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Northland Eye Care
2050 S Woodlands Village Blvd, Flagstaff, AZ 86001, United States
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Northland Eye Care
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Jo
Review №1

Awesome place. I got something stuck in my eye while at the Grand Canyon and Dr. Thomas was easily able to get it out and save our vacation. Everyone was really nice in the office. Wish I had a place like this where I live.

Da
Review №2

Just received my new glasses. Perfect the first time! I have a very high script both eyes and often need a correction to new lenses, not the case with Dr Thomas. He did a great job on my new patient exam and script. Heidi was awesome when I picked them up.Great team I highly recommend.

sh
Review №3

Ive been wearing glasses and contacts for over 30yrs. This office is by far the best eye doctor Ive ever visited. Everyone was so nice. I would highly recommend this office. Great team and Great doctor.

El
Review №4

This was my first visit with Northland Eye Care in Flagstaff. I have worn glasses my entire life so have had many exams done over the years. Every part of my experience here was not only professional but felt the doctor and staff all were there to take care of my needs. All state-of-the-art equipment and also carry a wide variety of frames to choose from. I would highly recommend.

An
Review №5

Timely, good instructions for each step/exam. Appreciated the explanation by Dr Thomas on the results.

Ni
Review №6

My first visit with Dr. Thomas and his staff was by far the best experience I have had in all the years I have been wearing glasses. I felt like a VIP when choosing the right lenses for my face. I will continue to be a loyal patient for the foreseeable future. Five stars!

Al
Review №7

Staff was absolutely perfect. Very kind and very helpful. The best!

Ma
Review №8

I love coming here the staff are really nice and respectful. The eye exams are easy and quick. I love the section of glasses they have.

Kr
Review №9

My husband was traveling and forgot to pack extra daily contact lenses. He was on his way to hike the Grand Canyon and desperately needed contacts. I called Northland Eye Care and was so grateful for how helpful and willing they were to help me get some contacts for my husband. I texted a copy of his prescription to them, and they were able to get the lenses to him immediately!

KA
Review №10

We are visiting from out of town, and my eye doctor back in Florida had accidentally given me the wrong prescription of contact lenses (which I didn’t notice until I arrived in Arizona). I stopped by Northland Eye Care and was greeted by the super friendly and helpful Kim! She was able to find my prescription contact lenses in a trial pack to get me through my vacation with clear vision! I am super grateful for Kim’s help and kindness, and if I lived up this way I would definitely come back for my eye care.

Da
Review №11

I have been coming here for over 10 years. Northland Eye Care is absolutely the best. Dr Thomas and his staff are incredibly helpful and kind. I appreciate they are still being Covid safe.

Ka
Review №12

Wonderful customer service, friendly, and timely you are in and out quick with a very thorough check up! I highly recommend!

jo
Review №13

A very good experience getting my eye exam and ordering new glasses. Staff was professional and efficient and helpful in making selections. COVID-19 protocols were in effect and safety was important. Have been to many places over the years for prescription eyewear and consider this the best.

Al
Review №14

Ive lived in Northern Arizona for 9 years, and have used Northland Eye Care during my entire time here. My experiences with them have never been short of superb! Dr. Thomas provides eye exams that are polite, professional, and thorough. They have excellent COVID mitigation strategies in place. Purchasing glasses here has also always been excellent, and they are very good about completing warranty work if glasses become damaged. I also want to give a special shout out to Stephanie, who I have worked with quite a bit more recently (Apparently I have a propensity for damaging glasses lol). She always provides excellent customer service and advice when dealing with my glasses and is incredibly sweet to work with! Definitely check these folks out if you are looking for a new optometrist!

Do
Review №15

Every employee is so personable and does a great job!

Ca
Review №16

Northland Eye Care has a phenomenal staff & a great doctor. Highly recommend if you are in search of an eye center!

Da
Review №17

I am very happy with the service I received! The staff were so helpful and CoVid mitigation strategies were in place! I felt very safe in the office. The doctor was very knowledgeable and had a great attitude. He made me feel very comfortable with him. I would recommend Northland Eye Care, wholeheartedly! Great experience!

Sh
Review №18

Excellent, professional care from everyone in the office. Friendly and personable. Dr. Thomas was kind, gentle, thorough and explained everything while answering all my questions. I never felt rushed or neglected. I felt safe considering all the COVID-19 protection protocols in place. I am delighted to have selected Northland Eye Care for my family’s vision needs. I highly recommend Dr. Thomas.

Ch
Review №19

It was a wonderful experience. Everyone was so nice! The exam was very Thorough. I would recommend this office to anyone who needs an eye exam.

Ja
Review №20

Always friendly and thorough. Thank you.

Ch
Review №21

Super friendly and knowledgeable staff ready to help meet you eye care/vision needs. As a first time patient, I was impressed with the office, the technology and the personal touch.

To
Review №22

The people at Northland Eye Care had everything arranged for a smooth visit. Instructions were clear. They listened to my questions and made sure I understood what they were doing. I highly recommend them.

Bl
Review №23

I had an enjoyable visit to Northland Eye Care on Monday. The staff was helpful and courteous. Dr. Thomas was attentive and reassuring during the eye exam. Thank you

Br
Review №24

Always a pleasure when I come in to get my check-up. The practice is thorough and careful to make sure they cover any of your concerns.

Le
Review №25

I had a great time everybody was very helpful and very thorough with my exam and picking out my new glasses it was a fun process made possible by all the great staff thank you very much your loyal customer 😊

Ke
Review №26

Always quick amazing service

Gr
Review №27

Amazing - wonderful people - wonderful doctor

Sh
Review №28

Dr. Thomas takes time to carefully go over the health of my eyes in relation to the various tests they perform during my eye exam. I dont currently have eye insurance, but continue to go here because they have been giving excellent care & service for the 15 years Ive been going there. The office staff is wonderful & caring also.

Ji
Review №29

Dr. Dan Thomas was maintained an excellent office and Eye Tech staff and over our 14+ years and his commitment to delivery of consistent high quality and friendly, efficient services has been a refreshing experience for our family.Thank you, Jim, Mary Lee and Steven

Su
Review №30

One of the most pleasant Eye exams I have had in my lifetime. I go annually, and typically in Phoenix. This office is practicing the CDC guidelines with Fidelity. You meet them by calling when you get there and they come and collect you from your car. They strategically walk you to the exam room, and allow you to look at glasses alone in the lobby. Both Heidi, and Stephanie were great, and one other gal whose name I cannot remember (Blonde hair) was also very friendly and helpful. The doctor was casual and my kind of person. This is my new go to and Believe it could be yours too. The parking was also easy with two entrances in case you missed the first one coming up the hill. Appreciated the paperwork being done online.

Je
Review №31

Excellent customer service!! And always a great selection of frames to choose from!!

De
Review №32

We were visiting from out of town and needed eye care. Northland took great care of us and Kimberly was especially kind and helpful!

As
Review №33

Excellent service! The staff were extremely friendly and even helped me decide on a pair of frames. The doctor was very nice too! 10/10 would recommend.

De
Review №34

I love this place. Everyone was soo helpful. Covid safe and an answer for every question I asked. Thank you all who work here.

Ka
Review №35

This is the best optometrist ever! The staff is very friendly and helpful. Dr. Thomas is attentive and takes time with you. Everyone is there to make sure you have the best service possible! I recommend this place to anyone in Flagstaff!

Ja
Review №36

This was my first visit to Dr. Thomas at Northland Eye Care, and my first doctor appointment during the pandemic. The safety procedures were clearly explained, appropriate and easy to follow. Dr.Thomas and his staff were friendly, knowledgeable and professional. I think that my examination was through and well performed. I would recommend Northland Eye Care.

Ma
Review №37

I was pleased with the covid practices they used I felt very comfortable going in and having the exam performed keep up the good work.

Mo
Review №38

I had gone here just a few days ago with my family, and I’m very impressed with the precautions that they are taking during this pandemic. I fall into the high risk category & was hesitant on getting our eyes check but knew this would have to be the best time instead of coming in the winter or during the possible second wave of COVID-19. They lock the doors, and clean each area down after ever use in front of you. Also tables, chairs, and frames off the shelf were cleaned for me before trying them on or before sitting down. If you are on the fence on where you should go during these uncertain times this place is legit. They do keep minimal amounts of ppl in the building at all times and lock the door after each appointment which also gave me piece of mind. I’ve never been so happy to have a company take my money. Please don’t think twice!! They do leave you with piece of mind and also answered all my questions that I had on their process prior to coming to their location. Another cool thing is I went to their site and filled out all the information of what would be done on paper when showing up so I also recommend go to their site and fill out all the medical info to save time and also it’ll save you having to deal with all the handling of paper between one another. On a last note the ladies that work here have excellent customer service and are very catering and aren’t pushy but help you make the best decisions of balancing your wallet and what works best when picking out products. Hats off to your staff Dr. Thomas!

Mo
Review №39

I had the best experience here today. By a complete stroke of luck I was able to get in the same day for an eye appointment and was able to use my insurance benefits before the end of the year. Everyone was extremely helpful and friendly. I would highly recommend this business to be your new go to for any vision needs.

An
Review №40

I love coming here! Been coming here for 5 years now and they are always the best! 😊 Love the atmosphere and how the workers are all so friendly and extremely helpful! 💕 Theres always someone there who makes it fun, especially when I pick out my frames! I highly recommend this place 😁 Thank you Northland Eyecare!

Da
Review №41

Dr Thomas and his staff are friendly, caring and professional. I highly recommend this practice if you are looking for an eye care professional in Northern Arizona.

Cr
Review №42

Excellent experience, staff was fantastic and very professional.

Ka
Review №43

Love this office, everyone is so kind! They didn’t give up on me when I couldn’t find the right pair of contacts. Many samples later and I finally found the best fit for me. Very easy to schedule online & love the appointment reminder texts.

Ga
Review №44

Always a good experience friendly and professional staff. Wouldnt go anywhere else.

Na
Review №45

Very friendly service and very conscious of COVID safety measures.

Ed
Review №46

First time appointment. Very friendly and professionally run office. Excellent COVID safet measures. Dr. Tom gave the best and fullest exam ever and addressed all my concerns.

Ca
Review №47

I went here today to get new glasses and it was such a pleasant experience!! Stephanie was the employee that helped me and you could tell she was so knowledgeable and passionate aboit what she was dping. I ended up picking out super cute glasses and cant wait to get them. Thank you!-Carly

To
Review №48

The team at Northern Eye Care are awesome! Ive been going to this office for several years and Ive always been pleased with their service.

Te
Review №49

Great staff: friendly, professional, helpful. Very good selection and variety of eye glasses. I’ve been very happy w all of their services so keep going back.

Li
Review №50

I had extreme pain in my eye and they squeezed me in first thing in the morning. They were clean and protective for COVID and Dr. Thomas explains everything that’s going on with the eye and how it works which I appreciate because it helps me to understand why I was in such extreme pain. He efficiently and kindly helped me and squeezed me in for a 48 hour check up too. I am already feeling so much better thanks to the Northland Eye Care team

Ro
Review №51

Very cordial staff. Clean and bright. Doctor was competent and explained everything concisely. I was most impressed.

Bo
Review №52

Awesome customer service. Very helpful and knowledgeable. They always make you feel like youre the most important person there!!

Gr
Review №53

Absolutely the best care Ive gotten from an optometrist! Scheduling an appointment online was quick and painless, and doing most of the paperwork online is a great plus. I arrived early to my appointment and was greeted enthusiastically by the office staff. I even got to see the doctor earlier than expected because the staff had the earnest desire to help me get a new prescription. Dr. Thomas was kind, informative, and more than happy to fine tune my prescription so I could see clearly again. Ill gladly make an appointment with them again.

Va
Review №54

Very friendly and extremely thorough.

Ho
Review №55

We had a very pleasant experience. Adam and I felt very comfortable. Thx for your caring office.

Li
Review №56

Very friendly staff. Dr. Explained everything he was doing in detail. I highly recommend Northland Eye Care.

St
Review №57

Efficient, skilled care. Good Covid precautions!

Je
Review №58

My eyesight is terrible! Ive been wearing contacts for 18 years, but they would get buggy, dry, and scratch pretty quickly. When I moved to Arizona it got so bad that I stopped wearing contacts for about a year and a half. I rwearing glasses and really dislike wearing glasses so I mentioned it at my annual appointment. Doctor Thomas suggested changing contact solutions, and my problems were solved! I am so glad that I can wear contacts again!

Ad
Review №59

Front staff was friendly and professional. After filling out new patient information I was promptly seen by the optometrist. Exam was lengthy, but I hadnt been to an eye doctor in years. They had my updated lenses in stock and were very informative of the concerns on my test results. Dr. Thomas was very thorough and answered all my questions. I recently moved here from the Phoenix area and was needing a new eye doctor, I went to Northland Eye Care because they received positive reviews and now I understand why. I will be using Northland Eye Care as my primary optometrist from now on, and I will recommend to anyone needing eye care.

Ab
Review №60

Honestly everyone was great! Dr. Thomas, Sydney, and Stephanie made everything simple on me!

St
Review №61

Thank you for making this a very very pleasant, friendly and welcoming experience. I was past due for my comprehensive eye exam, and my husband and friend referred me here. Everyone! Everyone was thorough and friendly. Thank you, Dr. Thomas, Bobbie, Kim and Heidi for your help and all the laughs!

Ch
Review №62

Weve been going to Dr. Dan for 5 years and have always received exceptional care with hardly any wait time.

Ja
Review №63

Great eye doctor that is very thorough and takes the time to explain everything. I have a very extreme prescription and Dr Thomas makes sure I can see perfectly, even if it means ordering 3 different types of contacts for me to try. The staff is also highly knowledgable about what kind of glasses will work with my high prescription. The whole team works together to make sure I get the best care and have the most advanced technology available for me. Glasses and contacts arrive very promptly as well. I couldnt say enough great things about this office.

Ma
Review №64

I love this place! Ive been treated better here than anywhere Ive ever gone. I am a lifelong customer now! Lol The quality of service, the excellent care, is awesome. I tried a couple different places that were closer to me over the years and wish I hadnt. I dont mind driving because Ive never been treated better by anyone else. Ive never received better care or service anywhere else. Try them! ;)

Sa
Review №65

Ive been coming here for 6 years, ever since I moved to Flagstaff. At first I chose it because it was covered by my insurance and it was close to campus. I stayed with them because everyone who works there is wonderful and I am given outstanding service and medical care. Because of them, I was diagnosed with an eye condition and am now getting great treatment for it. Just today, I received a letter saying they had already scheduled my yearly check up for me, with a fridge magnet with the date and time! How great is that? At any rate, Northland Eye Care is probably the best eye doctors office Ive ever been to.

Jo
Review №66

Excellent customer service, very friendly staff. Highly recommended!

Gi
Review №67

Very professional and friendly staff and doctor. I didnt have many questions but I was given lots of opportunity to ask and Dr. Thomas made sure I was comfortable before finishing our visit. Kim was super friendly and Heidi took quick care to get my contacts ordered. Great staff, I would recommend them highly!

T
Review №68

Very nice and helpful. It was my first time ever going to an eye Dr. so I’m no expert but they’re awesome.

Ca
Review №69

Love these people!! You can tell they really care about their clients. Wonderful energy there too! I will definitely be returning for many years to come. :)

Dr
Review №70

What a wonderful experience! Very friendly, knowledgable and kind staff as well as Doctor. I got an appointment immediately for the next day when others I had called told me they couldnt see me for over a month. The cost of the office visit was much more reasonable than any others and my exam was incredibly comprehensive. The doctor and his team answered all of my questions and were absolutely delightful. I cant say enough good things about Northland Eye Care. I am very happy I chose them and will continue to be a patient there. I highly recommend this wonderful doctor and team. Look no further!

Gi
Review №71

My husband wore contacts previous to moving to Flagstaff. Due to the dry air, he had to stop wearing them and wear his glasses exclusively. Dr. Thomas talked him into buying a hybrid contact, which cost over $600 out of pocket. From the start he had problems with them, and Dr. Thomas told him to bring them in to inspect them to make sure there was not a problem with them. We dropped them off over six months ago with Kim to have Dr. Thomas look at them. After several months of checking we still had not heard anything, and continued calling them to ask about them. Kim repeatedly told us that we had not dropped them off. When my husband expressed his dissatisfaction with the office staff, he asked to speak to Dr. Thomas. He never returned our calls.A few months ago Kim finally found the contacts which she had lost, and told us she would have Dr. Thomas to look at them. We still have not heard back from them.

Ch
Review №72

I started seeing Dr. Thomas five years ago after getting a referral from a friend. The staff is very friendly and knowledgeable. They take the time to review everything with me and I never feel like I am being rushed through an appointment so they can move on to someone else. I have referred my friends to them because of their good work.

Ma
Review №73

Fantastic service very professional .Nice team to work with.

Gr
Review №74

Very professional office. Kim was excellent at explaining each procedure, and the doctor was very good at discussing options and reasons for some of the issues I was having. Ive had a significant number of eye exams over the years and I have high confidence that this one was well done.

OL
Review №75

Dan And all the staff are great! Always up to date with the latest technology. Overall a great place to get your eyes taken care of!

Ia
Review №76

Best in town

Ir
Review №77

Very professional and helpful as always.

Li
Review №78

Thank you Dr Thomas, Heidi and all the staff. Our little girl was nervous about getting glasses. Thanks to the extra TLC from Northland Eye Care she is confident and happy with her new eye wear.

Sc
Review №79

Highly recommend this place. They are very caring, friendly and professional. They answered all my questions well. Reasonable prices on contacts.

An
Review №80

The front office staff is kind and accommodating. Dr Tomas is knowledgeable and very easy to talk to. They have a wide selection of glasses and do a nice job with helping you to find the right fit.

Ap
Review №81

I cant even remember how long ago I started seeing Dr. Thomas - pretty much from when he first opened his office. There was a time period where my vision insurance changed and I had to see another eye doctor. I eventually stopped going because none of them lived up to the care I received at Northland. Great customer service and I trust Dr. Thomas advice and care.

Ji
Review №82

Dr. Thomas was recomended by someone who said he had good prices and good services. Both were very true. I really liked the clean office! (a lot of private doctors offices forget how important that is, and i wish I could clean it for them)!The Dr. was very thorough with the exam, and i felt i received an accurate prescription. He is the only eye Dr. Ive used who listened to my concerns about red, irritated eyes, and did more than shrug it off. Dr. Thomas actually is working with me to help solve the problem. I went for the price, Ill stay for the service.

Da
Review №83

These guys are just the best! First and foremost, very polite and prompt to respond to phone calls, Even when I am not prompt to respond to theirs (sorry Heidi)! Dr. Thomas is stupendous and, Im sure, renowned among the optical community. He discovered my hard-to-detect and even harder-to-treat eyeball condition and the entire team has worked with me for almost exactly a year to find the best contacts. They were patient with me and my uncooperative eyeballs, trying every contact available. I never found ones that worked, but Im glad that Northland Eye Care was the office that I went to. I will return to look for spectacles shortly, and Ill be glad to do so with the good Doctor, Heidi, Kim and Bobbi (sorry if I butchered your name) by my side.

Al
Review №84

I liked the friendly, welcoming staff and the hometown feel. They provide a thorough eye exam in a caring environment. Thank you!

Me
Review №85

I was visiting Flagstaff from Phoenix, and my contact ripped mid trip. The staff at Northland were so helpful, and were able to quickly accommodate my needs! I would highly recommend them, and return here in the future!

Ma
Review №86

I just had my 4th annual exam. Year after year its the same ol story and that happens to be an excellent experience! The entire staff is professional, friendly, efficient and they take the time to provide a personalized experience. I look forward to picking up my new glasses in a couple weeks!

To
Review №87

I have been very satisfied with the care I have received from the staff at Northland for several years. They are professional, knowledgeable, genuine, and caring. Highly recommended.

Ra
Review №88

Friendly and helpful staff. Modern technology, thorough and helpful doctor. Macuhealth has worked for me and improved my vision

Wi
Review №89

Visit was great like always, everyone was great.

Le
Review №90

Staff was very friendly and they had a great selection of eye glasses.

An
Review №91

Comprehensive Eye Care with outstanding and professional care!For the best care for your eyes, choose Northland Eye Care!

An
Review №92

Taken in for my appointment on time with instructions what to do at home

Ke
Review №93

Very friendly, helpful, and knowledgeable staff and doctor.

Br
Review №94

Great staff, very experienced and helpful

Be
Review №95

I like em!

Na
Review №96

Great as always

Information
4 Photos
96 Comments
4.9 Rating
  • Address:2050 S Woodlands Village Blvd, Flagstaff, AZ 86001, United States
  • Site:http://northlandeyecare.com/
  • Phone:+1 928-226-9300
Categories
  • Contact lenses supplier
  • Optometrist
  • Doctor
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:9AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–5:30PM
  • Friday:9AM–5:30PM
  • Saturday:9AM–5:30PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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