We went to buy 3 new phones today.. The salesperson we had Rudy was VERY knowledgeable and helpful!! I would recommend going to the location in Elkhart on South Main Street, expecially if you arent sure what kind of phone you want/ need.
I was charged 4.00 extra for something that wasnt explained to me last month and paid 65.00, but I went to pay my bill for this month and was only charged 61.00 and no one was able to explain why...but they only show the original bill at 57.00...I think Ill be cutting off my services with them and advise anyone else who is thinking about using their company to not do so....the clerk was rude and impatient when all she was doing was playing on her tablet...hmmm...done with Boost mobile...Very unsatisfiedIf I can give them a lesser rate, I would
Great customer service, john helped me with transferring all my information
Wonderful customer service! (At least with the person I had). Wonderful deals very helpful!
This experience was SO much better than the other Elkhart store! Our accounts are the way we need them and were happy customers once again. 🙂. Good job Julie
Amazing customer service, john was cool got me a new phone and transfered all my info.
I had just recently changed my number and phone carrier to Metro and the number they gave me received multiple spam calls every single day talking 15+. So i just went to change my number and told them why and they still charged me. Why should i have to pay $20 for the annoyance of multiple spam calls a day? Js. And every time i come in there its the same female always looking angry. If you dont like your job that much, change it? Yes, custimer service jobs are suppose to come with a positive attitude, mentality, and a smile. Been doing this job for 12 years.
John was very helpful
Great staff & service
Very helpful. Excellent service. Great information.
Switched from Boost great service and the customer service was A1
John helped me a lot he signed me up on autopay, saving me $3.00 a month and helped me with a new iPhone
Metro PCS data does not work at all in most places. In addition, the lady on front desk was really disrespectful and unhelpful.
The service wasnt ported properly. And I was told by a mgr that I should have used you tube or Google from my phone I couldnt turn on to get directions to turn it on.
Beatriz helped me with all my needs
Great customer service John helped me with my phone.
Excellent service Juan
Juan was great got us two new lines unlimited everything
JULIE WAS GREAT!
Closed early. Watched me try to get in and didn’t care.
Great service
Im in and out at the store on Beardsly . It makes my day especially when I have alot of running errands to do ty 👍😃 .
Gret customer service. Very fast and knew what they wereI tslking about and extremely helpful. The guy brandon that works there is phenomenal manager.Would reccomend to a friend to.come visit
Worst service around! Dont work in Goshen at all. Tons of dead zones everywhere.
Great customer service
They are rude and charges keep going up every month.
Great service
I lose connection too much when I travel throughout Indiana
Convenient
Always helpful & kind
Nice crew
Greaт Service
Excellent service