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Verizon Authorized Retailer - Your Wireless
664 Commack Rd, Commack, NY 11725, United States
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Verizon Authorized Retailer - Your Wireless
Comments
Di
Review №1

Subir was very patient and accommodating to us and our needs. The plan he provided was perfect. Thanks again for all your help

Br
Review №2

I would like to thank the staff at this Verizon location, they were so nice and honest and gave my whole family great deals on new iphone 12’s. Subir, Selena, and Nitin were awesome and i will recommend them everyone! Thank you again

Lo
Review №3

Excellent service! Highly recommend this store

Lo
Review №4

Just would like everyone to know that I had the most wonderful experience out in the Verizon store in Commack. Blake went above and beyond in assisting me and setting up my phone numerous times and allowing me to bring back my iPad for him to set up. He is a tremendous asset to your company and should be promoted to a higher position. If you like to contact me for additional information please do so. Thank you for a wonderful experience.

Se
Review №5

Just recently I placed a seamless pre-order on the phone with Blake F, a sales representative at this location for the new iPhone 12. When I arrived at the store to pick up the phone, there was no wait, and Blake did an exceptional job navigating the transition from my older phone to the new iPhone 12. Blake was professional and answered all my questions. He made sure to show me all the new phone features and optimal ways to preserve battery life. Blake was knowledgeable about the phones and showed me how to ensure overall phone longevity as well. Stop in, see what Verizon and Blake can do for you.

Pa
Review №6

Great service. Knowledgeable sales people.

ph
Review №7

Awesome store. Great staff

El
Review №8

My go-to Verizon store. Always a great experience! Blake is the best!

As
Review №9

Excellent customer service! It was so quick and easy to upgrade my phone, they even transferred over everything from my old one and helped me out with a new screen protector and case. Will definitely be returning if I need anything else!!

Mi
Review №10

Eko helped out my family when we came in to see about phones... he was beyond helpful and his easy going personality was comforting to my family and we would up buying 2 phones and a host of other things... my family won’t go anywhere else again as he has a customer for life... highly recommended to anyone shopping for phones!!!!

Ge
Review №11

Great place saves money better then corporate would care to!!!

Kr
Review №12

Excellent customer service. I was able to upgrade to the new IPhone 11 Pro Max. Staff was helpful and made the upgrade process very straight forward and easy! Will come back for future business

Sa
Review №13

Sales rep mayur was very helpful in getting me a new phone! He walked me through every step and made sure I had everything I needed! Thanks so much! I appreciate all the help! I’ll be back!

Al
Review №14

This location is awesome! Eko stayed a half hour after the store closed to get me my new phone. Thank you! Highly recommend. Great customer service.

Ji
Review №15

Good service at this location. I got my new phone here and set up for me and they answered all my questions.

Hu
Review №16

Excellent service! They didnt have the phone they recommended and called every store around to see if anyone had it. Then recommended another phone for my grandma and went to a different store to pick it up for us. Quickly set everything up for her and explained the basics to her. Wonderful staff!

Me
Review №17

Always quick and professional service!!! Friendly and efficient staff all the time. Highly recommend!

Pa
Review №18

Sales rep Mayur was so pleasant to work with ! He was so pleasant, I am a senior citizen who went from a basic flip phone to a smart phone and he took time out to manually enter my phone contacts in. Very sweet and compassionate gentlemen ! I recommend him to everyone !!! :)

Ja
Review №19

Eko was super helpful, attentive and patient. I would definitely recommend coming to this store over any other in the area.

Ro
Review №20

Eko is Very pleasant guy always gets the job done no matter what time I come in very caring and good worker.

So
Review №21

Customer rep Mayur was very helpful and patient in assisting me with my international plan set up. I recommend this place to everyone for their wireless needs!!!!

St
Review №22

Best salesperson I had pleasure dealing with!!!

Ro
Review №23

Eko is a fine guy and a real professional. He is most helpful, friendly and willing to help

Ro
Review №24

The people at the Commack Verizon were very helpful in saving me money on my bill while setting up my new phone. I am very happy with the service

Ei
Review №25

Blake was very helpful in transferring my stuff from the old phone even with the display barely functioning into a new Samsung phone.

wi
Review №26

Sales associate mayur and Eko were very nice and patient with me. I recommend everyone to come to this store for their wireless needs !!

Ma
Review №27

Came in to upgrade my phone and Eko made it so easy to understand and was done super quick!

Ca
Review №28

I want to tell u how helpful kind and patient Karen and sayma were to me. They spent quality time educating me and solving my problem with my phone. They are truly the best employees I have come across in all your version stores. I have been to many.

Ga
Review №29

I am a Verison customer for quite time.i use the Verison office in Commack road in Commack New York. Eko Singh has been helping me with any questions,problems, billing whatever I present to him. He is an extremely good asset to your company. His professionalism,knowledge and capability to make you understand is great.

Da
Review №30

Subir is the man that helped me here at this location he was extremely helpful in ever way got me a better phone & all the savings he was able to do. Will always.come to this location. Best store experience in a long while.

Li
Review №31

I had come in last week to get help with my new phone and I was helped by Mahad. He seemed very knowledgeable and was patient throughout. Most importantly, he answered all the questions I had. I would highly recommend this place. Great customer service!

Vi
Review №32

Great service. They worked really hard to take care of me. Would definitely recommend :)

Je
Review №33

The sales rep/ Mayur was very accommodating to my needs !! Recommend this place to everyone !

La
Review №34

I have been to a lot of stores but this was the best customer service i ever received. The gentlemen there was very helpful and informative. Would definitely recommend going to this store and dealing with the representative Mahad.

Ar
Review №35

Very professional place. They are quick and responsive with any problem you might have. Also very patient with their customers. Had a great experience. Highly recommend.

em
Review №36

Customer service was outstanding, I was assisted the whole way through. They helped me find the best phone suited for me and made sure I was confident with knowing how to use it. Would definitely recommend this location!

ST
Review №37

Eko was amazing! He helped my son’s day! I highly him!

M.
Review №38

Came in with a problem on my Galaxy s7 where it wouldnt work. Mahad took care of the issue within minutes. Extremely helpful and knowledgeable! Would highly recommend this place

Do
Review №39

Sam was great. He was very helpful in all my needs. Very resourceful....

Em
Review №40

Perfect service with eko. Very professional. Will referral friends

Ra
Review №41

Great experience. Mahad was very helpful in helping me choose my accessories for my new phone. Its great to see people like that.

Th
Review №42

Good service and great sales person who is very informative.

Ga
Review №43

I have needed an upgrade on my iPhone.i visited the store on commack road where I was helped by Sayma.she was extremely helpful and professional had made me feel comfortable about my experience. Sayma is a very great asset to have for your business.

Ma
Review №44

Excellent customer service!They are very helpful!I definitely recommend this place to anyone.

So
Review №45

Eko has given me great service at the store. 👍👍

Cr
Review №46

Mahad, was so kind and helpful. He put on my screen protector and set up my sons gizmo watch in no time. I highly recommend going to this store.

Ta
Review №47

Excellent customer service, fast set up best Verizon experience yet

Ju
Review №48

Very great experience in the store. Quick and insightful help. Would recommend to anyone looking for excellent service!

Jo
Review №49

I want to thank Sam at Verizon on Commack road for helping me with my Verizon account and phenomenal technical support! Would highly recommend!

Ge
Review №50

Great work experience helped me on my transfer

sa
Review №51

I went to the Verizon store on 664 Commack Road Commack, NY 11725 and went from a Note4 to the IPhone 7 Plus and Hameed helped me and was extremely helpful, knowledgeable, patient. I would recommend him to anyone that needed or wanted the best customer service, this is the place to go!

SN
Review №52

👌

Mi
Review №53

Blake and Sayma were super helpful and very knowledgeable about everything with my phone upgrade and made my stay at the store very comfortable and even fun!

Kr
Review №54

Great experience! Employees were very friendly, informative and helpful!

Ja
Review №55

This is Jay Smith Ive just been at Verizon for the past probably 45 minutes. my phone was run over by a car and the subir helped me immensely without him. I would have been lost even got on the phone with my email people cuz it was a problem there and hes done a fantastic job!

Al
Review №56

Amazing service one, of the best experiences buying a phone. Thank you Eko and Steven!!!

mi
Review №57

Ryan at Your Wireless Verizon rocks! Sat down with me for an hour, gave my account a complete review. Got more data for less money. Go see him, you wont be sorry!

Wa
Review №58

Excellent service and very patient. Not pushy at all.

Ki
Review №59

Great customer service. Blake was very helpful!

Ba
Review №60

I would love to say how wonderful Blake and Sayma and the team for all their help and patience. Blake spent a good deal of time getting a specific ringtone for me. I couldnt be happier. They helped me with the new phone as I changed from iPhone to Android and had no idea. Again the service was extrodinary.nt time to downloada specific ringtone

Se
Review №61

Service above and beyond my best expectations. Thank you for doing a great job!!!

Jo
Review №62

Store is one of the best Ive been to since the open of my 1st account in the early 90s !!! Go see Hameed, he is one of those people who cares about his customer and isnt rushing you out once he has the your sale !!! He helped me with my phone from A to Z. Extremely knowledgable staff here

Se
Review №63

The sales associate Jenipher was very helpful and knowledgeable. I received her undivided attention and she helped me with all my problems.

Is
Review №64

Good quality service, took care of an emergency issue that could not wait till I got to my home store.

Ma
Review №65

Never shopping here again. I had an issue with the battery on my Moto Z. The phone was 2 months past warranty (only 1 year and 2 months old). The battery cant hold a charge longer than 1 hour and randomly dies. Completely a manufacturer defect, phone should last beyond 2 years. Along with that, I still had over $250 to pay off the phone and it was completely unusuable. Unfortunately I had dropped my phone at some point so there was a small crack on my screen. The person who was helping me insisted that if I sent the phone back for a replacement that Id be charged exorbitant damage fees. He insisted that we had to have the screen replaced and then he could do us a favor and sign us up for the insurance at $20/month to allow us to replace the device. At that point hed be able to send in the phone for a defect replacement. Total cost: $210 for screen replacement, $20/month for duration of my owning the phone. Plus at least 2 weeks for all of this to happen. His other, more heavily pushed option, was to just buy a new $800 phone. Despite the fact that I still had $250 to pay on this defective one.Unsatisfied, I then contacted Motorola directly. The exorbitant damage fee that Verizon was protecting us from was $150. Motorola sent me a brand new device OVERNIGHT for $150. Thats it. No hassel, no shaming me for not buying insurance/breaking the screen, no pressuring me into buying a brand new phone.The people in this store are scam artists who dont care about helping you. They only care about making as much money off of you as they can. Shop at literally any other Verizon store or just buy from Best Buy.

Ir
Review №66

Ryan gave us impeccably customer service went above and beyond, took his time tp ecplain everything. Was courteous during entire sale

Mi
Review №67

Blake at Commack Rd Verizon been amazing today!!! Thanks for all your help!!!

An
Review №68

The service was great Justin help me get the best phone possible.

Jo
Review №69

Hameed was wonderful!!!!! Very knowledgeable and pleasant. This verizon store is my new preferred location.Thank you!!

Cr
Review №70

Actual worst. One of the girls was sleeping when I walked in, had a question about spam calls and the other girl told me she has ATT and knew what to do for her phone, but not for a Verizon phone. Music on with curses left and right coming from the speakers. They didn’t even offer any help or suggestions, just “yeah... there’s nothing you can do...” so I walked out.

So
Review №71

Eric was awesome! He was very helpful and knowledgable. Thank you!

Kr
Review №72

Eric was fantastic at helping me get set up with the Note 5. Thank you!

Br
Review №73

Very helpful staff, patient and informative!!

Je
Review №74

They are extremely helpful and I highly recommend them!

Ma
Review №75

Good patients nice people

Ja
Review №76

Dope place I got my phone here hooked up with discount for a google review 🔥🔥🔥

Cy
Review №77

Great service 😁

Su
Review №78

These guys are the best

KA
Review №79

Great customer service!

Mi
Review №80

Really nice people

Me
Review №81

Very helpful and easy

Ro
Review №82

Staff dont know what they are talking about

Bi
Review №83

Bad customer service

Ry
Review №84

Huge help!

Jo
Review №85

Terrible experience

Information
9 Photos
85 Comments
4.6 Rating
  • Address:664 Commack Rd, Commack, NY 11725, United States
  • Site:https://verizonwireless.com/stores/new-york/commack/your-wireless-commack-1701022/?y_source=1_MTA1OTQwOTctNzE1LWxvY2F0aW9uLndlYnNpdGU%3D#/storeDetails
  • Phone:+1 631-493-0500
Categories
  • Cell phone store
Working hours
  • Monday:11AM–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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