old copier went out! We appreciate you going above and beyond to get us a new copier set-up and running THAT SAME DAY, it exceeds our expectations! Thank you KKC for your SUPERIOR Quality and Service!
We bought a copier/scanner/printer from Kopy Kat Copier and we are 100% satisfied. The setup was fast and easy and the guys were great to work with. The maintenance program that they offer allows us to not have to worry about the machine, but rather we can focus on our work and the machine will take care of its self!
We have worked with Kopy Kat Copier for over 10 years for our copier needs. Last year we purchased computers from KKC and use them for all of our IT services. This is one of the best business decisions we have made. The computer system that we recommended for our business work perfectly and serve all of our computer needs. Having KKC monitor and service them leaves us with one less thing to worry about. Their customer service is outstanding.
KKC has always gone above and beyond for us. Especially when it is an emergency because we have a very important meeting or training that have large print jobs within 24 hours or less and our copier/printer wont work for various reason (and of course, this seems to happen right before every important print job). They will juggle their jobs in order to fit us in with time to run our print job. They have never left us hanging and we are truly appreciative of that!
I have worked at Gjovik Chevrolet-Buick-GMC, Inc. for 17 years. Kopy Kat Copier, Inc / KKC Imaging Systems has been the only company we have purchased copiers and copier supplies from and also had them service our copiers. Everyone is friendly and knowledgeable. Need a new/used copier-Call KKC! Need service on your existing copier-Call KKC! Need supplies for your copier like toner-Call KKC! Just call KKC!!!! You will be glad you did!!!!
Everyone at Kopy Kat has been wonderful to deal with. This business is highly recommended.
Great customer service!
Very professional and knowledgeful.
Quick and efficient with repairs and ink replacement.