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Kings Total Car Care
4955 Broadway, Depew, NY 14043, United States
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Kings Total Car Care
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Ch
Review №1

Girlfriend and I had our oil changed on a 2014 focus and a 2013 fusion and couldn’t be happier. 1/3 the price of oil changes elsewhere. Literally. Great service! Will be coming back.

Lu
Review №2

Taken my car there for tires,muffler and other problems. Great service and very reasonable in charges. Will keep going back

Jo
Review №3

Daughter went in for a simple inspection had a 4 pm appointment did not get waited on for 10 minutes nobody came to counter even though they saw her when they did come they said it would be a bit well at 4:45 with no service I told her to ask for her keys and leave. This was so unprofessional the way she was ignored as if she was bothering them. Apparently when they came to the counter they told her it would be a bit and muttered something under their breath on the way back into the garage if you don’t want to service people don’t take appointments but to be so disrespectful of a young lady is uncalled for and just very sad. Would never go here again.

Mi
Review №4

Bob is such a great personable guy. He always has a smile and they always make room for you. Prices are good and service is excellent. Stop here for all your auto repairs!!

Br
Review №5

Bob and the crew are outstanding. I wouldnt take my vehicle anywhere else.

Lu
Review №6

They are very nice people! I will definitely be back!

St
Review №7

Great customer service like always.

Am
Review №8

Highly recommend this shop for any car repair. All staff are kind and respectful. As a woman, I feel very comfortable going here and getting work done on my car. We have recommended this business to multiple friends and family members, who have all had very positive experiences. Multiple times I have called last minute for an emergency fix/appointment and they have always accommodated me quickly.

Ro
Review №9

Listen everyone if you need something or anything done on your vehicle please take it over to Kings on Broadway Ave in Lancaster, NY. They have the most honest workers. The owner Bob is the best. He not only is friendly but he is honest. Ive been to a lot of machanics in my lifetime and im sorry to say that most will lie to you if your a female. They will tell you other things are wrong with your vehicle and there wont be. They will charge you more than a man. But not Kings. They are honest and their prices are awesome. I got my back brakes and rotors changed today. It was very affordable. Im serious. My friend told me about them and she was right. Now Im sharing with you all. No matter the size of your vehicle. Doesnt matter. They are amazing. Even the police take their vehicles there. And we know they do a lot of driving and must be safe doing it. So whats good enough for them, is good enough for us all. Check them out. You will be glad you did.

Ke
Review №10

Gave me my car back and failed to mention anything about breaking my air conditioning. How could you do this to someone?

Al
Review №11

I went to have a cracked oil pan replaced. I scheduled my car for an appointment with Bob. My car was repaired on schedule for a fair price. Bob was good about informing me of what was going on with my car when I called to check on it. I would definitely use them again.

Ja
Review №12

Fast and wonderful service. Oil change and tire rotation. 30 minutes.

Ch
Review №13

I called an hour before closing as I had a flat tire and wanted to see if they could possibly plug the tire. I went right over and they spent about 40 minutes fixing the tire, came out and said my car was all done and said no charge!! .. They were so polite! Guess what? You can bet Ill return for any repairs or service I have. Thank you Kings Total Car Care!

Al
Review №14

Very professional and fast took them 10 mins for my oil change my car greatly thanks you all

Lo
Review №15

Last minute vehicle inspection went smoothly! Thanks to Bob, who squeezed me in!

Ar
Review №16

Went here for an inspection! Even though I was late, they still Had it done within an hour!! Great recommendation from my friend, Linda!! Thanks!

Ri
Review №17

Amazing shop! Bob runs it and is the most honest knowledgeable guy I know. I trust this place and they get you in and out. I refer everyone here.

Ph
Review №18

Good experience. Got in ahead of schedule. Sitting area is clean and the plant life is immaculate. Fast service and tires are awesome. Feels like I got a new car.

Jo
Review №19

Great place and very good work!

An
Review №20

Good prices and fast service. Just a bunch of good mechanics, doing good work with good pricing. Highly recommended!

Al
Review №21

I ran over a screw and Kings auto was right down the street. I stopped in there and within seconds they stopped what they were doing, came out to my car, removed the screw and plugged my tire. Great service and customer care.

Ru
Review №22

Great people, prices, and service.

Ti
Review №23

Bob is the man, if he has to roll up his sleeves and work on your car himself he will. I’ve been a loyal customer for the past 20 years

St
Review №24

Horrible job charged almost 2 grand to fix vehicle broke down same day smart people dont risk getting a ripped off

am
Review №25

So happy, my tire pressure sensor kept going off and they reset my tire sensors free of charge! I would highly recommend it here!!!

Da
Review №26

Kings is great. From Bob to the mechanics everyone is friendly and helpful and go out of their way.

Ka
Review №27

Excellent work and excellent price!

De
Review №28

The mechanics and customer service at Kings Total Car Care in Lancaster, New York are outstanding and they are very reasonably priced. I always get great service and they have become my #1 car service company - I highly recommend them.

St
Review №29

I have ALWAYS gone to Mavis Cole. At Maviss Walden location, they have major scheduling issues, so its tough to get in. At Maviss transit/Genesee location, they always tell me theres some major issue with my cars, and try to sell me something (they work on commission).. Kings is fair priced, they keep schedules, and they dont over or under-exaggerate, they tell you the TRUTH about your car and its issues. They have today earned my business for as long as I live nearby.

Do
Review №30

Good, fast service. Very friendly staff.

Ta
Review №31

Very professional. Honest

Jo
Review №32

Excellent work. Explained everything

ma
Review №33

Great place... squeezed me in on a very busy day on short notice... ( forgot about inspection due ) totally worked with me, not against me. Definitely people persons that work there.

Do
Review №34

This place is great fast. Workers are transparent. Oil changes are cheap and never feel like I’m being ripped off. I’m doing all my car business with them!

sh
Review №35

The only place that does not try to take you for a ride around here! I had my inspection done and wheels balanced for $40! He also fixed my car once before and didn’t even charge me. Great place. I will definitely go back.

Mi
Review №36

These guys were great. They answered all of my questions and quoted a price that was below all of the major chains. The customer service was top notch.... I would totally recommend them to friends, family and brother firefighters!

Ma
Review №37

We wouldnt take our cars anywhere else! Dont get ripped off elsewhere, go to Kings!

Me
Review №38

Great place

Ni
Review №39

Very honest and always does good work. Not only have I been going for years but many coworkers also use them for service.

Ry
Review №40

Absolutely phenomenal people, prices, and service. I have been going to Kings for 15+ years, I recommend it to others. My car has 320,000 miles on it and counting, and Kings deserves all the credit !

wa
Review №41

This is the place to go if you need any service to your vehicle. Very Friendly and knowledgeable. Also competitive as well as cost effective

Sc
Review №42

Weve taken our cars here for years and always been happy. They know what theyre doing, give you options, and dont sell unnecessary work. Prices are very reasonable, with honest quality service. Thanks!

Mo
Review №43

Great and friendly service! Fair pricing too! Came in as a first-time customer for tires. My alignment wasnt far off so they only charged me half! Highly recommend them!

Je
Review №44

Always a fair price and prompt work

Ji
Review №45

Every time i take my trucks in for service, they always pin point the problem, call me with update, and do excellent work at a reasonable price . Never disappointed me on over 10 years of service, on 4 different vehicles.

K
Review №46

Im a crooked mechanics dream: totally ignorant about cars. Fortunately, Kings is always honest and delivers quality car care at the fairest of prices. I could definitely see another place taking advantage of my auto ignorance and charging me for work they didnt really do. Kings is the best -- trustworthy and quality work. Im so thankful theyre in my area!

Ge
Review №47

TOTAL RIP OFF. THEY CHARGE YOU 4 times the cost of the part. THEY FAILED MY BRAKES DURING MY INSPECTION. AFTER MY CAR WAS FLAGGED I TOOK MY CAR TO AN HONEST INSPECTION SHOP WHO PASSED THE SAME BRAKED AND SAID THEY ARE IN SPECS AND NOTHING WAS WRONG WITH THE ROTORS

Ma
Review №48

Ive been taking our company vehicles here for the last three years and have always had exceptional service at reasonable prices. They do the job right and tell it like it is.

An
Review №49

I have been taking my cars here for 12 years. Bob is as good as it gets when it comes to taking care of customers. Fair pricing, friendly service. My wife finally started taking her car here after going to the dealer for years and she hasnt been disappointed either. We will never go anywhere else

Jo
Review №50

I have been a customer of Kings Total Car care Depew NY for about 10 years and Bob and Paul have always accommodated me.. A+

As
Review №51

Great service! Fast, friendly, professional!

Sa
Review №52

Service excellent as usual . Very satisfied ☆

th
Review №53

Wheel Alignment done right the 1st time and didnt try to sell me anything I didnt want. Thats an honest business model.

ki
Review №54

Very straightforward.. told me what i needed to hear and helped me understand everything.. highly recommend kings! Awesome workers!!

Fr
Review №55

These guys are the best. Fast reliable service

Ja
Review №56

The people here treat you right and arnt out to try and get every dime they can out of you. I take my vehicle here for everything. Their scheduling is always good and never had an issue with my car after I left. I recommend this place to everyone

Je
Review №57

Kings Total Rip Off!!! Brought car in for steering repair. Was quoted one price and bill came out to over $500 more. And the steering still makes a terrible noise when driving the vehicle, and now the air bag light is stuck on. Brought it back to address the situation only to find out there are other problems with the vehicle which they didnt tell me about originally. Now Ill be out more $$$ to fix those issues which do affect the safety of the vehicle. If I would have know this up front I would never have had the initial repair work done. Now Im out $1300 in repairs for a vehicle that is only good for scrap.

Pe
Review №58

Ive always been pleased with their service and very nice crew. Im always happy calling them since they know how to treat their customers and very loyal.

Br
Review №59

We have used Kings for all our automotive services for years, going back to their old place. Bob and the guys are great and we have total confidence in their ability to fix any problem thrown at them. I would definitely recommend them to others.

Pa
Review №60

Kings does our inspections and works on our vehicle. They are very fair with there prices and they dont try to rip you off. We trust Kings!

ti
Review №61

Dan is great, always honest and upfront

Mi
Review №62

Never heard of this place

NY
Review №63

Very fair pricing for routine service work I have had done on both my vehicles. They seem to work on a wide variety of brands up to and including Porsche. 19+ rims on ultra low profile tires can be a problem for their tire machine as I found out though.

Ma
Review №64

First time customer during Covid pandemic. Went to get my car inspected. Not a single employee wearing masks or gloves while waiting on, working on, or getting in and out of cars. Will never return.

Di
Review №65

The best place Ive ever gone to to get my truck fixed they are the nice treat u like part of the family They go out of there way for u and try to make things as easy as they can for u Always fixed it right the first time not 20 times later and still have same issue

Sh
Review №66

Went in for an oil change and tire rotation. ...and they did not touch the tires. They didnt even check the pressure.... and left us with no washer fluid. If you get Bob waiting on you.....good luck!!

Ce
Review №67

I cant say enough good things about the mgr. Bob Elesco and his staff. Professional, courteous and knowledgeable. As a women I feel safe and respected when I go to Kings Automotive in Depew, N.Y.

ry
Review №68

My car came out perfect it didnt take them long they fixed it within the same day they are a very good company

Je
Review №69

So far its been just a good honest shop that treated me right, not cheated me and has been extremely fair on prices. The waiting room is not entirely clean or comfortable, however, if it keeps the cost down, why worry about it! I definitely recommend this repair shop.

Go
Review №70

I went over to Kings Auto and Bob was super kind I was having a bad day I started crying Bob did everything he could do in his power to help me I would recommend this place five star hands down

Ri
Review №71

Kings auro very honest and treat you like famil

Ji
Review №72

Took about 2 hours to get my oil changed here. Their interior is very old and dingy. Only saving grace they have is their prices. Bought my own oil and they only charged me for a filter for the whole job

Da
Review №73

Ask for Bob. He will go the extra mile to help you. At a fair price.

Ch
Review №74

Great service !!!!! No worries. 🙂

Tr
Review №75

This is the only place I will take my vehicles. Honest and gets the job done right.

Al
Review №76

Absolutely the shittiest shop with the laziest workers. Wont tell you how much anything costs so they can charge you extra. Joke of a car shop

St
Review №77

Very knowledgeable. Upfront and fair pricing. Great work.

Ma
Review №78

Had my inspection here last year and oil changes several times. My inspection last year passed no problem. Once they forgot to put my oil cap back on and oil splattered all under the hood but I never said anything because accidents happen. But now I’m a lost customer. I went in to get my oil changed, and inspection done. Got a call saying it needed over $800 in repairs because of rust on my control arms. When I declined the repair, I was spoken to very rudely and not cashed out until the guy had MADE two phone calls before even talking to me. Women always get taken advantage of in these situations so I made sure I told the guy my dad would check it out, which in response he said very rudely “ok then. I guess I’m just going to have to fail you” Anyways, I took my car else where and it passed.

Am
Review №79

I have had nothing but bad service from this place. They are friendly and personable to your face, and then screw you over with repairs. And also leave greasy fingerprints all over the inside of your nice clean car. Neither do they rotate your tires or fill up fluids, even if you ask them to specifically, which are all advertised as being included with oils changes. I was taking my car in for simple oil changes regularly and after a couple months noticed my car was leaking oil right after my last oil change. Not just a little oil but big puddles all over my driveway! I took it back in and was told theyd have to keep my car overnight and it was probably the power steering fluid...... even to the untrained eye you could easily see it was leaking from the oil pan. I took it took it to another machanic and he confirmed it was the oil! There there was no oil plug seal and it was barely screwed back in! My car had been leaking oil all over for days at this point and I was upset that they had made such an obvious mistake but took it back for them to correct. They fixed it free of charge. A while later I took my car in because it was making a squealing noise and they told me it was my alternator belt and my timing belt would both need to be replaced. Shortly after my car was still making the same noice, after I had just paid them to fix the problem!! I took it in to be checked by another mechanic and right away he said its the power steering belt. So I just dropped a bunch of cash for Kings Total Car Care to rip me off??!! At this point, Im furious. Just outright furious because this is the second time theyve ripped me off and lied to me! Just because I am a woman, young and blond, dont mistake me for an idiot. I grew up fixing cars on a farm with my dad and your bad service and outright dishonesty will not be overlooked.

Fr
Review №80

Its hard to find a mechanic that you can trust and I trust Kings

Ri
Review №81

Always Fast Friendly and Reasonable Service Prices

Ro
Review №82

Very helpful mechanics

Sh
Review №83

Very happy with my service here. They are very reasonable for oil changes.

da
Review №84

Great car care always dependable, Bob and Paul are great guys!

Jo
Review №85

Kings does an excellent job.

Da
Review №86

Excellent shop

Ke
Review №87

Great service and prices

Je
Review №88

Will never bring my car here again, came for inspection, said i needed brakes and e vap quoted an outrages price, turned out i had half a pad both front and rear, LIARS !!!!!!!

Ka
Review №89

Fast friendly service

St
Review №90

Great place to clean vehicles

Je
Review №91

Got us in right away! Happy with service.

Aa
Review №92

I trusted them to take care of my car and they havent disappointed.

Gi
Review №93

Bob works hard on finding a part that is outdated.

Ro
Review №94

Good, dependable service

Jo
Review №95

Apparently they closed recently.

Ka
Review №96

Great service!

Ch
Review №97

Very professional.

Ro
Review №98

Manager Bob is the best

Ch
Review №99

Relaxed, friendly, and straightforward.

Ch
Review №100

Personal care

Information
4 Photos
100 Comments
4.5 Rating
  • Address:4955 Broadway, Depew, NY 14043, United States
  • Site:http://kingstotalcarcare.com/
  • Phone:+1 716-681-4600
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Muffler shop
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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