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Pro TV Repair Service
12810 SW Canyon Rd, Beaverton, OR 97005, United States
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Pro TV Repair Service
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Co
Review №1

Thank you for your excellent knowledge and service. These guys are really helpful even if they cant fix your issue...as it turns out TV+water=no bueno!lol

ju
Review №2

I had warranty work performed and I appreciated how straightforward the process was. Really efficient and the tv is working like new.

Ro
Review №3

Great service, very friendly staff, timely repair. 10/10 would get tv repaired here again.

Br
Review №4

Very nice over the phone, very different in person, brought my TV there to have it fixed, unfortunately wasnt repairable, when I went to pick it up they lost parts and attempted to accuse me of being very lucky they didnt throw it out. they made me feel more like a burden giving them my business.

Fi
Review №5

Hilario is great. He diagnosed the issue and gave us a quote while we were still in the parking lot.

Er
Review №6

This guys fix my tv 5 years ago and still work like its brand new!! This guys are awesome and they know what theyre doing!👌

Da
Review №7

This shop was selected through LG on a repair under their warranty, this shop has taken over two months to complete the repair. After a single month they finally arrived for in home repair but unfortunately they had ordered the wrong parts. They had requested taking the tv in for repairs to ensure they ordered the correct parts this time. Calling in to check on the order the week they took it the person on the phone claimed she was in the process of ordering the parts as we spoke. I called a week later to check on how far along the order was and was told they had just ordered it the day before my most recent call, after calling out the inconsistency I was told they had mistaken the order of an order they had just did a day before with the same last name. Can’t help but feel I’m being given the run around.

Ro
Review №8

Generally find the reviews useful.

Ja
Review №9

These guys are great. Immediate response to my email and same day service. In house service charge was well worth not lugging the whole thing to their shop. They were fast, courteous and professional. Highly recommend them!

Ri
Review №10

I spoke to Maryana (sp) earlier today. I was seeking to locate parts for a TV which has a problem. She not only assisted me in locating the part number I was seeking, (not available currently), but discussed the problem with me.She was very pleasant, professional, informative and an excellent representative for Pro TV Repair Service. Though I have not decided what to do with this damaged TV, I would use your services now or in the future, primarily due to Maryana,s great service.Thank you

Wi
Review №11

Fast and efficient service, my television was unfortunately dead (sony 65x900f bought 13 month ago thank you sony! dont buy sony !) They gave me a discount to support me in my misfortune ! Thank you very much.

Am
Review №12

Family-owned. Vast Product Knowledge. Reasonable & Fair. I took my plasma TV in as it would turn on but not produce a picture. Since plasma TVs are not made anymore I was hopeful it could be repaired. Without even unloading this very heavy TV I was told -- the motherboard burned out on this model and new ones are not available. I asked if they had any plasmas for sale. For $450 I was able to buy a better, bigger plasma. When I asked what had been repaired on it, I was told the power source had gone out and had been repaired. ($450 is what I paid years ago with another repair shop to have my first-generation plasma TV repaired -- bad soldering on the boards -- and it still works to this day.) Essentially, I walked away with a new, better plasma for the same cost. Pro TV offers a 90-day guarantee. They do sell refurbished TVs, plasma among them, for awesome prices. I prefer to support family-owned businesses and this family works HARD to have deep product knowledge. They are also really fair and kind. A pleasure to do business with them.

Ni
Review №13

Gave me advice via email and took their time to explain my situation with my tv without me being a customer. Thank you!

HJ
Review №14

TV left for repair. Was informed by phone that they needed to replace LED strips could not buy the parts as they were difficult to find. Called them a week later and confirmed that I can buy the parts separately and they would repair if I brought the parts in. I then looked up the parts and bought them from a vendor in China, which took 4 weeks to arrive. I then called them again after three weeks to ask about the next steps, and they told me that I can bring in the bought strip for $175 repair fee. I told them I will jist take the TV back and repair myself. An hour later they curtly told me that the TV was RECYCLED!! When I expressed anger all they told me was that there were signs on the door and on a form that I signed that they automatically get recycled after a month. OK, but couldnt they inform me in the two phone calls we had when they could not initially find the parts? A pretty expensive and well working 55inch 4k LGTV that Ive only had for 3.5 years just got THROWN AWAY cause of a $60 part, and all they tell me is that the sign was on the door! Who reads the sign on the door? A simple phone call to the TV owners when they recycle them would have been good. The only reason I had mine there was because the part was taking a month to get here! Very unprofessional and rude, will not go back.

Su
Review №15

Our big flatscreen television died, and we called to see if it could be saved, or if it was time for a new one. A less competent business could have charged us for a service call (two previous businesses wanted to do that without asking any questions), but they insisted on getting the make and model. Upon looking it up, they informed us that there were no longer parts available, and that they couldnt fix it.

MW
Review №16

Questionable customer service AND huge price gouging on parts. I took my TV in on a Saturday, and the The gentleman who works next door at the computer repair store actually wrote up my ticket. That part was fine. I received a call from the lady who works at Pro-TV on Tuesday to tell me my TV was ready for pick up. I called her at 2:00pm to confirm how late she would be there. She told me 6:00pm. I arrived at 5:40pm and she was long gone. The hours on the door even say open until 6:00pm. Once again, the gentleman who works next door at the computer repair store took care of me. On my repair ticket it shows 2 different part numbers used to repair my TV totalling $165.00. I Googled these part numbers, and i could have purchased both them for a total of $60.00. They marked up the parts over $100.00. To top it off, they charged $100.00 for labor. My advice is if you use them to repair your TV, get the part numbers needed to repair it, and call them out on price gouging.

Ni
Review №17

My 47 LG screen just went black out of the blue. I found Pro TV on a Google search and they were highly rated so I decided to give them a shot. I took it in about 12PM one day and it was done by 3:30. I was amazed that they were able to have it repaired so fast, they quoted me a price on the phone 4 days prior and he still remembered talking to me and the price didnt change.About two months later it started cutting in and out, I took it back in and they said something was loose and took care of it free of charge.Update: 12/14/2017. My TV went black again last night. I took into into Pro TV this morning and they called me an hour later to say that the LED went out again but since it was the same issue, they would take care of it for free. They did not have to do this but they did and I am very grateful!I highly recommend Pro TV for any repairs you might need in the future. They will take care of you well after the initial repair. I will be using them in the future if needed and will always highly recommend them people about them.

br
Review №18

FOUND THIS PLACE BY ACCIDENT AND I SURE AM GLAD I DID.HONEST AND FAIR. I DO MY OWN REPAIRS AND HE HELPED ME KNOW WHAT I NEEDED AND SOLD ME THE PARTS AT A FAIR PRICETHANK YOU I WILL DEFINITELY DO BUSINESS WITH PRO TV REPAIR AGAIN.

To
Review №19

They came to my house to repair my 70” TV. They diagnosed it quickly, had to go back to the shop to get the correct main board, replaced it and everything was up and working. They charged a fair price and got it done quickly. I strongly recommend them.

K
Review №20

Called the shop Friday. Agreed to stop by Monday ( weekend closed( with my Samsung hd7200 that had the dreaded dark top screen ( backlight dead). Got my tv back today, Wednesday noon all working perfectly again. Great and quick service, at reasonable price.

Ma
Review №21

Brought my TV in after it stopped working randomly one day. They had it diagnosed within a couple of days, and told me that the LEDs they needed would take a couple of weeks to arrive. I was very pleasantly surprised when they called me early the next week to tell me the TV was ready. Quality work at a good price.

Ga
Review №22

Great fast service

Pa
Review №23

We have a Mitsubishi big screen TV that started getting spots in the picture, The company referred us to PRO TV for the repair. They did an outstanding job. Repaired and cleaned the TV. It looks as good as they day we bought it. Very friendly and honest and a great pleasure to work with. I would highly recommend them to anyone. We will use them in the future for service and repair and refer their business to others.

Se
Review №24

I brought in my Samsung LED because the main board had decided to cease functioning. The guys @ Pro TV gave me a quote right away and were able to get the part and install it within 2 business days. The service was honest and friendly. Plus they gave me a sweet pen light. I would recommend them to anyone looking to get a TV repair done correctly and at a fair price.

Ni
Review №25

Absolutely EXCELLENT! Professional service! Very reasonable pricing and was able to assess the problem with my 60 plasma over the phone when two other repair services told me to take it to recycling. My appointment was for 8:30 AM and Hilarlo was on my doorstep at 8:30 AM on the button with the correct parts and out the door by 8:55 and I have a wonderfully repaired television. THANK YOU!!!!! Pro TV is the ONLY service I will ever use!

Je
Review №26

We took our TV there when the backlight failed. They were super friendly and got it repaired quickly and for a very reasonable price. Great staff, great service! Thanks!

Mi
Review №27

I own a sports bar have a significant number of televisions. When one of my 60 inch Panasonics stopped working, I thought I would have to just buy another. I found Pro TV and thought I would give it a shot first. After dropping the TV off, I wasnt even home before they had called me with a diagnosis and the repair estimate! I picked the TV up the next day and it works great.I will certainly use them again and will recommended their services to anyone in need of TV repair.

Je
Review №28

Great service. Quick turn around. Rate quoted was rate charged. Very reasonable price. Personable and professional service. We were very happy with every aspect of our transaction.

Le
Review №29

Great people. Had my TV repaired the same day and sold me a remote and power cord for cheap for it. I couldnt recommend this place more. Great business!

Ka
Review №30

Hilardo and Mariana are 2 of the nicest people on the planet. If you need a TV, buy it there. If you need a TV fixed, go there, if your dog eats your remote, go there because you will be taken care of with excellent care. Thank you both.

Go
Review №31

Hilario came out to the house to fix our TV.He really knows what he is doing.It was fun to watch him work so quickly.TV works great. Highly Recommend if you need your TV fixed.Thank youMatt

Da
Review №32

This place is very down-to-earth and low key. This is not a fancy place: what you see is what you get. What you dont get is a big hassle, and run around, by the blue shirts. What you do get is knowledgable repair men, and reasonable pricing. I was told that the part I needed was discontinued by LG, but that they had the part in their store, and would be ready the next day. It was. So, if you want a hassle, go to Best Buy. If you want good repair, and reasonable pricing, this is the place.

Je
Review №33

Fast, fair pricing and nice people to do business with. Great job! This is the second time I have used them, only wish they could fix it at my house, 55 is tough to move.

DA
Review №34

He came to my home in the am, saw & fixed the problem with split screen in less than an hour. Price $175

Mi
Review №35

Fantastic service with a rapid turn around. It was about the same price as me buying the parts and doing it myself but I didnt have to wait for parts to ship. Fantastic and very happy with our service.

Ja
Review №36

I called them initially to recycle my 47 inch LG LCD TV. I found out that the issue I was having was common for that TV and it was about 6 or so years old. I went to Best Buy Geek Squad and when I described the problem they said I would be better off just buying a new one because it would cost more than $300 to fix it. I googled TV recycling near me and got this place. I took it there and within 2 minutes told me it would be $175 to fix and would be ready next day. Everything he said happened and I now get to keep my very nice 47 Inch TV. This place is the real deal and they are very honest. If you need your TV fixed, just take it here.

La
Review №37

Called to set an appointment and left a message never got a call back.

Ch
Review №38

My LG Plasma stopped working. Called Pro TV, Hilario gave me a reasonable quote over the phone. I brought my TV in and 3 days later they delivered it to my house. I paid exactly what was quoted. The issue was a bad power supply and my TV has been running solid since the repair in December 2015. I recommenced Pro TV. Great service.

Br
Review №39

Diagnosed the repair issue and cost over the phone. I had the TV into them in the morning. They had it repaired by the afternoon. They had to replace a component on the TV motherboard. The price was right and was what they quoted it on the phone. It has been back in my home for 2 weeks and is working great.

Gr
Review №40

My experience with Pro TV is not even with an actual repair. I was working on a science fair project with my son and needed a single electrical component to finish up. With the disappearance of the Radio Shack stores I didn’t know where to call. After a few tries I figured an electronics repair shop may have what I need. The kind person who answered the phone took the time to look through some components on hand and came up with what I needed. She set the item out for me and wouldn’t accept payment. A kind gesture like this goes a long way toward letting me know what kind of people they are. If I ever am in need of electronics repair I know where I will turn.

An
Review №41

I called last year and told them that my TVs power supply burnt. he asked me for the serial number and the size of the TV, so he gave me a quote over the phone for $175.....when I got there he saw the TV and said I thought it was a 50 inch and its a 55. I told him over the phone that it was 55 he also had the serial number and he told me that it would be $200. $25 more than what he said in the beginning, which I didnt mind because I really I thought it was cheap and it was worth it... He did a great job, but it took him two weeks so for these two reasons I gave them three stars......

ma
Review №42

LG tv had a warranty issue, called these guys and got prompt service almost immediately. They were very accommodating to my schedule and when they arrived to fix the tv, they were super fast. Very friendly service. Would highly recommend them. We are very satisfied.

Ch
Review №43

Needed my 42 inch LG’s LED’s fixed and after reading Pro TV Repairs’ reviews I took it in. They were open on a Saturday and were able to fix it same day! Unfortunately and LED burnt out in the first couple weeks of the repair. Being the amazing place this is they repaired it for free without any hassle. They already had me sold on their repair price, now I’m sold on their customer service. Thanks again, I’ll be sure to recommend your services to my friends and family.

ky
Review №44

I stopped by during the week and explained my problem with my Vizio LCD TV. Gave me a quote that seemed very fair. Dropped of on Saturday morning around nine. At three I received a call my TV was ready! I could not pick up until Sunday am. My set was on a stand running for me to see that it was fixed perfectly. Price was exactly what he said. The owner is a man of his words and the service was great.

Zi
Review №45

Pro TV & Video Services repaired my Panasonic Viera quickly and at a reasonable rate. I am so glad that I found an honest and reputable company to service my TV repairs. Thank you Pro TV!

Ah
Review №46

They did an awesome job fixing my Samsung 40 Smart TV for a great price. It was also done a lot faster than expected. I would definitely recommend them to anyone who needs their TV repaired.

Sk
Review №47

I lost picture in my TV and did not know what to do, so I googled repair shops and found Pro TV. Gave them a call and explained what the problem was. The guy was nice and asked what TV I had. I told him the model number and he told me he was pretty sure what the problem was. I took it in and the next day it was ready for pick up. I ended up paying less then what I was quoted. Im very pleased with the work he did and how fast he was. I will be recommending him to anyone I know who needs any repairs.

Je
Review №48

Great service at great prices. Same day fix, which was a huge plus for us, and the tv performs like new. We look forward to working with these guys again.

Tr
Review №49

Had warranty work done, they were on time for the appointment and very quick in replacing the panel. If I had any issues moving forward I would certainly give them a call.

Tr
Review №50

They did an awesome job! Fast excellent service! Hildiro was an excellent technician and gave friendly service!

Jo
Review №51

Fast and effective. Quoted me a complete by date, and based on past experience with other services I half expected to hear from him 2-3 days after the due date. But he was calling me by 10 am the day he claimed it would be ready.

Ja
Review №52

I was totally lost when my LG TV went dark on me. Who to call, what to do.? Well, luckily a google search introduced me to these guys at Pro TV repair.When I described the problem over the phone they sounded like they knew exactly what was wrong and gave me an instant estimate. They even came by and picked up and re-delivered the set for no charge. The bottom line they fixed it perfectly in 3 days.This is small business at its best !

Ma
Review №53

Brought my TV in for repair it was fast and easy. They were very friendly definitely recommend 100%

Mi
Review №54

I was having some frustrating issues with a 65 inch Samsung TV. Pro TV fixed the problems quickly and for a reasonable price. I could not be more pleased!

Th
Review №55

Very professional. They have the Technical expertise to get the job done. I had a 50 Polaroid with LED lights out, works like new.

De
Review №56

Did not return phone message

El
Review №57

I had to take my 55 Samsung TV in because it wasnt powering on. They were able to fix it the same day. Good service!

jo
Review №58

Great price and very helpful and friendly staff! Even delivered for free awesome!

Si
Review №59

Took my Toshiba Regza in on Wednesday late in the day. It was ready at 11am the next day. It looks like a brand-new tv. I would recommend any one to try them first. Tell them the problem and they will give you a price over the phone and stick to it.

Jo
Review №60

Did a great job repairing my Samsung TV. I delivered it to them at 9am, and it was already repaired and ready to go at 11am. Thanks for the great service.

Na
Review №61

Thought my old tv was done for. Called in, was quoted under $200. Took it there and it was repaired and running in under 2 hours, and I paid exactly what they quoted. Excellent service.

Ph
Review №62

My vizio M series 50 inch broke down on me. I tried buying a new power board but it didnt work. Took it here and they provided a same day service!. Word to the wise, buy your TV from Costco, always. These guys are fast and friendly.

Na
Review №63

Ive done business with PRO-TV for a long time, and they always go beyond in customers satisfaction, they repair my Samsung tv in one day I, highly recommend this place..

Er
Review №64

Great service.!! call them got a Reasonable quote over the phone. Took my tv down n it was done the same day.!!!I 100% recommend PRO TV & VIDEO SERVICES!!!!

Ly
Review №65

I called on a Saturday morning after seeing they have weekend hours on their website. Elario listened to my description of the problem, said he had a good idea of the cause, gave me a range of likely cost, had the needed parts and could be over in about an hour to fix it. Astonishing service! Elario arrived, went right to work and in less than half an hour replaced the faulty circuit board and was done. Very pleasant and professional in home TV service on my too heavy to move easily 50 plasma. The price was reasonable, especially when weighed against the cost of replacement. Highest recommendation!

Ch
Review №66

Helpful, fair, great staff. Took care of my TV, fixed the issue. Will return for any future electronics repair.

ch
Review №67

Two tv repairs for a good price and done within less than 24 hours! Great experience!

Ve
Review №68

This company is highly recommended. Very communicative, diligent and knowledgable. When my Sharp TV (never buy Sharp btw) ceased working after only 4 years just as the guarantee at BestBuy ran out, I found this company. They picked up and delivered and really went above and beyond to do the complicated repair. Not only that they honored their quote even thought the work must have taken much more in parts and time. In the office, Mariana looked after communications with care and sincerity. The technician, Hilario, did a wonderful job, going the extra mile with ease and skilss. I would highly recommend this current team, especially that, as a woman, one sometimes gets the run around. Pro TV were very honest, did the work at a very reasonable cost and made the whole experience worthwhile. Best.

Ro
Review №69

Pro TVs service technicians, Hilario and Hectors service was outstanding. Very knowledgeable about the technical aspects of the TV. They were able to successfully troubleshoot the TVs wireless connectivity issue. My TV is a Samsung 55 Smart TV. They were also very courteous and exhibited great team work. They are very good representatives and technical support for Pro TV.

Al
Review №70

They also repair computers next door called Galactic Computers. They fixed my laptop screen in one hour service. Great job.

Mo
Review №71

They knew exactly what was wrong with my Vizio TV and had it fixed in 24 hours. They have very fair prices and I would highly recommend.

Wi
Review №72

Very efficient and friendly service. Repair took less than an hour.

Ti
Review №73

Excellent service, super quick turnaround, for a very fair price.

Br
Review №74

Luv the service and is very honest about my TV. Great place to go!

Ro
Review №75

Had a problem with a Sony TV and bought a reconditioned Samsung for a great price.Excellent service and parts availability

Je
Review №76

Do not ever go here, they do not know what they are doing. Extremely unprofessional.

Pa
Review №77

Great service. Called on a Saturday morning and tv working that afternoon.

Ti
Review №78

ZERO STARS.....Terrible customer service, rude horrible people work here, do not waste your time or money these people are snakes and will rip you off and even worse they will break your tv. Beware and stay away. They do not even deserve to be in business as professionals, they most certainly are anything but professionals. Any response to this from the owner is a lie, BEWARE.

ma
Review №79

Amazing people to work with.

Mi
Review №80

Fast eazy to work with

Ry
Review №81

Wonderful service with a smile

Ga
Review №82

Galactic Computers is next door to ProTV

Jo
Review №83

Great service!!

Di
Review №84

Super professional

Information
24 Photos
84 Comments
4.7 Rating
  • Address:12810 SW Canyon Rd, Beaverton, OR 97005, United States
  • Site:https://protv-repair.com/
  • Phone:+1 503-643-8057
Categories
  • Television repair service
  • Electronic parts supplier
  • Electronics repair shop
  • Electronics store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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