Dr. Herba was great! Very friendly and personable. He explains thing clearly. Emily took her time with me trying on glasses. She gave me great tips and helped me find glasses that fit correctly. All the ladies that were working were very friendly. Great staff! A+++
I had a great experience with Dr. Freitag and the staff. Everyone was professional and courteous. Highly recommend!
Dr. Herba was friendly, helpful and made my son feel comfortable getting contacts for the first time. Rebecca was super patience as my son tried putting in contacts for the first time. Both were great!
I usually hate going to any kind of doctor but this was actually a great experience! Dr Herba was super nice, very informative, and made me feel more comfortable than Ive ever felt in any Drs office. Got along with the cool ladies up front immediately and Becca patiently helped me pick out glasses for about an hour, keeping me laughing while she did. Definitely will be returning, maybe even just to hang out!
Katlyn was more then helpful in getting me the right size glasses and talked me through all the prices and options. Dr Joe was very friendly and knowledgeable and explained to me why i was having issues with my sight. Cant wait for my new glasses to come in.
I had such a pleasant appointment for my sons school exam . Dr. Herba had great customer service and was extremely knowledgeable. I ended up recommending him to my sister and the rest of my family! The staff at Shopko optical were all wonderful as well!
Dr. Freitag and his staff were amazing! Dr. Freitag took his time to hear out issues/concerns, and explained what’s going on and offered solutions. The staff took their time to help find the right glasses and made us feel so at home. I highly recommend!
Emily helped me out to be sure I had a good fit and the right glasses. My experience was easy and she was helpful, explaining all of the aspects along the way!
This was the best eye doctor (or any doctor) experience I have ever had. Dr Herba is incredible, I have had issues with contacts in the past and he was able to find out why and explain other problems that I have with my eyes that no other Dr has before. He allowed me to try a pair before committing to buying to make sure we got the right brand, type, length of time etc for me. Weronika was also wonderful, she was so helpful and kind! Definitely recommend!!
Was greeted with a smile. All my paper work ready to fill out and sign. Dr. Herba, as always so pleasant. Took time to explain my new situation. Back out to Amy. She helped me pick out new frames and all that other stuff for bifocals. Recommend highly!!!
I’ve always loved Dr. Herba and during my last visit I had some wonderful help from Karen. She made me feel very welcome and cared for. Coming from someone with anxiety, I greatly appreciated her help and warmth
We have had the pleasure of going to Dr. Herba’s office for over 10 years now. My kids love when it’s time to see him. So friendly and thorough.Today I had the pleasure of meeting Dr Freitag.Both him and the lovely ladies upfront were so helpful and kind.Shout out to Karen for helping me pick out my new frames! I love them!!
Weve been seeing Dr Herba for a few years and we like him very much. He is very kind and dedicated all his time to you. His staff if wonderful and very helpful.
Very pleased! Dr. Herba and Karen were great. Thorough and helpful. Highly recommend.
We had a great experience! Staff was very helpful and friendly. Dr. Freitag was great with our 5 year old.
We have been seeing Dr Herba for years! My son is the third generation in my family to be his patients! He’s the best! So patient and kind and great with all ages.
Great Optical center - Dr. Herba is friendly, thorough and very knowledgeable. The staff is equally friendly, helpful and knowledgeable! I am very happy to have found a place that I can go back to!
Dr. Herba as well as the other staff were very knowledgeable and welcoming. This is the place to go for eye care services. Thank you for the pleasant experience!
If you live in Crystal Lake and you see an eye doctor once a year the chances are good that you go to Dr. Herba and co. Why? Because he is kind, compassionate, he knows what he’s doing and his staff are the bomb! I have been seeing Joe Herba MD for 15 or more years and I can’t imagine going anywhere else!
Was very happy with the service and the exam at this place. It was recommended by my daughter. I had paid almost $1000 for previous glasses from another place and was pleasantly surprised when this bill was half of that. Would highly recommend this business.
Staff is always super nice and helpful. Thanks Maddie, Becca, and Wevonika for the great service!
Dr Freitag and the entire team at the CL office are totally stellar when it comes to providing exemplary care and attention to your needs. They totally went the extra 20 miles to make sure that I received the best solution possible when it came to choosing the right style of contacts, and continued to work with me until everything became crystal clear! Thanks y’all, it’s easy to see why CL RULES!!!Sincerely,Amelia Sweet, Big Fan
Dr. Joseph Herba and his staff, Karen, Kaitlyn, Amy, and Madison are the absolute BEST!!!!! Dr. Herba is super nice and extremely knowledgeable. He is not in a rush and takes the time to explain every detail to you. He is polite and welcomes any questions you may have. The staff is extremely nice and helpful. They, too, are very knowledgeable. They printed out the receipt and explained the charges and described what costs the insurance company would be responsible for. This was, by far, the greatest experience I have ever had with an eye doctor. I HIGHLY recommend Dr. Herba. Trust me; you wont be disappointed!
I have been a patient of Dr. Herbas for 20 years. He is the best! And his staff are all friendly and knowledgeable.
Today I had my first visit to this location. It was very clean, the staff was friendly and welcoming, and my appointment from start to finish was seamless. The woman up front who took care of me was so friendly and positive and explained everything clearly from my pretests to my payment. Above all, Dr. Herba is simply the BEST doctor that I have ever had in my near 40 years of receiving vision care. He is so friendly personable, kind, thorough, and trustworthy. I have been a patient of his for almost 20 years and I am so glad that I am now seeing him at this wonderful location. An appointment with him is like looking forward to seeing an old family friend. Not only am I comfortable with him providing my eye care, I am now extremely impressed with Shopko Optical. I would recommend the Crystal Lake store, as well as Dr. Herba, to anyone who is looking for a great eye doctor experience!
The process is very good, with little waiting time to be seen. Having a retina checking machine offers a great benefit. Dr. Herba offers a thorough exam to keep you informed on your eyes overall health.
My family and I have been taken care of by the staff at the Crystal Lake Shopko for many years. They were operating under a different optical group previously, but have made a seamless transition to Shopko. Dr. Herba is the only optometrist my kids have known (they are adults now), and the one I have entrusted with their eye care. I know my family is getting the very best eye care at the Shopko in Crystal Lake.
Highly recommend! Great service starting with the visit with Dr. Herba thru the whole process of choosing the right frames . Thank you ladies Katlyn,Amy and Karen for your patience and guidance !
The doctors are very nice!! The staff are wonderful and helpful, especially Katlyn she was awesome!!
Very thorough and very friendly! It was a good experience and would recommend them to anyone.
Joe is a really good doctor. He remembered my whole family from a previous visit 2 years ago. Inviting, funny and knowledgeable. The ladies up front are friendly and make the billing process a cakewalk. Ten stars, Joe and staff. Thank you for the great experience again and again.
Dr.Herba and staff were great! I was hesitant coming somewhere new,but I am glad I did and saved a lot more money then what I would spend at my other place! And I had more exceptional experience at shopko!Would highly recommend
We have been patients of Dr. Herba for years, and were so grateful to have found him in this new location! He is caring and kind, and really knows his stuff. The staff in the front welcomed us like we were old friends, and made us feel comfortable from the start. My husband and I wont go anywhere else!
Followed Dr. Herba over from Sears optical. Hes the best around and Im glad I was able to find him again. My whole family sees him and will continue to do so. The ladies up front are very friendly and helped me pick out a nice pair of glasses. Great place to get your eye exam
Very good all staff very helpful and friendly would recommend to everyone
No one better than Dr. Herba. Compassionate, kind and extremely thorough. Ive been a patient for many years. Staff was exactly the same and I loved their honest opinion when trying on glasses.
A real classy experience. I have used this Doctor for years because I have gotten the best advice and my exam gets me a prescription that works for my eyes.
Very professional and extremely personable. Dr. Herba took the time to explain everything about my vision. I had more confidence in him than any doctor I have seen in last 15 years. Sheila in the front very very helpful in finding me glasses that fit my budget. Top notch place and will recommend to anyone.
I love Dr Herba and Amy. I’ve followed them through many locations and changes. He is just the nicest, kindest human being who makes the appointment fun, if that’s even a thing. I genuinely look forward to my appointments as if I’m visiting an old friend. He’s incredibly patient-focused and transparent and honest in telling me what I absolutely need, and where I can hold off or cut corners to manage expense or expectations. I could not recommend this practice more.
Wonderful experience! I made an appointment online and it was simple and easy! I was very please with the hours available! Dr. Herba is so nice! I was very impressed and I will continue to get my exams done here. Ive been hopping from eye doctor to eye doctor year to year, never to pleased with them. Dr. Herba and the staff make this a pleasant experience and it doesnt feel like your just another body. (:
I highly recommend Shopko Optical in Crystal Lake. Dr Herba is wonderful, and he really spends the time with his patients giving the highest quality of care. He truly cares about his patients. The ladies in the office are super friendly and helpful and really spend the time with you also when shopping for new glasses. I wouldn’t go see anyone else. Shopko Optical is the only place I will go for an exceptional experience and a super friendly staff.
First time at Shopko Optical- had a wonderful experience. Friendly and helpful staff, nice doctor. Will definitely go again.
Very nice place. Everyone was very helpful, knowledgeable, and friendly. The optometrist was very nice and professional.
Great and friendly staff, Weronika was the best. Dr. Herba was excellent and explained everything wonderfully.
I had a great experience at Shopko Optical in Crystal Lake, IL. Dr. Joseph Herba was excellent and explained everything to me regarding my eyesight and eye health and was open to answering any questions. He was also very personable. The staff that helped me choose my glasses were great and they explained my benefits very well. I would recommended visiting this location.
Dr Herba is an excellent . He always takes the time to answer my questions and give advice regarding my eye care. The staff at this location goes above and beyond to help with insurance questions, selecting eye wear and any question that I have. They are always friendly and professional.
GREAT PLACE! We finally found a great eye doctor! He is so thorough and does a great job explaining eye deficiencies. He had all three of my teenagers laughing and smiling the whole exam. Highly recommend!! Wish we had found him sooner!
I have been seeing Dr. Herba for years! He personalizes every visit, takes his time during the examination, and listens to my vision concerns. He is a wonderful person and eye doctor! The new location is bright, clean, and the staff is helpful and friendly.
I had failed all the eye tests at school and went to several other eye doctors who said nothing was wrong with my eyes, I was faking. I was so discouraged that I would never see better than I did, until I met Dr. Herba. He changed my life! He diagnosed me with optic nerve atrophy and a stigmatism. He has worked with me and helped me see so much better, like I was seeing the world for the first time. I saw i.dividual leaves, not green blobs. I have moved around for the last 12 years and always find my way back to see him for an exam. I havent found anyone else like him. I highly recommend Dr. Herba. I cant thank him enough!
Super nice staff- Dr.Herba is amazing!
I picked up my new glasses at Shopco today and Im over-the-moon pleased with them! I am extremely sensitive to how my glasses are cut and fit, and these glasses were spot on. From the exam with Dr. Herba, to the selection of frames, and finally the excellent fitting by a fabulous technician, I could never have asked for more. Thanks to the whole staff! :-)
Dr. Herba and his staff are amazing!! My husband and I have been using him as our eye doctor for years and now needed our 4 year old son in for a check up. Dr. Herba was amazing with him, working hard to explain, relate, and connect with him to ease any fears he had with this being his 1st time at the eye doctor. We look forward to continuing using Dr. Herba as our familys eye doctor. We HIGHLY recommend Dr. Herba and his staff.
Have been seeing Dr. Herba for years. He makes me feel comfortable and relaxed. It will always be worth foregoing my vision insurance to see him. Prices for both contacts and glasses were reasonable while still offering a wide variety of frames and options. The ladies in the shop were informative and very helpful.If your looking for a great experience I would highly recommend Shopko Optical and Dr Herba.
Wonderful place. The doctors and staff are very knowledgeable. The optician I worked with did everything I couldve asked to help me find the perfect frame.
The entire staff at this office was great and Dr Herba was very thorough, helpful and knowledgeable.
Dr. Herba was very friendly and thorough. He explained the pictures of my eye, and I learned things about the picture of my eye that I didnt know. Even with this place not being in my network, it was still affordable. I was still able to save a significant amount of money on the cost of the lenses for my glasses. This is particularly important because I have very poor eyesight. The staff was not rushed helping me get my current glasses fixed and even changed the nose pads to make my glasses more comfortable. Thank you for this being a positive experience
First time at Shopko Optical....all I can say is, I wish I knew about you 3 pairs of glasses ago! Staff is amazingly helpful and friendly. Doctor Herba is fantastic! Took his time with the very thorough exam, even explained my floater issue....with props! And LOVED his analogy of Shopko in Crystal Lake terms. Would HIGHLY recommend coming here if you are in need of any type of glasses (Amy, the customer service Wonder Woman, even fixed the nose piece on my 8 year old prescription sunglasses!) Top notch staff and service!
If anyone is wondering where Dr. Herba is; look no further he’s here. I’ve been going to him for years, I love the new lotion and the staff. Everyone is kind and every helpful. I highly recommend Dr.Herba he’s the best!
5 stars isn’t enough, Dr. Herba and his staff are absolutely phenomenal! You could not ask for a nicer, more compassionate, and knowledgeable group. We are lucky they are in Crystal Lake, but I would drive any distance to keep seeing them!
I was so happy to hear that Dr. Herba was continuing his practice in Crystal Lake. I have been his patient for many years. He always provides a thorough exam and takes his time to listen and answer any of my concerns. His staff is excellent. Weronika was wonderful. She took her time and explained the various lenses available, lent her expertise in choosing frames and figured out the costs for several options I was considering. Very satisfied!
Great office and personnel. Polite, professional and Covid responsible. Seeing Dr Joe is always like visiting an old friend!
Dr. Herba is the best eye doctor, hands down! Hes full of personality and has true class. Shopko Optical in Crystal Lake with Dr. Herba is THE place to go for your eye care.
I would give Dr. Herba 10 stars if I could. Been a patient of his for 20 years and for a period of time I still visited his practice even when I lived out of state. Every visit is a very relaxing, friendly and enjoyable experience.
Very friendly and professional. Extremely knowledgeable...treat you like old friends not just a job. Highly recommended!
Shook Optical is fantastic! Excellent staff, especially Sheila! We are so happy to find them and get wonderful glasses!
I was in need of a new prescription and was not going to return to where I previously had gone. While searching for a new optometrist, I came across Shopco Optical. Having never heard of them, I decided to look at their reviews before calling. Five stars across the board from everyone that had graciously left their reviews. I was impressed and decided to call for an appointment. I was NOT disappointed. I cannot say enough about Dr. Herba. His warmth and professionalism is hands down wonderful. His staff is AMAZING!! Weronika is as delightful as she is knowledgeable. I had several staff memebers give me their opinions of how my glasses looked and I couldnt be happier with my choices. If I could give them more than 5 stars, I would have.
Everything about visiting Shopko Optical in Crystal Lake was great. The office is bright and welcoming, and Dr. Herba is so upbeat and patient. He educates his patients about their specific vision problems and offers options for treatment. Optician Weronika saved me a lot of time as she helped me select my new frames from a huge selection and then educated me about the various types of lenses to choose from and how they would meet my needs. I think the prices are very reasonable.
I went in with my boyfriend to see Dr. Herba for his exam and made plans to get an exam later. They took me in right away instead! Absolutely wonderful, incredibly helpful and didn’t force anything on me. I mentioned I have a bigger head and Katlyn helped me find the perfect pair of glasses without judging. Dr. Herba and his staff are the best and now I know why my boyfriends family followed him.
Doctor Joe Herba is here! So glad we found him. If you looking for a fantastic eye doctor go see Dr. Joe. He and his staff are excellent, fair prices and over all good experience!
Amy was very friendly and informative and just awesomeShiela is the bestThey both helped me find the best glasses and they are the best
Dr. Herba was incredibly kind and informative at my appointment. I learned more about my eyes than I have with any other optometrist prior. And when I needed new prescription glasses, the ladies spent so much time with me to pick out a new pair. The glasses I ended up getting look so much better and fit better than my previous glasses. They also take most insurance and are transparent on prices if you are uninsured. Definitely recommend.
Dr. Herba is awesome. After having several eye exams at other places I had the best exam Ive ever had. Proper prescription this time finally. The cost is amazing and the service is second to none. I would definately reccomend Shopko Opitical. Jessica and Jennifer were awesome with helping me find new style glasses and finalizing the whole visit. If I could rate them 10 stars I would.
Excellent optical shop! Doctor is super friendly and thorough. Quick, efficient operation with no waiting. Shiela was super helpful!
My husband and I had a great experience visiting Shopko in Crystal Lake. From first impression, the space was completely immaculate and staff was friendly and welcoming. Dr. Herba was very professional and incredibly easy to get along with. After our exams, Amy helped us price out glasses and contacts. She gave recommendations on frame styles and found the perfect pair. We took a while to decide, but she was so patient and wonderful to work with. I highly recommend Shopko.
Doctor Herba is awesome! The young lady that helped me, all the staff were friendly and helpfulEspecially Amy who helped me pick out frames!
Dr. Herba and staff are the best - so efficient and super friendly.Wouldnt go anywhere else.
Absolutely THE BEST! I have been a patient of Dr. Herba for about 20 years. The staff at this location is incredible, and the technology they have in office is great. Shelia in the office is a real gem!
Today was my first time seeing Dr. Herba for my eye care. I cannot express enough how welcoming the office and staff were, and how extremely helpful everyone was. Dr. Herba also took the time to explain what he was doing, and why during my exam, which I havent had any previous optometrist do before. Anyone who is hesitant to make an appointment at this office, I highly recommend going to see them! They also made sure to follow all proper COVID precautions. If I could give more than 5 stars, I would. I would also like to shout out to Jessica for her friendly personality and helping me find frames that I absolutely love! I am looking forward to getting them soon!
My daughter and I had a great experience at Shopko Optical is Crystal Lake! Dr. Herba and his staff were great. Dr. Herba made us feel at ease the moment he walked into the exam room. He was very friendly and personable! He took his time and answered all of our questions without feeling rushed. Katlyn and Karen were patient and took the time to help us both decide on the right kind of frames to choose. This will definitely be our go to optical place!
Everyone was extremely nice. Weronika helped me find my glasses and was very helpful and Dr. Herba was very knowledgeable and fun.
Dr. Herba has been my family doctor for many years. I appreciate his professionalism and his friendly personality. Always takes the time to talk, and is interested in my well-being. The staff are friendly and efficient. Highly recommend.
The staff is very friendly, patient, professional and made me feel welcomed. The office is clean, streamlined and high-tech. The selection of frames is neither over or underwhelming. Ive been seeing Dr. Herba for many years and he is quite frankly, the best Doctor I have ever encountered! His bedside manner is absolutely exceptional, He always takes time to answer questions, is informative while keeping things simple and truly cares about his patients. He is a master of his craft and I cannot say enough good things about him. Id also like to mention Shiela. She is super friendly, funny. professional and all-around awesome! This was my first experience at Dr. Herbas new office. As always- it was a 10/10. This is the place to go! I look forward to my next visit.
Griselda was extremely friendly and patient and helpful while I picked out my glasses. She made the experience fun and easy! Dr. Herba was professional and inviting. Always have a great experience with him and his team
Shelia and Dr Herba we fantastic will 100% be going back!
Dr. Herba is at his new and improved shopko location in Crystal Lake. Happy they could squeeze me in and always treat me the best
I had a wonderful experience at Shopko optical. I saw Dr Freitag for the first time and he was very professional and thorough. He answered all my questions and never rushed me. He even encouraged me to try contacts! The office was bright and cheerful with state of the art equipment. I was able to choose a great pair of glasses with the help of Amy and the staff. I will see Dr. Freitag for my annual exams.
I promised the ladies in the front I would be their 50th amazing review and guess what? Here I am! They deserve it! Dr. Herba broke the news to me gently that I’m getting older and with that comes the need for some occasional help in the form of glasses. He took the time to explain what was going on and why as well as stressing the importance of not relying on the glasses I was being prescribed. I was then helped to find a great pair of frames and put my order in. The office is very clean and they’re doing great with cleaning the glasses in between try ins as well. I will recommend everyone I know to come in here! Thank you all so much!
The staff is always very friendly and willing to help you with any questions you may have
Had a great experience! Dr. Herba is excellent, very kind & knowledgeable. Sheila was also wonderful- she did a great job helping me pick out glasses. Very nice office.
We were warmly welcomed as soon as we stepped in the door. The entire staff was friendly! This was our first visit to Dr. Herba, and he lived up to all of the excellent reviews I had heard from others. Definitely recommend Shopko Optical!
My experience today at Shopko was extraordinary. Dr. Herba is the finest combination of professional doctor and interested listener. And the staff were kind, considerate and prompt in working with me on an eyeglass order, ordering new contacts and answering my questions.
Great experience receiving eye test and assistance finding glasses!
Dr. Herba and staff are AMAZING! He has been our family Eye Dr for the last 13 years and would never want to go anywhere else! Thanks Shiela and team for helping me select my new glasses, you made it fun and such an easy process! Highly recommend checking them out!!
My visit was most pleasant with a very friendly staff! Very professional, and I really enjoyed the interaction. For my money?? SHOPKO Optical in Crystal Lake is the ONLY place to go!!!
Came here because Dr. Herba moved here! Hes a great eye doctor who never fails to make me smile. Everyone was helpful and kind, and the glasses seem to be great quality too.
Very personable doctor and staff, highly recommend Shopko Optical in Crystal Lake!! Thanks for the pleasant visit!
I had a wonderful experience at this Shopko Optical Store. The staff took their time with me and I purchased 2 sets of glasses. Dr. Herba took his time with me an answered all my questions. I would recommend this store anyone.
Very clean and bright facility. Friendly staff. Dr. Herba is a warm, easy-going, knowledgeable professional. We have been patients of his for several years and followed him to this new location. Highly recommend.
I had the best experience! I was greated as soon as I walked into the door! Dr took me right after the screening and he was super thorough! Very one is very friendly! I would recommend this location again and again!!
Staff is friendly and helpful, Dr Herba is the best!