Good helpful staff. A lot of good shoes choose from.
Recommended to come here from my chiropractor and foot doctor! Best shoes & excellent customer service every time! Recommended to all my friends and family!
Love this place, I buy all my shoes from here every 6 months to a year.
This is a great place to get running shoes, they are great about helping you decide what shoes are right for you.
So just came here with my buddy and his kids to get shoes. He was very rude and pretty much told us no kids shoes and told us to leave. Will never be back here. Guy helped had red beard but dont know his name thanks..
The only place around that Ill go for running shoes! Being a family-run business they welcome you in and truly connect with customers. Their staff is knowledgeable and can help find the best shoe for your running or athletic needs. Rewards program helps keep shoes for the family affordable. Everyone is very friendly, and I highly recommend stopping in for a visit. Try on some shoes while youre there!
As a person with chronic ankle problems this is the only place I go for my shoes. Never had a bad experience.
Friendly staff who were knowledgeable and a great help to me in selecting a good supportive pair of walking shoes. Best pair Ive owned in years.
Mega ultra special super chocolatey fudge helpful customer service. 30 day return policy and they help you find the right shoes for you.
Always great selection, helpful knowledgeable staff that go out of the way to help.
There staff is helpful. Very clean store. Love the shoes
I have been a longtime satisfied customer since my podiatrist recommended this excellent foot wear store years ago. I recently had a virtual shopping experience with Ann that I have to share!! She had no boundaries with her service!! She was the most outstanding, thorough, knowledgeable, and truly dedicated to customer service beyond all expectations!! There were NO stops for Ann!! When I received them via Speedy Delivery, the box had a hand written note by Ann that was amazing!! I typically do not take time to rate and review a purchase but this service was unbelievable!! Oh, I have to note, my feet are loving it too!! I can get back to walking!! I highly recommend Tortoise & Hare Footwear for ALL your footwear and foot concerns!!
Jim and his son’s are so helpful and friendly. Wouldn’t buy shoes anywhere else. Five star business for sure.
Tortoise and Hare provides intelligent, personalized service. They have all of the best brands and some of the most comfy socks to ever grace your feet. They will take the time to find the fit that’s right for you!
Great selection of shoes and great customer service.
Extremely helpful staff who go the extra mile to make sure they you get what you need.
I was up from TX visiting my little girl in MN. As we typically do this time of year, we headed up to Duluth to see the sites. Unfortunately she was sent with Daddy (me) without boots. So when we made it up to Duluth, I stopped into the store here and happened to speak with Tim the owner. I explained the situation, that I just needed a warm dry pair of boots, “nothing crazy” (given it was snowing at the time but I didn’t want to drop $150 on boots). He found a perfect pair very reasonably priced. He even threw in a dry pair of socks. It’s stores like this that are worth supporting. Made my daddy-daughter time a little easier.
Best customer service. Well educated staff. Great shoe wear options
Great service & very helpful!! And good supportive shoes!!
Great place, in and out with a good pair of shoes in 10 minutes. They measured my feet with a cool machine, told me what issues I had, and helped me pick out a great pair to give me some support for work. They look good too!
Very good place to buy shoes. Excellent customer service!!
Salespersons were very knowledgeable and took the time to listen to what my podiatrist told me I should have in a shoe. They brought a multitude of different shoes to try until I found the right ones!! Will be doing my shoe shopping here in the future!!
The owners are great and they have unique, must have items. The personal care they give each customer is second to none.
Fantastic staff who work with you until your totally satisfied! My feet are hard to fit in a sandal, they ordered 3 times until they found a sandal that worked! Attttt! Ill be going back again and again! Also have great selection Saucony and Brooks shoes !
Excellent and professional service for my foot problem. Reasonable pricing and discounts.
This was my first visit to the store. This store has excellent customer service! The staff is very friendly, helpful, and listens to what youre looking for in particular in a shoe. Theres plenty of style choices for many foot types. I have a wide foot with no arch and plantar fasciitis and they still had many choices to pick from. Ill definitely be a returning customer.
I prefer to shop locally! Our son really does not enjoy shopping of any kind. The people at Tortoise & Hare had him laughing and enjoying the experience! THAT along with a fantastic product at a fair price...priceless! We will be going back!
Excellent selection of footwear and super people to help and advise
A very knowledgeable and nice sales person. They had what I was looking for. A very good experience.
Never dissatisfied when I shop at Tortoise & Hare. My experience is always personalized to what shoe will fit me best. 100% better then any box store, you wont get this service at DSW or Payless.
Really did a good job measuring my feet and getting me an exact fit with the pronation support I needed.
My wife likes their running shoes I get mine at Benders.
I love shopping here. Everyone is knowledgeable, helpful and very nice
Amazing service, wonderful people. I have odd feet and they were able to order my size shoe in 2 days. Amazing!
Generally good service, unlike other local shoestores they generally stay out of your way and allow you to decide yourself, checking in to make sure things are good. If you prefer direct make-the-sale service Id go to another store, but I prefer this style!Had more training shoe selection in my size than the other stores and had good prices. Stocks on spike shoes were a bit lacking, however.
Love my new Brooks! Stopped to get a pair for my summertime walks
Very knowledgeable and they keep track of what shoes youve bought before and give discounts for repeat customers
Great service!
Good quality but salesman wanted just to make a sale. He tried to fit me in a pair that was a whole size larger and told me just to wear thicker socks. Wouldnt recommend.
Mike was very helpful and informative. We did not purchase anything but definitely will shop there in the future.
This is the only place that I buy shoes. These people know their stuff.
I just bought my first pair of shoes here and cant say enough good things about the service, the choices and how easy it was. It probably helped that I went to the shop in the middle of the week shortly after the store opened in the morning,. Regardless, I was able to be helped immediately and am very happy with what I purchased. Ill definitely be back.
I have boughten from Jim and Mary for some years, very nice people. They have always treated me well and knew what L needed.Thank You for their great shoe store Carolann
Super friendly and helpful staff!
I love this store! They have great products, from shoes to clothing. The service is great, especially the owner, who really knows feet and which shoes are best for them. Also, you cant beat their return within 30 days policy!
Best service you can get and excellent selection.
Great store. Huge selection. The owners Jim and Mary could not possibly be kinder or more respectful. If you havent been there you are missing out and so are your feet 😉!
It seems to be a sell-srll store. Many styles but it felt like I was expected to make a purchase if I was in a chair. I made a purchase but the toe box wasnt as big as I was told...my fault for not returning them.
Great selection and friendly staff. For expert recommends on trail running or the local outdoors scene, this may not be the place for you. I had to explain to the employee what singletrack is.
This was my first experience at Tortoise and Hare and I was very impressed with the level of customer service as well as the knowledgeable staff.
I first came to this store by recommendation from my doctor. Not only did they take the time to figure out the best shoe for me physically but they also made sure it met my personal expectations as well. I LOVE my new Hoka shoes! I will be back!
Was a longtime customer. Was sold a pair of shoes that had a factory defect. It was obvious as to the nature of the shoe failure. The owner would not help me resolve my warranty claim. I had to contact the manufacturer directly. Ill be buying all my shoes directly from the factory online. Over a decade of loyalty down the toilet. Ill be telling all my friends about this experience. Shoppers beware at this store.
Great service, great shoes, great return policy, great loyalty program! Excited to run in my new Brooks 🏃♀️🏃♀️🏃♀️
Told me I had to leave because to many people were in the store and one person just walked out.
Love the personal service I get here! They always have what fits me best too. I have had plantar fasciitis and need good shoes. They are my go to store for what I need in footwear.
All ways thete to help
Great store and selection of shoes. Very helpful owner and staff. I Like the shoes they recommended for my foot pain. Happy feet now 😊
Best place to find shoes for walking, exercising. Good staff, very helpful.
Great service, great shoes, great artwork on outside of building! I work on cement floors fulltime and good shoes save me! Thanks Jim And Mary for suggesting the Hoka shoe!
Those folks know their stuff!!!
Great service. Kind and caring.
Awesome staff and the owner is so friendly. We need more down to earth places like this in our area.
This is a fabulous footwear store. I need Brooks Beast / Addiction shoes for my terrible flat feet -- Tortoise and Hare is the only place in town Ive found that stocks them, in wide widths besides. And competitive prices vs. online -- did I mention their staff really knows their stuff? A loyal customer.
The customer service was excellent. I have good shoes with a lot of comfort and arch support.🐱
My go to place for tennis shoes. The sales person was patient and helpful. When I was paying my bill I learned he was the owner. Wow!
Love this place. Great customer service and competitive pricing.
Exceptional customer service! I even got a hug!
Wonderful people and great place to get clothes and foot whear
My wife and i felt very comfortable, there was little pressure to buy and the staff was friendly, knowledgeable, and helpful
They were SO helpful finding the right shoes, and giving different options and opinions.
Great shoes very knowledgeable excellent inventory.
Great service. Shoes feel good
Great service, even had a discount for high school track participants!
Great service from Jim. Lots of great ideas for my different sized feet. And to help reduce pain from neuropathy.
Great shoe selection & foot race mural on outside is great!
Great survice
Local. Selection of high quality broad toe box running and hiking shoes.
Jim thank,s the shoes are awesome and them insoles were the answer.. Feet never felt so good and them Hi-Tec shoes are the best. Thank You.
Staff very helpful, will be getting my shoes there
It is the place my wife loves for her walking shoes.
Love place. Nicly set up. Great service. Hulgh quality shoes and great locatoon
Good place to buy tennis shoes of all kinds. Owner is very nice and helpful.
Helpful, knowledgable, friendly service. Great selection. Locally owned and operated.
Great service. Knowledgeable staff. Carry good products.
Knowledgeable staff and they take the time to find the best fit for you.
We LOVE going to Tortoise and Hare Footwear! Have used them for kids shoes for 6 years! My kids love them!
Great selection and knowledgeable staff. Would defiently recommend.
Very nice workers. Super helpful and knowledgeable.
They did a great job helping my elderly mother inlaw
Great shoes. Always come back.
Great shoe store with knowledgeable staff.
The staff didnt seem as experienced as at Austin Jarrow. The selection was also kind of slim. Wouldnt recommend as much as Austin Jarrow.
Knowledgeable staff in a welcoming atmosphere with great selection.
Kick off meeting for Zilch to 5k! Very successful and great service from the staff
Great service. Tried on 15 styles and ran in all of them indoors. Never happier.
It was my first time there! Great customer service! The guy that helped me knew a lot about the shoes and the feet!
Good quality foot wear.
Best place to buy comfortable foot wear.
Knowledgeable staff...and they special order, too!