The team at Precision Imports helped my family get what we needed. Their customer service and attention to detail was beyond expectation. We will be life-long customers. Thank you!
By far the best car buying experience I have ever had. If you would like a fair, enjoyable car buying experience I highly recommend seeing Donald. Thank you!
Like other reviewers, I agree, this was the best experience I have ever had buying a used OR new vehicle from an individual OR dealer. Donald was an amazing person to work with from my initial call to the dealership to his follow-up call after the sale. Donald was completely transparent about the origin of the car, the condition of the car, and what to expect in the sales process. Being out of town buyers, Donald graciously met us at the airport and even assisted us after hours as our plane was late! The car was very clean, was already set up under our name in the manufacturers system, and was already set to navigate us home...all before we arrived! I would highly recommend buying a car from Precision, its worth the drive...or flight...or both!
Absolutely Lives Up to the Reviews!We are new residents of Durango, and thinking about buying a used car in a new place during this crazy time for used vehicles was pretty scary. BUT working with Donald Schoonover at Precision Imports was amazing—virtually stress and pressure free, and actually enjoyable! Of course, we read the consumer reviews, and these were confirmed independently by two acquaintances who have purchased vehicles through Precision. Our own experience was also 5 Star. We test drove the vehicle twice. We never dealt with anyone but Donald who answered all our questions and didn’t even blink when we said we wanted to have the vehicle checked out by an independent garage. The few recommendations that the garage came up with, Precision’s amazing mechanic followed up on free of charge. When we were totally satisfied with the vehicle, Donald arranged financing that same day and called us to tell us we were approved. The next day we picked up our sparkling, brand new (to us) used 2016 Jeep Wrangler.
Couldnt have been a more seamless transaction. From the time I called, made an appointment, test drove, inspected and purchased the 4 runner to making sure I had the correct tools for the spare and inspecting it when the check engine light came on; Donald, Samantha and Ben were patient, straight forward, friendly and courteous. Highly recommend!
Hands down the best used car experience I have EVER had! Dorman and his staff are wonderful and went far out of their way to make sure I was happy with my purchase of a 2014 VW Jetta Sportwagen. They followed up with some post-purchase repairs and made sure that every part of the process was totally smooth and convenient for me and my family. I highly recommend Precision Imports, Inc., and AutoFindersUSA any time you are looking for a used car and want to be treated with respect and honesty!
We had all but given up on finding our dream truck within our price range until we called Precision Imports - Donald had exactly what we were looking for, and at a price lower than anywhere else we could find. He was also very easy to communicate with as we were buying from a different city, he kept his word about everything promised (no surprise fees, low-balling, or trying to talk us into something we couldn’t afford) and the truck he sold us was an amazing deal. I would recommend to anyone trying to find a good quality, high value vehicle and an easy, low pressure buying experience, to go to Precision Imports!
I do not usually buy from dealerships or leave many reviews, however Donald and Samantha made the process seamless and an overall great experience so the review is warranted. I called on the vehicle from out of state and when I arrived to make the purchase I was immediately greeted outside and handed the keys to take a test drive and inspect the vehicle. The vehicle was as advertised and the paperwork was ready to go. In less than an hour I drove off the lot with a turn key, nicely detailed vehicle at a reasonable price. The transparency allowed for an honest up front deal. Great dealership and highly recommended.
BEST CAR DEALER, EVER!!!purchased a 2006 jeep rubicon from a dealer out of state, DFW Trucks, Garland, Texas.both precision imports and i were told by Leo, the owner, that vehicle was in front line condition.it was not.although overpriced, which i did not mind as it was the make and model i sought, it was not road safe.Donald, of Precision Imports Inc, Durango, was my receiving dealer.Donald had spoken with Leo, dealer to dealer, about the vehicle condition.Leo stated that it was a matter of perception.when told the vehicle was not road safe, Leo became abusive and profane.Thank heavens for Donald.Donald would not release the jeep until repairs had been made. specifically, brake, u joints, upper control arms and shocks.Donald and Precision Imports are what every car dealer should be.Don went out of his way, repairing anothers hazard.to reiterate, the jeep received was unsafe, Donald and Precision Imports Inc. made my jeep safe and drivable.I wholehearted recommend Precision Imports for any and all automotive needs.I will continue to shop Precision Imports, exclusively.I can not say enough about the integrity and honesty i received.Thank you, Donald, thank you Precision Imports.HIGHEST RATING !!!!John R.
Hands down best car buying experience I have ever had.Donald was professional and straightforward. He didnt try to over sell or hustle us.I am very pleased with the vehicle we purchased from him .I highly recommend Precision Imports to anyone looking to buyA used car.
Donald made this the best and easiest auto purchase ever(and I am old!) He went past any normal expectations on pricing, business etiquette, financing, and above all personal respect and connections. Thanks to all it was a pleasure and we are very happy to have made some new friends in Durango.
Donald and Samantha are the best!!!!I can’t recommend these two and Precision Importshighly enough. In a world (yes, even Durango) where carpurchases, especially for a single woman, can be fraughtwith mistrust, apprehension, and lots of snake oil,Donald’s integrity and competence and Samantha’s efficiencyand business acumen made my experiencenot only worry-free and painless, but FUN!! Thanks so much!!!
If you want a simple, honest, and good deal, go to Precision Imports. Donald and his family took very good care of me during my purchase. They went beyond in meeting my needs since I am a wildland Firefighter and have very limited time. These guys made me feel like I was working with family and never once did I feel like I was just being sold a vehicle. I would highly recommend this business to anyone looking as they are extremely caring and understanding of everyones situation in life! Dont waste your time and energy on anyone else. These are good people with good intentions.
I am 65 years old and a Durango Colorado native. The experience that I had with Precision Imports, Don and Ben was the greatest. I bought a 2006 Prius from Don in 2020 for $4500. This year the electric battery dashboard light came on requiring immediate attention.I took the car to the Toyota Prius dealership here in Durango and they quoted me an estimate of over $5000 for a new battery and labor.I returned to Precision Imports which I should have done to begin with.They replaced two parts involving the battery for $75. Thats right $75 dollars. The vehicle runs even better than when I bought it.I returned the next day to tell Don that his wife Samantha forgot to include labor on my invoice. He told me that they and the mechanic Ben chose not to charge me labor.This is customer service unheard of in Durango since I was a kid. I remember my dad and others experiencing this kind of service in the 1960s. The I will go out of my way to treat you right type of old fashioned small town service that brings people back.
My experience was excellent! After around a month of trying (and failing) to purchase a truck I struck gold here. They are honest and good people, and I will definitely do business with them again if I get the chance.
After wrecking my beloved 4 runner, I was extremely upset that I had to purchase another vehicle. I had gone to most the main dealerships in town and it was evident most didnt actually service the vehicle and it was overpriced. When I came to Precision, I was already defeated with the process and I had my 5 year old with me. Dorman and his wife, did an amazing job of providing service and working with in my needs as a single mom, needing a reliable affordable car with a short time frame. We found a vehicle that made sense for my family. I cannot thank them enough for make this process positive. I highly recommend them!
WOW,My experience purchasing, trading My other vehicle for a newer vehicle on Mon 4/26/21 was outstanding and comfortable.Donald Schoonover was the Best salesman Ive ever had, Im 57 yrs old, live in Dgo for 31 yrs now Ive bought vehicles from All dealers in Dgo . Donald of Precision Imports is buy far the BEST.Respectfully Mark Ward
Donald and Samantha were amazing! They were very busy when i showed up to sign and buy, they werent able to get it detailed. But he did offer me to come get it detailed when im back in Durango. Win! Win! They are honest and reliable! I will recommend them and buy again from them in the future.
Absolutely the best experience I have ever had buying a car! Donald and his wife Samantha were so kind and accommodating. Calls were returned immediately, they were always friendly and willing to help. The buying process was quick and painless! I will definitely buy from Precision Auto again and I absolutely recommend them! I LOVE my new car!! Thank you Donald and Samantha!!
So unorganized and unprofessional as well as rude from the lack of communication mistake. One guy says the car is ours and the other tool saved it for another...we traveled to purchase, a messy place to spend money....
I usually do not write reviews, but I had an exceptional experience selling a car at Precision Imports. Dorman was very polite, professional and diligently responded to all of my questions. I feel that I received a fair price for the car and a high level of customer service. I would definitely recommend purchasing or selling a car from Precision Imports.....no pressure, no attitude and trustworthy ...exceeded my expectation. Thank you!
We always buy used cars, but NEVER from a dealer. Just the thought of dealing with used car salesmen is enough to make my stomach turn. We found a Jeep online that was for sale at Precision Imports. Reluctantly we went in to take a look. Donald was the exact opposite of any other car salesmen we have dealt with. He was extremely polite and professional and very helpful. He was not pushy and did not give us those cheesy one liners most salesmen do. Financing was a breeze and the Jeep is everything we hoped it would be. We will be buying from Donald again!
Best car buying experience Ive ever had! Donald found the perfect truck for me and also found me a great rate for financing. Great communication, the whole process was just so easy. Would definitely buy here again!
My husband and I purchased a GMC Sierra 2500 from Precision Imports and were very pleased with the customer service we received. We came in from out of town and Donald went above and beyond to assist us. We will highly recommend Donald for anyone looking for a good vehicle and for a great deal!
I highly recommend buying a vehicle from Donald. He was friendly and did his best to get me a great rate. I plan on buying from him again in the future.
Donald, Samantha & Ben were great to work with! I hit a deer and had to unexpectedly replace my car. They found me a car within my budget, thoroughly checked the mechanics and the body and repaired what needed repair. A friendly, family like atmosphere. Then I referred a friend and they received the same great service. Im grateful to have found this good business in our community.
Just bought a new used car from Precision Imports😊 They are caring, honest and worked hard to get us the best financing deal! We definitely recommend this business and well look to them again when car shopping!Thanks Precision!!!
We actually had a good buying experience. But after I paid for the vehicle the owner made a rude comment to me. He claims to be a Christian and goes to church. But that was not a christian thing to do. It kind of made me not want to ever go back.
Fantastic experience, I will buy my next car here, best dealership in durango. Donald and Samantha are great! Great prices, great service, great deals. Don’t listen to the negative reviews on here, super satisfied. Thank you Donald!
I was looking for a reliable and fair priced used car for quite a while. Durango, being so rural had limited options for me. On a whim I decided to walk into Precision Imports and met with Donald. He was very reasonable and honest, and I test drove a few cars. Donald was VERY patient as I went through the process of deciding which car I could afford as well as one that would suit my needs. I settled with a 2012 Nissan Rouge. All of my friends thought it was brand new! After my purchase Donald had his mechanic change all break pads, and helped me with a new set of tires. Patient, honest and a great experience.
Dorman is the best car salesman ever. He took his time with explaining the truck, he took photos of everything and he was very patient with us. Ive come across alot of car salesman in my day but Dorman is the best. We love our truck Dorman, and Thanks.
Purchased a vehicle from Donald and it was the easiest car buying experience ive ever had. Would highly recommend dealing with them when purchasing your next vehicle. Thanks again for the great service!
Chris Fox did an amazing job. He was very patient and attentive to our needs and concerns. Everyone there was very kind and introduced themselves, including the owner Doorman. They worked with us on pricing and gave us ease when we brought up what we were worried about. I would recommend them and buy from them again.
The honesty and values that this dealership carries is one of a kind. They work nonstop to satisfy the customer and make sure you walk out the door a happy customer. One other factor is how quickly they make things happen. You give them a timeline and they will make it happen! When I decide to trade and/or buy another car I will look no further than Precision Imports of Durango!
Awesome buying experience and very easy! Chris, specifically, was beyond helpful prior to, during, and after the purchase. There was a major hiccup when we had the team purchase a car we wanted, but everything was not only made right, but exceeded our expectations. On a personal buying level as well as commercial fleet purchasing level, Dorman and his staff have gone above and beyond in assistance and assurance of satisfaction. Very highly recommend!
Good people - they work hard - I will be back for sure!
They definitely talk a good game. I bought a 2012 chevy suburban from these idiots. I told them that I was going to use the vehicle to take my family on vacation. They said it would be absolutely ready for a road trip. Got the vehicle and noticed something wrong with the idle. They basically said it was bad gas. A couple days later I leave on a 3k plus mile road trip. And the vehicle breaks down. Sitting on the side of the road I call robin and she promises me that they will make it right. So I finally get my vehicle back 5 days later. Continue my trip and the vehicle breaks down again. Again she promises the world. Never came through. Thank god I had purchased and extended warranty and it covered most of my expenses but I was towing my rv and had to pay for the towing for it which cost me $355 and another $200 for unexpected hotel. And $150 in unexpected gas. They promised me they would help with these expenses but never came through. Dorman the owner is a cheap snake. Empty promises!!!! My family vacation was ruined. They put my 4 children in danger sitting on the side of the road twice. Both times in over 108°temperatures and semi trucks barreling past us... I could write all day long about this..
I have personally been lied to by the owner of this business about a miniscule issue. I would not trust these people as far as i can throw them and would absolutely take my business elsewhere.
I wish I could leave less then 1 star but wont allow... Regardless if you are considering buying from these cheap, lying, cheats! just read all the reviews here (something to be said about all negative). we bought 4unner from them for $8500 in cash, even though it listed for sale at 7500... long story but in short he had to raise price for all the work they say they did to it. Trust me when I say that was a bold face lie!!! we also had check engine light come on the same day we drove away, and the 4 wheel drive didnt work right of the bat! They took back and fixed 4wd (which is what I paid extra for to begin with by the way) and the reset the light! thats it just reset, it kicked back on in another 50 miles... again promised they would take care of that (its been 1 year and 2 months) still on! Then the breaks went out from the lines being rusted of, we brought to someone else since dorman has more then proved his incompetence, and of course our new guy finds numerous problems including a hole in frame!!! the say they will fix and again make it appear that they fixed it! one year later (check engine light still on) I bring to Toyota dealer to fix light and problem with gas tank (which dorman removed to fix frame) and find out from dealership that gas tank was put on last by two bolts only and being supported by skid plate, also has hole in top that has been there since the frame repair, which didnt cover hole in frame and has since rusted and cracked and separated from frame! dealership is saying I could be looking at $1000s to fix right and safely! all because the cheap piece of sh*& and little girlfriend there wanted to make a killing on a cash deal!!!! I would never in my le=ife recommend these people to anyone! if you buy from them, remember what you have read here, and you will have no one to blame but yourself and of course those pieces of trash!
I bought a SUV from this car lot recently, if I rated the customer service on a scale 1 to 10, I would give every person I met there an 11 . Thanks to all!
Great job would buy from them
Taken care of!