Austin City Powersports is a really great neighborhood motorcycle shop. They have always treated me great and Ive seen the staff jump through hoops to get the customers what they need. Every one of the staff is a Moto enthusiasts and are dedicated to the motorcycle industry. Thank you for the services you provide. It is appreciated.

This place is great, very friendly and helpful. I bought my scooter from them 6 weeks ago and the experience was super easy. I had my first recommended service done at 500 miles, and what I ended up paying was exactly what they told me it would be.Ive had many dealings with mechanics over my 50 years and these people are at the top of the list for service.Its obvious from the number of vehicles they have that they are backed up in the service department, in need of techs just like every other business these days.Ive had a couple of problems with my scooter, not due to them, and theyve taken it in and gotten it fixed.I wont ever do business with any other shop.

Great place to get your motorcycle repaired and service. Jennifer the owner is always willing to give advise on what issues your motorcycle may be having. Prices are competitive with other local shops in town. Highly recomended.

Good people, good work!! Been going there for years and I totally trust Jen and the team with my Honda!

Got a good looking scooter at a great price. I highly recommend them.

Great shop that does honest work! I had a rattling sound coming from my bike. I drove in and within 2 hours my issue was resolved. Thank you so much to Jen and Jackie who are absolute professionals and skilled at their craft. I like knowing I have this place just down the street from me.

Isolated incident (?), but worth sharing: I ordered a tire online from the third party vendor to be shipped to my home address. UPS made the mistake of delivering it to this shop instead. Paul accepted the shipment and called me later to notify me of the mistake.Since the shop had the tire already, I figured I would make an appointment to have them install it on my bike the next day. Paul and I arranged for a 9: 30AM appointment and he quoted me 30 to 45 minutes. I arrived at the shop at 9:30 as expected and their service manager, Jennifer, laughed at Pauls time quote saying, he doesnt work in service. Itll be closer to 2 hours..Next time, refuse the shipment please.

Great!!!! Service... only been here once. Been to other places. These guys here really know what they are doing. Didnt charge us for stuff we didnt need. Great phone service... very professional. We will keep coming back for all our bike needs

Had to take my bike to another shop just to fix their outrageous mistakes. Austin City Power sports is not a very good mechanic. Ràcist comment wasnt appreciated.

Nice folks; known Jen and the gang for years. Quality service, one of the very few shops in Austin that offer cash/carry mount and balance. Just great South Austin folks from a time we lived in a simpler and nicer Austin.

The service and sales department really want you to have good expierence and become a repeat customer. Just bought my first scooter with them.

Terrible customer service. Dozens of motorcycles and scooters sitting outside in the sun. Over 30 motorcycle sitting inside. Only one mechanic who doesnt do much. Do not believe it when you are told when your motorcycle or scooter will be ready.

Great team! I went in for the first time to have a mount and balance done and they were faster than expected. Took the bike out for a spin and it’s honestly the best mount and balance I’ve had done on off road tires.

Jennifer is great. Purchased my scooter over a year ago. They service them too!!

I have used both the retail and service side of this establishment for a scooter I owned. Everyone has been friendly and attentive. Jim in the service department is knowledgeable and efficient. I highly recommend this business.

I have used them for several repairs/maintenance for a pair of 4 wheelers and a Polaris RZR. When Jim worked there, communication and service was prompt. I called to discuss some past and upcoming work on my Polaris and was told that Jim had left and the owner would call me back to help further. Never heard another word. I dont understand businesses that wont keep in touch with repeat customers. Moving on.

Great staff, super friendly and welcoming! Came in with a chain I needed cut to length, they squeezed me in and didnt demand an over priced minimum labor like every other shop I tried. Highly recommend!!

Nice people with a outstanding crew that will give you best assistance possible.

Always nice people working there. Reasonable cost, good service, what more can you ask for?

Went there just to get my motorcycle inspection and did not notice my horn was not working... They told they usually get some dirt and they could take the faring apart and fix it... After waiting for over an hour. I paid and went home...couple days later I notice the horn was again not working... I decided to take a look. turns out it did not required any disassemble. Just the metal connector was a bit loose. I feel they are just trying do find ways to take money from customers instead of doing honest repairs. I am never going back.Update: Jennifer called and explained why they charge me that repair fee. She offered a full refund since in my case the repair was not necessary. I appreciate the follow up.

Took a set of tires for my bike in. They installed them within the promised time, at the quoted price and with a GREAT personality from all the employees we dealt with. An hour ride later and I am very pleased with the balancing. Very smooth ride.. a grateful thanks to all of them

Love taking my motorcycle here. I feel safe when they work on it and they are honest with what needs to be repaired. Never once have they ever miss lead me to repair something that is not needed. Prices are responsible.

I have been doing business with these guys for around two years now. They always treat me like a valued customer every time I buy something. They are very knowledgeable on anything with two wheels and there prices are very reasonable.

Went here this past weekend for a new buyer look-over and an oil change. Jennifer was insanely helpful, it wasnt intimidating for a new by like me, and she answered all my questions, no matter how simple. This place was awesome! Thanks!

Everyone is awesome and went above and beyond to get my scooter for me today

I was excited to finally get my first bike and ACP were more then helpful with getting my bike. All the folks were great to work with. Andrea was super friendly and work promptly to help work through the paper work.I was so gracious I told Jennifer thanks for everything n she stated it that Im not that special and that we take care of all our customers this way. I would definitely recommend ACP for all your bike needs.

Brought in my Yamaha majesty for a new front tire, new battery, & general service after it had been forced to sit unexpectedly for a couple months. Fair price, good work. They will be my first call in the future.

I have been going here for all my service needs for a few years now. They are absolutely great! Always a wonderful job! They have always been VERY understanding that my scooter is my only transportation and they always get it back to me asap. I wouldnt take any bike I own anywhere else :)

Can’t say I’m that pleased. Don’t get me wrong the staff was friendly and helpful but I feel like the pricing was a little misleading.I had called and spoke to a gentleman and told him I needed a new battery and an oil change. I asked for the price and he told me about $60 for the oil change and $55 for the battery. When I arrived to drop off they recommended I drain the fuel as it had been sitting for about a year. I agreed and asked how much they thought and they did not know as they had never drained the fuel from an FZ8. I was reassured that it shouldn’t be much and they recommended it.When I picked the bike up today I pulled up to find it sitting outside in the rain along with the numerous other bikes that I assume are for sale? I had to load it up so they drove it around back for me. As I pulled around back there were about 10 bikes all parked outside, getting rained on (it was a nasty cold rainy day today). I’m assuming these were other people’s bikes that were getting serviced.I was a bit surprised at the $250 dollar bill. The oil change was in fact $60 bucks.. for the labor. Add in oil and filter and we come to a grand total of $94 bucks. The battery was in fact $55 dollars.. for the battery only. Add in $30 bucks for labor to replace the battery.The fuel draining ended up being $50 bucks.Add in some surcharges and shop fees and we arrive at $243.14. It’s not a crazy amount of money but I just felt a bit mislead and it seems a little much for the labor. I asked about some of the charges and when questioned about the $60 I was quoted for an oil change the response was “yeah, it’s $60 plus parts and oil”.The last thing to note is I was promised the bike on 2/16 and did not pick up until 2/19 and that was only because I called at about 4:30pm to inquire about the bike and they told me that they were working on the ticket and it was ready to pick up.

Zero stars!!! Overpriced labor for the low quality of service delivered.I went here because it was close to where I live, now I understand why this is a small shop.

Jim and team are pretty great. Extremely helpful and honest.

I brought a new to me YZF-R1 with low miles for its age for a carb rebuild, clutch plates, new tires mounted, steel braided brake lines and a few other things. I now have a 19 year old bike that feels like it did when it was brand new. Austin City Powersports feels like the bike shops that I grew up with. Big shout out to Jim for helping me out.

Upfront about cost and time. Ive come twice so far, once for tires and once for valve adjustment. Theyve given me great prices on parts and labor. Theyre very friendly and knowledgable. A good choice for any service needs.

Great service and always accommodating. Fast friendly service! Very knowledgeable!

Undebatably not totally up front in all aspects.

Update 10/19/16 - Still the nicest in the industry in Austin. The owner/lead will go the extra mile for you. I recommend this shop to anyone who needs a scoot wrenched on in the area.I like that the people working here are down to earth and friendly unlike some of the people working at other moto shops. It really makes a difference.

They were sincere they knew what they was doing they try to take care of me the best they could and help me out as much as possible I dont see why they would have a 3.9 rating it should be almost four to five stars

Excellent customer service. Great selection of low end to mid tier motorcycles including mopeds/scooters. Large selection of vintage and classic motorcycles. Offers complete service as well as performance upgrades.

Ive been to Powersports several times for parts for my old sportster. The service is excellent and the staff goes out of their way to be helpful. Their prices are around half of what I normally pay for the same price. I dont see any reason to go anywhere else.

In the past Ive used ACPS to get tires and other services on my old Harley Davidson Ultra Classic. The Service Department delivered on time and cost. I will always bring my tires here to be replaced as I know that their focus is on getting the job done right the first time. Unlike Dealers, who see you as a number, its not uncommon for this Mom and Pop shop to remember my name and make repair recommendations that fit my budget.

Very honest bike shop did great work in the time they promised. Great personal service and good maintenance advice. I have found my new go to bike shop.

Fantastic team of people from front to back there has been nothing that I have taken to them that they have exceeded my expectations. Thank Jennifer and the service department for all your experience and help from tires to oil. KP.

I take my tires here and theyre always fast and friendly. Way cheaper and faster than your local HD dealership...

Fantastic motorcycle shop. Very knowledgeable. Treated well and was taken care of quickly. Would highly recommend and will be my first stop.

I just came here from Massachusetts, where I had a low speed accident and messed up the front end of my bike (flat tire/alignment issues). After taking my motorcycle to two different shops for a total of 5 visits, the bike was still not riding properly. The front end still didn’t feel right. I took my bike here only once, and they figured out I had a slight bend to the handlebars, and this was after riding it just around the parking lot. The level of friendliness and expertise I experienced here was awesome. Now, in spite of the fact that there are multiple shops much closer, I’ll be going here for whatever repairs are needed. Great job - two thumbs up!

Horrible place . I brought in my moped and they didnt even give me a estimate on the diagnostics let alone costs and time it would take for repairs . It took them 1 week just to get the moped on the lift And even diagnos it only to tell me that the part that was clearly cracked and exposed was the problem so it took another week for the part to come in, still unable to give me a estimate on cost of repairs and maintenance. They kept me in the dark through the whole procces the only good part was when I finally got my moped back . But the best part is my moped is in the same exact postion it was in before I brought it in, not working, same problem and everything . He said he offered to put in the correct part but followed up with a I dont want to do that if he said he couldnt then I would of undestud it wasnt the best option. Instead he insisted the alternative solution would fix it . And took my money any way dont waste your time with this place its sad its so highly recommend . Oh and dont mark this as a fake review, its a real experience from a real customer . Ive tried to like this place but they mess around alot and have horrible quality of work. I even bought my first moped from them a 2018 wolf islander, buying new things here is easy and great. but every thing else is of poor quality. Also Everytime the mechanic would tell me the day he would check it out, he would never follow up with. A call I had to call just to get a I might possibly be able to git it on the lift the whole time it took for him to check out my moped I was aware of the part that definitely needed to be replaced, but still had to wait on his word to even get it ordered so it took 1 week and easily over 3-4 calls just to get a answer I already knew, then another week for the repairs for something that had already been previously done by the previous owner of my vehicle . I actually dont think they can recall the initial problem I had. They still think it was the cracked variator and a threaded until which was the initial problem that lead to me getting a cracked variator In all honesty the carcked variator was my fault . But the mechanic was In the wrong for not listening and thought that was the issue I wanted fixed . Instead he called me back after I complained to . And said he told me that the perminant cost to fix it would be thousands of dollars in reality he said Im going to order this part and try something that should work, rather than buy the until, and I dont want to do that like I said, if he said we cannot do that, I would of figured that investing anymore in this vehicle would be a big waste do to the model and year . And I wouldnt even agreed to his poor rig job he did . Which I didnt hear him use the word rigged until I fully paid for the repairs .all they did was .a variator plate and put the belt and bolt back on with tight lock which like I said the previous owner already did . And what I tried to tell the mechanic, but it just flew over his head and he continued to think it was messed up because of me trying to put it on my self . A. They did the same exact thing that had been done before by the previous owner which only proves to be a band-aid .B. They knowingly let me walk out saying that it should work. Only to have the same exact thing that happened before I initially tried to fix it myself the first time .C . They legit still think I brought it in for the crack variator and not the real problem I had. With it . Which was my moped not reaching top speeds.D. Had me pay for a repair that went out on the frontage road in Texas 4 weeks later after their supposed repair .which Im pretty sure is really unsafe only being able to go 35 in 45

Great service! Very knowledgeable staff and the owner is great and is willing to answer any questions you may have!

Disappointed that I never received a call back after leaving a message on their answering system when no one was available to answer the phones. Staff was friendly the one and only time Ive ever been to the shop. I was trying to be a returning customer, but again, never got a return call.Side note, it seems very suspicious that every review that is a 1 or 2 stars has been marked as a fake review by the owner..Edit: I received a call today from the shop, apologizing for the miscommunication.

Been bringing my bikes here for 2 years. Always dependable, fairly priced, and efficient. Theyre straight shooters and very knowledgeable. Only place I bring my bikes to.

Came to these guys at first just to ask questions about my bike. Both times I went there they were very helpful and gave me good advice. Now, I have my bike there getting a few things fixed after a minor break down I did on it. Everybody is very nice, very understanding! Normally I go to capital motorsports, but these guys just won me over.

These guys are great. Several months ago I took my 2004 Fatboy in for a noise issue. Turns out the custom pulley was creating the problem. It was replaced and now it sound great. Heading over to have them replace my rear tire now.Rudy

AWESOME AWESOME AWESOME. Took my Triumph there, got it serviced, very happy with the work. Took my sons Honda Shadow there, they went above and beyond the call of duty! Got it running and fixed a bunch of little things that I didnt expect them to fix.

Ive had the staff at Austin City Powersports work on several of my cycles and have always been happy with their prompt service and prices. Call ahead for big service jobs, otherwise drop in and they will get you back on the road as soon as possible.

Very knowledgeable technicians that can do services in a timely manner. They can get pretty busy so call for an appointment to ensure the most efficient service.

Know the owners and they are extremely friendly and helpful, and most importantly, knowledable. Has given me advice over the phone after hours while i was in a whim. Definately my go-to guys because they care about their business and their customers, and integrity is number one when Im looking for a shop. ~D

I expected better service, but they did just OK... I pulled a bike out of storage from 2004 and asked them to clean the carb and maintenance everything up and get it ready to sell/ride. Upon getting the bike back it does start and run good but they overlooked some small things. Bike came back with FLAT tires, old dark brake fluid, and the seat wasnt put back on correctly from when THEY took it off... If I could do it over again I would try someone else.

Ive been using Jennifer as my go-to motorcycle mechanic for nearly 10 years. She has worked on every bike Ive owned from a Chinese sportbike to a new Harley and her and her staff are always knowledgeable, ethical, and accommodating. I now live in another city, but still transport my bikes to Austin City Powersports for all of my maintenance and repair work.

So I bought a non-functioning yamaha moped off of Craigslist and thought Id be able to get it running no sweat (I know). I brought it to ACP after many frustrating hours of working on it and they were able to get it running relatively quickly. Jennifer and staff were always friendly and knew their stuff. It is nice to have a good shop around that you know will do honest work.

Steer clear of this place unless you like to be overcharged and willing to have someone fix the mistakes. This place is a joke

Did an excellent job on my 2012 genuine buddy.

I use them on a regular basis and am always happy with the work they do. I run a small motorcycle dealership nearby and bring them bikes I need repaired. I have confidence that they can fix anything. Old scooters, new Harleys, metric cruisers, sportbikes, you name it. You can really tell they have a passion for repairing motorcycles.

Love the people and the service. Thanks Jennifer for always taking care of my bike!

Really nice staff, very helpful also

Good work, fair prices. Got the repairs done in a timely manner and were happy to update me on the progress whenever I called.

Brought them my scooter about half a year ago. I simply wanted it to get spark but took them forever to get to it to end up telling me they dont really want to mess with it and to just come pick it up. I had trouble finding a truck to come pick it up and within less than two weeks of trying to figure out how to get it I get a call saying they are going to give it to the state as abandoned if Im not there picking it up by the end of the week. I get it back and its in worse condition than when I dropped it off.

Did work in a timely manner. Good prices. Even offered to take alook at an unrelated complaint for free.Seem to specialize in under 500cc bikes and scooters. This was just an observation of what they had in the shop, not necessarily a statement of truth.

Disregard owners fake comment. This is not a fake review. Accordingly all negative reviews for Austin City Powersports, Austin Texas are fake. Believe it or not.

Great people. Great service. Reasonable prices.

Austin City Powersports offered me a 50% discount on labor in exchange for a 5 star review. I knew something was not right after numerous attempts trying to get them to correct the major service repair problems they created just to run up the total repair bill.Wonder how many other 5 star reviews have been bought & paid for thru their deceptive practices?They are arrogant and rude and I would not refer an enemy to them if they were the only ones in Austin!Stay away from here! RIPOFFS AT BEST!!!They overcharge like crazy (on parts as well as labor).

I called about a tire and he quoted me ~160 for a tire that costs 125 on Amazon (with free shipping), and then he wanted to charge me 75 just for a mount and balance! That is insane! No discount for actually buying a tire from them, and $25 more than what everyone else charges.They must not be doing very well since they are blatantly trying to rip off their customers. Glad I didnt actually do business with them. Lets hope they dont last much longer.

Dragged a boot across my seat leaving several deep scuffs that cant be buffed out. Scratched the hell out of my rear rim while changing a tire. Dont trust them with your bike. I wont be back.

Wow, this place is sooo much better than Woods Fun Center and WAY less costly. Took my V-Star in for clutch repair and what I assumed was a bad stator. Jackie and crew replaced my clutch then determined the stator problem was only a burned wire. They could have easily charged me for a stator that I didnt need but they didnt, and THATS what separates the mechanics at Austin CIty Powersports from those bums at WFC. My bike runs like a brand new one now, and Im 100% satisfied with the quality of work they performed. This is the only place Ill take my bike from now on.

Excellent service will always come back as long as I live here

Terrible experience

Great service. I have a Harley Sportster 1200 Custom and a Yamaha XT 350 enduro and theyve worked on both. Fast turn around and reasonable prices.

Nice people and had the part I needed at a great price

I have had my yamaha raider serviced at ACP since I purchased my bike used @ 3k. I was referred by a local shop owner (Wes from Motorangutan) and have been well taken care of each visit. I ride about 1k miles per month and the peace of mind that comes from quality work is well worth what they ask. Jennifer always has a cheerful disposition and knows what shes doing. Jackie is professional and takes the time to hear out the customer. Robert the mechanic is obviously passionate about his work (Ive never seen a tech more particular about the details).ACP just moved their shop just a couple blocks up the road to a bigger, better, and safer location on the SW corner of stassney/manchacaIf you base your decisions on price you generally get what you pay for...If you base your decisions on character, ACP has a lot of it!

Awesome service great prices

Great service just got a rear tire.

Honestly the best bike shop Ive been to. Theyre new but very attentive. Here are some good points about my experience and things that generally stood out. It might be common to get one or two of these things in other bike shops, but not all of them in one.-Super Friendly-Honest (they didnt try to push repairs that werent needed)-Patient w/ questions-Knowledge on a wide array of bikes (work on anything from Cruisers to Crotch-Rockets, was working on a Buell when I arrived!)-Upfront service (doesnt put you on the backburner, very appreciative of your business)-Thorough (didnt rush my bike through at all)-Some unique products (Stuff you might not find at other places) Benelli bikes for one. Some nice spec edition Shark helmets too.Great experience!

Service couldnt be better. The entire staff went above and beyond to take care of my new bike.

Prices are competitive, but service is exceptional! The best bike shop in S. Austin.

When you say your going to return a call for a quote, do it.

Friendly service and sales.

★Voluntary Uncompensated Review★ I just cannot state strongly enough how totally dishonest this so-called motorcycle shop is!!! Austin City Powersports, 5700 Manchaca Rd #370, Austin, TX 78745

Great service.

I spend $1598 on A scooter when I tried to return the scooter within 15 days the woman told me no just keep the scooter It had been like 6 days or something like that .

Super nice, honest and promt.

DITTO - Steer Clear Of This Place.

The its THE placee to bring your motorcycle

Friendly helpful honest

Wouldnt let anyone else touch my bike. Very fair

Real bike repair shop

Zero stars

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Great shop!

Great job

NOT RECOMMENDED

Distressingly awful

Unquestionably injudicious.