We had an inside unit. Nice people to work with. Code to get in gate.
Clean facility, fair pricing and friendly site managers. Im satisfied with my experience,
Awesome customer service!!
Great pricing, Great location, Great people. I know they are always at capacity, but if something is available... GET IT!!
My only wish is that the gate was 24hrs. I like the people that work there and the place is clean.
Ryan and Sommer are super. Very helpful very easy to talk to. Nothing they don’t know. I would recommend this place to everyone.
We have been using a SecurCare climate controlled space for several months during a move. The local manager for the Canton location is Kevin, and he has been great to work with at every turn. When we have questions, he has handled the issues immediately. Our interface with him has been nothing less than stellar. We highly recommend Kevin and Securcare to anyone looking for self storage. Thanks, Kevin.
A close friend rented a storage unit today. The property manager Kevin was extremely welcoming and helpful. The units seem clean and well kept.
Storage companies are a rip off! If your things are in a unit for even one day pass the due date they charge you for the entire month! Dont loose the key to your lock, they will charge you $35 to cut it off! Where is the customer service in this??
Stuff got mold from this place. This placed called me wanting to know how they can make it right. I left them message told them I be happy to talk with them. About it but never returned my call. There was things I had stored there that could not be replaced. Very disappointed in this place
We have had a storage unit with them since 2009 and they have been great. Roxanne has always been very helpful with anything we needed. I highly recommend them!
I was worried that i wouldnt be able to get the unit i needed for the price that i was quoted online. However, Kevin was able to get the unit size i needed, at the price quoted and with me being disabled, found a unit that was easily accessible. Thank you Kevin.
Recently updated with secure gates and a new office, staff is always helpful and I always feel safe here even at night
Rates are OK the people that work there or great
Friendly staff ... Clean facility ... Fair prices
Clean, secure, no issues. Would recommend for your storage needs.
Clean and well-maintained units. Roxann, the manager, was very helpful, knowledgeable and friendly. I would recommend this business for your storage needs.
For the 6th time in the 6 months weve had our 3 units here, nobody is there to take our payment. Were spending $500 a month storing our entire houseful of belongings. You can hardly ever get anybody on the phone & if you do they tell you theyll be closed from this to that time for lunch, but really thats never accurate. When we showed up with our movers (that are paid by the hour BTW) during the time slot they told us to come, the guy wasnt there then either. He returned 45 mins later! You cant make payments over the phone because the system is screwed up & has been since May, you just sit on never-ending hold. We have been cussed at for making a late payment, due to nobody being there the 3 times we had tried to pay the bill over a 2 day period before that. The same guy told us that taking payments wasnt even his job & that he didnt know how to split payments between 2 cards. He ended up literally throwing the receipt & a few more choice words at my husband after finally processing a single card transaction for him, yes...I said he THREW the receipt. I would never recommend this high priced, rude company to anybody.
Ive been a customer since 2008 and the staff at VSS have been nothing less than excellent. Brittany is so reliable and professional. I can trust that my packages and mail are handled with care.
Super customer service. Roxanne is the best! Will recommend to my friends!
Less than one star!!I recently moved out of my unit and majority of my things were ruined by rat infestation! Never notified by the company and no response to emails.Now my furniture is ruined.I wouldnt recommend this place to anyone at anytime!!I payed them way to much to have my things ruined!!Extremely dissatisfied!!!
Roxanne is the greatest, she helped me get the space I needed.
Get the help you really need and not all the add ons.
Secure and off the main highway
Bad customer service and poorly lit at night
Clean and dry