When you need something done to your vehicle, you dont want to spend a fortune having it done. Car-X does good work at a fair price. You wont regret taking your ride to them! Tell them Susan sent Ya!I send all my customers to Car-X when they ask about installing the parts they buy from me. Its a convenient arrangement!
Awesome service, lowered my price for 4 new tires. very affordable! awesome place to have service done. i will be coming back. very sweet and personable people
Great service and super friendly staff! My oil change took slightly longer than expected so they offered me a discount. I will definitely come back again!
They always take care of me. Jesse seems like a good guy
Forever my go to spot for an oil change!! I had no idea what I was doing trying to adult on my own however, Jefferey was amazing! He made the wait seem like a second and kept me entertained and informed on what the mechanics were doing!! 10/10!
The service here is above expectations. I brought my car in for an oil change and mentioned I was headed out for a long road trip. Jeff ran a courtesy inspection and pointed out a few things I should consider before the trip- and what could wait. Not pushy at all. They were able to do the work right then, the price was fair, and the car is road trip ready.
Deron gave us excellent service. Got us back on the road for a 3 hr drive. Very honest with us and gave us some good laughs as well!
My husband and I came into town to visit family. While here we decided to take our vehicle in for its oil change, having frequented this business before moving out of state. Our vehicle requires full synthetic oil, which averages around $60 an oil change. This was the price we paid the last time we had it done at car-x. The man checking our vehicle in did not mention an increase in price. There was no pricing on the wall to reference. As a matter of fact, the man behind the counter spent so much time complaining about not getting a lunch my husband asked if we should even stay or just get the oil change when we go back home. Still, we left it there for an oil change and tire rotation, which was free with the oil change.When my husband returned to pick the car up and pay the bill he was absolutely floored to hear they wanted $95.00 for an oil change!! No charge for tire rotation. $95.00 just to get the oil changed. I almost threw up. When he questioned the manager he was told that it was corporate policy and there was nothing he could do, but offered us $15 off the next visit! $15 off is still $20 more than we pay at the dealership! I would highly suggest staying away from this business. I know I will never go there again.
I have come to Car X 4 times to get my oil changed and each time they have been professional and caring. They checked my car for any issues without me asking and informed me of anything I should keep an eye on. I will continue to come to Car X and I encourage other people to come as well.
Car-X did a great job fixing my car. They were very busy but they took the time to address the issues and fix it right. I would recommend their services.
By far my favorite place to take my car. You can tell that they care about your safety as well as your vehicle. The staff is also super friendly :)
Great service! I just got my car inspected by Car-X. All the staffs were very cooperative. Jessie not only took care of my car but also provided suggestions and recommendations. Although it was a busy day, still they were not in a hurry to grab the next customer. Overall, I will be happy to take my car again here (hope I dont have to! 😄 ).
Service was really great and efficient. They communicated the car issues clearly to me and were very nice. Would recommend to anyone in Charleston.
Great place love the staff Jeff’s a stand up guy, very helpful. Really honest and upfront on what was going on with my car gave great direction in terms of an action plan. Felt like they really cared. Keep up the great work guys!
Was able to get a bad tire changed on a busy Friday afternoon within an hour! I will definitely be returning for other services and referring friends and family. They are nice and Efficient!
Staff was very nice and helpful. They also were very quick accommodating to my schedule.
Great people over there and had a good experience. Definitely gonna be a regular customer !
Jeff and Jesse are awesome! They promised my car by 5 and it was done before. Super friendly guys that I would recommend! Great customer service and price on a job well done!
Jeff and Jesse really hooked me up! Very personable and very kind! Love them both I hope they work there forever because they will keep my business!
This CarX location is always great - very honest and fair with pricing, quick and good work and the customer service is excellent. They’ve taken care of oil changes, tire rotation, and replaced a few parts for me all jobs well done
I came in for an oil change and was in and out quickly! Byron’s customer service was outstanding and he’ll make sure you’re taken care of!
I bought a beater with a heater at a jalopy shop for my son for his 16th birthday, and it was in dire need of tires. Ten minutes after he passed his drivers test, we rolled into Car-X and they were surprisingly able to get two new shoes on that ol girl that same day. 😆 (It was a busyyy Saturday.) Anyway, we came back six days later to get an oil change and the other two tires put on. In all interactions, Byron, Jesse, and Jeff were super friendly, helpful, and thorough in answering all of my questions (not to mention dealing with this nervous mama who hadnt quite grasped the idea of her kiddo driving all by his selfie.😳) Thanks, guys. Im sure well be back....Hopefully just not for at least a day or two! 😉☆☆☆☆☆
I had a great experience with getting my tires rotated and oil changed. Customer service is efficient and friendly! I would recommend this business to anyone who has car needs.
I recently got a used car from a family member and brought it here to get an oil change. While there, they also gave my car a full inspection, and were able to tell me of all the problem areas that the vehicle had. The two employees that worked with me, Jeff and Fred, were so thorough and went completely above and beyond. They even offered for me to come outside into their shop so that they could give me a complete walkthrough, pointing out each issue and explaining to me what was needed. It was immensely appreciated and I am very confident in the work that they do! I plan on returning for any car needs in the future and would recommend CarX (especially Jeff and Fred!) to anyone that wants quality service.
Great place will return again just hope the air works next time
Great experience. Jeff is who took care of my car, and even let me know about a couple other things that were wrong with the car. Would absolutely go back again.
These guys are so nice and helpful! Best place ever to take your vehicle. I always recommend them!
This is the worst customer experience I seen . Too bad at service and dealing with customers .
They are always so friendly and makes you feel at home! They want you safe but will not push anything on you! Thank you for being there!
I’ve always had a great experience at Car X. They are very personable and trustworthy. I appreciate their professionalism. They always do a great job.
I have used Car X in Charleston three times now and they have always been professional, honest and flexible. I will definitely be coming back for any other repairs or car needs.
I broke down in Charleston, and got back on the road the next day. Very good service. Highly recommend.
Stripped my co workers oil drain bolt, was leaking when he left & now needs a new oil pan. Left 3 messages and heard nothing. Bad business.
They do a vey good job
Everyone here is super friendly! My oil change took no time at all! I will be coming back for my next oil change! :)
They never changed my SUV Oil ... I was guessing that the computer or the sensors where wrong about the Oil reading, but they never did their job.
This company has really stepped up their game. Used to be rude and unprofessional in every manner. Todays visit, friendly, and very educated. Would highly recommend this company now.
Always trust CarX to get the job done, been getting my oil changed here since I’ve owned my car & have never had an issue. Great people and a good atmosphere
This place is super friendly and nice! I always come here when I cant do my own oil changes!
CarX was quick with getting me in, and very professional throughout the entire process. Great experience. Will definitely be back in the future!
I had a very bad experience with Car X.As I gave my car for repair they made me wait for a long time in a very cold weather outside evening.They didn’t even open the door and their ambience is very bad.very bad experience with car X.very bad one.Don’t choose car X for any car service.I am sure you will face bad experience.Also they answered me in a rude way.
Came to this location twice. My first time I got my oil changed and a new battery. The next time I came they checked out my tires for free since my light was on. Good honest people. Would for sure go back for my next service.
I visited Car X and had my oil changed. They were very timely and professional. They also looked into other problems with my car to make sure everything was operating smoothly. Will definitely be back in.
Great staff. Very friendly, knowledgeable, and helpful. Will definitely come here again.
Changed tires for my daughter, put on the wrong size, put the correct size on then charged for the labor for their own mistake and ended up keeping her vehicle for the majority of the day. Would recommend their service to others, also offered other services at an inflated price.
I was helped by Jessie Keeton he was very polite and knowledgeable. I wasn’t sure what was wrong with my car but he was able to figure it out and get it fixed in no time. Since having my car worked on there I haven’t had any more issues. This will be the only place I take any vehicle.
These workers are able to fix anything. I first when to them a few years ago to siphon out my gas tank. 2 years later, they were able to do a quick oil change for my car in September, get my tires filled in October, and just now fixed my gear struts in less than 2 days! I definitely will be coming back here!
They are always polite and efficient. I always get my oil changed by them.
My first time here and nick was very helpful! He replaced bolts I had no idea that were missing. Would definitely recommend him. I’ll definitely be back for sure
I was in and out... Great work!
I was serviced by Nick and he was super helpful and courteous! I was getting an oil change and he walked me through the different types and explained what my car needed. I also like the convenience that you can pull up for an oil change at any time; they took me right away. Andrew at the front desk provided great service as well. I would highly recommend!
Hey I came to them with zero notice and had my oil changed within the half hour. The staff was nice and friendly. 5 stars. For the price 30 bucks. Two thumbs up dudes.
I was heading out of town. My tire was extremely low and I thought it was flat. Jessie Keeton came out and put air in it for me and made sure I was safe for my trip.
Great customer care
Good communication, They offer good deals, in some sort of area they are over priced. If we have some parts change we can buy over self or they can provide, they offer both options.
Nick was quick and did a great job changing my oil! I had just got my truck detailed and there was absolutely no mess from the service. Very pleased and will be back!
Nick did a great job, I went in there just thinking of getting my tires tightened and he went above and beyond and fixed the rattling sound on my truck, Put air in my tires, and got one of the lights on my dashboard to turn off at no extra cost. Quality service. Definitely recommend
I had ran around all morning trying to get an oil change. They got me in and out in a timely manner. Their customer service is exceptional and the maintenance crew is not only efficient they also took the time to discuss my car with me. I will no longer take my car any other place for my maintenance needs!!
My family has been coming to this place for decades and once I got a car of my own I have continued to do so. The people here are honest, nice, and extremely helpful. They really know their stuff about cars and treat you with a lot of respect, whether you’re just in for an oil change or more extensive work. I recommend them without hesitation and will always bring my cars here if I can.
Jesse Keeton is a very good man he has jummped my vehicle and gave me great advice
I am an EIU student and my parents live 2.5 hours away. I went to Car-X because there was something hanging off of my car in the front. My dad suggested to go here to see what they would say & they took it off for me no problem. I will definitely be going to Car-X again!
Only one or two experiences here. Very friendly but pricey. Price around if getting new tires, or even an oil change.
Jessie Keeton was awesome. He was very professional and was quick to help.
The crew at Charleston Car-X are top notch. They are a trusted partner in the care of our family cars. Even though our boys are grown and live elsewhere they try to get any car issues addressed with Tyler and the staff at Car-X when ever possible. I have found the staff to be honest and straight forward and do everything they can to resolve your issues in a fair way and in a timely manner.
We have had great services here. We have had a bad year with cars and got yo know these guys too well. But we have been very satisfied with thier work. They are honest and upfront, even telling me it was best to got to the dealer because they were just going to get the parts there and have to charge me more. We have even had them do extra things just to be nice and not charge us ( like changing out belts)!
Such amazing service and great work done always
These guys are fantastic. They really took care of my car. They are polite, considerate, and very helpful. You will never regret their service. ❤
My youngest daughter goes to Eastern Illinois University and recently had an auto repair issue. Inyart took care of this problem quickly and with minimal expense. Then my oldest daughter was on her way to pick the younger one up at the end of the semester and her pick up broke down.Inyart stepped up again rescuing her from the side of road and repairing her vehicle. Both jobs where done quickly and under the quoted amount. This place is great, great services and great prices. My best friend runs a shop near Chicago and he could not beat the prices or time to repair.
I love this place! They do great work at a good price. Only place I take my vehicle! Tyler and his crew are always courteous and professional!
For many years they have had great employees that go above and beyond for their clients. It says a lot about a company to have so many great employees for so long. They are trust worthy and reputable. I wouldn’t go anywhere else. Tyler is wonderful to work with.
Tyler and the guys are the ONLY ones that work on my vehicles. Never had a problem with getting them in to get worked on, prices are very fair and competitive, and the work is done right the 1st time. We have all of our oil changes done there, bought tires, etc. The few times that weve had more serious and timely repairs (transmission rebuild), Tyler advised me who to take it to as well. Highly recommend.
Nick was great and very helpful with my oil change! Highly recommend this place! The employees make you feel welcome for sure!
Has been a very reliable service provider. They are always to the point and give you suggestions exactly what you need. No unnecessary repairs.
First time to Car-X. Good experience. Fast and friendly.
I trust taking my vehicle here to be worked on. They do great work at a great price. The customer service is also second to none. I highly recommend them to everyone. I will continue to bring them my business.
They were very friendly and the shop is very clean. They changed my oil quickly and had a high level of customer service. I will definitely bring my car back here!
I received an oil change and replaced my battery. They gave me a fair price (I checked with several other locations) and took me to work while they serviced it. Very pleased and highly recommend their services.
Tyler and his team is awesome ! I brought in my White Sienna for some hot air / over heating issue - These guys do an amazing job - very respectful, courteous and go out of their way to help in every manner! Definitely recommend them to others !
They have always gotten us in and our car issues handled in a timely cost effective manner! Great service and friendly staff!
The best! Excellent service, polite and friendly staff, fair prices. Honest and helpful.
Good prices and great service.
The Charleston team have taken care of my vehicles for years. They are professional, courteous, and have always been able to diagnose and fix any problems we’ve had. I’ve even stopped in with a few emergencies and they worked me in and I was back on the road within the hour. Great place.....Great people!
Since moving to Charleston back in September of 2000, we have always taken our vehicles to Midas/Inyart and now Car X. We absolutely love the staff there, the service is always done in a timely fashion and the prices are fair. Thank you to everyone at Car X! You guys rock and we appreciate you!
Professional and friendly service. As a female, have never felt intimidated to ask questions or make requests regarding my car.Staff are courteous and remember me as a customer. I do not dread a trip to this auto repair shop.
These guys are the best. I wont go anywhere else but here even the dealership! Tyler the manager is very knowledgeable and honest about what you need and when you need it buy. Also buying tires here is very easy and you get a good price too!
NICKS THA MAN! Went in to get my oil changed for a long weekend trip to Michigan, (first trip with our 1 month d son). Turns out I was low on EVERYTHING. Had leaks..He Replaced plugs that were worn. Top off all fluids..aired up my spare tire.. Even took me under to show me what I potentially need to keep an eye on in the future. Unbelievable. Lifelong customer right here. Give that man a raise.
Big Thanks to Nick! I brought my car in the other day to have a Tire Rotation & Balance which fixed the excessive vibration in my steering wheel. Saved me $ compared to what the dealership would have charged me too. Fantastic work!
Tyler and the guys do a great job. Always quick to get you through the oil change line and take care of any other trouble with great service and great prices. Dont hesitate to give them a call or stop in.
Very trustworthy place and these guys do an amazing job at everything they do. They also do a great job at getting you out at a timely manner with quality work.
Amazing customer service, everyone is so nice! Good quality work is performed every time! I don’t take my car anywhere else!
For the last 26-27 years, I’ve had all my car repairs done and tires purchased at John Inyart’s Tire and Auto, now Car X, in Charleston. That would cover some 600,000 miles of driving by my wife and me, in at least a dozen cars. Tyler, the manager, is always very welcoming and highly efficient at securing parts and scheduling repairs on the many vehicles that pass through the agency. Bob, Fred, Mike, Jesse, and Rod, the long-time technicians, are truly superb at their work.
I love taking my car to Car-X!! Tyler and his crew are always there when I need them and always do a quick and efficient job. I would highly recommend!!
Can’t say enough great things about this place. Tyler and his crew are extremely knowledgeable, professional, efficient, honest, proficient, and friendly. They let you know what’s going on with your vehicle and give you a correct estimate of cost of repairs, BEFORE doing the work. I took my car there after having a flat tire and actually learned something about tires, that I didn’t know. A month later, my car broke down, and I literally “coasted” in. They helped me immediately, despite me not having an appointment. They do their best to get you in, repaired, and back out on the road.Thanks, Tyler & Crew !
Best service Ive ever had in an auto shop. Came in for a brake check and the walked me through everything and helped me correct an issue with one of my tires
Seriously disappointed in this company. After watching numerous advertisements in regards to specials this company supposedly runs I directed my college age daughter here for brake repairs. For replacing the rear calipers, 1 rotor & rear pads they wanted $700+ after letting her use 2 coupons they managed to reduce the cost to $680. Local shop will do the work plus replace the other rotor for $350. Ridiculous! Highly do NOT recommend this company!!!!!!!!!!!!!
Couldnt be more impressed with the quality of work on our vehicles by the staff at Car-X! The customer service is even better. My car was serviced promptly and even delivered to my home afterwards. I would highly recommend the friendly, efficient folks at Car-X!
Theyre always friendly and get everything done at a great price and a great speed
Nick and Jessie has very good customer service when I walked in. Nick helped answer questions about my car and also asked his co-workers for a second opinion so I wouldn’t have other doubts. Very satisfied with this place and this is my second time here.
Was able to find the tires I needed, schedule, and get the work done.
Exceptional service and friendly staff; they offered me a service free of charge as well as advice on future maintenance. I will definitely be returning for my maintenance needs!