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Metro by T-Mobile
7730 Wise Ave Ste B, Dundalk, MD 21222, United States
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Metro by T-Mobile
Comments
ji
Review №1

Waited outside till guy finish eatting in his car..n didnt open up till 10:30

Al
Review №2

Yoseph, this gentleman is awesome person keep Mr. Yoseph Here please he beyond helping me like no other person would, I give a 100 percent

Da
Review №3

Great customer service. Great accessories

Cl
Review №4

Good experience with karina

La
Review №5

Very helpful and fast

Go
Review №6

They told me 600 bucks for a iPhone 6 🤣🤣🤣 wont scam me

ch
Review №7

The lady at the store put a screen protector on my phone and it fell off 3 days later. When I called to tell them and see if they would put another one on, I was treated very poorly and told they dont do refunds. I told the person I didnt want a refund, just a replacement, because my screen protector should not come off after three days. They just told me it wasnt their problem and hung up on me. Do not go to this store the people are rude and clearly incompetent at their jobs.

Kr
Review №8

I havent been to this store in about a year due to an old employee with the horrible service he gave me but I went today to give them another chance and had the best service from Brandi. She was amazing and helped me with everything I needed plus more and also had great customer service. I recommend everyone to switch their service to metro pcs and come to this store to have her help you out. You wont regret it😀 the new manager is also nice as well😀

ba
Review №9

If I can give 0 star I will doI bought yesterday a new phone after few hours I tried to charge it but it was not rechargeableI went to the store. I have been told that they dont have a refund or replacement policy .U wast ur money with these guys .

Je
Review №10

I would give zero stars if I could. 1. I bought a new phone last year because my screen cracked upon receiving my new phone I couldnt log into my email account despite using my password and I was told it was because my account didnt recognize the device..makes no sense considering isnt that the purpose of a password. 2. I have unlimited internet and pay $50 and Im getting 4g speed(that barley works when Im in my apartment)I go to pay my bill and notice an advertisement for 5g speed unlimited $50 so I asked why I was not receiving 5g speed...the girl at this location simply just rebooted my internet speed and it made no difference..so I got to the location on wise ave and ask about the 5g speed unlimited for $50 and this girl tells me we dont offer 5g speed...WOW. So dont waste your money or time. Do yourself a favor choose another carrier.

Ho
Review №11

I went in after buying a phone that was not working and the girl with long black hair said she would put my number in her phone and call me tomorrow let me know my new phone would be ready at the metro PCs on shipping place. I never received that phone call. I waited a half hour just to speak to her in line. I do not recommend and I will call corporate and switch phone company. That was wrong. Its now been over two weeks.

Ho
Review №12

Great customer service, welcomes you with a smile. Very honest, fixed the phone instead of telling me I need to buy a new one.THANKS

Sa
Review №13

Great customer service every time I go in there! The staff is amazing regardless of who is working. Only location I like going to.

An
Review №14

Customer service is fantastic at this location. The staff is very helpful every time I come in.

Le
Review №15

Horrible service... I didnt get the name of the employees working here... The service was pretty unprofessional... They were talking with some guu and didnt gave me the attention i needed... They didnt made me feel valued as a customer... They roll their eyes at me and made me feel i was taking away their time... Ill try to avoid this store so should everyone...

Ca
Review №16

Great, friendly, people helped me w a new phone n account. Made me feel comfortable the whole time.

Ma
Review №17

The customer service was excellent. Charles was very helpful and nice.

Jo
Review №18

I really like the store thats on wise Ave .the lady Jen help me out .

Ch
Review №19

The service is excellent and prices are even better!

ju
Review №20

Very nice person,,

Ta
Review №21

Best pricing for cell phone plans and services and a good variety of cell phones and pricing to fit anyones budget. Plus upgrades available every 3 months for a small fee.

ti
Review №22

Do notttt use this metro. Thw store manager is rude the moment you walk in! You would think they would want the sale but instead she would rather turn me away then listen and try to help. If this green haired monster is the store manager id hate to meet anyone else !!!

Mi
Review №23

Very helpful. And nice to work with

Ch
Review №24

65$ Too too expensive for one line of service

Ne
Review №25

Great service great. Attitudes

Ti
Review №26

They have different color phone cases there

Ca
Review №27

Has pretty good phones and service

Ca
Review №28

Great Phones, Great Prices, Great Service!

Wi
Review №29

Great service here! Thanks

Gr
Review №30

When my new phone stopped working they immediately put in an order for another one free of charge and I didnt have to wait a long time to receive the new one.

Je
Review №31

A terrible experience, its under new management and its dreadful. Just dont go to this one. Honestly steer clear of all MetroPCS locations and just do it yourself. Most of the employees are uneducated and know nothing of phones.

An
Review №32

They were very friendy

st
Review №33

Terrible service,rude employees, and corporate doesnt care. I would never send anyone to that store!

Jo
Review №34

Excellent service here!

Ad
Review №35

I would never go there again the sales person is real prejudice and rude and she doesnt know her job.

Em
Review №36

Helpful staff

Ch
Review №37

Nice and helpful

Ad
Review №38

Friendly and helpful

Information
15 Photos
38 Comments
3.8 Rating
  • Address:7730 Wise Ave Ste B, Dundalk, MD 21222, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 443-399-8132
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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