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Lokey Automotive Group
27758 US Hwy 19 N, Clearwater, FL 33763, United States
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Lokey Automotive Group
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Ge
Review №1

We love this car. Ty will hook you up. Great sales associate

Sa
Review №2

Very friendly staff. Pleasant waiting room environment. Who doesnt like free coffee and snacks? You also dont have to wait there, they have the option of taking their shuttle to the mall as well. Highly impressed

Gi
Review №3

Very friendly and helpful. I was getting an oil change when my car battery died. I received a decent price and great warranty on a new battery. I was a little disappointed, because no one at the time had access to see if I had reward points I could redeem for a discount. It would definitely have been 5 stars if they could have. Today, I give them a thumbs up!

Na
Review №4

This is the second vehicle we have gotten from Lokey Kia, and our salesman Paul. Paul is so easy to work with, it was such a pleasure. All the other employees we dealt with were also friendly and efficient.I highly recommend them.

Je
Review №5

Thanks guys! Everyone was friendly and offered personal touches to their service! I came from out of town and Robert, Michael, and the entire finance team made purchase as smooth as possible.Feel confident buying from Lokey.

Ty
Review №6

We were helped getting a new Rogue by CHRISTIAN AND CHICCO!!!! Two awesome guys, who bent over backwards for us the whole time! They moved like lightning and always had a smile on there face! Had us in and out superfast, gave us a price and made sure that was the price we were getting when we left! Treated us like VIPs the whole time!! We left that place on CLOUD NINE!!!

Jo
Review №7

I love the Service Center here. Great mechanics and friendly service. They also have a New Sales Manager who is a great guy and very helpful, very much an improvement from Joe.

Je
Review №8

High pressure sales not my thing. Could improve with different sales employees.

Pa
Review №9

We love Lokey and just bought our 3rd car from them. Just dint fall for them telling you they will give you gas fill ups. When we bought the 2nd Rogue we were promised 4 free fill up and we didnt even get a half a tank driving off the lot and no free fill up. We just bought another new car and told if we did survey we will get a free fill and I dont know how many we have dine since and no free gas fill up and not a word

Pe
Review №10

We were looking to leave on a brand new Nissan and we got it! Excellent service that offers you multiple options to choose from and work with you to Trade-In even the most horrible of car loans from Bridgecrest! See Angelo at near the main lobby for a special treatment that wont disappoint. They have the most advanced expresso machine weve ever seen too, come check them out.

Ch
Review №11

Was originally a two-car owner from fuccillo Kia Billy wrote both my deals God bless his soul I miss him wher into St Pete and they were just dirty they werent organized the Morgan company who bougT fuccillo are just horrible degrading. I enjoy shawn whos the general manager I believe is still there he is wonderful. However when I went to lokey for your family you are definitely family my mother bought a car from lokey .. from the minute I parked my car to the minute I got it back it is a well-oiled machine and staff were awesome together the director Keith is constantly moving and walking and shaking and making sure everything runs great smiles introduce themselves I look forward to my future purchase and my future service and I will recommend Lokey thank you gentleman you did great .. I forgive me Im terrible with names there was a young colored lady out there also speaking to me and about the property and were picnic tables were and can she get me anyting and think she had braids in her hair what a smile what a smile thank you for your time

Ca
Review №12

Kevin Massey continues to be a great, reliable and very pleasant service advisor consistently for over 20 years.

De
Review №13

I am not a fan of dealers but my back window literally fell off. These guys assessed the issue and found the parts. All fixed in less than 24 hours. Very professional and they knew my car was well maintained and didnt try to sell me anything else. Heard one of the guys talking to someone on the phone and told them they really didnt need the higher end tires. All dealers could learn from.these guys.

Sh
Review №14

Great dealership. Service Dept is exceptional.

B
Review №15

Great experience. Best Ive had

Pa
Review №16

Went in for oil change and was advised I needed brakes.. took my car to another place and my brakes were fine.. tried working with management and as of this posting NO REPLY!!!BE AWARE OF SERVICE DEPARTMENT

Ma
Review №17

I would like to firstly apologize to the service Dept. for my rudeness and bad attitude I had shown them the last two days.I personally apologize to Chuck & Wade for my behavior yesterday because I felt I was being inconvenienced because there was an unforeseen electrical problem with my new 2021 Rogue, which they had no control over.It was overacting on my part to throw out a bad review on the car for something I didn’t understand. I love the car ! I couldn’t have asked for more professional service people and sales people in purchasing my new lease, Thank You all for the work you all do, it reminds why I keep coming back to Lokey in Clearwater.

Da
Review №18

Thought I was getting a warranty according to sales person, but turns out I didnt. Was told there was 30000 miles on it but in actuality had 35000. I do have a lifetime oil change. Used it once.

li
Review №19

Rj is the best. So polite!

To
Review №20

Great product back with reliable service though buying and maintenance of your purchase I know I have purchase 4 vehicles at lokey

Do
Review №21

Chelsea and Esmeralda are awesome. Thank you ladies, for your excellent customer service. These ladies are the reason, we will be buying another car from Lokey. Chelsea and Esmeralda have made our experience with Lokey Kia a pleasant experience. You ladies rock!!!!

GO
Review №22

What an Awesome group Lokey VW! Thanks again Rob, Brad, Joe, Caleb & Bob. This is my fourth vehicle in two years! Gets no better than this! Where not friends, we are Family! Thanks again team for the hard work!

Ri
Review №23

Total disregard for covid protocols! And that was evident even during the worst surge! Most staff maskless and in faces of coustomers! Won t buy from them again! I have bought 3 vehicles there! No more! Inconsiderate jerks!

Od
Review №24

It is a great place. They are very friendly and caring sellers. Mr. Csaba is a wonderful seller taking special care of every step of the purchase, he did his best so I could get the car I wanted and I got it. They have a very friendly atmosphere. You wont regret going there.

Mo
Review №25

Great attentive service. They accommodated our needs.

an
Review №26

Friendly prompt serviceGreat customer service

br
Review №27

Nice clean dealership staff is amazing special shout out to Tom, Caleb and Chad for closing the deal for me and making it happen, fantastic car at a unarguable price hands down Lowekey auto is the way to go

Hi
Review №28

Once we figure out whats Lokey Protection Plan worth $3499.00 on every vehicle sold at Lokey Nissan... it shouldnt be hard to purchase new vehicle here

Jo
Review №29

Likely rules. Bought 3 cars here and prefer no-one else

Pe
Review №30

So great coffee an donuts, nice lounge an the team, very professional,great job all around.

De
Review №31

Very happy with this dealership.

ex
Review №32

Friendly, no pressure unfortunately low inv entory

Ju
Review №33

Shady practices and ZERO communication from salesmen! I saw the perfect car online and reached out a few times via their online chat and was assured someone would respond. A day later Ric reached out via email and text but when I responded back, he went MIA. I waited a half day then called the dealership physically to talk to a human and get easy answers to my questions. I had to call 3 times before anyone answered. I was passed through to Mike where I had to leave a message. He quickly texted me back but AGAIN went MIA. After 5 hours I texted back to see if he was going to respond. He stated they had over 500 cars and he couldn’t find the car. A few MORE hours later he claimed the car they just got in a few days ago was already sent to auction. Flash forward 24 more hours and they have completely gone MIA. I was prepared to pay sticker price, but I’ll gladly take my money and financing some where else where someone will treat me with respect and actually provide service rather than shady tactics.PS: I heard back from Ric 8 hours later that evening with some lame excuse about being “so busy” he couldn’t spare 2 minutes to answer my basic questions regarding a car I’m fairly certain they never had in the first place.

Sa
Review №34

Mike from sales and Chris from the service department always make sure I wm happy with my visit. Both very personable. Both are great listeners and care to help you make sure youre happy with your purchases or services visits. Recommend both them to serve you!

He
Review №35

Friendly. Great personalities on the sales team. Ready to find you a good deal. They helped me when I had no one else to turn to on an affordable vehicle. Im definately a lifer here!

Ma
Review №36

The service is always Great there. There are great snacks and water and service and sales are friendly.

Ed
Review №37

This is the Best Overall dealership I Have ever dealt with!! Ive never gone into ANY auto repair shop, let alone a new car dealership with an apparent issue only to be told it was NOT the issue I thought it was and have it resolved and back on the road in an hour!! Instead of the $350 problem a different repair shop has described to me as having, I walked out of Lokey having dealt with the service advisor named Kevin with a final bill of $53 and I still had the other $300 in MY pocket thanks to an Honest dealership and its awesome employee

Ma
Review №38

We love everyone over at Lokey! We have had amazing experiences at the Volkswagen and Nissan dealerships. I leased my 2nd VW with Cam and Joe the manager and could not have been happier with the process. They listened to what we wanted and worked hard and did everything they could to make sure we were happy when we left. Not only is the sales department great the service department couldnt be better. I love that you have a designated service person so when you call or go there you know who you are going to be dealing with. Antonio and Brian are both amazing and both make sure I am able to get in and out since I have my daughter with me. I cant say enough about Lokey but we wont buy another car anywhere else!

Je
Review №39

Enjoy the truck I purchased very much. I call her the black mamba.

Ir
Review №40

Mike at the VW section of the group is extremely knowledgable, helpful and friendly. He made sure that we get what we want for the price that we wanted

St
Review №41

Chris Homer was my salesperson at Lokey Kia. He worked on finding me a car or SUV that would fit what I wanted for hours. Everybody there was safe facilities were clean wonderful service!! I love the Kia Sorento that I ended up with smiling ear-to-ear.

Su
Review №42

Jason was extremely knowledgeable and was able to help get the job done!

La
Review №43

Great people to deal with! Ask for Matt!

Je
Review №44

They took their time and helped us get the vehicle we wanted.it was a pleasure to do business with them

Ma
Review №45

Great place sales personal is very friendlyThey take the time to explain everything to you. Great experience

Ni
Review №46

Should be called NO-KEY automotive group. Bought a Mercedes there. Not a cheap one. Asked for an extra key for the vehicle. They acted as if I had stolen something. They didn’t just say no, you cannot have an extra key, the assistant service manager went on to insult, disparage and berate me for the fact that I asked for one. It was rude and beyond the pale. Over a key. It was one of the more degrading experiences of my life. I’ll never forget it because you don’t forget treatment like that. They’re a hard NO. Go to Mercedes Benz of Tampa instead. They have class. I’d give less than one star were it possible. Horror show. And I’m being kind.

M
Review №47

Am happy except feel a little ripped off. My handicap plate shouldve been just transfered to new car not making me pay for temporary tag

Em
Review №48

Customer service superb

Ju
Review №49

Good people work there.

Ro
Review №50

Excellent staff and service.

St
Review №51

Best service in town. Parts are priced high, but as long as I get the warranty, I am fine. Brian and Eric have gone above and beyond to make sure I am happy from drop off to pick up.

Je
Review №52

Please clean the ceiling and ductwork in the customer service waiting area.

Br
Review №53

Sales people at this location do not press for the big sale. They are very helpful and work very hard to get the best deal for you. I have purchased two new cars at this location and both times it was a great experience. Thank you Lokey Nissan I will see you for my third new car for sure.

Me
Review №54

Great dealership with no pressure sales people that really know their vehicles, even pre-owned cars of different makes. Ask for Geneva, shes awesome

Ro
Review №55

Sabrina, Diana, Davey and every other Staff member went above and beyond my expectations. Sabrina explained everything over and over, practically testing me to make sure I knew the Nissan Rogue inside and out. I mustve gone on at least 7 test drives till I fell for the Rogue. She was so calm and patient with me. The management was involved also doing whatever they had to, to make me happy. Unbelievable service. Thank you Lokey.....

Ma
Review №56

I have to say that Dawn in the Service Department was wonderful! I have had so many issues over the last 6 years when it comes to getting my Kia serviced but Dawn was helpful kind, and genuine! I am so pleased with the way she assisted me!In the Sales Department, Mike is the guy! He has really become our friend over the last several years! He always comes to say hello and to check in with my Mom and me when we bring our Kias in for service. He goes above and beyond and is excellent at his job!

ca
Review №57

What a pleasure to do business with. My Wife and I came in Pre-Qualified. The price of the car (2019 Suburban) was fair and Caleb the salesman was straight forward and honest. We never felt like we were being pushed into something we didn’t want. They even gave us a great trade in offer for our vehicle. Chad from finance was friendly and very efficient. We were out of there in no time with our new truck. Oh, and Geneva at VW is an absolute Gem. Just wanted to thank Lokey for making this such a smooth and stress free process. This is my 5th new or “newish” car purchase, and the only enjoyable one. We will definitely be back.

D.
Review №58

Very nice and pleasant service staff.

Ma
Review №59

Service department has been outstanding. Willing to help with the issues Ive had even though I bought my truck at another dealership. JB is awsome to work with.

Ri
Review №60

Oil change and inspection and a car wash done in about an hour. Car was ready when they said, so they get a lot of points for that. I really dont care how long things take to get done and long as it done within the expected time frame. Overall satisfied with the service and will go back. Had a horrible experience at the dealership in Ohio where I bought the car, so I am glad to have a nearby place to rely on.

Ma
Review №61

Micheal and Curt are amazing they helped tremendously in the purchase of our new truck!! So nice to meet someone who knows so much about trucks

Ke
Review №62

Lokey service consistently meets my vehicles needs year after year. Each of my VWs were purchased and are serviced only at Lokey VW Clearwater.

Pa
Review №63

If my new used jeep is good to me. And I love it already..sales staff absolutely wonderful!! Thankyou!!

Ka
Review №64

The Nissan service center is amazing. Every one is so friendly and helpful. I would never take my car anyplace else

Pa
Review №65

Many of the dealerships have really lost there draw with me. You buy a car and then when you need it serviced they keep you in these waiting areas and pumping you up with caffeine and junk food. Build better and more reliable cars or offer us a loaner until the car that is in for service is fixed or repaired.

Ca
Review №66

Great service advisors very helpful and take time to explain things to you.

Jo
Review №67

Wow what a beautiful new show room and very helpful staff

Mi
Review №68

Great staff, love my new Soul..so excited! My teenage daughter just synched her phone with the Bluetooth.

Jo
Review №69

Great to have three dealerships under one place.

Xa
Review №70

Purchased a 2017 Subaru Outback 3.6R fully loaded.I worked with Ric Stocker and Chris Hughes.100% online. They were great from the beginning to the end. Communication was 10/10, Customer Service was 10/10. Honestly I was so stressed having to purchase a vehicle due to past dealings with sales people. I couldnt be happier with the experience or the vehicle. I would refer anyone to shop here and Ill be shopping there when the time comes again.

Da
Review №71

I live 5 minutes from another Nissan dealership, however I travel to Lokey due to the excellent service they provide. They are a fun professional group of service advisors @ Lokey and they have never tried to rip me off.

Jo
Review №72

They are the best!! Ive bought and serviced my last 6 cars from Lokey, and wont deal with anyone else. Thank you Dave and Harrison.

Ga
Review №73

Great staff, great price!! Ask for Angelo Kastanis, and tell him Gary sent you. (Got a great deal on 2019 Toyota Highlander Platinum!)

cl
Review №74

Just got an oil change. John Albano handled the service and I was out in about an hour. He was 5 stars! They also checked alignment, trans fluid, brakes and filters among other things. Fast and thorough, thank you!

Fr
Review №75

The best choice i made was coming here

Jo
Review №76

Great service

Ro
Review №77

Excellent service

Co
Review №78

Great customer service and wonderful people at service department

Ch
Review №79

Had an appointment w/ Russel to check out one of their C300s. He was so helpful and I felt very comfortable even though I went alone. Took the time to explain things in detail and all my questions. All around great customer experience.

Ka
Review №80

From the Owner, Mr. Paul Lokey, to the Service Manager Wes and the Service Personnel like Matt Kasper......I cannot say enough great things about this dealership and the great people that work there! They go above and beyond!

De
Review №81

They dont even stay close to the time they tell you it takes to change your oil in the service department. I was told both on the phone when I made the appointment and when I arrived that it would take an hour and a half. I am actually still here waiting now and its 3.5 hours so far. This is completely outrageous. The only reason I gave them two stars is because its free when you purchase a vehicle from them which is fine if you have no life and dont mind your oil changes taking a FULL day. Even talked to another customer here that had been waiting 5 hours.

Te
Review №82

Great dealership. Good to do business with.

He
Review №83

Way too many people in and out and almost hit my truck many times in this lot. Took way to long for a small procedure we had an appointment for.

Na
Review №84

Ive bought three automobiles from Lokey Nissan and I absolutely love the great service I always receive. I especially love the free lifetime oil changes and car washes. Chuck is the man who handles any Services I need and he is the best

cl
Review №85

A bit chaotic and no one wears a mask.

Ro
Review №86

Loki Kia has the friendliest most knowledgeable employees from their service department to their sales they have created a loyal customer out of us!

Na
Review №87

Best dealership Ive ever been to.

MI
Review №88

I purchased my car here and I go for service. Both services are good, and the team really wants to please but.. if you are reading Lokey.. please add a confirmation time and name of service rep to service confirmation emails, please consider expanding your waiting room because it gets crowded, and power outlets and a quiet place for those who need to work would be appreciated (especially for those who drive long distances to come here.)

Ch
Review №89

They are usually very quick in the parts department friendly and serviceful but today it took me 30 minutes to buy a oil filter and I was the only person on the parts department. Never had a problem or issue in the past with them.

Sa
Review №90

Carlin was awesome! Just bought our 3rd Mercedes and couldn’t be happier!

Am
Review №91

Free oil changes for life of the car! Not bad! Pretty interesting deals online also. Not bad for a dealership.

Da
Review №92

They wouldnt Honor the buy out at the end of my lease... They kept trying to sell me the car as if it were one of theirs. Raising the price.....Luckily I was able to purchase the vehicle from Bert Smith in Saint Petersburg... They honored the The End of lease contracted price.

BE
Review №93

Eric was awesome. Helped me through the service process, got me a rental. Overall, extremely satisfied!

Me
Review №94

Great service people I took my vehicle to Friendly Kia and it after two times taking my vehicle for the brakes with my hundred dollar deductible each time they still did not fix the problem and they let me drive it like that very dangerous for me to drive it so I took it to Lokey and they fix the problem right away they were awesome I would recommend them before Ill ever recommend them to Friendly Kia Thank you for great service you guys gave me very polite very mature friendly care has a very bad staff and theyre very immature for their age hard to believe but true Thank God I changedTHANK YOU

Ja
Review №95

Such a big change from a few months ago..Zach is a courteous and helpful young man. Such a change from my visit 3 weeks ago. Also, the new phone system much friendlier. Zach has so restored my faith in the dealership.

Ni
Review №96

The Lokey operational facility provides exceptional service and consideration for any and all of your needs.

Do
Review №97

Bought out my lease recently and worked out a good deal with the salesperson and Sales manager. The dealership itself is very nice and we got what we were looking for. The transaction took about 90 minutes. Will go back for our next car.

Me
Review №98

Both the service manager is awesome! Nick in the parts department is also great!

Jo
Review №99

Always excellent service

Ad
Review №100

We just stopped by to look at Nissan Rogues, and we found the sales people to be great. They were friendly, informative and not high pressure like some other dealers. Full disclosure, we didnt buy a car nor are we intending to purchase a car anytime soon, but when we do, you can be sure that we will be visiting Lokey Nissan. Highly recommend the.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:27758 US Hwy 19 N, Clearwater, FL 33763, United States
  • Site:https://lokey.com/
  • Phone:+1 727-799-2151
Categories
  • Car dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:12–5PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Offerings
  • Oil change:Yes
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