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GameStop
2950 Donnell Dr, Forestville, MD 20747, United States
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GameStop

Comments
Ja
Review №1

Best selection of Funko Pops

ge
Review №2

The managers and the co-workers are very helpful and its very clean in there I will visit again soon

An
Review №3

They are pretty good.

Ta
Review №4

Good customer service

Jo
Review №5

My wife and I were just looking around; unsurprisingly, this location didnt have anything that either of us wanted.

Lu
Review №6

Been calling this store for three days straight to confirm if they have any Xbox in stock and no one is answering the phone. It either just rings or goes straight to the stores voicemail, I dont think I should have to drive all the way to this store to just find out they dont have what I want. This is unacceptable and very unprofessional.

Br
Review №7

I called this location this morning trying to hunt down a new phone, when Ms. Keara answered. She was AMAZING!!!! Her professionalism, patients, tone, and attitude was the best I have dealt with in a minute. She took her time to check what they had in stock, she looked to see how big the phone was, and even offered to help me check other locations for a phone. I would definitely recommend dealing with her the next time you go in.

Tr
Review №8

I called to ask a question and the man answered told me to hold on and hung the phone up and I tried calling back several times to get a recording and then the phone hangs up 👎🏼 Unprofessional

Bl
Review №9

This location has poor customer service but they have most of the games you need. Pre-owned games and accessories are the main reason I visit. I advice becoming a member for the discounts

Ka
Review №10

I went to buy Nintendo Switch for my son, they had it in stock and bought a game and some accessories for total about $500. And they would not sell the Nintendo Switch without their 1 year warranty for $30. I told them manufacturer has a one year limited warranty but they refused to acknowledge that and insisted they wont sell without their extra warranty. I said best buy is selling it with 1 year manufacturers warranty. They said best buy does not have it in stock. They were kinda blackmailing me for something they had in stock. I left Game stop without buying, looked online only target had it in stock ready for pickup. Went there bought the Nintendo Switch with the manufacturers 1 year warranty for freegame stop. Stop cheating customers.

Mi
Review №11

The staff is friendly and helpful but the store is in terrible need of a makeover. The only reason I go to this store is the staff, the store looks like it is falling apart just from being so old and i see the staff clean and straighten it up on the regular. Come on Gamestop just cause youre in the hood doesnt mean you have to look like it.

Ja
Review №12

I always go to this location because of the prompt service. Me personally I ask for Keara, she has always been a great help. At times shes goes out her way to extend her help. Very pleased with this location.

Wi
Review №13

Great service. I was greeted as soon as I walked through the door. Shot out Keara who took very good care of me. EXCELLENT CUSTOMER SERVICE and a PROFESSIONAL

ki
Review №14

Best place to get a good customer service

En
Review №15

Super helpfull. Nice people..

To
Review №16

Will always love always great customer service

Ke
Review №17

Always changing managers. No hype about release dates. Just a bland store. Ive had more excitement buying a game from target right across the street. Save your extra 5 dollars and skip the slow moving associates and hit a big box store nearby

Ca
Review №18

I went to Dominoes to pick up pizza for my husband and he enjoyed the 🍕

71
Review №19

Pretty good. Got opinions on games and bought one.

st
Review №20

Best store in the gaming world

Br
Review №21

Im not real big gamer as others, so when I came in the store they helped me figure out wat system wat games all while helping others in the store an not ignoring anyones needs....really professional

Al
Review №22

I was surprised by the good service i received when I purchased my used Samsung S 5 phone. The store manager personally found and picked up the phone i was promised. The store staff made sure that my information was transferred from my old phone and helped me set up my security code on the new phone. I will probably shop at this store again.

Ro
Review №23

Multiple times I have called and held games online at this location. Every time I request a NEW game, they tell me its in stock or the site shows its in stock only for me to go to the store and its the store copy. Im confused as to how something that is open without the seal intact is considered new, especially when I specified NEW copy every-time!!! Why would anyone pay new prices for something thats not new. Most people buy NEW items as gifts, not used or second hand passed as new.

Ma
Review №24

Great customer service, I just left there and purchase a game 👍

Jo
Review №25

Found exactly what needed friendly staff

Th
Review №26

Why hire a manager that dont know what CES and E3 is. Ooooh, i get it. You think a pretty light skin face will hypnotize guys into your Pre-order game.

Al
Review №27

They dont anything about games in there they are disrespectful wouldnt recommen

SP
Review №28

Rip off they be taking money from you you buy a $60 game and get back $21 dollars man yall are a joke how I know because I have traded in game with them for years straight trash

Wa
Review №29

Nice n friendly

Mi
Review №30

Service is always amazing

Ni
Review №31

Nasty Very Unprofessional customer service

Cy
Review №32

They sold me 2 games one was brand new but already opened. We got home and the game was not in the case

Ka
Review №33

Store manager with big braids is horrible itsa hang out for her friends she closes the store early I spend 461.00 dollars and one of my games was detected Ill never shop here again

Ry
Review №34

Very helpful

an
Review №35

A health hazard for people with asthma mold in the ceiling how are you allowing people to work in that type of condition.

Ma
Review №36

Over prices poor trade in value

Ri
Review №37

Nice staff

Ra
Review №38

Pretty good

An
Review №39

Great

Dr
Review №40

Customer service poor

wa
Review №41

Nice

Da
Review №42

Closed two hours earlier then listed

St
Review №43

No reason

Information
2 Photos
43 Comments
4.1 Rating
  • Address:2950 Donnell Dr, Forestville, MD 20747, United States
  • Site:https://gamestop.com/store/us/md/forestville/735/penn-mar-shopping-center-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 301-516-6500
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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