Great store, and helpful employees. Especially when one day I went there some older gentleman fell down in the front walkway the staff was providing medical assistance as well as calling 911. Great folks overall.

I’m a limo driver. Everybody in this business is just trying to get your money. They force you for drink. They over charge you for everything. - Limo driver

I came in yesterday to pick up a laptop I purchased online. I found out the laptop was the display (which I wouldnt have paid for if I knew this but it does not specify when you buy it online), and it was not working properly from the start so I was very upset. I came into this store and spoke to Ralph, who helped me finalize the purchase initially. I came in 5 minutes to close, and Ralph was very compassionate and understanding to me being upset and helped me get a refund, and have a new laptop delivered to me brand new. If you come to this location, hopefully you get the chance to have Ralph serve you. He is very kind and helpful, even if it means him working late like he did for me yesterday!

Google says this Eagan location opens at 9am on Saturday. Drove here and the store is closed, says opens at 10am. Frustrating!

The best service I have ever experienced in a printing place. Not only once, everyday I went there they were very helpful. Even in the self service, they may explain step by step if youre new to it. They keep scissors, glue, tapes, white outs and other stationary, it was very helpful for me who forgot to take a scissor. Prices are fair too.

Manager is unhelpful I had to drive 45 minutes back and forth to another location to get laser ink cartridge replaced because they gave me the wrong one and they don’t want to exchange it to the right one, because it’s open! He wanted me to waste a $100 on something I will never use. Not the way to do business with customers. Hint: I bought the printer from them!

Everything we needed was there, but there was a worker who made the whole experience extremely uncomfortable. Another member of my party went somewhere that they shouldn’t have, but they didn’t break or steal anything. The worker told them to get out of the place she was, and she obviously obliged without question and we apologized. The worker proceeded to follow us around the store and never be more than 5 feet from us. He never spoke, he just stood there eavesdropping on us, making the rest of the time in the store miserable. Everybody else was fine and the products are great, but that one worker will likely prevent me from ever giving that location business again. If corporate were to see this, the worker’s name was Gregg.

I usually stop by to pick up printouts for my mom every once-in-a-while. The people work here are nice. I think this place could use an upgrade to modernize it.

So I live in Northfield Mn, this summer I purchased a desktop computer here at the Eagan store after going to basically every location south of here, I had the best experience at this location! Everyone is friendly and intelligent with their products, I brought my girlfriend here to get a laptop and again was very impressed and satisfied with the service! Randy was very helpful and informative! Great staff here, AJ was also very friendly, I wish all of their stores staff was as good as the Eagan location but unfortunately they aren’t. But the long drive here is always worth it! Great job to the Eagan location! This is the definition of a great store and staff! Thanks Eagan office max

Excellent customer service, friendly, and very helpful. It is nice to know you have a place that you can call ahead if you would like and have your order ready to pickup once you walk in. This is especially helpful for a parent with two very quick 3 year old twins that love to run in large stores. Thanks OfficeMax Eagan!

Loved my experience. I was using engineering prints to make a art piece on my wall. The staff were very friendly and helpful. They were efficient as well. And when my first print (printed a day before all of the others) was different (the first one had a border and the others she made it without the border) she simply said she didnt remember how she did the first one and printed off a replacement right away free of charge.Great service, and friendly people.

Helpful staff in and out very quick

Good products but inattentive customer service. They dont price match with Amazon and only other retailers. Which is not smart because the store was nearly empty.

The guy that usually works the print station here is amazing. Super friendly and professional and gets the job done right.

The print center at this location is amazing. I do a lot of printing for weddings and everything is always last minute. This team is usually swamped with orders and walk in customers, but they always pull through for me.Pha is probably the hardest working person I have ever come across at a retail print location. Carol and DJ are also great to work with. All rockstars - reliable and efficient. Highly recommended!

Helpful and knowledgeable staff, prices are standard, and discounts were appreciated

Carol in printing is wonderfully helpful and reliable. We have been using this location to purchase our printings and office supplies for a small business and we have never been disappointed.

They didnt have what I was looking for, but tried hard to find a solution. Extremely helpful staff!

Helpful staff knew exactly where everything I needed was

Went to get an upper end roller ball pen, Cross or Waterman, apparently they no longer carry them. Settled for refills and a package of Uni-ball gel pens.

Nice, friendly, competent people. Well stocked, clean, well-organized store.

Ive been here a couple times. The people were really friendly and helpful.

Picked. Normally good.

Bad customer service

DJ is very helpful

Open late, which was literally the only requirement for this visit.

When I asked a question about a specific ink cartridge, Customer service rep DJ told me “I can’t help you - google it “. Very unprofessional

Carol is a Rockstar!!

Expensive