Call them up to haul a truck for meThat broke downTold meFor the $5 a mile $200 hook up since I pulled the driveshaftThey hauled it to Michigan Exit 12 about 60 miles and charged me $1,500 and ripped me right offThey also let it sit for a day over 24 hours almost 48 hours before they moved itWith over $50,000 worth of tools in itAnd they didnt care if somebody stole it or notSo if you want Preferred Towing go for it
Fast and Professional
Very professional
Super friendly and they came to our rescue very quickly! They have suer affordable rates too. If we lived closer theyd be on our speed dial for sure.
Extremely rude. Very poor customer service. Not everyone has extensive knowledge about cars or towing procedures, so to treat a potential customer like an idiot and talk down to them just because they have questions is completely unacceptable and that is exactly what this establishment did. Be nice to people and have patience....it is most definitely a part of your job to do so. And lastly to raise your voice and basically yell at a customer is completely out of line and should NEVER happen!
Quick, efficient, and professional..thanks