Shaun was awesome to work with, very respectful of my wife and my space, not too pushy, but just enough information for the questions we had. Helpful enough to allow us to make a decision without feeling like we were being sold up on anything. Glad we went with the weirdo pillows. If you listen to the point and the Rizz Show and hear their advertising, it’s not joke. This is the place to get your next mattress. Second timers club with mattress direct and when we are ready for the next one third timers club

Ive been trying to get a twin bed but would not sell it to me bad business

Shaun was a delight to work with. He was welcoming and tolerant of my repeated (4) trips to the shop to try mattresses and ensure I was making the right choice for me. He explained coil and foam structure as well as support for all of the prospective choices. Realistically, I had been shopping at multiple stores looking for the best experience and value. Shauns manner and knowledge ensured that I bought here. He was helpful and friendly without being pushy or condescending, which I experienced elsewhere. I also really appreciated the procedures they had in place to protect staff and customers from Covid-19. I am sleeping great for the first time in years. Thank you, Shaun.

We purchased a bed for our guest bedroom from Shaun at the Fairview Heights store back in June. He was able to answer our questions and was not pushy. He impressed us so much that we decided to purchase a new bed for our room in July from him as well. His knowledge and customer service are outstanding and very much appreciated!! Thanks Shaun!!

I thought they were a GREAT STORE but I bought a mattress set and its still under WARRANTY BUT THE WARRANTY COMPANY BEAUTYREST WILL NOT HONOR MY WARRANTY BECAUSE THE CREASE OR DENT IS NOT DEEP ENOUGH!!!! Now Ive had my mattress set four or five years. I WAKE UP WITH MY BACK HURTING ALMOST EVERY DAY BUT THEY CANT REPLACE MY MATTRESS THAT HAS A WARRANTY ON IT 🤔.THERES SOMETHING REALLY WRONG WITH THAT. IM GOING TO TRY TO CONTACT THEIR WARRANTY COMPANY BEAUTYREST BY PHONE AND NOT BY EMAIL TO SEE WHAT CAN BE DONE.

Fairview Heights location. Shaun was a spectacular sales person!!! He was SUPER helpful to my mother who needed a new adjustable bed!!! Needless to say she was pleased by how Shaun took care of ALL her request and I mean ALL!!! Thank you for being AWESOME!!!

Shawn at Mattress Direct gave us every mattress option possible and help us make an informed decision. The experience was very comfortable and relaxed like you would feel talking with an old friend.

Talk to Justin in the Fairview Heights. He is wonderful. Knows his stuff, isnt pushy, and just wants you to walk out of the store with the right bed for you. He also went out of his way to make the bed the best price possible! You for sure wont be disappointed!

Came in late with a low budget. Shawn was very helpful and didnt laugh at our budget like other places. He showed us a couple mattresses in our budget, but we didnt like any of them. Then he remembered the floor model on sale. It was perfect. Within our budget, very comfortable, and made in the USA, which is really important to us. Mentioned the local morning radio show that they sponsor, and Shawn immediately loaded me up with promo stickers from them. When this bed is worn out, we definitely will be going back to get another bed from Shawn.

Shaun is wonderful! My Fiancee and I needed a mattress and he was extremely helpful. He knew the products and asked us questions to guide us in the correct direction for the mattress that would be best for us. I highly recommend Shaun and Mattress Direct.

My husband and I we’re out and about one evening and happened to be driving by Mattress Direct. We had decided to finally buy a new bed this year when tax season came around and as the store grew closer, we decided to stop in to see what they had to offer on a whim. It so happens that the showroom fella, Shaun was very adept at finding what worked best for both my husband and I, comfort-wise AND budget-wise! We are extremely happy with the process and Shaun is a very personable and down to earth guy who made all the wonderful, mind-spinning choices a breeze for us. We had never went out and bought an adjustable bed before and it was definitely a confusing task at first but he made it easy and fun. We will definitely tell our friends what a good experience we had!Thank you so much, Shaun & Mattress Direct!Tami & Raymond ✌🏼

Shaun was very helpful. My wife and I probably spent an hour in the store testing out different matresses and he helped us find our new matress. He is very knowledgeable about all the products and deals going on. It was a very stress free and enjoyable process.

Justin (JC) was awesome. Will not find a more knowledgeable or personable guy. His biggest concern is getting the right bed not the expensive bed. Worked hard to get us the best deal possible. Great purchasing experience.

Top experience finding the right mattress today at Mattress Direct in Fairview Heights, Illinois. Justin was extremely helpful!!! Incredibly knowledgeable and informative, patient and attentive to all of my (million) questions, and he gave us plenty of space to try out mattresses so that we could make the best decision regarding finances and comfort. If you need a new mattress, do yourself a favor and go see Justin.

Justin did a great job of teaching us about the different mattresses offered by Mattress Direct, and giving us time to try out every mattress in the store. He was very informative and not pushy, or in a rush to get us to pick a mattress. He even price matched the adjustable base we purchased 3 days after the sale.

Justin helped us save so much money and find the mattress of our dreams!My boyfriend and I have been squished into a twin mattress for WAY TOO long. We will definitely be back and recommend him to all my friends! :)

I needed a new bed but was hating the experience of shopping for one. I left all the big name stores feeling like all they cared about was money. They didn’t even really ask me much about my sleep habits or anything like that. They saw me standing next to a bed and just said “you like that one?”Mattress direct was different. I talked to a young man, I think his name was Jared, no maybe Justin, he spent time talking to me. We ended up talking beds, movies, video games. I really felt like he cared about me. He took the time to find a bed that fit my needs. And he got me a great deal too.Fast forward six months and I am sleeping the best I ever have. Wouldn’t be possible without him and Fairview Heights mattress direct. If you need a new bed, go see Justin. That’s the place to go.Thanks Mattress Direct. And thanks Justin!

They were really helpful and prices was really low

Shawn was awesome! Super helpful, friendly and knowledgeable!!! We will definitely be buying from him again!

While I admit I work here I must say I love what I do! We have a large selection of sleep systems with the lowest possible price. Im a non-commissioned sales person who genuinely wants to find you YOUR best FIT.

JC has been great to work with! Very knowledgeable and not pushy like other stores! Can’t wait to get our new bed delivered!

Justin was amazing to work with. I highly recommend coming in and letting him help find you the best mattress for you!

Sales person wasnt pushy and pricing is awesome place is clean

It was a wonderful experience. The coworker carried my bedframe to my car. He was extremely nice and polite.

Purchased my mattress here about a year ago, best mattress I’ve ever own. They worked with my budget perfectly and didn’t try and up sell me!

I just purchased a new mattress, and the salesman, JC was very knowledgeable. He made the experience easy and pleasant. Thank you .

Justin did a terrific job showing us all of the options and getting us the perfect mattress. The service cant be beat and they also matched a competitors price.

Went looking for a bed and JC was unquestionably intelligent on all our questions and we couldnt have been happier with the results he found for us. Glad we went to here first.

I got a great deal on a matress that I love! And I recieved good guidance and information about the matresses from the sales person since I didnt really know what I was looking for in a matress.

Justin went above and beyond to get us the mattress that was out of stock online. Excellent customer service!

Great selection with great pricing

Not much in stock.

I bought a new mattress from here and I love it. They worked with my budget and they were very helpful.

Crappy