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Eyemart Express
1300 E Whitestone Blvd Ste 480, Cedar Park, TX 78613, United States
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Eyemart Express

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El
Review №1

Deb is an absolute gem! Love her! Both times I went in she went above and beyond to help me while helping others in the store and answering the phone. I was also lucky enough to get my both pair of glasses in less than 30 min. I’ll definitely be back again.

Pa
Review №2

I really like Eye Mart Express. The day I went they were really slammed because another Eye Mart Express across town has an equipment breakdown and could not make glasses. The team at the Cedar Park location stepped up and handled the overflow. The staff remained calm and pleasant through the whole episode. I did have to wait overnight for my glasses...but I am very happy with the final results.

Ma
Review №3

Helpful staff. Great selection of eye wear. Quick turn around time. Fair prices.

Ja
Review №4

This store had excellent service! One young lady running and taking care of several customers. She was excellent. Great store and excellent product!

La
Review №5

I wish I had started getting my glasses here years ago! I have been paying exorbitant prices for my progressives for years. Even with insurance! After my annual eye exam with a new optometrist, I was quoted a price for my glasses that prompted me to get my prescription and try Eyemart Express instead. For less than half of what the optometrist office quoted, I got two pairs of progressives. And they were ready in an hour! The service was awesome and efficient. I was shown all the extras and their costs upfront and allowed to decide whether I wanted them... without pressure! I decided to ditch many of those this time, because over the years I have not found them worth the extra cost. Overall, great experience and I love my new glasses!

Mi
Review №6

I was skeptical going in because Id purchased new glasses less than 3 months ago and they just did not allow me to see as well as I should be able to.I saw the very low advertised prices, that along with the in-house lab and 1 hour turnaround convinced me to give them a shot.Jennifer was very helpful and knowledgeable, she was crazy busy dealing with multiple customers at once. My only criticism is that they should have more staff, having said that Jennifer was really efficient and got things done.I ended up having to pay a little more than I was hoping but I got 2 very nice pairs of glasses that seem to be very well made, more importantly in able to see like I should.When all was said and done I got a great product, great service and really good value for my money.Id highly recommend these guys.

Vi
Review №7

The staff was very attentive and polite. I got my two pair of glasses in 18 min. The process was so quick.

Ca
Review №8

Staff was quick, knowledgeable and very helpful! I was excited to get two pairs of glasses in 1 hour for a very low price.

Ti
Review №9

Fast service, and promised on time. Made sure everything was correct, including script,fitting, and feel. Everyone was good and helpful.

Ca
Review №10

Great, fast solutions to help my teen that have his glasses chew by our puppy.

to
Review №11

Jennifer was cool under pressureCc machine was downInternet was down and progressive system down and they made it work best they could with a continuous smile not to mention this store was hoping!

Kr
Review №12

Deb helped us and she was so sweet. She was busy but made sure to say hello to everyone as soon as they came in and let them know she’d be with them as soon as possible.

co
Review №13

Eyemart has a wide variety of choices for frames and at a good price. The staff is very knowledgeable and helpful in finding the right frames and lenses. I will definitely be returning for my glasses needs.

Ja
Review №14

Jennifer was very professional, friendly and knowledgeable. I highly recommend this business

Am
Review №15

Love the fast and friendly services! We will be back again next year!

Ma
Review №16

Got the 2 for $39. Glasses were ready in 20 minutes. Great experience.

Sj
Review №17

While ultimately the glasses did not work for me, I was very pleased with the service that was provided. The turnaround was very quick, and I never had to wait too long for service when I went in the store.

Ab
Review №18

The staff Brenae, Lesley, and Marcus are amazing!

De
Review №19

Stefanie was excellent! She was very thorough, and knew exactly what she was doing. Excellent customer service. She helped me the whole way through, and I left with what I wanted and need. Plus shes totally cute, but that was just the cherry on top! 😏

wl
Review №20

Great customer service despite multiple systems being down

Jo
Review №21

Stefanie was hands down the most helpful associate at the store. Her dedication to making sure I was properly tended to and her commitment to my satisfaction made for a positive and worthwhile shopping experience I hope to repeat when I need new glasses. 10/10 would come back to this specific Eyemart Express.

Ka
Review №22

This was my first experience with Eyemart Express. I was able to walk in with my two prescriptions (regular distance and distance sunglasses) from an optometrist and associate Ashley was super personable, taking the time to review what my insurance plan would cover, listened to what style frames I wanted, understood and respected my price point, and helped me get everything selected efficiently.The frames I got were a great price and one was additionally on sale. The overall total cost still felt like more than I expected because of the protecting coatings but I still saved a lot, especially since I was buying two pairs at once. I was told one pair would be done in a few hours and the other in two days. By the time I arrived home 30 minutes after leaving the store, I received texts that BOTH pairs were ready.In respect to COVID, the store and its employees were very conscientious -- clients are given a tray for all glasses touched or tried on to be disinfected once finished. Wearing masks is enforced. Their website is very helpful for viewing frames before entering the store or glasses can even be selected entirely online.Thankful to Eyemart Express Cedar Park for making the entire process easy, stress-free, and way faster than I expected!

ca
Review №23

Excellent customer service, especially Stefanie. She was extremely informative, helpful, and patient. Highly recommend. We will be back for another pair soon!

El
Review №24

Deb from *cedar park* such a sweet lady and awesome attitude very helpful!!!!!!!

Ha
Review №25

Best company, best customer service ever

li
Review №26

Love my glasses exelente customer

Na
Review №27

Very pleasant atomsphere in store ! Very helpful !

Ti
Review №28

I definitely recommend the Eyemart Express located in Cedar Park on Whitestone!! The staff was very pleasant while helping my 13y/o son and I purchase his new glasses! The store got pretty busy at one point and I was amazed at how the two women working juggled everything and everyone! My son absolutely loves his new glasses and the best part is that the glasses were ready in 1 hour!!

Li
Review №29

I have to tell you I usually never leave reviews, but I just had the most AWESOME experience with Ashley at the Cedar Park location! She is professional, kind, knowledgeable. I had some issues when I walked in (a broken pair, and 2 pair needing new lenses) and all were ordered/fixed in less than an hour. And I got the recommendation from Dale Dudley listening to KLBJ FM ❤️ Thanks Ashley, Thanks Dale!

Em
Review №30

Excellent service, Great price and very fast 😊

Ta
Review №31

From the moment I walked in the door until walking out with my new glasses Stefanie was so much help. Her helpful and upbeat personality was refreshing and we will definitely be going back.

Jo
Review №32

The service was great. The store was very clean and the staff was constantly wiping down any surface a customer was at.Staff was very knowledgeable and helpful.It was quick, everyone knew what they was doing.Glasses came back just as scheduled and were awesome.Thank you “All” for doing a great job.

Al
Review №33

They literally made my glasses in 22 minutes...crazy!!

Na
Review №34

Amazing and excellent customer service. Charlie was awesome! He stayed past closing time to finish our order and didnt mind at all. My granddaughter walked out with new glasses and was sitting on top of the world. And we saved a lot of money! We live in Bastrop and this location is in Cedar Park, but we will definitely be going back.

Ma
Review №35

The staff at Eyemart Express in Cedar Park were great! They were short on staff the day I went in, and there were several people ahead of me, but they still went out of their way to serve us promptly and yet without feeling rushed.I worked with both Charlie and Zo, and they were patient with me in trying on and choosing my frames. I went in on a Friday and returned the next Monday to pick up my glasses. When they saw me arrive, Charlie quickly served me knowing I was there only to pick up my glasses.I couldn’t be more pleased with the service or the prices or the quality! And, glasses done in two days was awesome!I have purchased my glasses in the past through COSTCO, Walmart and other ‘specialty’ glasses stores, but the service and quality and fair prices of Eyemart Express beats them all.You won’t be disappointed choosing them for all your family glasses needs. I promise!

Le
Review №36

They were so friendly and efficient! I was happy with my last eyeglasses store, but I won’t be going there anymore I’m coming to this one!

Ni
Review №37

Ashley was amazing! So friendly and helped me pick out awesome frames. There is a huge selection and she helped me get the best deal. My glasses were done and ready in about 45 mins!!! I couldn’t be happier! Great great place and staff!

bg
Review №38

I had an outstanding experience with eyemart. I have never had glasses before so I knew nothing about the process. The people at Eyemart were professional and courteous. They walked me through the entire process and helped me get two great pairs of glasses. I highly recommend this place.

Un
Review №39

General Manager Charlie is fantastic!!! Stayed late to finish taking care of us. Very gentle but extremely helpful in both functional recommendations as well as stylistic suggestions. He Helped both my wife and I found choices we like even more that what we picked out originally. Caring guy. Very competent at measurements and discussing trade offs on lens types. Great Options and specials as well. Got a 3rd pair at 70% off under current special. Good frame selection. That’s probably the only thing that could be improved, but all the other pluses are worth more. There are over 2000 frames so you can probably find what you like. If you want a local business run by excellent and personable local team, this place is great.

Me
Review №40

Unfortunately I was not asked what kind of lens needed replacing in my 94 yr old Mothers current frame And found out (after we arrived) that it was a 3 hr wait to make lined bifocals; Also, we were charged $10 extra to change the lens in her current frame (not purchased from them!). We would not have gone there had we known those 2 factors in advance. The day prior, I called and spoke to a female staff member who was told we were keeping our frame which was purchased elsewhere. We Did Not Get Her Name. Mistake!If you need to park handicap to use a ramp, the closest ramp is several doors down so this place isn’t handicap friendly.And I just picked up the eyeglasses, left the store, got less than a mi away, looked at them and noticed the Missing nose piece hadn’t been replaced and the Broken nose piece hadn’t been replaced. Returned and had them replaced! Don’t go there!!

T.
Review №41

My daughter got GREAT SERVICE and BEAUTIFUL eyeglasses @ EYEMART EXPRESS!! (Wed originally stopped in to check out their frames & contact prices, before making a 6 hr. Drive back home!) She had her Eye RX w/ her, but upon finding 2 perfect frames- she asked could they mail the glasses (A. Yes- but they put in her order in and had the glasses PERFECTED/ READY- in LESS THAN an hour!!Im NEXT!!

Ju
Review №42

From my 1st phone call to them to leaving with new glasses, everyone was so friendly and polite, and still fun. I ended up getting 2 pair with a special they had, and they were done in 26 minutes! WOW! So glad I went there, and a special shout out to Sarah for wonderful service!

Da
Review №43

They took 20 minutes to make my glasses. The price was unbelievable, the service was excellent, and they didnt try to up-sell me anything. I will definitely come back.

An
Review №44

Went to this location after failed attempts to receive acceptable customer service at the Round Rock location. The Cedar Park location provided excellent customer service even when they were busy.

Ch
Review №45

We went in and were greeted and assisted immediately. Andrea was very thorough at explaining options and costs. She was also extremely patient while I made my selections. The glasses were ready ahead of the promised delivery time (which is the same day!!!) and she made sure they fit to my satisfaction before I left. It was clear that customer satisfaction was their primary goal and she wanted to ensure I was comfortable with my new eyeglasses. I would definitely recommend them to anyone needing new glasses !!

Ra
Review №46

I recently moved to the area and have not had time to find a new optometrist. I lost my only pair of glasses and was in desperate need of a new pair. I called Eyemart Express in Cedar Park and they referred me to an optometrist that could see me immediately. I got the eye exam and took the prescription to Eyemart Express. They had a great selection of frames at what I thought was a very reasonable price range. Sarah, the sales associate, was extremely helpful in guiding me through the process of picking the lenses and making adjustments, and she was cute as well! After I paid the bill, they said they would text me when my glasses were ready. I got the text 51 minutes later. The glasses were perfect and it wasn’t that much of a hit on my wallet. I highly recommend Eyemart Express and will definitely use them again.

Ou
Review №47

Very courteous and knowledgeable staff they accommodated all of my questions and answered them in a manner that I could understand this is my 1st experience with glasses I would recommend this particular location to anyone in need of optical questions or concerns

ro
Review №48

Thank you for the great experience!! Came in and I was taken care of immediately. Ashley was very pleasant and professional with all this Covid going on. I will definitely be going back again.

Ch
Review №49

Love my glasses. Great customer service and the glasses were ready the same day. Their prices are more then half the price of other vision stores. I am very happy!

Dw
Review №50

Yesterday was my first time going to Eyemart Express. They have a huge selection of frames. Charlie assisted me with my frame purchase and told me they would be ready in an hour. I left and received a text they were ready in 12 minutes. I was so impressed. I will definitely do business with them again.

Pe
Review №51

👍 This location just opened about a month ago and was offering Grand Opening specials. After reading other good customer comments I decided todo a walk in, first for my exam and then next door for my glasses. I really was pleased with the service and care that I received in both areas. Extra pleased that my progressive lenses were completed within a couple hours instead of having to send them out and wait several weeks! Very happy with my whole experience! Thank you

Mi
Review №52

The price for eye glasses seem reasonable and the turnaround time is really quick. If you need something custom it will take more time but that is to be expected. The reason for the 3 stars is because I went in there to pick up my glasses and while the staff was helping other people I dont think it unreasonable to just take a quick moment to hand me my glasses and I will leave. Glasses were already paid for. Also, when I walked in I let them know I was there to pick up my glasses and they said they would be with right with me. Instead, I waited there for 10 minutes with no one assisting me...all I wanted to do was pick up my glasses...would take 30 secs to hand them to me. Ridiculous!!

L
Review №53

Amazing is what I can say! The staff is patient, kind, friendly, and helpful. The prices are fantastic and the service is quick! I love the warranty of a year on not only the frames but the lenses! See you all next time.Updated: I love the staff here! Simply awesome. They are so good with my kids too.

Br
Review №54

Everything was done so quickly. I love my new glasses, very Affordable. They are also very careful with the safety of their customers.

Te
Review №55

Great service

Ta
Review №56

I SHOPPED and SHOPPED for glasses. Eye mart Express in Cedar Park far exceeded my expectations! I ended up buying two pairs of glasses (not the buy one-get one deal). Those two pairs of glasses (I have to have progressives) were cheaper than any single pair anywhere else - including the Eyemart Express in Round Rock! The Eyemart Express in Cedar Park has a great selection of frames and their staff were phenomenal! Don’t waste your time anywhere else!The above is my first review - and it’s all true. But then... I got a text that my glasses were In. I arranged to leave work a little early so I could go pick my glasses up. When I got there I was told the glasses were damaged, but that a replacement pair had been requested - expedited. My first question was - I got a text saying my glasses were in - but NO PHONE call telling me they were damaged. And then this expedited stuff - why? Shouldn’t every order be given priority? I have already been waiting OVER A WEEK for my glasses!The prices are much better than anywhere else, but the service after the fact leaves A LOT to be desired! I guess it’s true - you get what you pay for!

He
Review №57

My sister came in from out of state. She went with my wife to the eye doctor. She while there, at the office had her eyes examined.She told them that she needed her glasses back in a week because she had to go back home. Well her glasses didnt come back so I took her at Ternary, told them of the emergency that we were in and in 45min. had a basic pair of glasses that she could use. GREAT JOB

Re
Review №58

Sarah was awesome. She was friendly and very helpful. She worked with me to get me the best possible price. This location was a bit out of my way, but Im glad I made the drive. It was worth it.

Cu
Review №59

Great Customer service from Sarah P at Whitestone location. I felt very welcome and Sarah was so helpful .My glasses were complete in 9 minutes. Thanks Sarah for a great customer experience 😊👍

Ti
Review №60

I had the best experience at eyemart today.From the moment I walked in I was greeted by a friendly smile from Sarah. Sarah’s customer service skills were amazing! I had a wonderful experience thanks to you and I really appreciated your suggestions and input on my choice of frame. I have gotten so many compliments and I’m very satisfied to say the least. The store had a wide selection and was very neat and tidy. Thank you eyemart and thank you Sarah :)

Di
Review №61

Very professional, great service, I got my polarized sunglasses less than an hour! highly recommended this location! Charlie was very helpful and kind, also his staff! The store looks amazing! I will definitely be coming back for more!

Mo
Review №62

I was in a few days ago and Sarah helped me out. She is the sweetest and helped me pick out my Progressive eyeglasses. She is knowledgeable and is great at what she does. Highly recommend Eyemart Express for all your vision needs.

Ra
Review №63

Yeah me got some good glasses#100% recommend!!!

Al
Review №64

My salesperson was very thorough & so patient w my many ??? Thanks, great service

Li
Review №65

I was in and out in less than an hour to place the order and back in less than an hour later to pick up my glasses. They fit was perfect, my vision improved and I looked great in my new frames. Thanks for the great service!

Li
Review №66

VERY helpful, friendly staff and great prices! They did an excellent job with my new frames & prescription lenses. 👍🏼👍🏼

Ca
Review №67

Charlie at the Cedar Park Texas location is top notch.He is sweet, detail oriented, and knows exactly what he is doing with humble confidence. Not sure what his position is long term with Eyemart express, but if I was his boss I’d give him and his little family a raise.

Vo
Review №68

Customer services were very good, they didn’t pressure me into buying anything I didn’t need. The price for these glasses were in range of other stores. I will be going back again. Thank you.

Sa
Review №69

Stopped by after work to place an order for 2 new pairs of glasses. They were ready within 30 minutes and I love my new glasses! Thanks

Ja
Review №70

They were great! Very good quality and VERY affordable. Got two pairs of glasses for less that what I usually pay for a single pair. And one of the pairs was ready in 14 minutes. Very impressed!!

Da
Review №71

I picked up some lenses and frames here, as I already had a lens RX. The staff was friendly and helpful, they have a decent selection of frames, the pricing is on par, and although this is just my second day into wearing this set of new eyes, I am very happy with the clarity.

Ga
Review №72

My glasses were ready in 37 minutes! Assistance with choice of glasses was greatly appreciated! I have progressive lenses, the price was cheap compared to pass purchases! I will return in the future!

Ha
Review №73

Wonderful experience went early in the morning told me it was gonna be 3 hours before my glasses were ready. They were done in 30minutes!!!! 😍 thanks Eyemart Express for my new Michael kors sunglasses

Je
Review №74

The lady that assisted me took time to make sure my glasses would sit correctly and that my no line bifocal would be effective. It was like she were fitting the glasses for herself and wanted to make sure they were correct. Everyone in the shop were very, even the customers. 😊

Vi
Review №75

Very friendly and excellent service. My 2 pair of glasses done with in 43 minutes. Decent selection of frames including designer ones. They are out of network for vsp so far but still save you lots of money and time as compared to traditional shops. Highly recommended a visit.

Da
Review №76

Customer service is excellent. Even when they are swamped, they really go the extra mile!! Love my new glasses and the price was less than half what I would pay at my previous place.

Ka
Review №77

Staff was great, had my glasses ready in 30 minutes. Will be back with the whole family.

T
Review №78

Great experience. Very personable staff and wonderful service. Got two pair and lab had them ready in less than one hour! Very pleased!

Ha
Review №79

I came in late one evening DESPERATE, blind, and without a prescription in hand... thanks to Charley, the store manager(I am assuming), I left with clear vision, a huge smile, and a great deal on 2 pairs of glasses!The staff at this location went above and beyond to help insure my ability to see, and I would recommend this location to anyone in need of their services!Thanks again, Charley and staff!

Ce
Review №80

Its great to finally be able to have access to our glasses within a few hours of purchase and not have to wait a week for them. And the glasses are just as great of a product as we got anywhere else theyre not any less different in quality.

De
Review №81

I just went to Eyemart Express for the first time to get new glasses. I was really impressed with Charlie and the exceptional service I received. I love my new glasses and I will definitely use them again and recommend them to my friends and family.

Ch
Review №82

They did a great job helping me choose really cute frames and then worked hard on figuring out my insurance. Great location!

Ki
Review №83

I was so impressed with Eyemart and the whole staff exspecially at my surprise when I received my glasses in 16 minutes it was an amazing experience!

Ye
Review №84

Not very satisfied. I wasted 40 minutes in the store for a frame installation when it was actually ready.

Am
Review №85

The woman who helped me was so kind to me! Thank you guys for helping me find some nice glasses. Ill be coming back here next time for new ones when the time comes!

Sh
Review №86

Customer service over the phone and in the store was exceptional. They were fast and the product was satistactionary as well as the nice discount they gave me

Ye
Review №87

Great, on time, proffesional, and frienly service!!Large variety of options, all at reasonable cost.

Da
Review №88

I had the best experience ever, the sales rep was informative, and went the extra mile to get me the best deal possible...Thanks Cedar Park,TX Eye Mart....

St
Review №89

This was the best experience Ive had getting glasses. Friendly, helpful staff, texted me when my glasses were ready( about 3 hrs). Ill go back .

Ca
Review №90

Staff was wonderful. No pressure. Two pair of progressives ready in less than an hour and both pairs seem perfect. Could not be happier.

Ay
Review №91

The service was excellent. From the manager to the lady that was there at the time. The glasses were finished in less than an hour. They send us a text message to let us know they were ready. Very professional place.

Bu
Review №92

Our glasses arrived missing in an empty package. I contacted Eyemart Express and they said that they would send us another pair of glasses. I called them several times, but they never sent another pair of glasses.I could never recommend Eyemart Express.

Je
Review №93

Wonderful customer service, patient staff helping me find exactly what I wanted, took only 14 minutes to get my glasses made!

Fi
Review №94

Excellent and quick service. Got my glasses in 15 mins.

ch
Review №95

So quick & easy...very reasonably priced, as well as friendly professional service!

Mi
Review №96

After getting sticker shock from my optometrist, I decided to try Eyemart Express. The sales associates were very knowledgeable and professional. I told them my budget and they showed me my options. There was no up-sale pressure. I ended up buying two pair of glasses and still saved $100 compared to buying ONE pair from my optometrist. Eyemart Express gets an A+!

Ji
Review №97

They were very helpful. They delivered my glasses quicker than promised.

Em
Review №98

This place is AMAZING! I called earlier in the day and spoke to Zu, faxed in my prescription and she had everything ready to go when I arrived. All I had to do was pick out my frames. I almost want to keep this place a secret and all to myself, but I was completely blown away with how great their customer service was! They close at 7pm and stayed late so that I could have my glasses in hand in LESS THAN AN HOUR! Thank you so much to Zu and Vinny for the best experience. PS 50% off designer frames right now, you cant beat it!

M
Review №99

This place is awesome! My glasses were made in 17 minutes!! How cool is that! Employees were also helpful and friendly!!!

Do
Review №100

Fast and friendly. They did not try to up sell me on things I didn’t need!

Information
4 Photos
100 Comments
4.9 Rating
  • Address:1300 E Whitestone Blvd Ste 480, Cedar Park, TX 78613, United States
  • Site:https://eyemartexpress.com/get-glasses/Cedar-Park/78613
  • Phone:+1 512-368-7909
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
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