Chris and Kelly were just so helpful! This is my first time buying a mattress here and they made the whole experience wonderful! Answered all my questions, and after I had picked my mattress and was ready for the purchasing part I was in a bit of a hurry and they got me set up and ready to go within 10 minutes! Will definitely recommend friends to purchase from here! Thanks Kelly! Thanks Chris!
I had an absolute wonderful shopping experience with Denver Mattress!! Vince greeted me before the door closed behind me. I explained to him what I was looking for and the budget I was working with and he went to work immediately!! He was professional, polite, simply put EXCELLENT!! I was in and out of there within an hour. Awesome!!!
Kelly was great! Super actually. He was very patient while I bounced back and forth between DMC and the the kids beds on the other side of Furniture Row. I was was not very certain how everything worked between the two places and felt slightly overwhelmed, but just briefly. He listened politely to my needs and didnt hesitate, whether he knew or not, to put my anxieties at rest. Between Kelly and Red at FR....I practically walked out of there skipping with excitement how well everything was falling into place for my little girls dream room!It means so much and I hope they are aware of my appreciation!Ill be back soon! Thank you!
I came to look for a mattress. Kevin Walker, the sales agent, assisted immediately. He greeted me and asked questions regarding my search. Provided clear information regarding the distinction between mattress types. Gave me time to try them out. No pressure. Explained the warranty as well as the 120 day trial period. I decided to purchase a mattress today instead of shopping around. He was professional, knowledgeable, and friendly. The only person who made me uncomfortable was a guy standing near the check out area. He watched and appeared to be listening, however when I looked at him directly he avoided eye contact, walked away momentarily then came on another side of the check out area while we were completing the sales paperwork. I felt like my transaction was being scrutinized. He wasnt watching the other sales staff with their customers as intently.
Amazing experience! Never felt any pressure from sales team and the options provided in our price range were outstanding. The whole experience was very pleasant and Dora was very helpful.
Vince was very knowledgeable and incredibly helpful in finding the right pillow. Great service from Vince and would highly recommend this location. Will definitely be returning for all of our mattress/sleeping needs.
No pressure salesperson whose name was Dan (manager). Greeted me within a minute and never followed me around. Was knowledgeable about sleep patterns on a physical level. I was able to use protected pillows to learn how I should sleep vs how I am currently sleeping. Picked out what (to me) was a great mattress for my sleep style. All things explained during purchase. A pretty laid back experience.
Kevin was the associate who helped us. Told him what I was looking for showed me three different mattresses tried each one was very happy with his recommendations. What I liked best Kevin wasn’t pushy about making the sale answer all my questions and gave my time to make up my mind .
Kevin was a wonderful salesman. Good communication. Told him what I wanted and he led me to it. Wonderful and friendly environment. Need to buy your next bed from this store. Great buying experience.
This was truly a one stop shop for me and my wife today. Phil St Germain met us after we were in the store for about a minute. We let him know this was our first time there and he asked several questions about our likes and dislikes and he showed us several mattresses and explained their differences and was very informative. Phil seemed very knowledgeable about all the products in the store and made us feel very comfortable right away. We bought the mattress, box springs, frame, sheets, covers and pillows. Thanks Phil for making us feel very confident, and comfortable with the products we bought.
We first went to a Sleep Number store but we were told that it would be at least 45 minutes before we could be seen. They did not allow anyone to just come in and look. They said to go do some shopping and they will text us when they were ready. So, we went to Denver Mattress to do our shopping as recommended. We were greeted by Kelly and was given a tour of several beds. We found a great bed at a great price and delivery is in a couple of weeks.The bed was SO comfortable and Kelly was an awesome salesman so we are going back tomorrow to purchase another bed for my wifes father!!!
What a great experience! Vince, our sales person, could not have been easier to work with. He is knowledgeable and listens to his customers. Prices are reasonable, lots of options and everything can be “test driven” to be sure it’s exactly what you want.
It was efficient and I got the updated sales price. Huei did a good job!
We have bought our mattresses from Denver Mattress for over 18 years. The quality and value are unmatched. This time, we got exactly the bed we wanted for a price that really surprised us. Dan Nelson was so professional and knowlegeable, he took great care of us and we are very happy with our purchase. The delivery guys were also very professional and friendly. We will always shop at Denver Mattress.
Kevin was awesome. Very friendly and helpful in answering all of my questions. Made me laugh too. The process was short and simple and I would absolutely buy from this company again.
It was quick and easy. Vince was fantastic. Ask for him if you go there. He will take great care of you. 14/10
I ordered a pillow on this date. I got a phone call saying you had the pillow. Could not pi k up before October 6 2021. Went to pick up and first, employee did not want to help me. ?second, he said pillow had not yet arrived. When I asked when it would be in, his response, maybe next week. My suggestion would be get some honest, and trained people .Rather than just any body.Very angry customer. We, also, receive incorrect ADJUSTABLE BED, Earlier this year.Was tired of having to waste a day sitting and waiting for the delivery, and having your guys on my home multiple times.Cindi Simpson.
Chris was outstanding! His knowledge of the products within their offerings was excellent. He found the perfect mattress to suit our budget, our wants and happily addressed all of our concerns. Glad we shopped here for our mattress.
Very helpful and not pushy. Listened to our needs and directed us accordingly. Good price. Only downside was delivery was a bit longer than we wanted to wait. We dropped off our old set and picked up the new one instead. Pick up was easy and fast.
John. What a character! Listened attentively about the details of what we wanted for our guest bedroom mattress; worked with our budget and answered all our questions with haste. Called around and got us a queen bed for an amazing price. Loved his energy and communication skills. Not a dull moment. What a gem.
Salesman Chris provided excellent customer service. He showed me the kind of mattress and foundation I was looking for, I tried it out, and decided this was the bed for me. He was most courteous and went out of his way to explain the warranty, how the remote worked, and how to resolve any questions I might have. Thanks to his guidance, I was able to find the right bed quickly and without pressure. I highly recommend Denver Mattress store to anyone looking for a new, comfortable mattress!
Kelly is an awesome salesperson. We had been looking around and his demeanor was the best of the stores we had been. Purchasing was quick, easy and we received a quality product with quality service. Will recommend.
Great Labor day sale prices! Found a fantastic bed! Thanks to Vince for all your help, you presented several options to choose from and cant wait till its delivered.
Dan was super helpful and gave us time to discuss and go over our wants and needs with him or amongst ourselves. Highly recommend asking for Dan if you visit Denver Mattress.
The gentleman was professional and very polite made the process very easy!
Helpful salesperson. No pressure. I really enjoyed being able to test the various options before buying. Great experience!
Phil was incredibly professional and helpful. He answered all of our questions and helped us to find the mattress that would best fit our sleeping needs. Once we chose our mattress, the process was super quick. He made everything very easy. Thank you!
Chris with Denver Mattress located at 4298 S. Parker Road, Aurora, CO 80014 took really good care of us today. He took extra care in explaining the different types of mattress that would best suit us after he listened to our concerns. Chris provided valuable information and it helped us to reach the decision to purchase. Hes an excellent sales person and I would be happy to have him assist us again with our future purchases!
We were in need of a cooling mattress and Kelly educated us on the mattress buying process. We connected with him immediately. He took his time with us and answered all of our questions, which took over an hour. Kelly was very knowledgeable and easy to communicate with. He was a true professional. We look forward to the delivery of our new mattress and will continue to do business with Kelly.
Had a great experience at Denver Mattress. Left feeling that we both got what we needed and wanted in our separate mattress. Dan was amazing and very helpful in helping us with difference options available. Would recommend the store.
Chris at the Denver Mattress was so helpful, and was so chill in his approach! He made the entire experience really inviting and helped me make the best decision for my personal goals and budget.
Dan was so nice and helpful. He greeted us since we walked integer store. We got want we’re looking for with a great deal.
I bought my first mattress from here. I imagined the process to be difficult but Kevin made the process extremely smooth. His knowledge was helpful and I couldn’t be happier with the mattress choice I made.
Dan Nelson was a great salesperson to work with at Denver Mattress. He knows his product very well. Highly recommended.
Wonderful experience! My wife and I were greeted warmly by the manager, Dan Nelson who personally took care of us. He answered all of our questions, made excellent suggestions, and made buying our mattress easy and quick. If youre buying a mattress and/or accessories from the Denver Mattress store at Quincy and Parker Road, ask for Dan!
Service was excellent. Got a good deal on a great bed. John was my salesman. He took his time with me. Answered all my questions. I never felt rushed into a decision. Staff was great. Customer service still exist in some places.
We have been purchasing our mattresses from Denver Mattress for over 10 years now and have loved everyone except the last one we purchased. We worked with Dan and he made the situation right. It’s a pleasure working with them and appreciate the knowledge they share.
This was the first time we have been to Denver Mattress to purchase our new bed. They came highly recommended by a friend of ours who had just purchased their bed. The gentleman who helped us was incredibly helpful. We were looking for something very specific due to my husband’s back problems, and our salesman knew exactly where to take us. We are excited to receive our new bed!!!
Fast, friendly and non-pushy service! A perfect shopping experience for a busy person like myself. 👍
Chris was very friendly and knowledgeable. He greeted me as I came in. Explained the various sheet options very clearly. He easily found in the system what mattress pad we had ordered in the past. The one sheet set not in house will be delivered for free directly to our home. We have purchased all of our sheets for our California King here. When it came time to update the other sheets in our home headed here for high quality, soft sheets.
Very pleasant to work with. Explained everything where we could understand. Took plenty of time with us.
Searching for the perfect mattress is challenging. Chasing that perfect night sleep. I walked into Denver mattress in Aurora and was met with a kind, respectful, knowledgeable salesperson who listened to my needs, showed me my options and even laughed at my Princess and the Pea joke. It was a pleasure working with you, John. I cant wait for my mattress to be delivered and my whole daily mood to be transformed. Highly recommend (obviously)!
Fantastic experience. Quick and knowledge. Got exactly what I needed.
Vince was awesome on helping with picking out a new mattress. I only go to Denver Mattress because of their selection and the quality of the mattresses.
My boyfriend and I went looking for a new mattress and Vince was there to help us make the right decision. He showed us a few different options and explained the difference between mattresses. Thank you Vince for helping us and we can’t wait to get our new bed. Vince was very helpful and friendly
Great place, Kevin was very polite and kind. Very patient with us and knowledgeable. Hopefully they are still there is 10 yrs.
Go and see Vince. He was professional and knowledgeable. Couldnt have asked for a better person to help us out.
Kevin was a wonderful help. Great quality bed for a great price.
I recently purchased a mattress at Denver Mattress #404. This was an amazingly good experience. My salesperson, Hieu, was incredibly knowledgeable about the product line. He listened carefully to my needs and clearly explained the differences in the various options. He gave me time to make up my mind and then competently set up delivery for me. I was prepared for this to be a stressful experience but it was just the opposite. Thank you, Hieu!
We went in to look for a new mattress. Dan N. assisted us. He was great. Never pressured us, just showed us the different options available for the type we were interested in. We went home and did research for the ones we liked. Went back the following weekend and made the purchase. It was quick and easy, we were out in less than 30 minutes. Great experience with Dan and Denver Mattress. Would highly recommend.
Ask for John Mickelson! He helped us find our dream bed and pillows. He’s very kind, patient and knowledgeable. This TERMPUR-Pedic is amazing, we love it!!!
Kevin was an amazing guide around the store and helped me buy my first mattress !
Everytime I go there I have a good experience. Kevin was awesome and helped us make the right selection on our first King Bed!
Vince was absolutely wonderful! He was patient and extremely knowledgeable. We will definitely be back!!
Dora was exceptionally helpful. Answered my questions and finalized everything efficiently.
My experience was great. Walked in and was greeted by Dan. They had the mattress and box spring we wanted in stock.
Came in on a random saturday the place was busy but not to much. We were helped right away by Hieu. He helped us out and made the process super simple. This is my second time using Denver Mattress its always a smooth process they get everything handled, deliver and even haul away your old mattress. Thanks so much Hieu!!
We were helped by Kevin. He was very knowledgeable about all the beds and after giving him a little information he was able to point us to a great bed (and frame and box)! Kevin was extremely helpful and not pushy at all. The buying process was quick and painless. I thought wed be shopping for a while, but with Kevins help and expertise it didnt take long at all.
Dan N. was amazing to work with. He listened to what we needed and wanted and we were able to walk out under thirty minutes with everything we needed.
John helped us out at Denver Mattress. He was not pushy and ordered exactly what we wanted. Great customer service.
Kelly provided great service I would recommend this store to anyone looking for a new mattress.
Great Experience with Alondra. Though my Purchase would be considered small. She was Great. She Really convinced me on the Value I was getting.Update: Decided to Go Back and was Assisted by Chris. Stellar Job! Great Mattress, Great Price...Quick Delivery. Never going Anywhere Else!
I love coming here. Its always an amazing experience. Chris was extremely helpful and stayed with in my budget.
Its been sometime since Ive needed a new mattress so I didnt know what I wanted. Dan showed me many mattresses that I might be interesting at and picked one that I think Im gonna be very happy. There was not pressure and had plenty of time. Thanks.
Very knowledgeable and helpful sales associate. Pointed us in the right direction for the best value mattress for our twins
Kevin gave me exceptional service. Very informative and kind. Would definitely recommend to others.
Nice place to visit. Outside to me looked bad. Alot of junk around, trash but my salesperson was good. Thinks he gave me a savings hahaha. Wasnt a sales price or clearance. But he thought he got over on me. Lol. But.....such is life as a salesperson. Not looking out for customer but their sales commission. Bottom of the actual mattress has a huge hole and I dycked taped the hole bc I didnt want to go all the way out to Lakewood to retrieve just a mattress. I will say, Glenn was a nice person. Again in it for the commission. Will check out other places b4 I buy again. I am looking for just a brand new mattress. 😃🤭 I will long and especially hard this time. Thank you
We had a wonderful experience at Denver Mattress today purchasing two different mattresses for our home. The salesman did a wonderful job explaining the mattresses, the warranty& delivery. We really appreciated the fact he wanted to schedule delivery soon! We had been to 4 other mattress stores and after extensive research opted to return to Denver Mattress for our purchases. Delivery will occur this week so we are hoping for another good experience.
Looking for a new bed and Phil St.German helped me go through a variety of beds to choose from. Very polite and professional while making sure I was happy with the bed that fit my sleeping habits. Job well done!
The salesman was highly professional and attentive. He gave me the best advice in my situation.
I was trying to track down a low profile box spring that would work with an already owned mattress. Went to the website and sent a text inquiry. Text was answered within 15 minutes. I was able to ask follow up questions and make a purchase all via text. Done in 10 minutes. Awesome. Thanks to Chris for helping me.
Our experience with Alondra was amazing. She asked my husband & I what our individual needs were when coming to look for a mattress! We ended up going with the first mattress she suggested. She was super friendly & accommodating. We highly recommend going to the Denver Mattress off of Parker and ask for Alondra!
Chris was very helpful and knowledgeable, I so appreciated his help!
We had a really great experience with Chris at the Aurora Parker road store. Quick and easy!
The staff was friendly, knowledgable and super helpful. They price matched a deal we found on purple.com. Alondra was so great in helping us and so kind. She totally earned 5 stars!
Kevin was very knowledgeable and helped us pick out the perfect mattress. We went well the purple!
Kevin was the best, patient, knowledgeable and very kind. We cant wait for our new mattress!
Kevin was great! Gave us plenty of time to try the beds we were interested in & even kept moving the pillows for us!! He walked away & gave us time to make our final decision! Can’t wait to sleep on our new bed!!
We have bought our last three mattresses here. Good selection, helpful sales people and good prices
Great first experience to The Aurora Denver Mattress CO/Furniture Row. Both Sales persons (Hieu, DM, Amanda, FR) were knowledgeable and helpful to assist me in picking out a new bed and console loveseat. I just came in to just start looking and the service that I received ended with my purchase.
Love Denver Mattress Company. My last bed lasted over ten years and I just got my second one. Prices are good, beds last and are comfortable, and the service is awesome. John was great and made the buying experience super fast. Thanks so much!!
The sales rep, Phil, was very knowledgeable, was able to help us find exactly what we needed, and was very quick.We are excited to get out bed here in a few weeks!
Thorough knowledgeable and provided full disclosure on warranty and pricing.
I had a wonderful experience at Denver Mattress. Dan did a wonderful job listening to my husband and I on what we were looking for. He gave us options, price ranges, and gave us space/time to look around. The delivery was flawless. The drivers were quick, very nice, and explained information we needed. We are so happy with the bed we picked out!
We were helped by Phil and he was super friendly and helpful. When I need to come back and get a new bed this will be where I come from now on. Great experience and looking forward to my next trip here.
We had a great experience buying a mattress our sales person John was knowledgeable but not pushy. He gave us space when we needed it and explained everything in great detail.
We were greeting at the door by Dan. He asked what we were looking for and showed us several mattresses that met our criteria. Fresh covering was supplied for the pillows we used. We tried several mattresses. Once we made our decision, the purchasing process was very quick and delivery will be by the end of the week. I like that there is a generous return policy, just in case it’s not the mattress for us.
Very helpful And made it easy for me to purchase my next mattress
I was greeted and helped the moment I walked in the store. The sales person was pleasant, informative, patient, and most important wasnt pushy. The delivery took 2 minutes? Fastest service ever!!! The mattress is a dream! Very pleased with the entire experience.
Alondra was super helpful from beginning to end. She welcomed us, listened to our needs and concerns, and ultimately helped us find the perfect mattress. Thanks Alondra!
Real CUSTOMER SERVICE!!!! We showed up 10 mins before the store opened and Kelley called us back to the door and let us start shopping. Ive never had a retailer do this they usually sit inside and watch you until the clock strikes 12. Then he listened to our needs and frustrations that we recently had with another retailer. He understood our frustrations and really took the extra steps to show us that they value their consumers. Thank you Kelley!!!
Chris was.great. He got us started with enough information then let us take time to decide. He was right there when we were ready and completed everything with ease and efficiency. Thanks
My experience at Denver Mattress was great. At no point did I feel pressured to buy anything, and Vince, the salesman who was helping me, was extremely knowledgeable about all of the mattresses I asked about, and patiently gave me the time to test out as many mattresses at I wanted to. I am happy with my purchase, and will recommend Denver Mattress, as well as Vince, to anyone who asks.
Have always liked the Denver Mattress and the products they sell but the wait time of 5 weeks for a mattress is a bit long for my taste. Just a little shorter would be better.
Heiu was great. He helped us find the right mattress in about an hour. He was very knowledgeable about the difference in mattresses and how to find the right one for us.
Kevin was professional, answered all my questions and provided the kind of service I expect from Denver Mattress.
We came in looking for a Purple brand mattress. Dan Nelson helped us. He was very informative on the products and while he informed us of the differences of from one brand to the next, he did not try to push us in a different direction from what we wanted to look at. He also took social queue’s very well for when we wanted to talk amongst ourselves for a while.For the Purple brand mattresses, the prices at the stores are the same that you find online. Usually I’m a “I can find a better deal online” person. But there was no need for that this time.Over all it was a good experience.
Worked with Kevin and he was fantastic… even 3 weeks later when I changed my mind and choose a different bed! Lead time is long due to Covid and material shortages so I haven’t received my bed yet but can’t wait!!
Vince was great and helped a lot. He spent the time explaining and showing us different options. Great service and great products!
Great customer service! Not pushy and pretty efficient. I’d come here again.