Online appointment made my visit a breeze. No paperwork to fill out when I arrived! Doc was knowledgeable and warned me about the dangers of wearing my contacts too long. Being that Ive been wearing contacts for 27 years and NO ONE have ever told me what he did about contact care thats awesome. I cant say enough about Candy either. She was super nice and extremely pleasant to interact with. She made the entire experience fun!
If I could give this place 10 stars I totally would! They absolutely lived up to their reputation and I couldn’t be happier with my experience. Candy and Billie made me feel like family from the moment I walked in the door. Dr. Smith was very thorough and helped me better understand what was happening with my vision. I have a very small face and finding glasses is often a nightmare. Candy assured me I’d leave happy and confident in my new frames and she did not disappoint. While I filled a basket with what I liked, she was pulling frames she thought would work best for me. I’m terrible at this and these were my first pair of glasses so I was clueless. I pulled like 20 pair, Candy pulled about 3 and nailed it! She genuinely cared about matching me with frames I would love. She was honest when something didn’t work for my face and basically held my hand through the entire process. I was not rushed or bamboozled into buying unnecessary extras. She helped me make the right decision about what I needed. Billie was extremely knowledgeable in my insurance coverage and made me feel confident when selecting frames. I am elated with the service I received and will not go anywhere else. Candy and Billie if you get the chance to read this THANK YOU FOR YOU! SVS is lucky to have you!
I normally dont post reviews on anything but my experience at SVS was so good that I had to make a review. Candy was absolutely incredible in helping me select the right glasses that fit my look and my face. The doctor was thorough and very friendly. I have never really felt like I had a go-to vision doctor until now. I will never go anywhere else again. Everyone at SVS was honest and upfront. I literally have zero negative words about the company or their staff. Thanks SVS!
Awesome Saturday morning visit at SVS in Clarksville. Candy & Billie are very professional and friendly. Grateful to have a competent place to get check-ups and new glasses.
The only place I will be going to from here on out. Was met at the door by such a friendly staff! Doctor was absolutely amazing and thorough. First doctor to address my problems and get down to the cause. Candy is by far the best personality I’ve ever met in a doctors office. She will find you the perfect pair of frames and make you feel good in them! 🖤🖤 10 ⭐️!
If you need eye glasses, go to SVS. The Doctor is excellent in knowledge, professionalism and demeanor. The women who work the front are so helpful and cordial. You can tell they love their job and make customers feel appreciated. My family and I have been going there for years. Candy helped us today and she is so sweet and knows how to pick just the right frames. I confidently say SVS is the BEST place to go for eyewear.
I give them 5 stars. They are awesome in all aspects! In and out in 40 minutes. Such a easy and enjoyable process. The ladies were so fast and friendly I will recommend them to anyone I meet. Thank u again
After researching numerous optometrists online, I decided to try SVS Vision. I was so happy that I did.. Everyone was friendly and professional. Candy( I hope thats the correct spelling) was Awesome! She was so warm and easy to talk to. Additionally, I was concerned w not having vision insurance. She was able to give me some discounts; allowing me to get the glasses I needed and wanted without sacrificing anything. I would highly recommend SVS to everyone!
I live in Louisville and decided to go to SVS because they had good reviews and hours. I was really glad to find an eye doctor with Saturday hours.Everyone from the office staff to Dr. Smith was really nice. Dr. Smith seemed to anticipate all of my questions before I knew what my questions were... It was convenient and not too far from my home even though I had to cross the bridge. I highly recommend this place.
I too initially came here due to insurance only accepting this optical center for exam coverage but I left more pleased than I thought possible. Billie, Candy, and Alex are AMAZING. Billie made my appointment for the day after I called! Candy helped me choose my glasses and was soooo patient with me! Alex taught my contact class and couldn’t have been more patient and supportive of something so new and hard to do. I cannot express how much I love these ladies!!!! They have the best attitudes and work so well together! They treat you like family. I will be recommending them to anyone and everyone. Best experience ever.
Excellent customer service from Candy. She stayed late to make sure we were fully taken care of and had all our questions answered. Will DEFINITELY come back again. Hands down best glasses purchase experience in 20 years of wearing glasses.
Extremely friendly staff. They have that old southern charm that is not present anywhere anymore. Everyone I dealt with was helpful and friendly. The optometrist was very nice and didnt rush through my exam or my daughters. Great place. I will continue to come and recommend to anyone who will listen.
Real friendly people. Been going there for 20 yrs for my work. They have a decent collection of frames to choose from.The eye doctors that Ive seen have always been super nice and very knowledgeable.
The staff is fantastic! I moved from out of state recently and had to start all over finding new everything! So glad I found this extraordinary team! Great service, selection and prices!Sheri Mc
Candy, Billie, Dr. Smith who work at SVS Vision Clarksville IN are the best! They are all highly knowledgeable, very friendly and professional, great customer service. The place is welcoming, clean and spacious. I highly recommend this location. Great selection of frames too. Definitely keeping this location as the place to go for eye care and vision needs!
I got contacts for my very first time and Candy was an amazing teacher and very sweet and patient with me. She made me laugh and talked me through something that could of been very aggravating with each fail and your eyes burning from every attempt of trying to put this contact in. I felt very calm and relaxed and had fun because of Candy. I highly recommend this location, mostly because of how fantastic Candy is but also the other employees here were great and friendly as well. Great energy in this building from a fantastic work crew. I’ve been with this exact SVS for 2 years now.
Couldnt have had a better experience. The person who helped me (wish I got her name)put my glasses together was amazing. Thank You!Love-the guy who put a screwdriver in this thumb from trying to fix them himself 😂
Candy and Billie are absolutely wonderful and beautiful ladies! Dr. Smith eye exam was so easy and quick! This office will treat you just like family! I already love them all!!!!!!
Nice and friendly staff, they take your blood pressure. The eye doctor does a thorough vision examine. I also liked the thorough explanation of what our insurance paid for and the discounts we got with it. You choose which frames you like and one of the ladies helps you decide which frames look best on you.Overall highly recommend SVS Vision in Clarksville, Indiana!!!
The people are super friendly and the service is amazing. The doctor is easy to get an appointment with and they run on time. Their hours make it easy to work around a busy schedule.
They are very helpful and dignified, when it comes to their work and social standings with new and coming people. A polite establishment with a well working Doctor system.
Great experience! Dr. Smith, Candy and Billie were all very helpful and extremely nice. Really enjoyed working with Candy on picking out my glasses.
Extremely happy with my 1st visit. I got my eyes checked and ordered 2 pairs of new glasses. A hudge selection of frames and options. I felt very comfortable here.
I hate going to any kind of doctors or doctor office. But, my visit SVS was awesome! The staff is amazing and very helpful. If, you need glasses and go somewhere else youre cheating yourself out of an amazing experience.
Called and got a next day appointment, on a Saturday. Staff and doctor was very friendly and helpful. I cant afford much more than my insurance will cover and they worked with me to get the best deal within my price range with no questions asked and with no pushing for extra bells and whistles.
The office is warm and inviting. The women in this office are queens of customer service, informing us of everything we didn’t know we should know. The office is neat and clean, and we left in a great mood with some great frames.
Candy was very fun to work with. She was very helpful and walked me through each step. I hadn’t had my eyes checked in about 15 years. She explained my insurance coverage very well. She also was very helpful in picking out new glasses.
There is a wondefull and lovely lady working there. She us so helpful and kind. She told which glasses looked great on me and I agreed. Her name is Candy.
I tried them out based on the reviews. I can confirm that they have a very friendly and knowledgeable staff that seems to really care about their customers. They do not disappoint.
Everyone was very nice and polite. I was in and out within an hour at the Clarksville, Indiana location. The assistant Candy helped me find a pair of glasses that look and feel great . Thank you for all your service . Highly recommended .
The majority of the time the customer service at the Clarksville, Indiana location is fantastic. However, as of late its been a little lower quality. I was to have Accuvue Vita for my test lenses and there were none in the office. I was given Acuvue Oasis instead. They gave me issues for 2 weeks. Went back in and there still were no ordered. Finally received the test contacts several weeks after and am having no issues!
Weve been pts there for about 6-7yrs with our daughter and bow the whole family goes there and we really have a nice visit every time. The workers are wonderful and very helpful!!
I was in yesterday I saw Dr.Smith. He was a very nice doctor Took the time to explain everything to me so I understood. The other staff was wonderful with helping me pick out the right glasses for me! I would deffentnatly be going back for future visits!
The staff is so friendly and the doctor is in on Saturday!! They got me and my daughter in so quickly too.
I have had a great experience with all the staff. They all treat you like family. I am looking foward to seeing them in future for any and all of my concerns/issues.
A great experience from beginning to end. I drive all the way from Jeffersontown, KY to this location, all because of the great staff & optometrist.
Friendly and extremely helpful staff. Decent selection of frames. Overall great experience.
Knowledgeable and courteous staff. Good location and accessibility. Large selection of frames and options.
There were few people working so it was a little bit of a wait, but everybody was very nice and helpful. I will definitely be going back!
The SVS staff are amazing! They help save you money any way they can and give really good advice when it comes to choosing frames, contacts, lenses, etc. I love the doctors and always have a great experience at SVS.
Great service from all that work there. They make you comfortable and at ease. You understand everything that is being done and you are helped in choosing the right glasses for you.
Great customer service with people who really care more than just your vision! Wonderful selection!
Very friendly staff, they will not let you leave until your completely satisfied!! Cant say enough good things about my experience!
Great place to get a pair of glasses and excellent customer service ! Thank you Dr. Smith and Billie (the office manager) .
Candy was very helpful when checking out! Awesome Customer Service!
Everyone made my first time getting glasses a great experience. Especially Candy.
When I called the office I spoke with a lady by the name of Candy who was extremely helpful when I told her I was needing to come in and order my safety glasses for work. I explained that I had my prescription and she told me that there was no need for and appointment to just stop in and they would get me taken care of. Unfortunately when I stopped in the Clarksville location today Candy wasnt there yet and I had to deal with Billie. She was extremely rude and loud....fyi just because you call someone sweetheart doesnt change the fact of how poorly you treated me. I look forward to the call back from corporate to discuss how unprofessional Billie was today.
Candace was the best! Honest-sincere feedback! Would recommend 💯!
Candi is so helpful and was an absolute delight. Wish she had been at Clarksville 2 yrs ago as I did not have the same experience. Ask for Candi to help you!
Prompt exam, and enjoyable and knowledgeable staff. Thanks so much for the assistance!
Great customer service for about a decade now! Highly recommend.
I have been going to SVS Optical center in Clarksville for about 20 years and I have never had any problem with the service and I recommended them to my family and my Mother and Sister both use SVS with no problem.
Great service.. very fast, and very nice employees. ☺️
Excellent staff and service. Affordable and helpful. Thanks!
Professional vision care w/courteous staff.
I had a great experience at SVS. Very professional and very polite. Thank You..
They do a great job! Everyone there knows what they are doing and are very nice and helpful !
Top notch establishment. Staff is great.
Bille are her staff go beyond being helpful to meet your needs at Clarksville, IN office. Thank you!🌟🌟🌟🌟🌟
Excellent rapport with staff and outstanding customer service. Candace went above and beyond my expectations!
The staff and dr are very friendly, patient, and kind. I showed up at the wrong time and they still worked me in with very little wait. They answered my questions and went out of their way to tell me what providers took another family members insurance that they didnt.
Peele here are all very friendly nice and knowledgeable
Nice glasses in reasonable amount of time.
Very friendly, did not rush me out the door. Took time with me to help me and make sure I had all my questions answered before I walked out the door.
Love them very friendly and hopeful
Very prompt and friendly service.
The staff is AMAZING!! I wouldnt go anywhere else!!
They are very helpful with your visit.
Fast service and welcoming employees!
Friendly staff, quality products.
Amazing customer service!
Customer service is top-rate at this location!
They do what they say they are going to do. Enough said.!
Efficient and professional.
Fast and efficient
They are always kind and professional 😃
Great service