Wonderful staff. Not pushy at all, worked with me 100% of the way. Extremely patient as I was a first time car buyer. Overall would highly recommend and would come back to. Thank you so much.

Great people friendly and very knowledgeable. The writer was Patient when explaining my concerns. The technician diagnosed my vehicle and explained the repair process. The manager asked if I needed further assistance and was understanding. Very good experience at this dealership.

I appreciated the open happy welcome when I went in and how friendly the sale representative we’re. Very knowledgeable and assist me with the variety of vehicles in stock. I was fortunate to get a new 2021 Mariano and i are as give a good deal. I will definitely be back and I always enjoyed working with Nissan of Durango. Thank you

I had trouble with a Nissan related part. Your service team did a great job fixing the problem. Thanks for being friendly and fast. A great value! The best of the best.

Bought a new 2021 Altima, Curt was an Awesome salesman couldnt ask for anyone better, Curt and Beau were great and very knowledgeable and did everything they needed to to get us in a new car we are totally and very HAPPY

Went in to get my spark plugs replaced after the 100,000 miles. And also scheduled to have an alignment for my wheels. But, the dealer checked the alignment and said I didnt need to get that done. Thank you for that.

Everyone was great, couldn’t of asked for better service!

The service department went above and beyond for the repair of my Titan XD Diesel. My daughter has a severe chronic medical condition. We were scheduled to take her to Albuquerque to admit her to the hospital. We needed the Titan to pull our 5th wheel. The service team prioritized our repair and we had it back in two days. With everything we have been going through with our daughter, this really touched our hearts and allowed us to get her to the hospital and the rest of the family in the nearby RV park.

Benny G was awesome. Could not have asked for better service. He went over, above, and beyond expectations.

I was searching for a Toyota Tacoma and Curt, the internet salesman sent me information for a used one they had on the lot. He also recommended the 2021 Frontier. He put in a lot of work finding a truck to meet my expectations. I went to the dealership 90% sure that I was going to get the Tacoma, and after the test drives, I was sold on the Frontier.

I was able to walk off the lot with a low down payment and with pretty much what I wanted... however the truck I bought had a check engine light on, was told that they would fix it only to get the truck delivered to me and it not be fixed also I was promised a second set of keys four weeks later I still have yet to see or hear about any of those keys. None of them respond to my calls or text messages anymore like they did when they were trying to rope me into buying a vehicle from them and I found out that the check engine light is a problem that happens to every single one of these trucks that I bought so I know they knew what it was and just disregarded the entire situation... all-in-all I still think that maybe the two star review, maybe still just a little high... #sheisty (Update) So after a few months of back and forth calls and emails I was finally able to get them to make everything right with my purchase and what not. Im pretty happy overall and my review will change a bit. However I feel everyone should know how cheap of a deal I got on them replacing my fuel pump... Literally $400 cheaper than anywhere else ... I recommend everybody go and expect the cheap mechanic pricing they can provide...

Happy to see Elsie and Benny, very familiar faces.

Extremely long wait times and terrible communication. Ordered parts for my Nissan - they never called me back to let me know they arrived. When I did finally get hold of someone they didn’t order the correct parts. When I got to my appointment they said they only had one of the parts I needed, so I had to come back a few days later. When I asked for an estimated time they said about an hour and a half, but I ended up waiting 4 FULL HOURS. So tired of giving this dealership the benefit of the doubt. Don’t waste your time or energy.

I got new tires. Great price. Steve Gonzales was very helpful and I wasnt waiting long. They have great customer service here. They always do a great job

Do not trust this dealership they will lie and use false contests to get you into an overpriced vehicle. Along with incredibly poor salesmanship which borders on plain rude. They will have you drive all the way to there remote Colorado town just for the run around. Also any talk of 25k prize is all false. Do not trust any Nissan dealership in southern Colorado especially Trinidad and Durango.

Best place in the 4 corners to buy a vehicle

I brought my car in for a simple idle tune and warranty airbag replacement on a Friday and was told that it would be ready Tuesday. After I drove 45 minutes to get my car I showed up at your shop only to hear that no one there knew anything about my vehicle nor did I receive an email or a call letting me know it wouldnt be ready. This is no way to keep customers happy the key to customer service is communication with the customer. I will be taking my car to independent tuners from here on out very disappointed with service and lack of professionalism at your dealership. -10/10 rating you guys suck

Great teamwork and appreciate the hard work they put in for me.

Very professional, work me in when I needed a quick service.

I had a great experience buying my new truck--from setting up the appointment the day before, to the test drive, and the actual purchase. Everyone was friendly and professional. I was impressed and pleased by how easy and relaxed the whole process was. Thanks for getting me on the road with my new truck, Jay and Curt!

Well I have to say Nissan of Durango was amazing to deal with when dealing with a mechanical issue on my 2017 pathfinder. They went above and beyond to make sure I had a rental car as things were shut down due to Covid-19 until the work could be done on my car. I appreciate all they did for us and would highly recommend them as they put their customers first! Thank you Burt, John and Nissan!

Great service as always

I took in my car for a recall/computer update that needed to be done. I asked them to also change oil and they got it all done in just a few hours, when I was expecting a day or two. Highly recommend.

I want to let the whole world know that Bert Lacombe and team did an amazing job for my family. We were in Durango, CO on vacation, pulling a travel trailer, when our check engine indicator lit up. I called Bert and explained our needs, and he told me to get our truck to the store. His team jumped on the issue and had us back on the road in 20 minutes! Thank you so much!

Costumer service was nice. Free beverages while you wait. Free Wi-Fi. Enjoyed playing swinging in their chairs lol

People are very nice and very helpful!👍

Prompt well done and comfortable clean waiting area.

Amazing service! Friendly/timely/thorough maintenance department. Thank you!

Benny and Darin did a great job! Low pressure high information interaction. Got a great deal as well. Glad I stopped by!

Nissan of Durango is the best Nissan dealership I’ve ever been to! When I first moved to Durango I took my Rogue for an oil change, and I’ll never take my car anywhere else as long as I’m living in Durango. I’ve taken my car here a handful of times and they’re always timely, helpful, and HONEST! When I lived in New Mexico I always had the worst experiences with other dealerships being dishonest about things that needed to be done on my car but with Nissan of Durango, that’s never a concern. They have a nice waiting area and they always wash my car! They also have signed me up for a loyalty program so I’m always saving money on my services. Love it!

Great experience.Got the day and time I wanted.Did not have to wait. I got checked right in.Service was done in a timely manner.Did a great job with my Xterra. Trust these guys. They are a good crew.I would recommend them to my friends and family.

Easy, fair transaction and they had the car I was looking for.

Oil change and tire rotation at a great price plus they fixed my windshield trim!

Very good service. Service was completed quicker than promised. They even gave me a free loaner car so I did not have to wait at the dealership.

Excellent service and friendly staff

Jay and the service department are always awesome!!Go above and beyond every time!👍

I broke my side view mirror. Bob said he could have it by the end of the next day. Florian helped me schedule an appointment to include a gasket change on the rear diff and an oil change. I was told 2-3 hours and all was completed in that time frame. Daniel gave me a shuttle home while I waited. Jamie, my Tech, always does a great job of taking care of my Titan. Thanks again for the complimentary car wash and cleaning my interior floor mats. Nissan of Durango ROCKS! Thanks Guys!

The mechanics did a routine check on my battery and notified me it was slightly weak. Turned out one of the cells was just starting to go bad. I had them replace the battery the next day. Ive been stranded before in other vehicles when the battery failed from just such an event. GOOD CATCH--thanks for your diligence, Nissan!

My experience with my last oil change is just what I expected. It was an excellent job done by excellent mechanics. I have never had a bad experience with the dealership in the 18 years I have been coming there. They are very good about taking care of my cars.

Nissan of Durango has the best service department! The whole crew is efficient, professional and Kind ! Steven and Florian are the perfect example as I simply forgot my appointment which they rescheduled and told me not to worry when I apologized !I would not take my vehicle to any other service department !Thank you Nissan of Durango !

Benny G. was wonderful to work with. Friendly, helpful, polite, not aggressive. Finance was wonderful as well. Very pleasant experience. Highly recommend!

They could not duplicate my trucks tailgate issue which I fixed with a rubber mallet.

The most professional service department I have had with any dealership, knowledgeable and looks out for their clients.

Before coming in to buy my first new car I was preparing myself for everything and anything to go wrong, but the Gentlemen who assisted me made the entire experience far easier and enjoyable than Id imagined. They made what could have been a frustrating chore into a very happy experience by being welcoming, polite, and informative thoughtout the entire endeavor. Ive already told anyone that will listen about my amazing experience.

Had headlights​ refinished there, for some reason there was buffing compound slung all over my motor compartment everywhere, brought the vehicle back and they quickly spray washed the motor compartment getting most of the buffing compound removed (whatever) water was everywhere it shouldnt​ have gotten and both of my headlights had tons of condensation in them (great) do I bring it back to them and give them another shot at doing something right the first time or do I reach In and twist out my headlight and blinker assembly to let them dry out over three days! You decide!

Staff was very professional and polite. Service was quick and courtesy car wash was unexpected.

Thank you Nissan of durango for your commitment to take care of your customers throughout the Covid-19 pandemic. They took care of my oil change and regular maintenance. Made sure my car is in good shape. Due to the closure of non-essential positions, I was not able to get my points applied to this purchase and I was’nt given the normal car wash....but I understand the importance of “stay-at-home”. I just look forward to those extras next time I come in for maintenance!

Everyone at Nissan of Durango was pleasant, efficient and professional. Both Jay and Ross worked to find just the vehicle I wanted, even when it had to be shipped in from the Front Range. I owned a Nissan, purchased from this dealership, in the past and appreciated dealing with the service department then. That and the option package for the Murano made it the choice over competitors. I am very happy with my new car, the buying process and everyone I dealt with at Nissan of Durango.

Steve was a lot of help when I needed to bring my car in for a recall on the airbags. I also needed my in cab air filter changed and my oil changed. He was very timely about the work that needed to be done and asked if I was thinking about trading in my car any time soon then mentioned a couple of cars on the lot he thought Id be interested in. He was very knowledgeable and Im sure Ill be back to see him again for anything else I need done with my car.**Update!**Id add a sixth star if I could. Cory gave me a call because Steve sent him my referral. I bought a car Im very very happy with from Nissan of Durango and I would highly recommend working with them. The process was positive, fun, and nearly seamless. I ended up spending 4 hours with them test driving and asking 100 questions, and though I took up that much time their customer service was the best.

Steven is my go-to guy. Hes always pleasant, energetic and knowledgeable -- makes you feel like you count. I LOVE that they way the vehicle after the service!

Ross was very knowledgeable about his vehicles and was not pushy but gave good information. Worked hard to get me the best deal would definitely use Nissan of Durango in the future and will work with Ross as well.

We enjoy the parts and service team! They are so kind and professional! They do great work and in a timely manner! Appreciate you all!! Great dealership!!

On time though and great at explaining what work was done on my Rouge I’ll be back thanks!!!

The service was excellent. It was obvious to me that the gentleman was professional and knew what great customer service is.

I was an out of state buyer. I bought a used Toyota Sequoia. Benny G. took great care of me. The dealership delivered. They took care of some things that needed to be addressed. I recommend this place. Benny had me in and out fast. Thanks Benny for the great experience!!!Happy Buyer....Donnie

All great everyone was so awesome from start to finish.

Got to see my friend who works there!!! Nice place. Very clean!!. Seems like a happy place to work

Great service. The people were great to work with. Not pushy and treated me with respect. Highly recommended.

Fast, courteous and no extra charges!

Ross Gutierrez was a pleasure to work with. He was very accommodating and took the time to make sure i got just what i wanted and went above and beyond to get it to where i was. I will definitely be going back if i need anything in the future.

The salesman Ross and finance manager Warren made our experience one of the best I’ve ever had at a dealership. My future business will definitely be at Nissan of Durango.

Great service. The technician sat in my Leaf with me to review the service report, give recommendations, etc.

The staff was friendly and informed. The location is clean and modern. The terms of the sale were clearly explained. I could not have asked for a more pleasant buying experience .

Jay is the most helpful salesperson . If you are looking for a car he will find it for you at a great price!

I found the service personnel all helped me with a great deal more personal attention than I ever experienced at bigger car dealerships.

Easier fix they knew waht they were doing and took care of another nagging issue..very nice of them to take me back to my house....

I was interested in a truck they had but to see it required me to drive from over an hour away. I asked the salesman that I spoke with numerous times if there were any problem I needed to be aware of before driving out that far and missing time at work. He lied and told me the vehicle was in great condition. When I arrived at the dealership it took me about 5 minutes to realize the vehicle was a lemon. One of the tires was racing slick bold and was not safe to drive on. The vehicle shook like crazy when I tried to drive it and there was some electrical problem that had the lights flashing on and off. I left and the sales manager called me to apologize. He said they would look at the problems and call me the next day. That call never came. Long story short, these guys lied to me to get me in the store and to try and sell me a lemon. Not to mention, I received 5 different calls from the dealership after my inquiry. I had to tell them to stop calling. They were even trying to push a truck with 400,000+ miles on me and told me it was cherry picked and in fantastic condition. These guys are not to be trusted.

Got a fake pull tab mailer that very much tries to imply I won $5000 only to realize I just get a worthless $100 of gift cards to things I dont need or wouldnt buy. Registered to get e-price of a car they had for sale and they made up that I had to go to the special sales event lot to get the price and they didnt have access to the price. What kind of sales department doesnt have access to its own prices.

Best service Ive ever received! The mechanics there are friendly and knowledgeable. Would definitely go back again.

The dealer was super pushy and made it seem like I was getting into an amazing deal, but the car is the worst. It is under powered, the gas mileage is awful, and it is way to small for our family. Also never even got to see the car before all was said and done thats how pushy he was. Putting one star because zero isnt an option but do not I repeat do not go to Nissan of Durango ever!!!!

Sales staff are extremely pushy and condescending. Once it became apparent that this was not a place where I wanted to do business the staff made it difficult to leave. As I was trying to pull out of the parking lot one man tried to wave me down, when if became obvious that I wasnt going to stop another man stepped out in front of me and pretended to grab something off the ground and stood there until I convinced the man at my window to tell him to leave. As I was finally pulling out I heard the window man thank the blocker man saying that was awesome man, thank you!In summary this place is everything you hate about buying cars. If you want to be treated this way go to Denver or Albuquerque and at least get a better price.

Best Service dept. around. Treat you like family!

The most unorganized dealership I have ever dealt with. Nobody knows what they are doing from the help desk to service advisers. You can’t get anybody on the phone to help you. Nissan better get on this dealership and help them understand customer service. My truck has been sitting in their shop for two days to get oil change and other fluid changes. They said I didn’t have an appointment but so what. It shouldn’t take two days to do oil change and fluid flushes!

Bought my car from Farmington, and will never return back. You guys have definitely earned my business...

They bought back a vehicle that was sold offsite by a contracted outside salesman who lied n rushed me at every turn. The vehicle had 30,000 miles and none of its bed equipment or locking wheel lug key. For 5k they sold me a new truck with all its bed equip, including optional bed extender, factory trailer hitch n harness equipment, maintenance equip, valet key etc. They also found a bank with 2% better interest on the loan. All in about half a day n allowed me to bring in the 5k down payment upon closing of my house refi up to 2 weeks later upon signing promissory letter. They fixed my problem and i am very happy with their prompt handling of my ethics complaint and I love the truck..a 4 door Pro 4 X model frontier w locking rear diff. It feels great to drive. Plenty of torque n power with the 4 liter V6. All told I would recommend this dealership to anyone at this point. Note: be sure to visit the actual dealership. The offsite event and salesman were sketchy. Also dealer threw in full bumper to bumper warranty and regular factory maintenance for 6 years or 60,000 miles. :) They also allowed me to grab the custom pro4x floormats from the older truck which were not included in the new truck. A quick steam cleaning and they look brand new n sharp. This last minute action by the dealers owner really made me happy n felt the situation was completely fixed plus :) !!

Fantastic hooked me up with something I love and have truly enjoy.the gem from my labors

Great experience!

We were thrilled to take our 2015 Nissan Xterra to the service department. We purchased it at Auto Nation Denver and have nothing but problems with them. We had a slow leak in our tire and when we took it to a tire company found that the wheels were locked and we had never received a key! Since we live closer to Durango than Denver we needed to take it to Durango Nissan. After many phone calls to Auto Nation and being told they could only unlock the wheels and not give us a key, we took it to Durango. We were so tired of being given a run around, we were ready for a fight! Low and behold we were treated very well and not only did they fix the tire, they gave us a new key so we will not have the problem again. They even gave it a great wash!We were very happy and will purchase our next Nissan in Durango. We love the car!

We went out to the King of Cars sale from the great guys at Nissan of Durango at the Walmart parking lot in Salida, CO. We get a great deal and would like to relay to our salesmans boss that my husband and I enjoyed working with him when we bought our car. He was likeable and personable. He was not pushy or act like a know it all. They were patient and easy to talk to. We just wanted you to know that yall did great job for us and we appreciate working with them.Letter from W. Family who purchased a vehicle with us and wrote a letter today, August 16,2017.

Were very nice and explained services well.

Great Nissan dealership. Service department is unmatched as are their car sales people.

Just a regular service visit. Thorough as always.

Always very friendly,and always have a loner vechile when needed

The shop guys that was helping me was very unprofessional and rude. Differently won’t be going back ...

BUYER BEWARE! NISSAN OF DURANGO sold me a lemon. They also didn’t tell me it had been in a SERIOUS accident. (they said someone hit the bumper) When I purchased it Jay Jensen, the sales agent told me to bring it back and they would detail it, fix the rear headliner, which was missing the plastic screws that hold it up, and also fix the XM GPS antenna that was disconnected. They said they had to order the plastic screws. When I brought it back the repair technician tore the plug to the XM antenna fin off and took it. (BECAUSE HE BROKE IT). They said they would order that part. It was $180.00. Two weeks later, they rudely tell me NO, they will not replace the part, or do anything.BAD CUSTOMER SERVICE & HIGH PRESSER SALES. THEY WILL DO AND SAY ANYTHING TO GET YOU TO BUY A VEHICLE.

Excellent efforts, communication & work detailing my Versa Note

The pull-tab mailers are a fake win (not actually whatever it says you win)Dont fall for it. Just a scam to get you in to sell you a car/truck. Pure deception and trickery. Had a winner that said it was $2000.00. instead of the cash I got a fake $100 e-gift card booklet. What a surprise!

I hear all the time how dealerships are the worst, though I have found time and again the service department here is aces!!! Thank YOU for your professionalism!

First oil change and overall check. Thanks to service staff for a great first experience.

Great dealership. Nice people, efficient and helpful service department....

First of all, the pricing listed on their website is NOT the pricing you will pay. After an exhaustive on-line search, I found that Nissan of Durango had almost EXACTLY the vehicle I wanted (everything except heated seats, darn it). However, their pricing was about $3,500 higher than comparable deals within a 200-300 mile radius. One quick email, and the internet manager emailed me back an internet price that I felt was fair. I set an appointment, and upon arriving at the dealership, was somewhat perturbed to learn that the person I was to meet had left for the day. However, maybe that was a blessing in disguise, as I was referred to Jay, the General Sales Manager, who, as it turns out, had assisted my now deceased brother on numerous auto purchases in the past. Anyway, Jay was very polite, and when we made the connection between he, my brother, and I, it was a very welcoming environment. Not only did they lower the price of the vehicle even further than the internet price, they gave me what I felt was a fair trade on my vehicle. I told Jay up front I was not interested in an extended warranty or gap insurance, as the vehicle was still under manufacturers warranty and with my trade not having a balance, I was not upside down. No pressure from the finance manager at all. He mentioned the available coverages, but did not push them, which I appreciated and respected. Due to some things that had to be taken care of prior to me taking possession of my new vehicle, Nissan of Durango was kind enough to keep it secured in their shop, and I finally took delivery of my new Jeep today! I LOVE it, and when I went back to the dealership with a couple of concerns, they were immediately resolved. I know each person has different experiences, but as far as mine goes, Nissan of Durango handled my transaction efficiently, professionally, fairly, and ethically. I would not hesitate to refer Nissan of Durango to family and friends, and will look to them in the future for my own vehicle needs. Thanks, Nissan of Durango, for making the purchase of my 2018 Jeep Compass Trailhawk a pleasant experience.

Thanks again!😁🤙

After taking my cars here, I will never go to Jippy Lube again. Highly recommended, professional and caring.

Fantastic team!!!! Fast and Friendly every time I have gone in. I highly recommend them to all my family and friends!!

Everyone was very professional and friendly.

Ross Gutierrez provides great costumer service and I recommend him to anyone in search of a new or pre owned vehicle.

Helpful staff. They were detailed in their work and answered questions thoroughly.

Very nice staff

We just purchased a new Nissan LEAF and it was one of our better car dealership experiences. Our saleman was Jay Jensen and he was great and very accomodating.

We just like them there good to us