Andy was very patient and showed me what I can do to keep my hearing aids clean and working efficiently.
Very friendly service. They were thorough, yet sensitive to time. They provide helpful insight on the results of my hearing test and were not pushy in trying to make a sell.
I broke a part on my hearing aide and called them. They got me in the very next day. They had the part and were able to fix it in about 20 minutes. They were friendly, accommodating, and great to work with. I will definitely return. Loved the receptionist, so pleasant and engaging. Thank you Connect Hearing !!
Everything went smoothly. People are friendly and knowledgeable.
Andy is always very courteous and helpful. The other staff is as well. Great experience and solved my issue perfectly. Highly recommend.
This is my third hearing aid experience and I highly recommend Andy, his staff and these hearing aids far above anyone else. Andy takes great care to see that you are satisfied and able to hear your very best. There is no better place to go and trust you will receive exactly what is right and fair. Five stars is hardly enough for this business.
Very nice people and excellent care and service. The best!
It was a very enjoyable experience. I was treated with great courtesy and professionalism...
Great staff, from Charla at front desk to technicians Cindy and AndyThey all have your best interest in mind for solutions to hearing problemsAlways able to get an appointment in 1-2 daysIf your in need of hearing help, this is your place
They were great I can now hear stuff that I could not hear thank u so much for letting me hear again
1st visit. I went there to compare hearing aids. I had already gone to another place and had my hearing test done and we talked about difgeredi hearing aids. Jenene explained the test what she was doing and why. Then she completely explained the results. The other place did not do this. Now I have a better understanding of my hearing loss. She asked me many questions to find the best fit for me. I feel like she really took the time to get to know my needs. I believe after talking to her we picked the best choice for me. She is currently in the process of finding out what my cost will be after insurance pays. From that point she will help me find away to get the funds for my part. So far Im very impressed. Office staff awesome. I know everyone is out to make money but they truly care about making the best choice whats best for you. Ill post again after I get them.
I am extremely pleased with the professional and friendly service i have received from the Bedford office. Andy Fang has worked with me to make sure i have the proper hearing aide and made any adjustments that fit me.I recommend Andy Fang highly.
I appreciate the staff and care I received from Andy. He has a very good professional manner. I love my T 800 Moxis. I know I can rely on the staff to help me with all my needs.
Andy and his office staff are always so friendly and provide service with a smile! The office and bathroom are always kept up nice and clean. You can even buy affordable batteries here! I highly recommend ConnectHearing in Bedford for all of your hearing impairment needs!
This office is extremely professional. They help each and every time Roy needs assistance with his hearing aids. Would recommend this office & staff to anyone who needs hearing aids.
This visit was the best in 9 years of using hearing aids. Very grateful for the educations and great instruments
I was able to get a same-day appointment. Their staff is friendly and professional. The bluetooth enabled hearing aids are amazing!
Im 60 years old, hadnt been to a specialist to have my hearing checked in a long time, but realized that my hearing was not what it needed to be. Took advantage of a free testing card that came in the mail, went to get tested, and wow, hearing tests have improved tremendously in the last 40 years! My hearing loss (both ears) came from two entirely different timeframes in my life, but the Doctor was able to share with me how I was at an approximate 25% loss, then produced two different earpieces (one for each ear) to detail out and concentrate the losses in each ear. The result? Amazing. I never knew what I was missing!! Through computer technology, they can fine tune each earpiece to focus in on what that particular ear needs. Plus, you can hardly see them. Plus, some of them come Bluetooth enabled! The biggest obstacle was myself... overcoming the stigma of all my family and friends realizing I need earpieces. Get over it, and live your life fully again!! You wont regret it.
This year, the Wednesday before Thanksgiving, I brought my Mom, Claudia Pfeffer, into Connect Hearing in Bedford for her annual check up and we experienced the greatest customer service from the office staff, especially Mandy who went above and beyond in a scheduling time for my mom. She comes all the way up from New Orleans to use this facility when she visits for the holiday. The doctor, as well, made my Mom feel extra special while in his office. She looks forward to seeing him due to his pleasant manner and expert exam. We will only use Connect Hearing for our family. They are superior, Christine Hickson
I always have a good experience at Connect Hearing. The people at the desk are friendly, and Andy the Audiologist is great!!!
I have been going to Connect Hearing for a couple years and they have always been very professional & cordial. If they are running late they will call and tell you so you dont come in and have to wait a long time. Very few places will do this.
Convenient location. Excellent staff. And, they offer a very good selection of hearing aids.
Great staff. Fantastic knowledgable after-sale service.
Very knowledgeable and thorough. Wide range of aids. Highly recommend Andy and staff.
My Dad is 81 and requires hearing aides. Connect hearing has been a tremendous help.
Free hearing evaluation is not really free. I had to pay 25 dollars for the evaluation after I was told it was going to be free over the phone. False advertisement at its finest.
Andy works hard to bring out the best in his products that definitely meet or exceed your expectations.
The staff is fantastic.king, professional, sensitive and the service is impeccable.. 100% wonderful!
The staff is very friendly and knowledgeable! I highly recommend checking them out.
I was in this office many times the people are so nice and ver polite services today was very good I was given several testing on my hearing since I have a had time hearing, the old hearing aids are not very helpful. Docter give a s set to tryout for a week and see if helps.
I have been a customer of theirs for 4 years and have always received great service
Very helpful!
Very nice ppl. Concerned about your hearing
I have been going to Connect Hearing (Bedford location) for a number of years and have purchased 3 sets of hearing aids during that time. I have been completely satisfied with my purchases and would highly recommend them for your hearing needs.
They were friendly & super helpful throut the entire process which because of special circumstances (not their issues) from 1st visit to picking up my hearing aides took me about a month but they were not annoyed if i called with questions or concerns. I will go back & qould reccomend them any time!
Im well pleased with the professionalism and assistance in the selection of appropriate hearing aids.
Very professional. Fast apt, friendly staff. Thank you!
Fixed my problem.
Great service. They really go the extra mile.
They were very friendly and helpful!
This is only the 2nd place i have gone to for my hearing problem. And i wasnt as impressed the the Phonak hearing device as i was with the Oticon i tried at another place. But to be fair the Phonak device is only an advanced and the Oticon product was the premium device. It is also $1500.00 cheaper than the Oticon
Love the service and the people !
Excellent service.
They got me setup with the hearing aids that fit my lifestyle.
Very nice people
Very friendly see you people
Very professional staff.
Very professional