user
E-Cig & Vape Depot
1933 Pleasant Hill Rd, Duluth, GA 30096, United States
Appearance
E-Cig & Vape Depot
Comments
A
Review №1

SUPA DOPE! J is serious business and gives great recommendations…HTU!

Gw
Review №2

John really helped me out, after just an hour, I tried smoking a clove again.....made me want to gag!! Thank you so much!!

Li
Review №3

Love this place. Guy is very knowledgeable about products and is helping me quit smoking

Na
Review №4

Pros: Great selection of vape products, and tobaccoCons: parking entrance, outdated products( but he tells you if they are expired) in my case this was for CBD edibles.I came here about 2 weeks ago in search of a new hookah or the tobacco for the one I have now. When I walked in the place is well stocked from hookahs, tobacco, cigars, alllll vape products, and a few CBD products as well. I found an entire hookah set for $75.00 which is cheaper than I could find on Amazon. I love how knowledgeable and upfront the gentleman that was working the Sunday I went in was.

Ao
Review №5

The guy that is running the place is very friendly & Knowledgeable. Was a nice place, quality is always worth price. Totally going back to this location.

mi
Review №6

Very knowledgeable. Good prices too.

Xa
Review №7

Ugh...just Ugh. Not terrible but they dont have many options as far as e cigs go and I have had some bad experiences. I do want to apologize for almost cursing them out on my last bad experience but suffice it to say Im never going here ever again. They need to do better.

Kh
Review №8

I forgot his name, but he was very helpful and knowledgeable. Flower was good too, definitely became a regular 👌🏾

Ca
Review №9

Great customer service! Nice guys

To
Review №10

Small hole-in-the-wall place. Friendly and knowledgable staff. Prices were reasonable, wide selection of shisha, hookahs, hoses, etc.. I recommend for all hookah lovers. I dont vape or e-cig shop so I cant attest to those two

Ja
Review №11

Decent selection at this store but the customer service isn’t what it was before. Staff just doesn’t seem interested to be there and it makes customers not want to come back.

Ke
Review №12

Groovy place😁👌💖

Ke
Review №13

I’m actually about to stop coming here I been a loyal customer bout 2 years faithfully but lately the hookah supplies I need they STAY out of then have the nerve to have a OH WELL attitude. They tried to make it right with me once before and gave me free box go figure 🙄but honestly it’s to many hookah shops to be turned away all the time and wasting my time I’m done! They lost me as a customer for sure

To
Review №14

Best prices and friendly service

Jo
Review №15

Awesome selection & knowledgeable staff! Not a single pushy associate. Theyre also not gonna lead you to the most expensive items just to get a good sale, but theyre always gonna give you exactly what you need. Their juice selection isnt as broad as I usually like, but they have an amazingly broad selection of everything else, from mods to tanks, coils, and rdas. Definitely worth the traffic to get to it!

El
Review №16

These guys really know their stuff. Theyre always helpful. Any questions about parts, mods, tanks etc they can help you out. Highly recommend!

Ro
Review №17

This is the best shop around this area. Everyone there is really nice and knowledgeable which is great. They help repair mods and also give you tips about gaping compared to other shops. The environment is really chill.

Ri
Review №18

As a first time customer and new to the vaping scene, I was very impressed with my experience here. The young lady who helped me was very knowledgeable, patient, and kind with me. She went out of her way to help me get started with the products that would suit me well. Im definitely happy with this place and would highly recommend it.

Gl
Review №19

Been doing business here around 6-7 months and they are the greatest bunch of guys to do business with. Even if they dont have what I need and I get really sore about it, they keep their cool and patience and always remember my name. They always call you back and try to find you something to tied you over. Great bunch of guys & my favorite vape shop!

Ra
Review №20

I dont smoke or vape. Visited seeking other equipment. The staff was friendly and helpful.

Li
Review №21

Everyone here is extremely knowledgeable in any vaping products or devices you need! They did not try to up charge me on ANYTHING!!! I had fun watching them do cloud tricks too😁! Thanks again gentlemen!

Jo
Review №22

Best vape shop in Gwinnett. The owner is an awesome dude and will cut u deals on the spot. Good atmosphere as well. Knowledgeable employees

Ra
Review №23

Not very knowledgeable or overly helpful. When I asked questions, they had no idea what I was talking about. I moved from Florida where they have tasting set ups to sample tastes (no nicotine) so u I didn buy and were unhappy, and also they could mix flavors However, the only option we had was to tasteoff finger .Prices were good, but I asked for a SIMPLE starter kit until we could find ours, was shown a 60.00 kit instead of the 9.99 kit

ma
Review №24

Love this place. They make sure they know their regulars name. Almost always have my juice in stock and if not, they can order it and have it the next day. Great atmosphere.

Ez
Review №25

I was a loyal customer for a few years. With the change in staff a little bit. They have attitudes with me. I brought a mod the guy didnt even open it, and show me. When I ask him to open it, and show me. He didnt take his, and go over the mod. I used to love E-Cig, but not anymore. The staff used to have great customer services

Ch
Review №26

Cigarette Depot is my go to store for all my vaping needs. Friendly, knowledgeable staff and I have always had a pleasant experience. I love that everything is priced unlike some of the smoke shops in the area that can jack the price up on you at random. Keep up the good work!

Bl
Review №27

Great product selection wonderful staff and very friendly respectfull the only negative is when i was sold a defective battery it felt like they were blaming me and refused to give me a refund or swap it out for a good one. The owner doesnt know how important fairness and compassion and compromise are in a customer service business.

Ev
Review №28

The shop is ok. They don’t do refunds so just be careful before you buy. But other than that great place.

Sh
Review №29

The customer service is AMAZING! Roger was super helpful.

Ch
Review №30

Came in today was just looking for a new e liquid to try. Kyle was very helpful. He was showing us several of the vapes. I ended up leaving with a new vape and a new e liquid! Kyle was not pushy at all. He was explaining everything and answered any question that we had. Also, told us if we had any questions to feel free to give him a call and he would help us. Great personality! I will be back!!

Ke
Review №31

So many different types of vaps here. Excellent customer service. They show and tell you how to use evening in the store!

Si
Review №32

Guy helped me out with my Drag 2..Awesome l!

Ke
Review №33

These guys are hands down awesome. One of the employees took a great amount of time explaining to me the ins and outs of properly putting coils in vapes. I had an issue with a recently purchased vape that spazzed out on me with the display going to some weird programming code on it. I took it back and asked him if he knew what was happened. He swapped it out for me. Overall these guys know their stuff and dont rush you just trying to get sales as quick as possible. If youre in the area and need to hit a smoke shop, these guys are the best.

We
Review №34

Went in to pick up some coils. I bought a 5pk, get home and realize the box only has three in it. They admitted the mistake and gave me the other two coils, but this obviously required me to make a second trip to the store. Customer service, pricing, and selection werent bad, but nothing special.

jo
Review №35

Grateful they sold kratom left mine at home on a spur of the moment getaway Im so happy without kratom I will get really sick

Sc
Review №36

Friendly guys in there working the counter they are willing to take their time and explain products and merchandise. Their prices are good, they have a loyalty program points add up quick if you vape a lot.The owner, Billy is always bending over backwards for me and goes out of his way to make sure Im a happy customer. Yeah I can get some things cheaper online but in the end it is a wash and I rather give my business to locals.Their product selection is huge and growing if you vape in the Atlanta area this is where you want to go, end of story.

Al
Review №37

They have a great selection and decent prices. Plus, they always remember me & what I usually get...even if I havent been there in months!

FA
Review №38

Billy has a great selection of juices and mods and a nice lounge atmosphere. Bought the Occultus mason 120ml because Billy suggested it. Awesome suggestion and current favorite juice haha Will definitely be back for more.

Jo
Review №39

Trendy vape shop. Music, flashing lights, cool staff. Could be a little more professional in my opinion, but overall very helpful and knowledgeable.

Sl
Review №40

Went in to buy a vape & was set on one particular kind, however, Roger was super helpful & helped me find exactly what I need for my goals & helped me be cost-efficient! I’ll definitely be back.

Ch
Review №41

Very very good customer service. Wonderful prices and all the workers are really cool!

Ev
Review №42

Excellent customer service. I bought my first box mod/vape here, and they showed me how to work everything and went out of their way to ensure I was 100% satisfied with my purchase. If youre going to buy a vape, this is definitely the place to go to!

Ga
Review №43

Awesome staff, very helpful. Great spot to chill. Will definitely be going back!

Ch
Review №44

This is the place to get all your vape supplies. Great pricess and knowledgeable staff

MC
Review №45

Good vape shop just wish they had a larger selection of CBD products.

Al
Review №46

If you like hanging out with children then this is the place to go. No organization and over priced products.

gr
Review №47

Very knowledgeable. Always willing to help and answer any questions. They always have great attitudes.

St
Review №48

My bf loves this location because of its chill vibe and inexpensive a-cig juice.

Ca
Review №49

Very knowledgeable and helpful

Sa
Review №50

They charge double for vape mods what I bought online. I suggest do your research before going there.My Caucasian friend bought it for $75 when I was quoted $120. Is it charge-the-black-man-double kinda operation? I dont know.

Mr
Review №51

I use to like this place. So I purchased a Vape in total I spent close to $80. Well first day it held a charge for an hour maybe a week into having it charge only last 15 min. Took it back and I was told there is nothing they can do. I should just purchase another one. So be aware if it doesnt work your screwed.

Ju
Review №52

This is Gwinnett counties BEST vape store. The staff is friendly and helpful, and I mean they know their stuff! Great prices, great variety, great hours. I wont go anywhere else!

Re
Review №53

Friendly, good supply, convenient, not expensiveI have been going here for a year and I continuously get great versions of products at reasonable prices

An
Review №54

Excellent service and knowledge-able employees! Friendly enviornment; feels like home.

Re
Review №55

After leaving a comment, the owner got in contact and gave me a working E-Cig. I have more confidence purchasing from this store now and can now recommend. Thanks Billy!!I would definitely not recommend buying an electronic cigarette from this location unless you are a tinkerer looking for DIY project.!!Broken E-Cigs backed by a no return guarantee.!!I purchased a new in box partially working E-Cig. I brought it back at which time the clerk Jerry Rigged it and gave it back. Now I find myself Jerry Rigging it each time I replace the cartridge.

Da
Review №56

Their prices on batteries and juices are very reasonable. They also have a lot of deals also based on your number of visits.

Go
Review №57

I was a cigarette smoker for 20 years and over the past 3 yrs Ive tried to make the switch to vape, going to several different vape stores and trying different products with no success, until I walked into this store, they knew exactly what I was looking for. The staff here is very knowledgeable and helpful. Thanks guys

ph
Review №58

Good place to come shop, vape, and hangout.

Ch
Review №59

Absolutely wonderful vape shop. I buy from vape shops all over the Atlanta area and Ecig and vape depot keeps me coming back because of their excellent selection of juices as well as the good prices. All of the employees are extremely friendly as well!

Ia
Review №60

Great selection and the staff has the answer to any question you may have from pg/vg ratios to exotic coil builds.

Sq
Review №61

Has some of my fav ejuice

La
Review №62

Friendly, knowledgeable staff... huge selection of mods and juice. One of my regular spots to shop and hang out.

Ra
Review №63

They’re super chill in here lol. Reasonable vape + vape part pricing too!

La
Review №64

The only place I go. Great customer service!

Ke
Review №65

Visiting from outta town, they have a lot of good flavors. Good place to hang out and vape.

th
Review №66

One of the best vape shops that you can go to for a decent price on juice and coils

Ti
Review №67

Best prices Ive seen around. Great staff love the free rebuilds and such a vast selection of jucies

Jo
Review №68

SOLD ME A FAKE VAPE MACHINE... VERIFIED FAKE DEALER.UPDATE: I CONTACTED THE COMPANY THAT MAKES THE MACHINE I BOUGHT FROM THIS STORE AND I WAS TOLD IN AN OFFICIAL MESSAGE THAT THE MACHINE I WAS SOLD IS A FAKE!!!!!!!The selection is VERY OUT-DATED!!!! THEY HAVE ALL THE OLDER VERSIONS BUT WILL TRY TO CONVINCE YOU THAT ALL PRODUCTS ARE BRAND NEW. DONT BE FOOLED. SPENT $120 ON A MACHINE BECAUSE I JUST NEEDED ONE AS MY OTHER WAS OUT OF COILS. MACHINE NEVER WORKED PROPERLY FROM THE GATE BUT WAS TOLD THE BATTERY NEEDED CHARGING. SHORT STORY MACHINE NEVER WORKED STORE OWNER REFUSED TO REFUND OR EXCHANGE MACHINE AND IM OUT $75. ITS ONLY A $75 LOST BECAUSE I CAN USE THE LIQUID I BOUGHT FOR ANOTHER MACHINE. DONT BE FOOLED BY FRIENDLY SMILES OR FAST-TALKING, THESE ASIANS DONT MIND TAKING YOUR MONEY. #2 NEVER DO BUSINESS WITH ASIANS ANY FREAKING WAYS!!!!!! DUUUUUH BUT THEY HAD A AMERICAN CAUCASIAN THAT FOOLED ME INTO THINKING THIS STORE WAS ALRIGHT. SHOULD HAVE ASKED WHO OWNED IT. THATS WHY IM TELLING YOU GUYS SO U WONT BE FOOLED

Ty
Review №69

Great place, great vibes, great prices, great staff!! Ive always supported this shop and always will

Ch
Review №70

Great place..late hours. Neil is very knowledgeable

Da
Review №71

Just recently started vaping and this is by far the best vape shop Ive been to. Friendly and quite knowledgeable, they were able to answer all my questions.

Ge
Review №72

One of the best please to go buy vape in Lawrenceville

Re
Review №73

Staff is always pleasant and knowledgeable about the products they carry.

Le
Review №74

Best vape shop in area by far. Wide selection.Ficus on service

ca
Review №75

Great staff. Much product. Such good price.

Jo
Review №76

They had the part I needed where no other places had them 👍

Pa
Review №77

Great products thanks 4 helping me vape

Lo
Review №78

Lots of choices. Friendly knowledgeable staff.

Vi
Review №79

Tye is awesome! Hell help you out with whatever you need!

Iz
Review №80

Bought a vape here a few weeks ago. Everything went well, until one day the vape started having problems. The button started feeling kinda recessed and the vape kept on firing on its own without even being touched. When I went in to tell them about it, they tell me that its common to happen with the basic vape that I bought and that theres nothing they can do about it. So now my vape is just burning my juice and coil on a minutely basis. What a waste of money.Oh, and they sold me the wrong coil once, that I picked up on after it starting feeling a lot harder to inhale, and confirmed by another vape shop.I would avoid this place.

yo
Review №81

Best Vape shop in Duluth hands down. Great selection, staff, and customer service.

al
Review №82

Great place amazing customer service really good prices these people will help you out with choosing different stuff and they have a wide variety of stuff

Un
Review №83

Very knowledgeable... great staff

Mi
Review №84

If i could give less than one star i would. The people who work here have very little respect for there customers and treat them like children. I bought my first e-cig here and after the first day one of my batteries stopped working and after fiddling with it and only making it work sometimes i determined it was faulty and needed to return it. On two separate occasions i went back and the guy there insisted i just was not charging it or that i was using it incorrectly. I dont know if you have ever used an e-cig before but there not incredibly difficult to use. Long story short i suggest going somewhere else for your vape needs. These guys are nice but get to busy talking and hanging out to run there business correctly.

Ki
Review №85

Great selection, great service, great location. What else can you ask for?

Ch
Review №86

Good experience, Ill be back for sure.I was immediately asked if i needed help, I declined, then was left alone to window shop for a reasonable amount of time, then I was asked if I needed help a second time by Brandon. Thats solid service, not pushy at all.Brandon is a really knowledgeable and nice guy. They didnt have exactly what I needed, but they knew exactly what I was talking about. They have tons of selection! I picked up some batteries for my wifes EVOD (at a reasonable price)and just got a good idea of what they carried. Brandon showed me some of the mods from the cases, let me handle them and educated me a bit on gear I hadnt seen yet.One good thing, he didnt tell me that anything I was using or was used to sucked. AND he didnt do the hard up-sell on me either.Be aware that it is a lounge atmosphere, so there will most likely be folks sitting around vaping, joking, eating lunch, watching tv, etc... It does have a bit of the frat house vibe, but these are young guys running a business that is built around an emerging market. If you are ok with that, go see Brandon, you wont be sorry.*Best advice I can give the shop to get that 5th star: Clean up the counters a bit and hire a female to level out the testosterone and frat house vibe.

Ye
Review №87

Terrible, you have a couple of good staff members there that know their product but the owner is unprofessional and childish. Skinny Asian kid with his pants hanging down displaying his underwear, baseball cap sideways who tries to talk down to his customers. Have a problem with something? Its your fault, you dont know what your doing, you miss used it, you are too new, your opinion doesnt matter. He doesnt even trust his own employees to give you a magnet if he is not there, The employees are afraid to show items to you and handle them because the owner will get angry with them... There is no organized menu of e-juice flavors, just a bunch on the shelf and disorganized testers sitting on a counter. The stickiest vape bar I have been in, highly suggest you avoid this one as there are much better vape bars in the area. You will pay over double the online price for a mod if you go here and if somethings wrong you will get blamed and treated with complete disrespect.

Br
Review №88

I am posting to Yesuk Schwartz reviee because I was there that day. Yesuk (Rob) is posting as someone else because he assaulted an employee that day and walked out. He seemed angry that day walked in speaking badly about His son and wife just TMI. Then he went on to reviewing mods in the store stating some were bad because he read a review online. He took a response the wrong way and it triggered him to attempt to assault the employee and just grazed him luckily. Leaving him angry. Ive seen him there before and they always seemed to have a good time joking with each other.Every time I have been to Cig Depot (its a VAPE shop!!!) They have been more than friendly and helping. It feels like home each time and they answer every question I ask no matter how annoying I get. I started a noob and CIG Depot has slowly bestwoed me with there vaping knowledge. It has been great, I never feel pushed to buy anything just what I need. Being a small mom and pop vape shop yes it gets disorganized sometimes but they have the biggest selection I have EVER seen!!! Ppl have to understand how much work it takes to maintain that kind of inventory. There prices are also the best for B&M store obviously its cheaper online but you get it now for a little extra. They always have the newsest mod and RDA and the Best Builders!!!! I appreciate all the help so far guys!!! No other shop will build for free.

Br
Review №89

Pretty decent shop. Knowledgeable staff.

Jo
Review №90

These guys are super friendly, really funny, and just all around rad. i will be continuing to come to their shop as long as i vape

Ni
Review №91

There is only one guy that is knowledgeable and nice the others are just there to hangI really like the shop but they do charge 30ml prices for 15ml liquids thats why only 4 stars

Mi
Review №92

Staff is great, selection and advice is unparalleled. This is the place to go for your vape supplies and information.

Di
Review №93

Has everything youd think youd meed from build sets to mods

Ed
Review №94

This place is trash, they will rip you off, and there is no sense of love

le
Review №95

Great job on mods and great customer service.

ja
Review №96

Nice and easy. No pressure, no problems

Ba
Review №97

Cool people. Variety of things to choose from.

Ry
Review №98

Great shop, good helpful employees, and the owner, Billy, is a nice helpful guy. Will keep returning here.

Pe
Review №99

Been to this vape store since they opened years back, always my go to vape store.

An
Review №100

Stoned crew that leave their pot paraphernalia laying about so that customers can see it.

Information
21 Photos
100 Comments
4.2 Rating
  • Address:1933 Pleasant Hill Rd, Duluth, GA 30096, United States
  • Phone:+1 770-687-2251
Categories
  • Cigar shop
  • Tobacco shop
  • Electronics store
Working hours
  • Monday:11AM–8PM
  • Tuesday:11AM–8PM
  • Wednesday:11AM–8PM
  • Thursday:11AM–9PM
  • Friday:11AM–9PM
  • Saturday:12–7PM
  • Sunday:11AM–8PM
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations