The handsome gentleman working today was very kind & the exact help I needed!! Helped me resolve my problem while being time and cost effective. Definitely would recommend to my friends!
Came here to get my Iphone Xr screen fixed & was so pleased with the service! Morrison was very sweet & professional, they were closing soon & he still helped me out & in only 30 min my screen was fixed!10/10 would recommend :)
The best place in the panhandle area!!! Fixed my IPhone in no time and the best price in the area! Thank you so much! CPR!!! 5Stars!
I was told prior to getting a service done on my phone that the total would be $80. The cashier told me to pay $30 for the part coming in and to pay the rest of the $50 he confirmed out of the total $80 when the part would come in and I drop off of my phone for repair. Two days later I drop off my phone and get it repaired the same day, but Im told to pay $80 not $50. I explain to the cashier (someone else) that I was told that the total (which included service) was agreed on being $80. The cashier told me that its 30 for the part and 80+tax for the service. Obviously I paid up, but I would not recommend this place since I was lied to
I came in to Florida from out of state. Broke my camera lens cover on my cell phone on a flight. Two separate T-Mobile stores directed me to CPR for the repair. I went in and met the owner, Morrison, who told me he could repair my phone but had to order the part. He told me it would be there the following morning. I came back, he had the part, and he repaired my phone in about 5 minutes. His prices were more than fair: in fact, it was much cheaper than I had anticipated. I would recommend Morrison and his business any day. Thanks Morrison for taking great care of me.
Guy diagnosed my phone with a bad charging port, paid to have it fixed, it did not fix it, and I still had to pay to get broke phone back. Took 2 weeks for part to come in. Dont recommend unfortunately.
Awesome customer service!!! My mother incorrectly input her Sim card into her iPhone late in the day. We arrived at CPR Cell Phone Repair shortly before they closed, but for Morrison that was no issue. He was very knowledgeable, helpful, and able to fix her phone at moments notice. Highly recommend and plan to use this service again in the future, should we have any cell phone issues. Thanks so much!
I checked every phone repair shop in the Destin/ FWB area and CPR had the best price for a new Android screen and back case. They had the parts the next day and had my phone fixed in an hour on a Saturday. They did a great job and were very professional. Highly recommend
This is by far the best experience I have ever had with cell phone repair. Part was in stock and my phone was fixed within an hour. No 2 day wait here! Highly recommend using this service for your electronic repair needs.
Took in a newer model Samsung to have the screen replaced. After replacement, my biometrics was no longer working and, after 3 days of repeated phone calls, they finally tell us it will have to be sent to the manufacturer to have the biometrics reset. Also, the home screen is now so dark you can barely see anything on the screen which is particularly annoying considering I cant use the fingerprint reader anymore. We were just told there was nothing they could do and we would have to contact the manufacturer. I think maybe letting me know this would completely screw my phone up would have been good knowledge to share before they replaced the screen. Do not recommend.
Went in for phone repair for my daughters iPhone. Fast reliable service within a few hours.
DO NOT GO HERE. Incredibly unprofessional, do not answer their phones half the time, and a huge waste of my time and money. They have had my PS4 for 3 weeks after they quoted me a couple days to get the HDMI port fixed. Everytime I call, and they actually answer the phone, they just push back when they say it will be ready. After weeks of waiting and absolutely ZERO progress I finally just went and picked up my console and asked for a refund. Thats when the guy working went to go get my PS4 out of his hot car. I can bot exaggerate how shady this place is, do not trust them with your electronics.
I have used CPR twice, and each time, the representative at the counter diagnosed the problem with my iPhone within 20-30 seconds and then fixed it within two minutes. Cost was more than reasonable. I throughly enjoyed the friendly conversation and perspectives on life and growing up. They have my strongest recommendation!
I dropped off two iPads at this company on a Friday. They told me that they would be completed on Saturday but because they close at noon on Saturdays and they are not open on Sundays, I could pick them up on Monday. When I called on Monday, they had not even started working on the iPads even though I was told they had all the parts to replace the screens for both devices. I called again on Tuesday and they still have not finished them. I told him I would be there within the hour to pick up both of them and Jason said that he could fix one within that one hour. If you want the community to support small businesses, then those businesses need to be transparent in nature when promising a customer a completion date and time.
Amazing fast quality service!!
Great service,quick and great quality
They did a good job as far as for repairing my daughters computer, however, the communication was just a little bit lacking. we had to continuously call them to find out what the status was on the computer. They do good work, just got to work on the communication with the customer.
Very professional and quick, quality work.
Very nice people, they replaced my headphone jack, so now I can get back to bumbin the 15s in the Man-Cave.
Very professional good communication ... take my computer to get fix . My computer screen was cracked they told me they need to order the parts going to take a week .... They call me my computer was fixed everything is OK. I definitely recommend this store...
Joe and the staff are exceptional! Great fast repair and knowledge.
I originally got my screen that was cracked repaired there. Within two weeks my screen had broke again from the inside (cracked on inside, no visible damage) I was out of state and had to get another screen and waited until I got back home to take back to cpr. They looked at the screen ( cracked on inside one ) and said not under warranty. Mind you they needed to re install it to check it out. I said I’d keep my new one I purchased out of state to re-install it snd I’d be on my way with a loss. Well now the camera stopped working and microphone. I immediately brought back and the owner denied this being from them switching them in and out . I literally used face recognition im front of him, they worked on it, and now it doesn’t work. We looked up screens and they cost him $69 dollars, I spent $300 in there two weeks earlier to get fixed originally. He would not replace the second time ( the one that mysteriously cracked on inside ) and lost a customer that was paying over four times costs of a screen. Great job on customer service. Overall had to get an entire new phone. Never again !!!
I had a simple phone issue a few days ago. Stopped by just for advice, and the guy fixed it for me. Made my day!
The employee here is very rude. No customer service skills whatsoever. Like a teenager with a bad attitude. This isn’t the first time I’ve had to deal with this from this location. They make a repair and then some flaws are found and when you call to ask about it you get attitude. Absolutely ridiculous. This isn’t an a charity I paid for a service, you made the mistake now fix it.
I called last minute to get the screen fixed on my IPhone, and he was able to get it fixed in under 30 minutes. He is very professional and honest about his work. I would definitely recommend this place to any of my peers.
Quick turnaround.
We highly recommend Frank to fix your problems. We needed an old key FOB for an antique sports car fixed and we couldnt find anyway to help us, including dealerships, until we found Frank at CPR in Mary Esther. Frank immediately identified the problem and repaired the FOB as if it were new. Frank was very nice, professional, explained the issues and did everything in a very timely manner. We highly recommend Frank at CPR for any of your electronic repair needs.
On vacation and my phone was in boot mode, I was freaking out because my phone is my entire business that I had not recently backed up.Came in short notice right before close, Morrison fixed my phone like a damn rockstar. Very knowledgeable and amazing customer service. Would highly recommend. 👌🏼🙌🏼
They helped me out with my sons tablet. I didn’t think it was able to get fixed but they just looked at it and fixed it so fast. I’m very happy with them and I know you will be too
Reasonable price for repair and did a fantastic job.
This place is amazing. quick, easy to work with, and very reliable. I had an issue with a cracked screen. delivery of the screen to the location was quick and once i had dropped it off it was fixed same day with no issues. a few months later the glue was coming off due to me being in very hot climates so it was understandable. took it back to get it fixed as well as getting some dust off of the camera lens. fixed again within an hour and at no charge.go here. you will not be disappointed. also does other electronics. taking my laptop in as well.
They did a great job replacing the screen on my iPad. Friendly and fast. Great prices too, much less then I thought.
Very friendly and professional. Thank you for making an attempt to assist me today.
Warranty dodgers. Do not go to
Customer service was great, the guy was super nice, the fix for my phone was done very fast & accurate.
What a great place!!!! Professional, friendly and knowledgeable.... fixed my phone in under an hour.... definitely recommend for all your IT needs!!!
My husband dropped his phone off to get the screen replaced on a Saturday around 1pm. He was told it would be done that day and he could pick it up in an hour or so, but they would call when it was ready. We never received a call from them so my husband went to pick it up at 2. Online, it says that they close at 5:30 pm on Saturdays. He got to the store at 2:05 and they had already closed the store down with the phone inside. They are closed on Sundays so he was going to be without a phone all weekend which wasn’t an option for him because he works from his phone. We tried calling corporate, which didn’t get us anywhere because they wanted us to leave a message and said they’d get back to us Monday. So we called every single CPR around us to see if they could get us in touch with the owners so my husband could get his phone back. We probably called 10 different stores and none of them new the owners of this store. Finally the last store we called knew the owner, so he told us he would call him and give him our contact information. He told us the owner didn’t answer the call so he texted him our information. We never heard from the owner of the store. So my husband picked his phone up Monday morning, didn’t get an apology from the store and didn’t even give us a discount or anything. We will never be going back to that store because of the lack of respect the owners and employees have for their customers.
I stopped by to see if they had privacy screens for my new phone. They didn’t have any in stock so I was told by the manager if I bought one they will install it for me for free. I came back and they held true to their word. They installed it and did an amazing job. There aren’t any bubbles or any issues!
My iPhone suddenly wouldnt charge so I thought I certainly needed a new battery. Never dawned on me it was my cover that contained another battery charger that could be the problem. The nicest young man was so patient and kind. He figured out immediately what the problem was and then kindly answered another question I had re: my laptop. Ive been looking for a computer repair shop since my last one closed. This will be my new one. I certainly appreciated the kindness and friendliness I received at the store.
I have gone to CPR 3 times to fix my phone...each for different issues with my phone. Each repair was taken care of really quick...replaced battery, repaired charging port and replaced cracked screen. Cost effective! These repairs I had CPR fix for me are by far cheaper than buying an entirely new phone. The service is always professional and zero stress. Definitely recommend CPR to anyone wanting to fix their phone instead of buying a new phone.
CPR was honestly the best Cell Phone Repair shop I have ever dealt with! They are on time with everything,Keep parts in stock and have the best pricing around. I highly recommend CPR.
Guy was cool, highly knowledgeable, and professional. Check this place out!
Great work. Finished the cell repair in one hour
You guys are awesome ! Please say thank you to your team and say thanks to that German technicial engineer, he fixed my Drone ! .... I did not know that you guys fix all electronic devices in your shop .. Thank you for getting phonenumbers out of my brothers phone. Thank you !! Ill be back ...
CPR IS THE ABSOLUTE GO TO PLACE for ALL your computer & cell phone needs, repair, advice etc. For me, CPR IS INVALUABLE! Theyve worked on my lap top, still works great! Theyve repaired my cell phone, no problems this far.Just now I went in a bit frantic because my current situation requires that I record some upcoming business phone calls & Im not able to DOWNLOAD the app from Google Play for some reason.Rello (sorry if I misspelled 🙄) helped me out tremendously!!! He figured an alternative way for me to record calls. YOU ROCK RELLO, Im exceptionally grateful for you help! 🤗🤗Ill be back soon for CPR to give my phone some TLC so it functions as it should.All the staff are amazing, friendly, very helpful, knowledgeable & their prices are VERY REASONABLE!LOVE YOU GUYS 😘💕 Elle
The staff is very knowledgeable. Great experience! Recommend Highly!!! AWESOME!!!
My PC hasnt worked for months, took it to them, they gave it back super quick and it works better than it did before it died.
Hands-down best service. Fixed my phone in15 minutes ....Keep up the good work 💪🏽👌
Great customer service and friendly staff. They fixed my phone in under an hour. Highly recommend!
Worst customer service ever. Paid 15$ for overnight shipping and a week later still not ready. They were suppose to call when it came in but never called. I traveled there 3 separate times with no luck. The offered to reduce the price of the fix by 10$. No thanks, Ill be going to Batteries plus for my repair and chalk up the 15$ to a learning experience.
$240 to replace a galaxy S8 screen. Checked with Tmobile it was $100. I had just dropped the phone off. Came back the same day to cancel order. They said $35 restocking fee for a part they havent even ordered yet. Waited both times in the lobby for 20 min without a greeting. This place is a joke.
Took my phone in when phone died. They changed the battery and when that didn’t work they tried the screen. They gave me options that I decided to just upgrade but even with all the work they did they didn’t charge me just put my old screen and battery back in. Great customer service. This was my second time using them and will continue to use them. :)
Excellent service! In and out in less than 15 mins. Galaxy S10 back screen replaced.
A sweet lady from the mall recommended this place, and it did not disappoint! The gentlemen helping me was really nice (screen replacement) and gave me a price and estimated time right away. He finished my repair early and it was cheaper than he originally quoted! Happy happy customer. Will be returning in the future
This is the best and only place you need to bring your phone for repairs!! I have used them a few times, each time thinking dang I’m going to have to buy a new phone, and they have repaired my phone every single time! Best service, and the friendliest guys. Before you buy a new phone, check with these guys, I’m convinced they can fix anything!!!
They replaced my iPhone Xs screen. Friendly staff, good workmanship.
Despite being busy, told the hard truth right away. It would cost too much to repair.
I was traveling out of town with family and my phone started having problems. I came across CPR repair, customer service was excellent and I was able to get my phone fixed in a timely manner. I would recommend this business to anyone.
Best place on the in Fort Walton and Emerald Coast ! hands down! Fast service and reply to all texts, calls. very friendly and helpful. Morrison went above and beyond on some issues i had! i appreciate your help! I definitely will tell all my friends. thank you morrison,
Brought my phone here for a cracked screen. First day having the phone back and it was already glitching. Took it back, they reluctantly replaced the screen after going back and forth for 30 mins, not even a week after and the phone switches to different apps while im texting people. Worst $180 dollars ive ever spent. No professionalism by the manager, and the quality of the fix was very poor. Now my phone wont even turn on, so I am forced to buy a new one. If you want your phone how it was before your issue, DO NOT GO HERE
Fixed my broken camera lens and not at a High cost. Thank you ... for your services.Moto z4
Took my iPhone 6s to get repaired after dropping it in oil and they were very nice. And explained I would need a new battery and other stuff for my phone. It wasnt as expensive as I thought it would be. Great customer service skills and very professional. Definitely recommend going here.
Great people, great and rapid service. I can understand why there are so many CPRs in the area.
Bright my iPhone 7 Plus in for a screen repair, had good customer service. They never called when my repair was done, so I just stopped in, it was done, no biggie they were busy I thought. Got my phone back, there was dead spots in the screen, plus the proximity sensor was completely off. Every time I was on the phone it would put me on hold, or mute me. Or even go to call someone else. I had also purchased a new otter box from a another retailer, and their glass screen protector. My phone fell less than 3ft and shattered the screen. There’s no way a quality screen would have broken so easily. Fast foreword, I call to tell them my issues. They told me they could fix the sensor, but the fall was my issue and the dead spots were due to the fall. I got upset and took to another replacement company. Come to find out, my phone was missing screws out of it, and the sensor was off by a bunch. When I called upset about these things, I got told that the screws were ones that didn’t matter and the risk of the sensor being off is always there. Plus my screen breaking and those issues were all my fault. Sure, it cracking is my fault, but the ease in which it broke is an issue. All in all, I would say it is a risk that they will do shady work.
Mike did a awesome job, he replaced my screen on my iPhone 7plus and now my phone is as good as new. I highly recommend getting your iPhone fixed by Experimac!
My charging cord broke off in my charging port, shorted my phone as well. Brandon was AMAZING!!! He knew how important a phone is to a Real Estate Agent... He went above and beyond staying late, out of his way to get the parts needed to fix my phone. I highly recommend him to anyone with a broken phone... Awesome Customer Service!!!
Technician at the Mary ester location knew his stuff. After he asked me two questions he did a very basic hands on test of my device and determined a corrosion issue, in which he cleaned. I was able to walk out with my phone in minutes. Very happy here. I have used this location in the past with another phone and a tablet.
Incredible customer service! Quick turn, competitive price, and 60 day guarantee. -Military friendly - 5 stars
Awesome business to work with; friendly staff and excellent service. They were able to repair my ipad by the next day even though I didn’t request rush delivery! I would highly recommend you use CPR Mary Esther for your next cell phone repair.
This was one of the best experiences with electronic repair. A very polite young man took 5 minutes and repaired my wet cell phone! Highly recommend this business !
Quick service, very reasonably priced! I needed a fix ASAP and Morrison made it happen! So helpful and very nice.
Terrible experience sorry dont have the time to explain. Go elsewhere
GREAT EXPERIENCE! broke my phone in the morning and it was fixed by the afternoon! great customer service, everyone was very helpful and friendly. great quality of repairs. I highly recommend this place!
This is the second time bringing in a phone that needed repairs and again they did an excellent job! Very reasonable pricing and very quick and professional service. I would definitely recommend them to anyone looking to get their phone fixed. Thanks!
Daughter jammed her sim card in without the tray and was impossible to get out. Morrison was able to fix the problem everyone else has said was not possible saving us hundreds of dollars. Will definitely trust them with any tech issues. Thank you!
Great job o. Fixing my Surface Pro screen!!! I would recommend this place to everyone who needs a screen fixed.
Desperately needed a phone and iPad repaired (late in the day might I add) and these guys got me up and running. I thought my phone was done for but I was pleasantly surprised to have both devices back to me with little wait time. Definitely recommend this place for all electronic repairs, I’ll be back!
Came here to have my cracked screen repaired. They fixed the screen, but ruined another part on the phone. Between me having to contact them to see if the phone was ready for pickup, and the runaround I got on when they phone would be ready, Im pretty upset. $200 later and Frank and the other guy that work here bricked my fingerprint reader on my Pixel 3XL.
Morrison, man this guy is great!!! Fixed my phone that I thought was a goner! Brought back to life with a quickness! 10 out of 10 would recommend! AND FAIR PRICES!!! Will never go anywhere else !!
What an awesome and professional experience!!! I recommend CPR of Fort Walton for all your mobile device repair needs.
This is the second time Ive had a device repaired here and like the first round, (which was an iphone screen) I received honest, friendly, and accurate service even though this trip involved an odd version of a Dell Latitude that required some learning on all our parts. I was given an accurate time frame and now have my little psuedo-laptop back in perfect working order.
Amazing service! Dropped my iPhone and he was able to fix it super fast! He will not charge unless he can fix it! Who else does that! No one! Also will beat anyone’s price. I been recommending this place since I discovered it. Hands down amazing servi e and amazing dude! Great business!
Visited to have my iPhone 6 screen replaced after I shattered it from a hard impact with the ground...They gave me a quick price & time estimate over the phone. I walked into the store and was greeted by a very friendly and professional staff. The phone was fixed and looking great in 45 minutes. Was very pleased especially when this was a cheaper option than my insurance providing a replacement.Decent selection and great prices on phone accessories.I would definitely recommend them and will return if I have any future mishaps.
Super RapidoThey came highly recommend by a friend and when my son cried to me because his phone was not working properly, I knew where to take it. I received fast and courteous service. And I only paid a fraction(
I dropped my phone and broke the screen On my iPhone X. We call CPR Cell Phone Repair, day had my new screen overnighted as they were out of stock and gave us $10 discount for the wait. I dropped off my phone in their location, 30 minutes later my phone was ready. Excellent job!!!
I was in the area on vacation and needed the screen fixed on my iPhone 6 Plus, so I stopped by RapidFix. The guys fixed my phone in less than an hour. Would come back if i was in the area and needed anything. HIGHLY RECOMMEND
They fixed my iPhone screen in under an hour! I am 100% pleased with their work. The price was also reasonable. They also offer a warranty on their work and too many other companies had bad reviews and no back up. Hopefully I dont have to go back but if I do I will and would recommend! Thanks guys!
THIS PLACE IS AMAZING. TOOK MY PHONE IN TO HAVE IT UNLOCKED. VERY REASONABLE COMPANY THAT WILL WORK WITH YOU. I WOULD RECOMMEND TO ANY WHO HAS PROBLEMS WITH THEIR PHONE CHECK THEM OUT.
Staff is super cool and very informative.
I have my own excavating company sometimes our phones can go through hell doesnt matter the case we put on them anytime I have trouble with any of the company phones I always send my guys here Ive never had any complaints I dont remember the guys name but he save me a little bit of money by recommending me cleaning my charging port on my iPad instead of replacing it sure enough it charges like its brand-new
Snowbird from Canada. My s5 galaxcy phone had no sound except with head phones.These gentleman were very courteous. They knew problem but were honest and said would be so expensive wouldnt recommend.So appreciated there honest appraisal, even though not what I wanted to hear, and wouldnt take anything for the diagnosis .Would so recommend visiting this business if encounter and problems with your phone, tablet or computer.Thank you for your honesty .
Really fast and nice service !
Went there late after work after trying to get pricing from AT&T store in attempts to fix my I phone 5 S shattered screen. I dont write many reviews so to say but the service, honestly and friendly home town for real dealings start to finish was great. Thanks for all the tips, few other discounted items I picked up as well. Less than 20 minutes I was out the door. Spoke about my personal relationship with JESUS to the service tech and ended up having fellowship as well. Iron sharpens Iron. Amen
By far the best experience I have had with a cell phone repair shop. I have gone through many of phones unfortunately and have had horrible service and ridiculous fees at a few other repair shops. I was in and out in a matter of hours. My screen was cracked on both my Iphone 8 as well as my Galaxy S7 Edge. They had them both fixed really fast and I am convinced that whatever they did lead both phones to working better than they had before I got them fixed. I would highly recommend this place. The staff is also exceptional, very knowledgeable and overall easy to work with. I will definitely be going back here in the future for any issues I may run into with my electronics.
Great guys!! Very pleasant and great service,I would recommend them to anybody
If I could give 0 stars I would but unfortunately I have to give at least 1. I took my phone to CPR in Fort Walton Beach to get the screen replaced on my Samsung S8+ which put me back about $280. After I got the phone repaired, everyone I called reported a really loud feedback echo when speaking. I called CPR to ask about getting it fixed since I was told there was a 30 day guarantee on all repairs. When calling to see when I could bring my phone in I was told they would look at it but nothing they did couldve impacted the speaker. I lost all confidence in their abilities at this point because with 5 minutes of google research I found this was a common error after screen repairs. I took it to another shop in Navarre for an assessment. When the other shop removed my phone case the screen panel was falling off and seven screws were missing from inside the phone. This couldve caused my phone to be ruined if it wasnt caught. I suggest people take their repairs to Navarre Phone Doctor instead. The staff was very upfront and fixed the problems caused by CPR within two hours and now my phone is good as new.
Much faster service than other places around! I’ve broke my phones 6 times and always go to CPR to get it fixed! Never had any issues. Definitely recommend getting your phone fixed here.
Great store and great staff ! After damaging my cell phone for the up-tenth time, I decided to take my phone to the RapidFix Repair shop rather than going through the time consuming (and often expensive) process of obtaining a replacement phone through my service provider. Once at the store, I received prompt help (from Brandon) and an explanation of what could be done to fix the issues I was having with my phone. Needing my phone for business the staff was able to get my phone fixed and back in my hands much sooner than I had expected. Also, the staff was very patient with my phone calls to check on the status. I would definitely recommend this store for phone repair and they will be my go-to option for any more repairs I may need with my phone. Great help, friendly atmosphere, and knowledgeable staff!
These Guys are the Chuck Norris of fixing every thing electronic. They replaced my iPhone 5s screen in less then 15 mins. Fast quality work and with great attitudes, not to mention the great atmosphere in the store. I would recommend these guys to all my friends.