I was helped to set up my New Samsung Ph. The Young Man was very helpful. I will go back so he can help me W/some other issues on my Ph. Hope thats helpful.✌😍💃

This location is the best!! Logan helped me out with getting set up with a new phone plan and is the best! Great costumer service would highly recommend going and seeing Logan.

Would highly recommend this location to others. Logan was very helpful and informative about any questions I had. Great customer service!

This store has always been great at resolving all of my problems. The associate who helped me was awesome and very knowledgeable.

Eden was wonderful to work with. Kinda felt more like a friend sharing with me what worked best for my needs rather than a salesperson pushing the promotion. I got exactly what I both wanted & needed and in much less time than I expected. Plus I got some really neat accessories. A+ for this visit. I will most certainly return to this location!

I was super happy with the help that Kevin gave me on my new watch. Made setting it up super easy, which was awesome because I though Id have to go to apple!

I went to this store to upgrade my phone, and after few days I received email that I “enroll” in Protect Adventage Plan And my account will be charged additional $15 per month. They did that with no my permission and I had to spend over 45 min with customer service to remove that plan. Be aware in this AT&T store.

I came out just to get a case while I was by Ikea and Logan really treated me right. 10/10 and I wish the store near my house would treat me like this.

I had a great experience from buying a phone from Logan Knox, this location was awesome!

Had a great experience getting my phone from Logan Knox, great employee 10/10!

Ive been helped by Kevin for years and he continues to do an incredible job.

Fantastic service Kevin is the best...see him

This store has the best service anywhere around. Great, knowledgeable, and friendly help from Logan. Only place Ill go for any phone needs.

Logan was fantastic and a great help. He made sure we knew all about how to move my stuff from my old phone and made it supereasy to change over from my Sprint account.

The ATT store by IKEA in Bolingbrook was great. The store on 75th st, however was awful. We were told 10-15 minutes, after 20 minutes we were told 10-15 minutes. After 30 minutes, we just left.

That iPhone deal was too good to pass up! This store is always making sure I get the best deal and I really appreciate that.

Mr Knox did a great job explaining the details of the mobile phone to me.

This is the best AT&T store in the area hands down. They really know their stuff over there. Took care of all my questions and went above and beyond to help set up my new devices for my kids. Kevin and Dan are amazing, go see them

My wife said she was super happy there, so I went in on Sunday to upgrade my phone. She was right and they were good. She also made me fill out this review because she was so happy she wanted me to share how happy she was. So take that how you want.

Was happy. Tablet works good for my truck.

I liked it here. They were helpful setting up my new phone.

Brenden was tenacious about getting me the Wisconsin number that I wanted. Took 3 hours, which was a little disappointing but he made sure to get it done. When I came in the second time to get my number unsuspended they took the time to call that in too. Well worth the extra drive to go to a store that helps me out!

Dan was super helpful getting my new service and new phone all set up.

I just moved here from Washington and they made getting a local number super easy. Ill definitely be back to get my new iphone when they come out later this year.

I went here recently to get my phone turned on with a prepaid service around 12:30pm and both gentlemen there were very nice and helped me with my questions and concerns . Very happy for that service .

Dan helped me set up my new phone so well!

Natalie helped me set up wifi at home for the first time and even took the time to show me how my new email will work on my phone. She was so patient with all my questions I really felt comfortable even though I have no idea when I’m doing.

I went to the other att store on weber and it was horrible but this store was able to fix everything and make me super happy

Wish they made phones more durable these days. But the staff at the store is helpful and friendly, a lot better than the one by my house i usually go to

Always get great service at this store. Kevin was awesome took care of all our questions and set up my new phone for me.

I receive much help with tablets we use for drivers in trucks. They have been very quick getting us more when we need them and set them up for us.

I never have problems when i go to this store with questions, they are always so patient and helpful. Excellent customer service every time.

Wonderful experience in this store. They really helped me solve the problem i was having with my service. Highly recommend

Was very disappointed in Samsung for not having the 512GB Note 20s available even for order! At least the people there were nice. Samsung get it togther!!!!!

Kevin was very nice about getting my and my daughters phone set up.

Sheri and Dan were wonderful. I didnt come in for a phone but when its free its hard to say no!

Every time i go to this store they take great care of me and answer all my questions

Always a billing nightmare with AT&T, but the guys at the store always get it corrected for me. Worth the trip in they are happy to help

I was very happy with Dan the manager and his employee Brandon. They were very patient with my questions and answered them all.

It was quick and painless. I was in there Sunday and Kevin saved me $300 on the phone that I wasnt really expecting. Thanks Kevin!

Very Helpful! Dan was able to get everything from my old phone.

Extremely happy with this Store. ALL the employees are very helpful & accommodating. Would definitely refer them to EVERYONE.

Thanks to Dan for his help setting up a new Apple thing. My move from a flip phone was easy.

Natalie and Dan helped me upgrade from my flip phone to a new LG. They spent a lot of time making sure I knew how to use and assured me if I had more questions they would be happy to help.

I’ve been looking to set up new phone lines and my Sales Rep Kendal was very helpful and answer all my questions I asked. I was in and out at a reasonable time. Also when leaving the store the sales reps would walk you out and open the door. My overall experience was satisfying.

They ballin so hard. Way better service than I got at the other store.

Got me a great deal on a new iphone, and lowered my bill too

Was really happy with the service I received.

Dan was very helpful with my TV login.

Always helpful and very knowledgable at this store. Worth the trip

Dan helped both my wife and I get set up on new iPhones. He’s been helping us for awhile and made the jump from our flip phones super easy.

Perfect service. Melissa, the manager, introduced herself and took my name immediately upon entry.The place was busy and a short wait later, Jessica, whom I previously spoke with on the phone, clearly explained and wrote down all my options. I got the phone, plan and savings I wanted, and she made it very comfortable to switch after 15 years at Sprint.All associates at this location had smiles and good attitudes throughout.Previous reviews are likely from before this manager took over.

This visit was similar to the many visits we have had at the Bolingbrook AT & T store. Dan and his employees always listen to what we need and then explain the options available so we can make the best choice of products and services for our family.

The experience at the AT&T store Bolingbrook was painless and quick. Perfect customer service. Thanks.

The guy who works there is high from drugs for sure. Worst att location

They helped me with a case for my old S7 and helped reset my password. Natalie is the best!

I went in to get help with my phone order as it seemed like it was taking too long to receive it. 2 gentlemen quickly approached and seemed very defensive. When I told them of my issue, without hesitation they quickly blamed whatever was wrong on me. They made no effort to look up the problem initially. It seemed like they were trying to rush me out of the store. After much complaining they finally looked up the issue which was on their end and they fixed it. Not good customer service.

Alex was great and helped me recover my account, he was also very patient with me.

They were great and fixed my bill problem.

Dan was great with my TV login

I was very happy with the service I got. Dan and Kevin helped me with everything quickly.

Quick in and out to pay bill.

The salesman was knowledgeable on all matters that l asked him.

They helped me transfer all my data with ease.

Anthony and Natalie were fantastic! My long list was completed quickly and efficiently!! Thank you so much!

Easy in/easy out. Great guy helped me fix my problem!

I went to an at&t store in down town Lagrange and had a horrible experience with a salesman that outright lied and had absolutely no idea what he was talking about, then I went to Best Buy and still no luck. I needed to get my boyfriend a new phone because his old one had stopped working.But then I found this store !!702 E boughton rd at&t store in Boilingbrook was such an easy and GREAT experience. Through my frustrations and long day DAN MONGE (store manager) and ALEX PENA (sales representative) were not only extremely professional and nice but just made my experience super easy and gave me a lot of useful information. They are honest real people and just made my day today. I will always go to this store for all my needs because of them. Thank you Dan and Alex.Sincerely,The girl with the smart 9yr old and the grandma who had no idea what the iCloud was.

I rly liked it here.

They show me how to make my phone louder like I needed.

Tom did my upgrade in record time and was incredibly friendly and knowledgeable

I went to the AT&T store in Bolingbrook to deal with an issue which could not be handled over the phone, because the business division closed at 5 PM.I needed to add my sons line to my plan due to a change in his employment. The store closed at 9 PM, we arrived at 8 PM. Jackson was very helpful identifying the issues and how to handle the situation. When he ran across a few glitches, the manager, Peter, was also very helpful. The whole transaction took over an hour, due to the complexity of the matter, but the staff at this store were all very helpful. I have been to this store before, and have always had great experiences. Thank you Jackson and Peter for all of your assistance.

Your company is digging in my back yard (in the easement) in Woodridge, not far from you location. Attached to this post you will find pictures of the Work site. I was told they were installing internet lines. The first picture you will notice a white can by the site. This is coolant they (contractors through At&T) left in my back yard.After talking with Matt Stauner, he informed me it would be taken care of. There was also no coverings over the hole in the ground they dug, making it a safety hazard for my kids and dog. I asked them to ensure it is safe work area.I woke up to find not only was the hole uncovered but wires accessible (at roughly 7-8AM). My hope is that these are communication lines, however I have no information on them. This is not only unsafe, but a continued issue. What if someone had touched these wires or fallen in the hole? Is some yellow tape supposed to stop this?

Came in for a new phone Natalie was SUPER helpful and super knowledgeable!! Made the whole thing really easy.

Nice store, usually isnt very crowded. Staff has been nice and helpful each time I have visited.

Great reps here, always helpful with my TV needs

Extremely rude! I was walking up to the door and an employee pulled it shut and locked it as I was reaching for the door. There are over 10 customers in the store. I understand that its closing time, but a simple greeting would have been wonderful. It seems I will be going across the street to verizion.

Wonderful; professional; and so informative!!! Hire more excellent professionals like Jordan!!!

Triple charged my credit card and wouldnt offer a refund.

Good store

Great team working in there willing to help you out where they can

Ben is a great person he helped me with my unlock issue even thought it was out of his way

I normally dread and put off upgrading my phone, but this time around it was seamless and went without issue. Natalie helped me this time, and she is enough to get me to upgrade at the store rather than online.

Store manager want just to stole your money. He don’t know to explain you why you are paying to high bills !!!!He was so rude with me 🤬

Nice friendly staff...

Natalie has by far the worst customer service, arrogant attitude and pretty much said she couldnt provide information if I was not going to purchase.

Extremely Rude Customer Service Representative that answered the phone. Asked for a Manager and he would not give me the information. Asked his name and would not divulge his name because I was now being disrespectful to him for bothering him while he had customers in the store. Also put me on speaker phone so that the customers could witness the conversation. Will not go back there.

Much better than Boolingbrooks T-Mobile store, ~1min of waiting time, friendly people. Overall probably this store is good, but I give them 3 stars because after switching to AT&T GoPhone (prepaid) plan from another carrier my brand new phone couldnt pick 4G LTE network. I was told with prepaid plan and especially with Android phone Ill will never get 4G LTE and have to stick with regular 4G (HSPA+). Customer support couldnt help me over the phone as well and told me call phone manufacture. Guy from Auroras store was able to solve the problem during 5 minutes!

Love it here!

We hit a snag while setting up a new line, but Tevin helped get everything sorted and situated and walked out the same day with a newly activated line

Awesome! Great people and service

Great service

Liars the whole company nothing else to say.

Wouldnt even try to help me...

Knowledgeable salespeople, fast service.

Very unfriendly Martin didnt get my problem resolved when asked to speak with manager he says they DO NOT HAVE ONE!!!

The worst costumer service ever,Dan u awfull

Great