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Roscoe Village Bikes
2016 W Roscoe St, Chicago, IL 60618, United States
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Roscoe Village Bikes
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Ry
Review №1

I have been to Roscoe for minor repairs, seasonal tuneups/routine maintenance and major “restoration” work alike and have left beyond satisfied each time. More than fair pricing, honest and friendly staff, quality work and supporting local make it a no brained. Added plus of the air hose out front being super convenient living in the neighborhood too, my only spot for all things bike.

Al
Review №2

They are the most genuine and Humble shop in the area! I couldnt tip with a card so just ask to increase service cost and bring cash next time ;) Parts are hard to come by so dont discount your spare parts, wheels, hubs especially! I still cant believe the prices and I build and tear my bike down myself: trust me. No matter who is working the best attention will be spent on your dream bike. Will bring everybody to this shop in the future!

To
Review №3

Staff provided me a great tune-up for a worthwhile price. I asked for their added assistance in perhaps removing adhesive materials remaining on my bike rack after my having taken off the duct tape Id used to keep bungee cords fixed in place when carrying boxes, etc. They did this quite well and without added charges. So appreciative! Their providing an air hose located outside of their storefront also shows true care for all cyclists. HIGHEST MARKS! Check them out!

La
Review №4

Great service! Extremely helpful, informative, and patient with me as indecisively debated helmets; I highly recommend this shop!

Ha
Review №5

Awesome guys, and great service. They helped me restore a Bob Jackson from the 70s that was passed down from my pops, and they did a fantastic job on a custom build on a Salsa touring bike. Not the biggest inventory, but they will get you what you want, and youll leave happy. Im happy to support this independent Local Bike Shop!

fr
Review №6

Wrote a bad review about roscoe bike shop the other week. Did some investigating and found that the distributor of the part i was waiting for was on back order. So i then realized it was not the bike shops fault but that covid has slowed the distribution of parts. MY APOLOGIES TO ROSCOE BIKE SHOP. they explained and more than made up for the inconvenience. Definitely going back ..

Cr
Review №7

I just picked up my bike from getting a tune up from here and I was impressed with the customer service and quality of their service. Everyone I met was happy to help me with my questions.

Ky
Review №8

Overall: Great service at a great price, RVB will be my go-to from now on!The good: Dropped off the bike for an fix and they called back within a few hours, even though the quote was 24 hours. Very reasonably priced compared to other shops, and the service was friendly and helpful.The not-so-good: They are quite popular and, especially with COVID, the lines can get quite long.

Fa
Review №9

Its rare that you find someone whos both congenial and competent - and Maggie is both of those and eager to help even in the conditions that Covid has forced to work under.Roscoe village bikes also has very fair pricing, thank you very much for the help.

Li
Review №10

Staff goes out of their way to help you! Very nice people!

Ch
Review №11

The staff is incredibly friendly and fixed my bike so quick!! They also charged such a fair price i was so shocked. Really honest people and they did a great job can’t recommend them enough.

Ma
Review №12

The guy working helped me find exactly what I needed and was very informative.

La
Review №13

Googled the shop just for the hours as Ive been here on multiple occasions over several years and was pretty confused to see they dont have a perfect 5 star rating anymore. Uhh, so Im just here to help with the average. Math!

Ad
Review №14

I had tried two different shops before finding Roscoes. I didnt have an appointment or had called, but they were still able to help me! They were honest about the work my bike needed and how long it would take before a full tune-up could happen. But where also able to do some quick work for me to be able to keep riding my bike in the mean time!

ma
Review №15

Anyone who rides daily knows that your typical bike shop is usually filled with grouchy techs who want to make you feel small. Thats NOT the case here. The staff seem like they genuinely WANT to help, and its so refreshing. Prices are good too, especially when you factor in the neighborhood theyre in. Kozy might get it back a day sooner, but they wont remember you next time, or even care you were there the 1st.

Er
Review №16

I walked an hour with my bike to get a flat fixed ASAP so I could do my job. I was told it wouldnt be ready for TWO HOURS and that I had to find something to do for all that time not being allowed in the shop and with the street they are on being FULL of affluent couples with fancy strollers all walking around without masks on on the second highest day of Covid positivity in Chicago!!! I asked for the tube and walked my bike all the way back home to do it myself so I could get to work. A flat should take no more than a few minutes for a professional mechanic to fix. I have never had a shop not immediately fix a flat.In response to the response from the shop: I am a daily, year-round bike rider. I have been in multiple bike shops since Covid began. Yours is the only one that didnt allow customers inside and wouldnt immediately fix a flat. A person who works on their bike needs their bike fixed immediately and every bike shop I have ever dealt with has, including Tailwind Cycles just earlier this week, which I highly recommend. Why not just fix the flat? It takes two minutes max. Recreational bike riders have been burdening bike shops and to be honest, they shouldnt get priority. A year round bike rider who runs a business on her bike every day regardless of the weather feeds yall in the winter and you should value that. I just moved here, so yall dont know that about me yet, but I will be taking my bike elsewhere for my frequent biking needs.

Kr
Review №17

I originally brought my bike to another shop for a tune up and to get my brakes fixed because they were squealing loudly. After 3 trips to that shop, they still couldnt figure out what was wrong with it. I decided to go to Roscoe Village Bikes after a few friends recommended it. The service was quick (took 3 days to get my bike back and this was considered to be long for them because they were backed up) and the staff was very friendly. Ive been to several bike shops in the city and theres this general douchey/stuck up vibe, which is not the case at Roscoe Village Bikes. Thanks for fixing my brakes and at a fair price too!

Ra
Review №18

The whole crew at Rosecoe village bikes have been great to work with. They are not pushy and their prices are very reasonable. They know their stuff and willing to listen to customers requests. Even though they do not carry electric bikes, I have had my Bosch powered bikes serviced here. The tune-ups basically. One time, one the Nuvinci hubs started acting up and Ryan took his time to remedy this and restore the functionality. They go above and beyond and as I said, they are not greedy or pushy. For their excellent work ethic and customer service, they get 5 stars.

Ja
Review №19

I brought MULTIPLE bikes into the shop within this past year. The shop was honest of what needed to be done and they explained everything in detail of what they were going to do. Very polite, knowledgeable, and very fair priced! Didn’t feel pressured or lied to anytime. Never had to take a bike back for the same problem. They have an eye to detail as one time they even noticed something “dangerously” off with one of the bikes and fixed the problem. Ayyyee..I appreciate that.

Si
Review №20

New in the neighborhood, we picked up a Joe Blow Sport the other day, Ill be coming here for my tuneups and other maintenance needs. Super friendly, quick, and have a good COVID system in place. Look forward to frequenting the neighborhood shop! Thanks

Da
Review №21

These guys are getting slammed right now and theyre still all smiles getting folks squared away as quickly as they can. When Ive gone during less busy times, they have always taken care to make sure I bike away happy

Ja
Review №22

I don’t have much cause to use local bike shops because I tend to carry out mechanical work myself but a tubeless tire install defeated me and these guys got it on (albeit a struggle still I think) the very day I dropped it off.I’ll be sure to pass whatever business I can their way in future and you may just see me out and about in some of their kit I spotted hanging in the window this summer because you can never have too many sets of gear.Top job thanks guys

Ke
Review №23

Really liked the service, Alex is the best, the only thing I didnt like was I had to be service from outside, I couldnt go inside. I would have liked to look around. Ill be back.

Re
Review №24

Great attitude and super helpful folks! Had to come in unexpectedly and they checked my bike on the spot when my gears were sticking and fixed right away! They were also immensely helpful and not at all pushy when I was looking for my first road/gravel bike. They answered all my dumb questions and you can tell they want you to learn and understand your gear. Will be making this my go-to spot for sure.

St
Review №25

Great service, super friendly cant be beat

Je
Review №26

I go out of my way to get my bike fixed here. The people are friendly, the service is good, and the prices are fair.

Mi
Review №27

Been coming here on and off for a few years now. Still the go to shop. Ive never had a bad experience besides the occasional wait to repair the bikes (busy shop speaks for the popularity).Awesome staff, zero judgement, reasonable pricing! Keep it up!

Le
Review №28

Stopped in today to have my gears adjusted. Within one minute, bike was up on a rack and two minutes later, issue resolved. Amazing service. Highly recommend this location.

Ro
Review №29

Took bike there yesterday for repair, and it was done within an hour, at a price way less than I expected... great store... will certainly come back again!

Do
Review №30

The shop was beautiful. Every thing was organized and laid out very nicely. The employees were very nice. They let me test ride two different bikes so I would know which one that I liked best. They also gave me valuable knowledge about biking. Will definitely return.

An
Review №31

Excellent services, fast and reasonable prices.

Bi
Review №32

The folks here really like the customers and one feels it upon entering the store. Very helpful, reasonable prices, great repair shop. I am newly introduced to biking and have noticed how carefully everything is explained to someone who is not all that familiar with bike mechanics and accessories. Really good service and friendly vibe.

Ni
Review №33

RVBs helped me find the perfect tires for Chicago winter commuting. First they showed me a few options and then brought out a heavier tread after hearing out my concerns. Had the bike ready in about 20 minutes and I was off and riding. These guys are great.

Ev
Review №34

These guys are amazing. Everyone is always extremely friendly, knowledgeable, and helpful. They have a good selection of bikes and gear, and their service is awesome. I will always come back!

Be
Review №35

Ive been here 3 times and Ive always received amazing customer service. On top of that, I also gauge other customers moods and everyone seems very happy and satisfied when there. Paul worked with me to find me the best road bike, and really eased my mind since I was a bit nervous purchasing my first road bike. He let me test out a few bikes which really made my decision easy. Everyone on staff seemed very happy and very eager to help. Ive recommended a lot of people to come here and I will recommend it to anyone checking this review out!

Da
Review №36

We had a great experience. The sales people were very helpful in getting a good fit for my child. They did not have the color we wanted but were able to get it quickly.

Co
Review №37

Great, friendly staff. Had a flat on the way to a conference and the guy fixed it in five minutes so I wasnt late. Guys a master.

Ja
Review №38

This is my favorite bike shop, ever. Ive been coming here for years and have never been disappointed. Everyone is super nice, helpful, and knowledgeable. Youll get rolling along on an awesome steed in no time. They have everything for kids to commuters on a budget to pros that want that edge and everything in between.The mechanics are top-notch, too. Theyve been able to fix anything Ive broken, coach me along while Im learning how to wrench, get oddball parts, and build bikes and wheels.As an extra bonus its a family owned community-oriented shop. Its good to know the money spent there goes to strengthen the local economy.

Ju
Review №39

This place is great! Theyre one of the few shops that I would trust to give me advice without having done any research before hand. They dont try to nickel and dime you or try to sell you on the most expensive thing. I have two very old bikes but theyre not judgy at all and will help you with any kind of bike you have.

Al
Review №40

A landmark in Roscoe Village. RV Bikes has a friendly, knowledgeable staff who are always ready to help. A trip there is genuinely a pleasure, even when youve just picked up a flat.

Ji
Review №41

Great bike shop. Just got mine back after getting some repairs and a tune up. It looks and runs great. The folks there are fantastic. Make this your local bike shop!

Ni
Review №42

Fantastic service and very quality work. They always finish tune-ups on or before time. Very knowledgeable and speedy. You get a very homey vibe and will opt to not do something if it doesnt need to be done.I told them to change out my chain and they asked what was wrong with it. I just said that it was old. But since there was no rust, they said it was better to keep the original chain on until it breaks.

Ge
Review №43

Trust me - the owner of this great little shop knows what he is doing and what he is talking about. Would go back in a heartbeat. I wont go anywhere else to get my bike fixed ever again.

Ma
Review №44

Had issues removing the tire from the frame to replace a flat, so we took it into this local shop. 10 min go by and theyre still working on the bike. I hear a loud bang, they said the tube burst when they were inflating it. Waited another 5 min, walked into the back to check on the bike, theyre replacing the rim tape at an additional charge without asking. They said it was crappy tape and itll only be an additional $3.50. They then say the tire blew out and that it needs to be replaced. I asked how and why. They said the tire is old. The tire is less than a year old... After asking a few people, I believe they blew out the tire, then charged us for their mistake blaming it on the tire. Why would they replace the tube the first time without checking the tire? No apologies from them, no communication while working on it, no more business from me ever again

Al
Review №45

Just brought my bike in for a deluxe service. The guys here are great. They gave me great advice on fixing my bike up, which I rode all winter and was in bad shape. I got the bike back a day later and its like a new bike. They even replaced my derailleur for free. Highly recommend.

Er
Review №46

Extremely friendly and knowledgeable. No job too big or too small. Really fair prices for labor and they are quick and precise.

Co
Review №47

Roscoe Village Bikes, you are awesome. Friendly, professional, efficient. I live south of Division, but I am happy to go the extra few miles to go to Roscoes for a tuneup.

Ju
Review №48

Most knowledgable and friendly staff ever!

Pa
Review №49

This is a very personable Bike Shop. They are always helpful getting me the correct stuff for my bike. I highly recommend! We need more small businesses like this around!

Er
Review №50

We recently moved away from Roscoe Village, and one of the things I miss most is Roscoe Village Bikes. They are the embodiment of a great local business. Invested in the community, great personalized service, and just really nice people (and dog!).

Br
Review №51

Great little shop. Everyone is very helpful and knowledgeable. They let you test ride before you buy. Good selection of quality bikes.

Lu
Review №52

Im never going back to Kozys again!!!! This place is awesome!!!! Totally took care of me and service was same day. All of my purchases are going to be made here even if its special order. You guys are great

Da
Review №53

The guys here always deliver excellent customer service.

Fr
Review №54

Great shop : excellent customer service, nice and professional staff !

Ja
Review №55

Came in with a flat, I was away from my neighborhood, they said it would take (a reasonable) 20 minutes. Ten minutes and $17 later I was back on the road.

An
Review №56

I highly recommend this store to anyone looking to purchase bike parts. You will surely be a fan of this place.

Ma
Review №57

I recently had a bent chain ring on an older tandem bike which I needed to get replaced. I stopped by a nationwide chain bike shop (name not to be mentioned) because I assumed they would just have one in stock, and was told they couldnt order a replacement part because it just isnt out there. So I headed into RVB on my way back home and within one minute the service/parts guy had located one and placed an order for it. It was exactly what I needed and came in quickly. Long story short my tandem is up and running smoothly! Thank you Roscoe Village Bikes for being in my neighborhood. Long live the Local Bike Shop! I will never doubt you again!

to
Review №58

They make every visit special. Customer service and fair prices are the order of the day. We treasure having them ion the neighborhood.

Da
Review №59

Super friendly staff and great location. They will work with you to establish a budget and style of riding before giving you bike options.

Ka
Review №60

Bought our bikes here this year. great bikes, great service, friendly people. Helpful for bike maintenance also.

Ol
Review №61

Love these guys, best service and really reasonably priced!!

Mi
Review №62

I got my bioke here and it is perfect. i go there all the time. it is awesome.

El
Review №63

Great shop. Helpful service plus they have a nice free maintenance plan for new bikes.

El
Review №64

Fantastic people. Very professional, kind and honest.

Sp
Review №65

Great services. Free Greasing, free maintanice. Great bike shop.

ma
Review №66

Good service. they have good bikes too.

Za
Review №67

Great place with knowledgeable and friendly staff. Highly recommend it.

Ed
Review №68

Knowledgeable, friendly, and extremely helpful. Great and fast service!

Mi
Review №69

I liked getting free airi like all the bikestheir sign is very gool

Ma
Review №70

We only go here....great service and quality work.

Gr
Review №71

Willing to remove a broken boot from my handlebars when kozys bike shop wouldnt even consider it. They are nice and professional and kept me updated.

ri
Review №72

Amazing attention! 🔝

Mi
Review №73

I got a flat on the way home, they fixed it in less than ten minutes and adjusted my brakes for no extra charge

Al
Review №74

Best shop... evar.

Ro
Review №75

Really glad I came to this bike store, friendly people!

El
Review №76

Best bike shop !! :)

Da
Review №77

Top notch service here

Li
Review №78

Very good but a little expensive

Ta
Review №79

Great

Information
37 Photos
79 Comments
4.8 Rating
  • Address:2016 W Roscoe St, Chicago, IL 60618, United States
  • Site:http://roscoevillagebikes.com/
  • Phone:+1 773-477-7550
Categories
  • Bicycle repair shop
  • Bicycle Shop
Working hours
  • Monday:11AM–5PM
  • Tuesday:Closed
  • Wednesday:11AM–5PM
  • Thursday:11AM–5PM
  • Friday:Closed
  • Saturday:11AM–5PM
  • Sunday:11AM–5PM
Service options
  • Curbside pickup:Yes
Planning
  • Quick visit:Yes
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