We have 3 foreign cars and we used to be bent on taking them to the dealership miles and miles away for everything. Now, I cant tell when last Ive been to my dealership. I love it here and if you live nearby, theyll even take you home when you drop off your car. They have definitely exceeded our expectations.
Recently had to take my vehicle in for some maintenance and had a great experience where the owner and crew were friendly, down-to-Earth, honest, and efficient. They were able to quickly diagnose the problems and didnt just rattle off a price but explained the why/how along with a fair price and reasonable ETA.They truly over delivered by having my vehicle ready 2 days ahead of the ETA. At pick up they took the time to explain and show what was wrong and how they fixed it. Super stand up crew and owner that I highly recommend checking out. They are busy for a reason!
I can not recommend Mike and the guys at APA anymore. Totally thorough and a lot of options for resolution. Would give more stars if I could. Gained a customer here.
Let Me say this.......My car went down in the recent flooding that happened in Detroit. I had another shop that was doing My warranty work, but I really didnt trust them. I was Divinely guided to this All Pointe Auto via a rental situation. Now, after making the right decision to go with All Pointes, My car runs better than it did before it got injured 😉 Now, I have a shop that I can TRUST and have security knowing that if anything ever goes mechanically wrong with My car that I have a Home that I can depend on 💪💪💪
Summary: They do great work. Theyre customer-focused. Theyre busy, so plan to be without your vehicle for a while. Theyre fair in their pricing and get good parts (not the cheapest, but quality for the price).Ive been taking my cars there for years now and theyre always fair and knowledgeable. Mike is the owner and he and his staff take great care to make sure everything is taken care of without trying to up sell you. When things arent critical to fix, he and his staff will bring it to your attention, explain what the impact is, and frankly tell you if it doesnt need to be dealt with urgently.Their prices arent the cheapest, but you get what you pay for. Mike gets good parts and it costs what it costs for them, and hes fair about it. Hes not trying to gouge or milk you. They even have a list hanging in their lobby of what the cost of ownership is over 10 years for various brands, so their customers know what brands to favor if they dont want to have to come back to their shop as often. Mike and two other staff all independently recommended ways I could save money on maintenance, which will directly impact how often I have to pay them for work. If thats not customer-minded, I dont what is.Theyve always done solid work for me, and the one time I an issue that wasnt completely resolved, they quickly had another look at it and got it squared away promptly.They are often busy, so you may not be able to get very prompt service on your vehicle, but theyre upfront about when they can start working on it. When theyll be done is obviously dependent on their assessment of the vehicle once they get started with it and what kind of work you need done. Theyre good about calling you at that point and walking you through everything, and once they start, they get the job done as quickly as possible.Nonetheless, I usually plan to be without my vehicle for a few days when I take it in. Its the side effect of going to a great business thats good enough to be busy. I usually call ahead and they can give me a rough idea on when they think they can get started on my vehicle.In conclusion, I highly recommend All Pointes Auto. If you need to be in and out, or youre on a really tight budget, you may need to go elsewhere, but if you have the time and can afford it (though youll likely save money in the long run), I think youd be hard pressed to find better service.
Smart; thorough; friendly; value for the money. What more do you want? Ive been coming here for years.
Went in for front end alignment n brake job...........drove 3,4miles n realized,who needs Elon Musk, this car DRIVES ITSELF!!!! (99 SUBARU)Mikey has a TOP NOTCH CREW,CLEAN & SAFE ENVIROMENT & TREMENDOUS CUSTOMER COMMUNICATION.I HIGHLY RECOMMEND ALL POINTES AUTO FOR THEIR QUALITY WORK!!🥇
Very friendly and helpful. Definitely a good place for any service needed for your vehicle.
This is my goto shop when it comes to auto repairs. Mikey and his crew are good, honest people. My only gripe with them is it is sometimes hard to get in there...it seems they are always busy! I have no problem waiting for great service though, so I see that as a plus. The fact that they have a line out the door and customers willing to wait for them speaks volumes about their shop! Thanks All Pointe Auto Service!
Immediately impressed with level of knowledge and service quality Mike and his team offer. They were able to provide prompt service that corrected a nagging issue my vehicle had and formed a maintenance plan for various known issues my car has. I can now plan for all major fixes for the future.
Quick thorough, professional service on my classic car! Easy drop off and pick up. Would highly recommend.
All Pointes Auto did a great job on my vehicle! I am grateful my dead truck is on the road again! Thank you All Pointes, keep on trucking!
Mikey and the guys are awesome. Very knowledgeable, professional and kind. They take care of the issue with your vehicle in a timely and cost efficient manner. Always satisfied.
The best and most honest mechanics on the planet and they have a great personality!!
The best mechanic shop Ive ever had the pleasure of dealing with! The most important thing I can say about Mike and All Points Auto Service is that they are HONEST! Mike is a true professional and he knows what he is talking about. He gets things done in a timely manner and the price is fair. I DEVELOPED A PROBLEM ON MY 2012 FORD F-150 ON A SUNDAY, AND WAS ABLE TO EMAIL MIKE AND HE RETURNED MY EMAIL ALMOST IMMEDIATELY. I am a very discerning car owner, and I would recommend Mike and All Points Auto Service to anyone and everyone.Thank you Mike for a great experience, you are a true professional!
These guys are good, honest, and work hard to find the optimal solution to whatever problem your vehicle is experiencing. They communicate very well, and make sure you know exactly what needs to be done. I trust All Pointes Auto Service to do whats best for my vehicles, and you should too.
I recommend Mike!
My whole family using All Pointes for all car repairs You can TRUST this place, I will not take car anyway else! They stand behind their work
I was told I needed tie rods by Bell Tire. $1,100. I took my car to All Pointes and they verified my thoughts that no tie rods were bad. They went through the entire front suspension and had the alignment done. They have always treated me fairly and been honest about what work needed to be performed. They have certainly earned my business.
These guys are the best. Friendly and professional. I have taken 3 different vehicles for all types of work performed including my older jaguar know for issues. Amazing.
Mikey is the MAN. He always goes out of his way to explain exactly whats up. He prioritizes fixing whats wrong, and gives you the option on how far to go in terms of preventative maintenance.If there were such thing as a car doctor (in terms of the personal responsibility a doctor were to have in caring about someones health), Mikey and All Pointes would be it.
I worked at All Pointes Auto years ago and have had help working on my car during my time there. I have seen behind the scenes of this business and i can tell you first hand, This shop has the most HONEST and some of the most experienced Mechanics/Technicians I have ever worked with. I have worked at a dealership and other shops before and none compare to All Pointes. The automotive industry gets a bad stigma for techs and mechs trying to get every last penny out of you or advise you to buy parts you dont need. The guys at All Pointes have always been number one to me because of the workmanship and honesty that thrives in that shop. The owner will even go as far as teaching the customers things about their car so they fully understand why a repair is needed.. You could send your grandma up there without any knowledge of cars or an ASE Certified tech and both will receive the same level of service. This is the only shop i would ever recommend to anyone close to me because i know at the end of the day All Pointes Auto Service ALWAYS does the right thing and ALWAYS gives you a fair deal. If you want your car worked on right without the worry of an expert taking advantage of you then this is the place for you. These are people you can trust.
These guys are the best. Friendly and professional. I have taken 3 different vehicles for all types of work performed including my older jaguar know for issues. They have always kept me up to date with what they were doing and have reasonable prices. Only place i take my vehicles.
Just called and asked a question the guy laughed then hung up in my face, patheticIt’s funny how you respond to every negative comment but NONE of the good ones, very professional. While you’re trying to be sarcastic the REAL mechanic I called right after gained a costumer with the same information I gave you. Shalonda- Never a customer and glad about it.
Had a transmission issue with my newer model BMW after I had a Certified BMW tech drain & replace the fluid. After having that done, the car was whining & jamming gears while shifting, and I thought that I was going to have to replace the transmission (which I was quoted $5000 for) after the Certified BMW tech refused to acknowledge that there was any issue with it. Mike came recommended from a friend, and was able to diagnose & resolve all of the issues for under $250, all while being friendly and communicative during the process. I sincerely appreciate his honesty, communication, and work ethic (and the money that he was able to save me!!!). I highly recommend All Pointes for all of your automotive needs.
TOP NOTCH A1 STELLAR SERVICE ACROSS THE BOARD! The Owner went above & beyond to resolve the issue w/ my MERCEDES. Not an easy fix at all, end result she is back to running like a CHAMP. I recommend this shop to anyone that wants their vehicle taken care of the right way. To the OWNER & the whole SHOP TEAM, OUTSTANDING WORKTHANK YOU!!!
Very fair prices. They explain everything thats wrong in detail. Theyre all very knowledgeable and easygoing. Mike, the owner is a great guy! Anything I cant do myself, I wouldnt think of going anywhere else! When youre lucky enough to find a good mechanic, especially one who wont rob you, you stick with him! This is the place!
SUPERIOR service everytime !! Since my first encounter with Mike several years ago, I knew I was in good hands. You will receive personal, honest & high quality service here.I moved to Grand Rapids over a year ago and continue to use ALL Pointes for routine maintenance on my vehicles when I return to the Eastside.
This place is the best. This is the second time I have been there and both times have been very good experiences. Today I came in because my tire light came on and even without an appointment they checked it out right away. They quickly fixed the problem and ruled out any other problems that it could be having. Very nice, very professional, and very knowledgeable. I wont trust my car to anyone else.
These guys are wizards! My car was overheating and I thought I had to get rid of it because of the cost of repairs involved. They just made a quick fix and now it works just fine. And the price I paid was more than reasonable. They’re very friendly and helpful as well.
I have had many problems with my Mercedes and Currently with my Cadillac. Mike and his staff are second to none when it comes to quality repairs. Reasonable, truthful and quick to respond to your questions. They let you know exactly what the problem is and how they are going to fix the problem. They did just that. I have recommended Mike and his staff to all my friends who want a quality shop. 5 STARS IF I COULD IT WOULD BE 10 STARS. Thanks Mike and your staff
Outstanding service. Mike is fantastic to work with and explains all work before it is done. We have had our Land Rovers serviced here for years. They always do great work. Rates are very reasonable. Mike makes you feel like family. Highly recommended.
These guys are great! Honest, excellent at their knowledge of everything cars and I mean everything! The only problem they have, they are so good, they are so busy! Word of mouth travels fast great mechanics are hard to find and when you have a garage filled with them, there may be a wait if it’s not an emergency!
In an effort to fix my husbands car, I read local reviews. All Pointes stood out because everyone said they were good mechanics, but one lady said they were short with her. I thought this was perfect. A good mechanic with an attitude would make my New Jersey native husband comfortable! Well, the guy turned out to be really nice, but my husband liked him anyway. They fit us in that day, and did an excellent job of repairing the car. We are making All Pointes our new family mechanic!
These guys were awesome. Had a coolant line leak on my 01 ranger and these guys were super friendly and professional. Shop looks clean all newer equipment. They had my truck done the next day and the price was fair. I never once got that uneasy feeling like your getting take for a run around. I will definitely consider referring them and bringing my truck in again.
Very professional, polite and efficient. Explained the process and took extra precaution to ensure our newly installed carpet was not to be disturbed. Furthermore, they were very flexible in fitting us in at the end of their day with last minute notice.
Great work at a fair price.
Its a pretty decent place to bring your car. Mike the owner is very thorough and tells u everything that he sees wrong at that point. But when he goes into fixing it if it is something in addition he will alert u of what he found that wasnt noticeable at first.
Good guys. You get a discount at the car rental across the street when you use All Pointes Auto Service. They are honest and trust worthy people, which is hard to find in the auto repair world. They did a great job on my car for a great price. Im relieved to have FINALLY found a auto repair shop that has integrity. Thank You All Pointes Auto Service.
Its hard finding a car repair shop that you trust. I now have one with All Pointes Auto Service. Mike and his crew were able to get me in the same day that I called and finished the work on time as promised. Hes knowledgeable, truthful and very friendly. I will recommend All Pointes Auto Service to all of my friends.
No longer going here! They dont seem to like repeat customers or they dont like me. Sorry Mike for any way I offended you or your staff, God bless!
This place was awesome just had a low tire issue and pulled in this place. They literally took just a few minutes and found a nail in the tire and pulled it out and plugged it. My day was not ruined thanks to these people. Excellent service friendly smiling crew. Plus they weren’t even open they took care of me immediately.
Although the place was crowded when we arrived, we were finally served and the car drives better. It was great to see they understood good Customer service. Five stars!
Took my wifes Mercedes there for some maintenance. These guys are the best. They came to my office to pick the car up and delivered it when they were finished! Top Notch. Highly recommend them for all your service needs.
Great service. Professional and polite mechanics. Excellent prices. Anthony my mechanic did a really thorough job and explained everything to me. I will be returning in the future for more services. Thanks guys!
These are the most honest and hardworking mechanics that Ive ever been associated with. I cannot recommend them highly enough or any more than I already do. Truly awesome service and down-to-earth people!
Mike is a wonderfully great guy! We have found him to be honest and trustworthy. He does high quality work for very reasonable prices. He tries to fix problems without a lot of add-ons (he doesnt need to because he has steady business!). Even with his workload, he gets things done quickly. We are very satisfied.
Very professional service. MIKE is a great guy and he fixed my BMW and Jeep Grand Cherokee. Very satisfied with his job 💯👍🏻
If you want your car running like new (big jobs to an oil change) at an affordable price you MUST come here. The attention to detail that all of these men have is better than any mechanic Ive ever taken a vehicle too. If I cant fix it myself these guys are my next best option. They always work fast, fantastic customer service, and if youre a jeeper youll have someone to chat with! Also military friendly!
My wife and I have been taking our cars here for about 2 years now. We love the professionalism, integrity, and high ethical standards Mike, Scottie, and the staff have. They go WAY above and beyond for their clients. They are priced well and take pride in their work. I would recommend Mike and Scottie to anyone who needs their car repaired. After the first visit you will know that All Pointes Auto is the only place to take your vehicle!
Mikey and crew are superior mechanics, especially for foreign makes. They explain repairs and issues very well, and are very upfront about necessity of repairs. If its a safety issue, they let you know, conversely if it is something that can wait, they will tell you. Anyone that I have referred has been more than pleased, and very loyal.
This is a honest shop .. Some bonehead mechanic at D&P Auto was trying to charge me $300 just to look at my car.. These guys had my car all fixed up with an oil change for 400. Now my Chevy Impala is running like a dream!
Great people to work with. Beautiful shop, you can tell they care about their work.
Excellent service great pricing. Very polite respectful staff couldnt reccomend a better shop.
This is the first and only place we take our vehicles to. As you can see by the reviews, they are fair, honest and trustworthy. If it needs to be fixed, they tell you. If it doesnt, they tell you that to. They are very friendly and explain to you what they are doing. Mike and Nathan are great. Trust the reviews. This is the first place to go for auto repair.
Professionals, fair pricing, excellent service, quality technicians. Been taking my 2000 Subaru Outback there for service 4 years. Shes got 160k miles and still going strong.
Extremely professional well fair pricing.
Quick and easy, they wont try to screw you out of your money and they wont take forever on your car. They also do pretty much every make and model and pretty much every part of the car except transmissions, I like that a lot too. Great shop even for its small size.
These guys are Great. we are in Rochester and have 5 vehicles and we take them all to them. Reasonably priced and quality work. So satisfied, I recommended them to my biggest vendor.
Love these guys. Amazing fast and friendly service. With you every step of the way on your car and truck repair so you can lay back and relax knowing your vehicle is in good hands.
The services was excellent and the price reasonable. Its reassuring to know that this shop is familiar with BMW vehicles!
There is no better shop in all of southeast Michigan & I’m not just saying that! These guys can fix anything! Foreign or domestic you’ll always get great work done & at a fair price, treated with respect & amazing customer service which is hard to find these days! Mikey isI recently blew a motor in a bmw 328 xi that was covered by insurance. All pointes did everything from make contact with insurance, to finding the replacement motor that they knew I would be satisfied with. Work was done in a timely fashion & I couldn’t be more satisfied.
Great group of guys. Honest and trustworthy, they will treat you great and get you going in no time. They are the only mechanic shop I will go to
I always take my vehicles here. Best experience I have ever had with a mechanic. Ask for Mike nicest guy youll ever meet, he even gave me a ride home once.
Took our truck here on recommendation. Asked for an oil change and full inspection, with a print-out of anything that was wrong (the biggest reason we were recommended there). Instead, we got unauthorized work added onto our bill, a new clunking sound, and no diagnostics.Edit: I dont have my fiancees name yet, and he brought the vehicle in 2-3 weeks ago now. We were actually brought to your shop by he who recommended you. We own a 2000 Ford Excursion, which you apparently mocked by pointing out how lucky we were that it was the oldest year you would work on. You didnt check the truck in personally, but were present enough to have that as your lasting impression.
This is the only shop I trust to service the family vehicles. They take the time to explain what is needed and why, they charge a fair rate and don’t push repairs that aren’t needed. A+
Absolutely the best extremely professional knowledgeable and they warranty all of their work
Best auto service Ive ever had and Ive owned cars starting with my burgundy Ford Mustang Fastback 2 + 2 in 1966!
Mikey and his whole crew at all pointes auto Are professional,kind and Very knowledgeable at what they do they will never turn you the wrong way And I always give you great advice I drive from West Bloomfield Michigan just So I know I can have the best service in town thank you again guys for always keeping my car safe and on the road
All Pointes Auto is the only place I will take my car. They are honest with what you NEED to get done and what they recommend what you should do. They are always professional and I cant say enough how great they are.
Honest, fast and friendly. These guys have been a reliable source of auto repairs for my whole family for years.
Mike and his team did a trans swap on my 2005 corvette awesome work guys and got her back on time.
Michael the owner really know how to take care of his customers, went above and beyond to make sure I was satisfied with there service. Great place and would recommend there service.
Very professional staff and quick turnaround, owner is of high integrity, relieved to find such a wonderful establishment to car repairs. Highly recommend.
Dont bother taking your car anywhere else. These guys do great work at competitive prices. Most of all, these guys get what customer service is all about!
Speedy service & fair rates, its hard to find good mechanics like these guys
Always great service and fair prices
Great bunch of guys. Fair, hardworking, theyll bend over backwards to get your repair completed as quickly and economically as possible
Great people good clean shop very fast and fair highly recommended
Detailed and fair price. Not looking to find everything wrong with your car for their own gain
Needed my brakes done in a pinch and Mike went above and beyond to get me taken care of. Always recommend him and his team.
I use All Pointes for everything and always receive the best service at an awesome price! I tell everyone to try All Pointes!
Great job came in told them what was wrong and fixed it in 5 minutes for $20 bucks. Amazing !
The guys have treated us fantastic every single time we need anything. We wont take our vehicles anywhere else.
ALWAYS THE BEST
Honest, fast, friendly... always try these guys first!
Customer service was great
I was racially profiled, unfortunately one star is too high of a rating for them.
High prices
Great service,