Lloyd did an outstanding job today on my vehicle. His customer service is above standard and he is very engaging and he is such a gentleman. Please let him know that I truly appreciated my experience with him.
At first I was apprehensive about taking my Sister’s car to Express for an oil change and a general inspection but, Much to my surprise after pulling into their parking lot, Lloyd waved me into a bay. Wow! This young man gives me hope for the future. His Great attitude is contagious, he wasted no time on checking everything out and even aired up the tires.He gave me a very Professional run down of the vehicles condition, made some recommendations. I will be back, Lloyd suggested I get the tires rotated so, I will be taking it back later today to have that done. Stay being “You” Lloyd. With your great attitude and work ethic you will do great things for yourself and Others. Great Job Lloyd!! I give you ⭐️⭐️⭐️⭐️⭐️ for being a respectful, professional, mechanic at such a young age. You could teach a lot of others on how to handle customers.
I had my first experience this morning with a last minute oil change before having to go out of town. We had no appointment and were seen right away. Lloyd and Chance were very friendly and personable. They explained everything that was being done and anything we would need in the future. They do offer a military discount. We will be returning for any of our car needs
Lloyd did a great job explaining the process well and making me feel welcome. They were quick and he did great explaining the prices and services offered. I appreciate the efficiency here and friendly staff!
I went here for the first time, and they do an amazing job! I had the pleasure of dealing with Lloyd and Marcus. both were extremely personable. Hopefully I get lucky next time Im there and these two can take care of me again. Thank you both!
I always go here for an oil change and they never disappoint. Yesterday, I went in to get mechanical work done on my Hyundai Sonata and I walked out a happy customer! Ask for Jason, they are honest and great mechanics that won’t trick you out of your money. I don’t see myself going anywhere else.
This was my first time ever using express oil change. Normally, I’d take my car to Ford and have it done there but with the long wait for appointments, I figured I’d come check out this location. I found it really unique that I was able to sit in my car while my oil was getting changed. Great concept. Lloyd and Terry were extremely professional and friendly. Made it a comfortable environment. Enough for me to get on Google and leave a positive review. I HIGHLY recommend personally requesting Lloyd and Terry if possible.
Well if I could give this place ten stars I would! First of all I was on the verge of just throwing my hands in the air. I felt as though I just couldnt find a decent mechanic and trust me Ive been to a pretty good many. Then with the feeling like theres no hope to finding any place or anyone . I figured I would give Express a chance. And Im SO GLAD!!! that I did. I want to give a Huge Shout Out to Rick. Everything from the beginning to the end was Great. Im so glad I gave this place a chance. Very impressed I would definitely recommend this place to everyone I know. Thanks, Dianne 🙂
Quality service, but still with the swiftness.Lloyd explained everything I needed to know perfectly, and got me back on the road.My go to place every time I need anything done for my car.
Went in this afternoon for an oil change. I had never been here before and had no idea what to expect. Just some advise, if your looking for a place to do a great oil change and treat you like a valued customer then stop looking! This place is awesome! They gave me what I needed and did not pressure me to purchase what I didnt.Thank you!
10/10 service. Lloyd was my service rep, extremely friendly and efficient. The entire experience was as easy as it comes, I’ll be coming back for my next change.
First time here and great experience!! AJ was very professional, courteous, and very timely with administering services for both my vehicles. Recommend if you need an oil change that you come here.
I had a tune-up on my 2006 Scion; the car is humming now. Took it at 8a, waited, was out by 9:30 as promised. The oil changes are pretty quick, but they seem to check things thoroughly. Found out the hard way though, water level in the battery had not been checked. Battery check has to be requested. Staff are always professional and courteous.
Terry Chance is a great guy! Hes very professional. Always love coming here.
Super nice staff. Always hot food, breakfast and lunch and more. Great prices in store and more
I have been twice and both times Kyle has taken care of my vehicle. What a sweet young man and so professional! He’s a keeper and I am so happy I found you guys!
Love this one! I always have a great experience. Employees are very knowledgeable, helpful and friendly. Price is good. Quick service.
I’ve been a customer for several years and notice that they always hire friendly and helpful mechanics. I would recommend this place for an oil change, tires and minor diagnostics/repairs.
DO NOT GO HERE!!!!I got a screw in my tire and took it there to be plugged. They plugged it but as they were taking it off the messed up the bead and claimed that the tire was falling apart and not safe to drive on and proceeded to put on the spare. I took the tire to another place and asked them to look at it and they told me that the bead was messed up but the tire had been plugged. He was able to fix it and the tire has not leaked since!!! These people will tell you anything! Do not go here!!
This is place totally Awesome!!!Derrick and his team goes over and beyond to make sure that everything is taking care of.It’s all about Management Right?? Well can’t any better than Derrick he really and is genuinely concerned and honest.Even though they are very busy every customer and there issues matter. Very knowledgeableMy guy Lloyd that helped me gets a extra shout out for being so professional, knowledgeable and funNever any where else!!It’s 3 shops Lube, Tires,and Engineers They work together as a teamLove you Guys.
Great service, fast and friendly. Lloyd has helped us several times and does an excellent job.
AJ was very helpful and friendly. He answered all my questions with a smile and was very assuring. Mr Jeff was also extremely accommodating and took excellent care of me.. Very pleasant first experience!
First time coming here, got all my brakes replaced. Ride home was 100% better as I was overdue for a brake change.Jeff was very professional and knowledgeable. Job was done much quicker than I thought. My car had a couple other issues, but they were honest and gave me the info without trying to pressure me into anything.Would come here again.
Have used this business since it began. Lloyd handled my service today. Very professional and courteous.
Great fast service. Was my second time and plan to go back. Call beforehand to see how busy they are if you don’t want to wait.
Amazing service! Fast, friendly and very personable! Will come here for an oil change everytime ☺
Shout out to Lloyd at Express Oil Change & Tire Engineers for offering exceptional service with a smile and walking me through the (super easy)steps of how to get my cars much needed tire rotation taken care of. Came back a week later and Mr Jeff helped get me squared away in less time than it took me to finish lunch next door! Great team!
I stop to get my oil change. The service just incredible. Thanks Lloyd,
I always have a great experience when I come to this location. The past two times Ive been, Lloyd serviced my car. He always has a great attitude, is very knowledgeable and gets the job done in great time! I could also hear him telling his teammates that they were doing a great job and to keep up the good pace which I think is very important when it comes to helping the shift move along. Attitude is #1 when it comes to dealing with costumers because that is a big part in what keeps us coming back, and always Lloyd does a great job at that!
Lloyd and Terry were efficient, professional and great personalities. Its people like them that keep me coming back.
I have used this location for the last 9 years, they are fast efficient and courteous. On my last visit my brake lights got was out, they replaced it for less $$ than the dealership would have charged me just for the part. They never try to oversell the other services they offer. The simply advise me based on existing mileage as to te manufactures recommended maintenance.
Great service! Wont go anywhere else for a quick oil change. IM a 3 year CUSTOMER !
I go to this place for oil changes. This last time AJ helped me out with changing my oil and topping off my other fluids. He made sure that I was aware of what else was needed to maintain my car at its mileage and what should be done that was upcoming.
My experience was so AMAZING. Pulled in, wait was no time, Lloyd was the best part of the visit. He gave me all relevant information about my vehicle, and has the BEST CUSTOMER SERVICE EVERRRRRR!!!!! I also heard him encouraging and uplifting other coworkers! ex: good work guys, singing to lighten the mood in rainy weather. I ABSOLUTELY LOVE IT!!!!!!! Job well done Lloyd! I will definitely be going back
We were from out of town and they repaired our very quickly. We thought one thing was wrong and they said it was something different - that was cheaper. We appreciated their honesty and getting us out so quickly.
Location was convenient easy in and out. Service was fast, friendly. Technicians where knowledgeable and swift with repairs.
Amazing experience. Very professional and easy oil change! Derrek and Kalan were very helpful and answered all my questions ..
AJ and Addison made a great impression and were professional and efficient. All the guys are great though. I look forward to oil changes with the Evans Express Oil Change because theyre always pleasant, helpful, and fast.
I went in for an oil change on a busy Saturday afternoon... there were three cars in front of me and all the bays were packed...even under those circumstances Lloyd worked steadily and I was in the bay in about 30 minutes. Customer service is outstanding! Lloyd was Very professional and explained everything to me. Best of all he didn’t try to sale me anything I didn’t need. I have gone here three times in the past and NO one has ever tried to sale me things I didn’t need. He did make a suggestion about rotating my tires...and he was spot on there...I do need to do that! This is a fantastic business!
The service here is fantastic! We were helped by EQ and he was knowledgeable and so friendly. We got the oil changed and that was super fast. They were not pushy with their services either, just laid out the options based on their inspection. We ended up also getting the tires rotated. After the oil change they immediately switched the car to another bay and got the tires done. It was all very fast, well priced, and the employees were all so kind! Will definitely return here for our car needs in the future!
Everyone was so welcoming and helpful. I was educated about maintenance that my car needed minus the sales pressure. I would definitely return and recommend
Recommended to me by a neighbor when we first moved in, been using them as our go to servicer ever since.Very no nonsense, wont over charge, and reliable. Had several occasions where they discovered a problem that turned out to be a non issue and was not charged for it. They value their customers and have easily earned my respect back. Will undoubtedly continue to go here for any vehicle need in the future.
Quick, excellent service by friendly and well-qualified techs. Kalan and Marcus went above and beyond. Would definitely recommend and will use again!
My 11th year of doing business here. They have always treated us with respect and fairness. I’ve had everything from new tires put on, to major engine work at this location. Of course, I’ve had the oil changed in all my trucks and cars here. In and out, but always efficiently. Definitely would recommend this location for any automotive needs.
I have been using Express Oil Change in Evans for my truck and work car for over five years. I have always been happy with the quality of their work and customer service, but they did something today that I have to share publicly. The check engine light came on in my truck, so I took it to EOC and dropped it off for them to analyze the problem and give me a cost on repairs. I received a call from the service manager, Rick, who told me what the problem was and told me that it was an issue that would be repaired at Chevrolet as a recall. I would have never known this and fully expected to pay nearly $500 for the repair. If you are looking for an honest all around automotive business with great customer service, Express Oil Change in Evans is your place.
Marcus was amazing to work with. He is very knowledgeable and quick on the answers to my questions. He deserves a raise love him.
These guys know exactly what theyre doing! Loyd and another man got me an oil change in literally about 10-15 minutes, as well as checking the entire car. Very professional and very fast service. Highly recommended!!! Never going anywhere else again.
Daniel is so awesome and the other guys there are great too, so helpful and knowledgeable
Fast and easy! Best prices I could find in town, and the fastest oil change over ever had.
Lloyd did a great job with getting my oil changed! Ive also purchased tires here and the manager was so helpful. I appreciate their professionalism, hard work and honesty!
This was my first visit and I will definitely be back. AJ was so friendly and helpful and didn’t try to sell me any products or services I didn’t need. I was out of there in 15 minutes and never had to get out of my car. This is ideal for parents with kids in the car!!
Always a great experience! Quick and friendly service.
Very fast and efficient. And friendly. Sometimes these places make you feel like a number but not Kyle and Lloyd, they were great and went above and beyond. Thanks guys. Ill be back!
Great crew, great service. Guys are trustworthy and reliable
The service was very quick and very easy. They got me in and out very quick. Lloyd had an amazing attitude and was very professional! Highly recommend!
I’ve been here numerous times and it’s always a pleasant experience. The technicians are friendly and efficient. The pricing is fair, I won’t bother going anywhere else for an oil change.
Went to Thai kitchen delicious food recommended curry
I’ve always had the best experience whenever I have taken my car to this location. On my last visit Mr. Terry did a fantastic job helping me out and explaining what he was doing and what other services were available to me. I highly recommend this business to anyone looking for professional, helpful, and honest service to their vehicles. I am always impressed at the amazing service we get. Keep up the great work guys!
I went here for the first time today because a co-worker referred me. Can i just say wow why didnt i know about this place sooner?? My technician was Lloyd and he did a wonderful job! Very professional. And gave me good tips on what i should look into next service wise. Definitely will be back!!
Awesome service!!! Very honest, not pushy with selling services. Extremely fast and highly affordable. Thank you! I would highly recommend
Excellent service by qualified technicians. Stand behind their work, no delays in taking corrective action if problem occurs.
Really appreciate that AJ was professional and informative. He answered any questions and provided great feedback about different products. Will definitely keep a eye out for AJ when I come back through. Great job AJ.
This was such a refreshing change of pace from where we usually have our oil changed. Everyone was SO NICE! I’m literally shocked by the amazing service. Lloyd was our service guy & he was a ROCK STAR! He was all smiles and SO knowledgeable! Thank you so much Lloyd! We can’t wait to be back!
They were awesome. I came on a Saturday. All 3 lanes were full but they were quick & professional. My service guy was Williams. He was nice & professional. Very knowledgable and aware that I needed new tires especially back tires. I cant complain honestly, they are true to their name.
They let me know about a recall on my car and have always been really helpful and kind
Terry & Lloyd knocked customer service out the box!! Both gentlemen were polite, courteous, & professional. They are very kind, generous, & polite with their knowledge; they never gave attitude with my questions and concerns. I will definitely be a repeat customer. Thank you both for being AWESOME!!
Excellent.all around experience..I wish I had known about how this placed worked years ago. Drive up right in the bay and open the window to be taken care of with polite and helpful guys. You dont have to get out of your car, turn off the engine and pop the hood. There is a tech under the bay who drains the oil, while up top they Do a quick inspection. You are out of there in 10 min. Will def be my go-to place for oil change from now on. Give it a try!
This was my first experience! AJ was my technician and he had great customer service!! Definitely recommend and will be coming back 👌
AJ is an amazing technician, the oil change was fast. Definitely recommend.
The service was awesome!!! Lloyd and Derrek took very good care of me. I love the fact that I can stay in my truck while my oil is being changed. This was my first visit definitely not my last!!!!
The old guy (Jeff) at the front desk needs to be terminated. Arrived at 8am and waited for my brakes to be replaced but my vehicle wasnt seen by a mechanic until 1pm. The mechanic said he wasnt informed by Jeff that I was waiting. I told Jeff what I wanted done on my vehicle (new brakes and sunroof drain hose unclogged) but he passed the wrong info to the mechanic. Good mechanics just poor customer service by Jeff.
Friendly Fast Service, thank you.
Always great service! We’ve been coming here for years. Thanks AJ & Marcus for great service on 3/13/21.
Prices are fair. service and the convience of a fast quality is unbeatable.
I loved this place! EQ and Marcus helped me out and they were super nice and professional. I didnt have to get out of my car and the oil change didnt take long at all! I definitely will be returning.
Thank you Derek for all of your work you Did today. Work was very efficient and your professionalism Was 5 stars. We will definitely be back for our future oil changes or any Car maintenance. Thank you Derek...5 stars all day .
Stopped in the other day with my son-in-law for an oil change. I was very impressed with the service and the knowledge of their technicians. They were quick, friendly, and thorough. Plus they gave him a military discount ta-boot.I dont live in the area, but if I did I would definitely use and recommend their services. 😀
AJ was very quick and professional! Ask for AJ!!!! Very knowledgeable! 💪🏽
Daniel was amazing. Fast and extremely professional
Excellent service... informative... professional and honest.
Amazing Service! Have never had an oil change like this one, I didnt even have to get out of my car. They really went above and beyond, and for less than half of what I thought it would cost. Will definitely be returning again and again.
This place has very good customer service and I would recommend them to anyone! Terry was terrific! He explained what I needed and never pressured me into buying a product. I was in and out before I knew it. I would rate this business AAAAAAA+++++++!
They were very polite and quick. Not pushy on trying to do anything extra
Needed a full engine replacement. Chris and the guys did a great job working through all the unforeseen issues and maintained their original quote. Highly recommend this place for oil changes to complete engine replacement.
Quality service and fast oil change.Will recommend to others
They are always friendly and they make sure you know what you need without pressuring you to get it fixed there..
Terry did a great helping me with a repair! He was very professional and did a great job. Exceptional employee!
Will took great care of us as soon as we pulled up to the bay! He was extremely polite and fun. Oil change was done on time, quick and easy. We will definitely be coming back! Will deserves a raise! Thank you again for the amazing service!
Great service. Got me in and out no issues! Great place for oil change/tire rotation
Lloyd was outstanding. Had amazing customer service, was sooooo very helpful. Made my life so much easier. He is such a hard worker.AJ was also awesome and very knowledgeable.We are defiantly coming back.
My oil change was quick. Lloyd, my technician, was very professional and helpful. I recommend getting your car serviced here.
AJ made my first visit here amazing! His professionalism and customer service skills were outstanding. If you are not a customer already I would highly recommend! My family and I will be forever customers now! Thank you!
I came here for oil change and tire rotation and possibly break pads replacement. They recommend tire balance along with tire rotation. I didnt know tire balance is required every 35k to 50k miles. I did verified this task with my old friend who is certified auto mech. The tire person told me I had 65% breakpads left so they are honest here and recommend you what is best for your vehicle. They keep you informed while you are waiting in the lobby at least that what they did for me. Very good service and honest shop. Also I noticed that after the tire balancing and rotation, my breaking was really smooth. Before the service I felt slight vibration when I would break hard and I thought it was break pad but tire balancing fixed the problem.
Lloyd and Terry were phenomenal! This place is the best and for the money the most efficient! They even gave me an online coupon to!
From the moment I pulled in to bay 3 till the moment I drove off Will took amazing care of me. He was professional and personable. Explained the entire process and provided excellent recommendations for improving my vehicle’s performance. I will absolutely be recommending Express Oil Change in Evans to my friends and family, specifically Will’s bay.
Awesome, fast, thorough and very friendly! My husband and I will definitely return.