user
McLarty Daniel Ford Lincoln
2609 S Walton Blvd, Bentonville, AR 72712, United States
Appearance
McLarty Daniel Ford Lincoln
Comments
Ri
Review №1

Just had a great buying experience at Mclarty Daniel Ford. I order a Bronco long ago hit Covid restrictions, computer chips and hard top issues caused delays with Ford. But my Dale guy Bobby Flippo kept me aware of what was going on the whole way and was always there when I texted or called him often for updates for the last year. Then he made the process so easy today when I showed up to get my new Bronco and made sure it was spotless and had all the shine. Call Bobby if you need a car and the whole staff at Mclarty Daniel was amazing. This was my 6th or 7th time to buy a car at Mclarty Daniel and they always take great care of me.

Ch
Review №2

Mike Smith is the best sales associate on the McLarty team. Mike has sold me 4 vehicles now and is honest and reliable. Always returns calls and texts. Ive never felt pressured, etc to purchase anything. Im indecisive at times and he is patient. Clark Christy used sales manager great guy also honest, treats you great. Will continue to purchase from those guys. Thank you again for the Gladiator and the great customer service.

Ch
Review №3

Just recently purchased my 3rd vehicle from Mclarty Daniel. The last 2 were sold to us by Mike Smith. I could not have asked for a better salesman. He has definitely earned my familys business and we will continue to buy from him as long as he is there. You can tell he truly listens and cares about what his buyers want. Very respectful, reliable, and patient. If you want a great experience buying your next vehicle, ask for Mike Smith.

Je
Review №4

I was looking for a new vehicle and went to Mclarty Daniel. I was immediately helped by Daniel Wilson. He was very patient and understanding. Heard our desires in what we were looking for and worked hard to get us in to a vehicle we were very happy and satisfied with. He worked with us and kept his word about reaching out to us and doing what he needed to, to make us happy about our purchase. He is an excellent sales man and I would greatly recommend him if youre interested in buying a car from this location.

Ma
Review №5

I was with my best friend today when he purchased a vehicle from a gentleman named, Mike Smith.Mr. Smith should be the lead salesperson at this facility. He made me feel so at home that I didn’t want to leave. My friend got a fantastic deal on a vehicle. If you’re considering buying a vehicle for yourself or a loved one, go to Mclarty Daniel Ford Lincoln and see Mike Smith.

Da
Review №6

I just bought the new Ford Maverick from here. My salesman was Micheal Smith. He was the best salesman I have had when buying a car. He was helpful, kind and did not try to push the sale to the point of being annoying. He made everything easy as possible and helped with everything. I would recommend my friends ask for him when they come in.

Ja
Review №7

One of the best experiences dealing with a car dealership hands down! Scott “coach” Sharp was awesome and a real person wanting to find us the best for our budget! He don’t beat around the bush! Straight shooter of a salesman!!

An
Review №8

My wife and I recently purchased a vehicle from Lana Flowers and Mike Muckenfuss. Both were extremely helpful in ushering along the car buying process. Having recently totaled out a vehicle we were needing something fast to get back to a normal daily process. Mike was willing to work with the inventory manager to find what was coming and available while Lana stayed after hours to finalize the papers. 10/10 would shop here again

To
Review №9

Bought a preowned Jeep for our daughter this morning from a salesperson named, Mike Smith. He exhibited exceptional customer service and courtesy, making the purchasing process a pleasant experience. There was ZERO classic, high pressure sales tactics or deception. Mike was simply down-to-earth and honest. If you’re considering buying a vehicle at this establishment, ask for Mike!

Jo
Review №10

Bobby Flippo is one of the best salesman that we’ve ever had. I recommend this dealership. Bobby knows that I don’t like to sit and wait, and he does everything he can to make sure that his customers are satisfied. I think he deserves a raise!!!

Me
Review №11

Mike Smith has the best customer service in the industry, detailed oriented and he is super polite and a joy to work with when trying to find a new car!Hard to find people like Mike Smith specially in sales. He gets 5 stars from me!

Ga
Review №12

I will never purchase or service a vehicle at McLarty Daniel again. Their customer service is very poor. My car has been in their possession since Monday afternoon for a simple battery change. When I called Tuesday afternoon to inquire about my vehicle,I was greeted by a recording to leave a message and someone will get back to me. No one did. This is not my first bad experience.Two years ago I had an appointment for a simple oil change and waited 4 hours. I would not recommend McLarty Daniel to anyone for service or sales.

Ka
Review №13

If you go here, see Mike Muckenfuss. He is amazing! Very patient if you bring kids with you and he’ll keep you laughing the whole time. He makes buying a car a very easy and happy experience. 10/10

Ry
Review №14

Jimmy Troung- at the Ford dealership in Bentonville, Is the best. It’s so hard to find anybody that actually cares about their job and the company they work and most of all he genuinely cares for the people he’s interacting with and getting them the best price on their purchase, and outside of that understanding what the needs are of his customers to better direct them with what he has available . I have purchased 14 vehicles from McCarty Daniel, If you’re in the market call and ask for Jimmy he’s you man !!!!!!!!! THANK YOU SO MUCH for all you do. The dealership is lucky to have you well you

Bo
Review №15

If you need a sales person that is truly there to help you and not push you in to anything go in and ask for Denver! Truly the best car buying experience I have ever had! He even took the time to write me a hand written thank you and mail it to my house. You do not see customer service like Denver anymore.

te
Review №16

Daniel Wilson is a personal friend, and whenever I’ve needed help, he is gracious enough to lend as much help as possible. He is a good listener, which makes him a good person to talk to, to help you make informed decisions. I haven’t needed to buy a new vehicle yet, but I know who I’ll go to in the future if I need guidance in finding something reliable.

Ro
Review №17

Just want to give anyone that does buy a vehicle from Any McLarty Daniel dealership to read the fine print and double check online on cost. Back on July 23rd me and wife went to sell my truck. Ended up trading it in that day. My wife was due for delivery on the 27th. We got what we thought was a good deal on trading in my 2017 f250 diesel for a 2017 f150 king ranch. My truck was kbb at almost 40,000 which they didn’t give me, even though there radio ad’s and website says we give top dollar for all vehicles (they listed it for 46,000 I believe the next week and most likely sold for that). Told the salesperson specifically we did NOT want extended warranty, I didn’t even want to test drive it. I wanted to just trade, sign papers and get my wife home. Well we waited about 2 hours while the Finance manager did his stuff, he finally called us back there and we rushed through signing everything. He said the warranty wasn’t going to cost a thing. I didn’t even attention to what’s circled on our contract. Ended up having to pay sales tax on a warranty that I specifically did not want. So my advice is to shop elsewhere or pay attention to the so called service contract that the manager snuck in there. Already in process of cancelling the warranty but that doesn’t change the fact that I now have to pay interest on an extra $5200 on my loan. And the extended warranty that McLarty tries pushing on consumers is about double what you would pay elsewhere. I hope this helps others out and don’t get screwed over like we did.

Ki
Review №18

Wish I could give a zero, terrible service. The car warranty doesnt cover anything. Ive had to have my car in service 5 times now. They left us without a car for several days just to tell us the warranty didnt cover airbags. And they made us pay a huge diagnostic fee. Very terrible service, they ignore your calls and hang up. Please dont buy a car here.

Pa
Review №19

I was very satisfied with my car buying experience at this dealership. Mike Smith was my salesperson and worked hard to find me the exact vehicle I was looking for. Mike was genuine, friendly, and patient answering my many questions without pressuring me, and I know I can go to him directly in the future if I need help with anything else with my vehicle. I highly recommend working with Mike.

Ma
Review №20

I just bought the new Ford Maverick and the salesman, Michael, was very friendly. He wasnt one of those pushy salesman. This was the best sales experience I have had in quite a while.

Ka
Review №21

A great place to buy a new or pre-owned vehicle! “JLEW” is amazing! Professional, knowledgeable and patient. I am not the easiest customer to deal with, but with that said, I left McLarty Daniel extremely satisfied with my vehicle and the service he provided.

Je
Review №22

I had an appointment at 1 pm to have four new tires put on. I am still sitting here three hours later and the job is not done. How in the world can it take that long to simply install tires? What is the point of an appointment? They should have told me it would take all day and offer transportation home. I have three children with me and they have been as good as kids can be expected to act when stuck in a dealership for three plus hours. I will never have any service done in this place again

Bo
Review №23

Great experience!!!! Everyone was so kind checking on us to see if we needed anything. Our salesman Terry Miller was awesome with everything love his completely professional way of doing business with the guy next door attitude. It was such a comfortable experience in a professional atmosphere. The guys at Mclarty Daniel go above and beyond to take care of you really nice honest people Thank you so much for everything… LOVING THE NEW TRUCK!!!

Ca
Review №24

Billy Tally is the real deal! You will get 100% of his attention and service. We were in the market to buy another family friendly vehicle and dropped by McLarty Daniel. Billy was engaging and informative. He knew all the right questions to ask in order to help us find the right vehicle for our needs. This included service way beyond the car lot. He stayed in constant contact with us and texted us as he searched for the perfect vehicle.

Al
Review №25

I highly recommend talking to Mike Smith when looking for any SUV, car or Truck at McLarty Daniel Ford Lincoln, he will work with you and guide you through the whole process. Thank you Mike Smith for your honesty and dedication to your customers!

La
Review №26

Car buying is a grueling process - one that I wasnt looking forward to, however, I had the BEST experience and thats all due to Mike Smith! I had a general idea of what I was looking for and after meeting Mike, he helped me find the perfect car! He was very patient and never came across pushy or as a typical sales person. He was very thorough, detail-oriented, and communicative throughout the entire process! I cannot say enough great things about Mike Smith - when Im ready for my next car, I plan to come back to McLarty Daniel Ford and to go through the process again with Mike!

Em
Review №27

I Highly recommend this dealership, outstanding service. Ask for Coach Sharp by the way-extremely personable and knowledgeable you wont be disappointed.

Je
Review №28

Bobby Flippo is the best salesman!! Knowledgeable and very friendly. If you are looking to buy a vehicle, he is the man to go see!!

Co
Review №29

Terri Miller - 10/10 would recommend buying a car from here. We told Terri what we were looking for and he really helped us get what we wanted in our price range. They’ve all been super helpful in everything and checking to make sure everything is going okay!!

Je
Review №30

Purchased a new F150 McLarty Daniel Ford Lincoln. Our sales person was Mike Muckenfuss. They were very helpful. I will make the drive from Oklahoma City to purchase from them again.

El
Review №31

My wife and I came in and weren’t expecting to be able to afford the vehicle we wanted but Marcus Whitmore helped us through the process and we left the lot in our new 2021 Ford Bronco. If anybody needs a great salesman please use Marcus. He was fantastic. You won’t regret it!

Bi
Review №32

Bobby Flippo has been the absolute best sales person I have ever dealt with. He is patient and listens to my concerns as well as does his best to find me what Im looking for. I have bought several vehicles from him and would recommend him to anyone. He always goes above and beyond to meet our needs.

Li
Review №33

I sensed an odd wobble in the front suspension during turns that included a small bump. They immediately identified and agreed with my concern and have ordered the parts to fix the problem. Very professional and courteous!

Ri
Review №34

The service department did fine changing the oil and washing our vehicle, but customer service was severely understaffed. This is understandable, but it was noted that we needed a call to come back when our vehicle was ready as we would be on foot with a small child. Instead, they checked the waiting area and did not call when they didnt find us. When we returned to check to see how long it would be, our vehicle was parked in the garage and ready with the keys in it. Even with only two customers present and explaining our vehicle was ready and needed to check out, we had to wait another 20 minutes while the staff kept telling us they would get to us when they could and continued calling other people to tell them their vehicles were ready.

Ra
Review №35

Go see Bobby Flippo for all of your vehicle buying needs. He will get you the best deal around!

C
Review №36

Highly recommended dealership. Mike M in sales will get you taken care of. Josh F in finance is excellent at his skills of finishing up the deal. Ive purchased multiple vehicles and have referred several people to use those 2 people to get a deal done.

Br
Review №37

Having just moved to NWA, this is our first experience with McLarty Daniel Ford, and it couldnt have gone better. Shakera Mackey was fantastic to work with in the sales org, and Jonathan McCoy really helped get us in and out in a hurry. Shakera was incredibly accomodating, even coming in on her day off to help us close. She was intently focused on ensuring we were purchasing exactly what we were needing, even looking at multiple options over the various dealerships. There was no amount of pushy with her, which was incredibly comforting.

Na
Review №38

Bobby Flippo is the best! He did a great job on finding us the right Lincoln. I’ve been buying cars and trucks from Bobby for a long time. He never disappoints!!

Ma
Review №39

Mike Muckenfuss went above and beyond to put me in my first new car. I’ve never had credit which is worse than bad credit. He’s given me the tools to fix this issue. So that In a few short months I can have what I want. He made me feel like family. Like my issue was his issue. Top notch!

Me
Review №40

Lana and Mr. McCoy were awesome! I didn’t have any issues. They answered all my questions and got me in and out while making sure everything was to my liking just the way I like.

Ti
Review №41

I bought a new Explorer from McLarty Daniel a year ago. The buying experience was good. Since then we have gotten multiple recall notices. I used their scheduling tool to schedule the service 3 weeks in advance on a day the courtesy shuttle was available. Dropped it off at 730, told them I needed it after work. Heard nothing all day, service phones wouldnt answer, and when I got through to sales they transferred me to a voice mail. I showed up in person and they couldnt find my vehicle, then told me they couldnt address all the issues, ended with there is a bolt in your tire now.

Bo
Review №42

Scott Sharp is great. He is one of the most personable sincere people that I know...cares about so much more than just the vehicle sale. I would recommend buying a car from him to anyone.

Tw
Review №43

Friendly and knowledgeable sales associate, Lana. We were looking for the Escape Plug-in Hybrid. Unfortunately, there werent any new cars for us to see, test drive, try it on to see if it fits, etc. Not Fords fault at all. But, this has given us a chance to really think about it and we decided to stay on track with our original plan. When we are ready, well go back to McLarty Daniel Ford.

Br
Review №44

Was an excellent experience, I spoke with Bob told him what I wanted and what I was willing to spend, he was able to put me in a vehicle no hastle and very quick and professional. Thanks Bob

Aa
Review №45

We had a fantastic experience buying 2 cars the same day at McLarty Daniel Ford in Bentonville. Our Sales Professional Billy Tally was all the things you want in a Sales person. He was HONEST!!!!!!! Professional, absolutely no pressure, kind, and straight forward. Billy made the buying experience enjoyable. I would highly recommend this location for anyone looking for a good vehicle and more specifically Billy as your really and truly feel like YOU are BUYING the vehicle you want rather than being sold what someone wants you to have for their pay check. Most definitely see Billy Tally at McLarty Daniel Ford and get the help you want to BUY the car you need.

Cu
Review №46

Mike Smith provides outstanding Customer Service. Not only during the sales process but after the sale. I will always ask for Mike due to his attention to detail and drive to make the customer experience the best in class.

Ka
Review №47

Great customer services. Mike Muckenfuss was the guy that helped me. He sold me on exactly what I needed for my company. Knowledgeable and with no pressure added. Great guy!!

Ki
Review №48

Had a great experience! Jeff “J-Lew” Lewis was awesome! Worked very hard to get me the best deal. Love my Ford Bronco Sport!

Ma
Review №49

Had a great experience with Denver Miller from McLarty Daniel Ford in Bentonville. Answered all my questions I had about trading in my vehicle and also followed up with me to see if I had any more questions he could answer. Great customer service!

Ro
Review №50

If you like paying too much for a new vehicle or not receiving good value for your trade in, than for sure go here. On my vehicle was offered an insulting amount even though used vehicles are extremely valuable right now. Acted like they are doing you a favor even talking to you. Went elsewhere and got $6k more for my car just driving to Tulsa. Must be many lazy people in this area to not shop around and get vehicles at this dealership.

ko
Review №51

If their was more stars they would get them! Lana is an absolute fantastic sales representative and couldnt recommend her more for your next vehicle purchase! Dont forget Mr McCoy in the finance department he will get you the the best rates on your purchase.

Ho
Review №52

Scott Sharp is the man with a plan and does a great job with whatever is asked of him. Sharp is extremely knowledgable and one of the nicest people I have interacted with before in the industry. You guys are lucky to have him!

Br
Review №53

I highly recommend Daniel WIlson at McLarty Daniel Ford! I had a specific goal and vehicle in mind and he helped me with all my wants. I will recommend to anyone I know. Knowledgeable and very kind and didn’t pressure a quick buy at all!

Da
Review №54

Thanks to Mike Smith this was a very smooth and pleasant experience. Mike Smith was very knowledgeable and kind. My family and I will definitely do business again with him!

Av
Review №55

Mike Smith was awesome to deal with he remembered my family from a previous visit which I thought was great. He took the time to let me inspect the truck we bough5 for my teenage son which couldn’t be happier. Thanks mike

Ki
Review №56

Worst service Ive ever received from a car dealer. I wanted to trade in my 2020 Mustang for a pickup truck and lower my payments. I purchased the Mustang from this dealer last year and was happy with the service I received then but today was dreadful. I spoke with the same salesman that sold me the Mustang, Scott, came out asked what I wanted. I informed him I was looking for a truck. He then told me he cant do it. Told me to go look and he would meet me and my fiance out by the used lot. We waited 30 minutes in the hot August sun. I went back in to get my keys and Scott was with another customer!! I will NEVER return to this dealer worst experience ever!

Jo
Review №57

Lana my sales person did a great job of ensuring my car buying experience was a very smooth and painless process. Josh in the Finance office showed me the opportunities for additional protection that I had and helped me making the right decision.

Ro
Review №58

Sales representative Scott Sharp was extremely helpful and provided great customer service during the process. Would highly recommend this place and any customers reaching out to Scott for high quality and high care assistance.

Ga
Review №59

Jeff Lewis, our sales professional, and Clark Christie, the sales manager, made it very easy to understand what incentives we were receiving along with a written breakdown of the price. I would highly recommend anyone considering a Ford product, see this group. They were incredible! Not pushy, took the time to cover the features and benefits but in such a way that explained everything without talking down. I would be not only happy but completely comfortable sending my close friends and family, knowing full well, theyd be taken care of.

Ki
Review №60

Scott “coach” sharp is always so professional and kind. Never feels like a car dealership.

Ma
Review №61

Normally, you brace yourself going into a car dealership...Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, I found a friend and guy I can trust in Mike Smith! He was helpful, knowledgeable, listened and was beyond accommodating. I will never buy another vehicle without the guidance of Mike Smith. Thank You MDFL!

Cl
Review №62

Mcc,arty Daniel is such a great place. The people there are very nice, and will do their best to get you the car that you want. No one ever pressures you do get a car, they wait with you and give you the positives and the negatives of the car

Pe
Review №63

Scott Sharp is awesome. He was very able and ready to help us out. He made all my wildest dreams come true.

La
Review №64

Denver Miller is wonderful to work with. He keeps car shopping fun & he knows what he’s talking about. When. I’m ready to buy, that’s who I’m going to see.

Ho
Review №65

If you need an automobile, look up Billy Tally. I have know Billy for over 10 years. He is a man of outstanding character and integrity. I promise you will have a time as well!!

Ni
Review №66

Great customer service from Scott (Coach) Sharp.

s
Review №67

Go talk to Lana. Great sales person to deal with!

Ti
Review №68

I would like to commend Jon Huffman and the service dept. for helping me get my 18 F150 back on the road. My wife and I were on vacation and pulling a camper when the check engine light came on and it began running poorly. After dropping the camper at our campground, I called Jon and explained we were on vacation and 800 miles from home in Ohio and needed his help. He agreed to get me in as soon as possible, diagnosed the problem the same day, got the needed parts, and had us on our way in a few days with a new catalytic converter.I know they were very busy and I truly appreciate that they were able to make time to help us.

Ti
Review №69

This was the absolute worst experience I have had when it comes to purchasing a vehicle. I’m almost positive the negative experience comes from the salesman. Nothing has gone right, and 6 weeks later things are still left uncompleted. How much paperwork and information can one man lose or misplace?

Dr
Review №70

Deal with Jeff J-Lew Lewis. He was very helpful.

Ra
Review №71

Worked with Mike Smith. He was very professional, knowledgeable and helpful. Best experience of buying a car I’ve ever had. Would recommend Mike highly.

mi
Review №72

I’m not a fan of the car buying process. But Scott Sharp made my wife and completely comfortable. He spent time with us without the pressure. My wife said, “Scott is only person I’ll ever buy a car from in the future”

eb
Review №73

Shakera Mackey was awesome, professional, extremely friendly and helpful throughout the process. It was a pleasure working with her. I Highly recommend her as the best salesperson. Thank you so much.

Pe
Review №74

Great people! Billy Tally always takes good care of us regardless of our needs. Highly recommend this business and Billy!

Ri
Review №75

Daniel Wilson was very helpful, and a well informed salesman. He helped me find exactly what I needed.Thanks again!

La
Review №76

If you are looking for knowledge and a personality when it comes to purchasing your next vehicle, then you need to go see Mike Muckenfuss. He makes the experience just what it should be fun and easy.

Ma
Review №77

We drove from SW Missouri to look at getting a specific car. Had a great time there and a great experience. Loved the experience of dealing with Jake. All around a great sales guy. Helped us get in and out with no issues, including getting us a vehicle to drive around while we waited for my husbands to get detailed. The issues started when we got home and tried to register the car. They didn’t include an ID/OD or an inspection with the paperwork and when we asked if they could send us either they said they had no idea what the first form was and said that we would have to pay for an inspection. I thought that was funny as they probably sell 100s of vehicles to people in Missouri. Then when we go to register it they can’t accept the bill of sale because the date was wrong and they crossed through it! A legal document and they thought crossing through it was okay to do because they included an affidavit that was also done incorrectly. Not only was it just a copy of it, it wasn’t notarized which has to be done when it’s a legal documentation. When I call to have this second issue taken care of they tell me that we would either need to come down there with the original bill of sale or we can get an affidavit notarized and sent to us. When I ask if it could be faxed they stated no and requested my email. So now we are behind on registering the vehicle and got the worst attitude from the male that did the financing documentation on it as if it was our fault. I would come back for Jake because he made things very easy for us, but would not come back for all the issues that we have had as far as paperwork goes.Update: my fiancé and I are very grateful for Jake as he called and explained everything to us. We would highly recommend him. I do wish there was more communication about the issues that we were having from someone in the paperwork/finance office. All in all we will be returning.

Br
Review №78

Mike Smith is 100% percent committed to excellence when it comes to customer service, his demeanor and knowledge makes buying a car a breeze, knowing that he and his team are there for the customer makes McLarty Daniel Ford the best dealership ever! Come by and ask for Mike Smith for a superb car sales experience!

Al
Review №79

Billy Tally is extremely knowledgeable and very honest. Great guy to deal with. I’ll never buy a new Ford from anyone else.

Ra
Review №80

We highly recommend using Marcus Whitmore! We had a specific goal and vehicle in mind and he got us a better deal and vehicle than we thought we would leave with! Super kind and didn’t pressure purchasing at all!

ty
Review №81

Mike Smith was a big help while I was looking around this week. I’ll seek him out the times I’m in there In the future. Very knowledgeable!

Ch
Review №82

Mike Muckenfuss helped me get into a new Ford Bronco that someone backed out on. Bought my last car from him as well. He always helps me find the vehicle that I want even when we are in a national vehicle shortage.

Br
Review №83

Their service is just god awful, dont go here if you value your time, because they dont.Waited 2 hours in the lobby for an oil change, they hadnt even started because they were backed up even though I had scheduled an appointment weeks in advance. If they were that behind they shouldve notified me as I had to leave for work and they knew this because I had specifically asked if it would be done by then.

br
Review №84

I am visiting Northern Arkansas as a tourist and I noticed my transmission felt wonkey. I brought my car to this dealership needing a miracle because Im hours from home. I met Mr. John Huffman in the service department and, right away, he took my fears away! He helped me learn that my needed repair was still under warranty, which I didnt know. And he helped me with temporary transportation to get me through the storm. Its been YEARS since Ive witnessed such dedicated and attentive customer service from anyone. Every single person at this particular business did everything in their power to help me! Every time I said thank you I was met with the answer, its my job. Where else do you find that these days?

Jo
Review №85

Jeff Lewis, aka Jlew, has assisted me in a number of ways at his Ford store. Whether I needed help in sales or service he always makes sure I’m taken care of! 11/10 would recommend his services.

C.
Review №86

Had a appointment for a oil change on Wednesday was told it would be at least hour and half to do short handed so rescheduled me for Friday when full crew so 1030 appointment over a 3 hour wait would have been better to have taken the Wednesday appointment . Will not be back

Ra
Review №87

Excellent parts department, even if they have it hiding on the back. Zach was great, courteous and helpful

PA
Review №88

I’m a repeat customer because of Jimmy Truong. His after the sale customer service is above and beyond! Bought a used Wrangler with a few minor problems and Jimmy has made it his priority to take care of the issues. GREAT customer service!

Br
Review №89

Thanks to Lana and Tom for helping us to get into our new Ford 150. What a great experience!!

Wi
Review №90

Service department is horrible with customer service. If i hear one more time that we may not sell every Ford but we sure service them all from the service department I will throw up.Had my vehicle 3 days to fix a minor warranty problem and oil change, they never got to the warranty. They told me I need to reschedule or leave it another 3 days. Who can go without a car for 6 days?I call another dealership and they booked out also, so I guess they dont service all the Fords in NWA.The new on fixed the warranty in 2 hours of my appointment time. And they were booked out just as long as Mclarty DanielI think i found a new home to buy my vehicles.

Mi
Review №91

Went in for an oil change and to have my check engine light diagnosed. Left with an oil leak and check engine light still on. 2 weeks later finally got in for the oil leak and check engine light diagnosis, and bought new tires. Left again with an oil leak and check engine light still on. Finally got in, without an appointment almost 45 days after my oil change and the oil leak, and they charged me over $2,000 to get it fixed. Plus they kept my truck for 5 days (including weekend). Saying just a coincidence the oil leak started the day they changed my oil. I say BS, won’t go back there.

Aa
Review №92

There is not point in scheduling a service appointment at the this Ford Dealership. I went on the dealership website scheduled an appointment and waited two weeks. I showed up at the dealership at the correct time and date and was immediately told there was no way they would be able to work on my truck. I was also told that the mechanic that works on transmissions had 10 cars in front of me. Find another place to go if you can.

Ch
Review №93

Mr. Mike Mukinfuss is the best. Ive been with yall for 3 years now. I wont go anywhere else. Mr. Mukinfuss you rock dude!!

Ja
Review №94

I have purchased my last 5 vehicles from McLarty Daniel Ford and wont go anywhere else! I couldnt havae asked for a better salesman than Bobby Flippo. WIth his knowledge of the industry and brand, I go in knowing Ive got someone on my side to help me get the best deal and best vehicle for my family. Give him a call! You wont be disappointed.

Ja
Review №95

Scott Sharp is a very personable and upbeat guy to speak with. He represents your company to the fullest.

Ud
Review №96

Doug Brewer and Lana, Thank you for taking care of my Truck service and bringing back to my home.Udaya BalusuSprujana Vundavalli

A.
Review №97

Darryl was great but Ivan the tech was over the top excellent, not very often will a tech take time to explain what he did to fix my F-350 problems but why he needed to do it I was very impressed.

Re
Review №98

Went in with a bad situation and Mike Smith turned it around for us. Mike Smith went above and beyond expectations. The customer service we received was amazing. We will definitely buy here again as long as our salesman is Mike.

Na
Review №99

Make your vehicle searching experience a great one by asking for Denver Miller, you will not be disappointed!!

Ch
Review №100

Jeff Lewis is a amazing sales consultant and help with all of my car buying experiences above and beyond customer service

Information
100 Photos
100 Comments
4.6 Rating
  • Address:2609 S Walton Blvd, Bentonville, AR 72712, United States
  • Site:https://bentonvilleford.com/?utm_source=GMBlisting&utm_medium=organic
  • Phone:+1 479-250-0922
Categories
  • Ford dealer
  • Car dealer
  • Lincoln dealer
  • Oil change service
Working hours
  • Monday:Closed
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations