My family has been going to AICO for over 25 years and now my grandson is going there. Doc and staff are awesome and I would highly recommend you call for an appointment!
Great place and staff. All very kind and very efficient, but didnt feel rushed. I will continue to go there and would recommend to anyone.
Dr. Heaston and her staff are always pleasant and professional. Her care for my eyes is greatly appreciated. I am always comfortable with her recommendations!
Highly recommend. Very professional, competent, and friendly.
Very thorough in eye examination using the very latest in technology, giving you the best results for your prescription in eye glasses. Courteous in every way and work with you with any problems you may have to give you 100% satisfaction. Highly recommend!
Always a welcoming experience coming to AICO Optical. They treat everyone like family from the time you walk in the door until the time you leave. Large selection of frames to choose from.
The only place I will go for eye exams and glasses. Always professional and caring. And no one can adjust glasses like Cole does--finally someone who can deal with my OCD on having my glasses fit perfectly.
Aico Optical is a very clean and friendly place. The staff was ready for my appointed time and I only waited to see the doctor for about 5-10 minutes and she was very thorough in her examination. I would highly recommend Aico Optical if you are looking for a new optometrist.
Aico Optical is awesome!!! Dr. Aileen Heaston is a amazing eye Dr. Cole is very helpful with picking out you glasses . They both are very knowledgeable in there business. I would never go to anyone else for my optical needs !!!
I love this place!! Knowledgeable and very helpful staff, fabulous selection of glasses. Thorough eye assessments, top quality care and follow ups👍👍
I first met the Aico team over 20 years ago. They were amazing then and are even more amazing now. You want the best of the best? This is it.
AICO Optical provided one of the most exceptional experiences Ive ever encountered in ANY industry. Every single person was exceptionally kind, pleasant, patient, knowledgeable and incredibly helpful.I was admittedly a difficult customer for them because I had incredibly specific requirements for the type of lenses I need to do my work. Im a technical illustrator, designer, sound engineer, and video producer who works with complex software on several different sized monitors which range in size from 4 inches to 36 inches, all at varying distances from my seated position.To be honest, I didnt think it was possible to create a lens that would meet all of these requirements. But, after an impeccable exam from Aileen, and an astonishing effort by her husband, Cole (lens wizard), I am now wearing lenses that not only meet, but have far exceeded, my expectations.Furthermore, their office is incredibly warm, comfortable, and inviting. The lens selection count is well into the hundreds. There cant possibly be a better optical experience within 100 miles of Ft. Wayne. They have my familys business for life.
Aico optical is the best! Curbside pick up and wearing masks! Thanks for the great service!
Dr. Heaston and the entire staff are amazing. They worked with me a lot to make sure I got exactly the right prescription and they were all extremely nice. You can really tell that they care about their patients. I will be recommending them to everyone from now on.
Doctor Heaston Is one of the most down-to-earth professionals youll ever meet. She cares about you as a person as well as the health of your eyes! She has a friendly staff that treats you special from the moment you walk into their office to the moment you leave. Good eye care and a friendly optometrist are a great combination!
Always leave feeling like you got the very best care available. A huge selection of frames and lenses options. The most modern equipment available and everyone that works there is extremely knowledgeable.
Cole and Dr. H are honestly the BEST. the whole staff is so sweet and they are like family. I would tell anyone to go there, we love our eye doctor and will never change. also, if possible Cole will get your glasses ready so fast, I do not know how he does that.
I absolutely LOVE this place!! Cole Heaston is nothing short of a miracle worker when it comes to my frames!! I am quite hard on frames, needless to say he has repaired mine more times than I can count!! Despite being shut down due to COVID 19, when I sent an email asking Cole for help with my broken frames he responded quickly! Made an appointment, he met me at my car and within minutes I had a new set of frames and was on my way!!!AMAZING!
Aileen and Cole are warm, wonderful, and caring professionals. Their shop has an amazing number of frame choices. Great experience!
As in the past, I had a very pleasant and positive experience at Aico Optical! The Dr. as well as the rest of the people in her office made me feel welcomed, respected, appreciated, and well taken care. Thank you.
My whole experience was wonderful. Definitely will make this my family doctor. The doctor was very thorough in my exam and patient getting the results I needed. I would recommend this place for sure.
I had a great experience. First, everyone was very helpful and answered my questions. The exam went very well, and frame selection was exceptional. They made some very good suggestions about the frames and also the lens for the glasses. I also got custom-made (by Aico) sunglasses. So far all has worked well.
I worked for nearly 10 years for an optometrist in another state. I can tell you that Dr. Heaton gives an excellent examination and answers all questions clearly. The staff is friendly but well organized and the frame choices are wide, from classic to contemporary. The latest technology is used to measure and make sure the lens give the clearest vision. Special shout out to Cole for explaining your options so clearly. I usually don’t write reviews, but Aico is worth the effort.
Aico Optical provides excellent service from the moment you walk in the door. You are greeted by friendly and professional staff who are attentive to your needs. Dr. Heaston is not only thorough with her exams, but also very kind and your appointments never feel rushed! She listens to your specific needs and provides individualized care based on those needs. Cole and staff are excellent at finding and creating the perfect glasses. They will do everything they can to make sure you and your family are well taken care of and have an excellent experience every time you visit.
Huge selection of frames to pick from. Always willing to help with the selection process and telling you wants looks good, based on shape of your face, size of frames. Goes the extra mile to make sure your happy!
Aico optical is the best! Weve been going since my kids were little. Everyone is friendly and knowledgeable! Service is wonderful! Always work with you to find the best glasses for you in your price range! Always on top of quality care for our whole family! Wont go anywhere else!
I have been a patient of AICO Optical and Dr Aileen Heaston since I was a teenager currently 37 years old). They treat me with the highest level of courtesy and respect. They truly care about their patients. When I leave, I know I have the best possible fitting for my glasses and contacts. Dr Heaston never rushes. Cole always helps pick my glasses and I get nothing but complements. Their combined expertise is unmatched in the Fort Wayne area. AICO truly is a resort-style experience for your eyes! I have recommended them multiple times and everyone is satisfied!
The staff was very kind, knowledgeable and efficient. Cole and Linda went above and beyond in helping my elderly father-in-law. Aico has a wonderful selection of frames to choose from. My family will be going back.
Aico Optical never ceases to amaze me!! We have been LONG time patients, even clear back to their Penney days. Friendly, helpful, personable, efficient, knowledgeable, you name it.... Aileen, Cole & their staff are the best!! Thanks for another great office visit.
I needed new contact lenses and new lenses for my eye glasses (which happen to be a very old Flex-on frame which have been run over by a car, mangled by my children and stepped on numerous times by yours truly). After setting the appointment, the optician, Aileen, did a wonderful job in correcting my sight. I have both severe astigmatism and kerataconus (a condition where the eyeball is deformed into the shape of an ellipsoid) which makes it very difficult to provide correction especially when it comes to contact lenses. Aileen was proficient, professional and friendly. Her husband, Cole, did a great job of placing the new lenses in my old eye glasses. The whole office staff is very nice. The facility is beautiful, the equipment state of art, the selection endless and the overall experience is superb. I recommend these guys to anyone needing any type of eye care with zero reservations. They are awesome! And reasonably priced too!
Consistent and great results. From the technology to the friendly and knowledgeable staff, Aico provides a comprehensive eye-care experience. They take time to get to know the unique needs of their patients and have their patients best interest at heart. They get both the big things and little things right!
Everyone was friendly and helpful. The doctor was a pleasure to work with. The adjustment for my new glasses was meticulous. Picking new glasses was easy and fun with the help given. The selection of frames is awesome!
The best eye care I have ever had ! During a check up I was told to see my family doctor because she could tell I was having blood pressure spikes. She was right and I went on medication for it. The service has always been great and I would recommend Aico Optical to everyone. I thank everyone there of the fine service !!
I am always pleased with the service that I receive through AICO. Whether it is a routine appointment, or service on my eye wear, Im never disappointed and always know that they will take my needs seriously. Just went in for service on some glasses this week and even with a full waiting room, I was made to feel important!
Dr and staff are very professional and kind. Im always in and out quickly. Have never had a bad experience!
I needed new glasses so I naturally went to Aico. I have been going there for many years. There service, knowledge and selection of frames and lenses is the best. Would highly recommend them.
Each visit is very professional and pleasant. Both Aileen and Cole go the extra mile to satisfy and improve your sight as much as possible. I have been a client for nearly 10 years and would recommend them highly.
I loved it here!! I was the last one of my family member to switch to AICO Optical and I wish I did it years ago! The staff is happy, friendly, and personable!
The exam was very thorough and I feel very comfortable that my lenses will be accurate (havent received them yet). I really appreciated the help from the technician when picking out frames.
As a senior, I wanted to find a optical center that would give a more thorough exam. I hit the jackpot when I chose Doctor Heaston at AICO OPTICAL. She was very pleasant and helpful through out the entire process. In addition, the staff was a big help in selecting my frames.I was impressed by all!!
These folks are very caring about you and your eyes. They make sure your glasses or contacts fit correctly and they make sure you can see the best you possibly can. I will continue to go back.
I appreciate their help in picking out the perfect frame. Always a great visit and so professional.
Ive been going to the eye doctor since i was 4 years old. This office is hands down the best experience I have ever had. The people are not only personable, but incredibly knowledgeable . Dr. Heaston is a pleasure to work with and truly listens to her patients - I see better now than ever before! My entire family are patients here and we could not be happier.
Dr. Heaston is wonderful! She puts you immediately at ease. She is very personable while remaining professional. I have recommended her to many of my family and friends.
My family has been going to Aico Optical for over 15 years for all of our optical needs. Dr. Heaston is very knowledgeable and friendly. Her office is very efficient and I never have to wait for my appointment . Aico Optical also has a terrific selection of eye wear that is very reasonably priced and the staff is always ready to assist you in choosing the right eye wear for you. I cannot imagine going anywhere else!
I had a great experience! The staff was fantastic and really helped my indecisive self pick out some great frames! Would definitely recommend Aico to anyone that is looking for a place to go!
Dr. Heaston was fantastic and very thorough. I had a wonderful experience and the staff is top notch. I would definitely recommend the office.
Dr. Heaston is kind, knowledgeable, and thorough, as is her staff. The location is convenient, and the offices are clean and beautiful. The experts at Aico have always gone out of their way to help me choose the right frames and lenses to fit my personal needs, style, and budget. They answered all of the questions I had about adjusting to my new progressive lenses, and when I had an issue with the fit of my glasses, I was able to stop in without an appointment to get it fixed. I trust Dr. Heaston and her team implicitly.
Amazing staff and a doctor that is the BEST. Always available for any problem or just a conversation about best care choices!!
We have been customers at Aico Optical since 1997. I can honestly say, that ALL of our experiences with Cole and Aileen have been positive, helpful, and pleasant! I would not entrust anyone else with my familys vision care in Fort Wayne. Our family of 4 has come to know Dr. Heaston as our eye doctor, our provider, and our friend. The relationship she has with each of us is different and she knows us well. This makes for a great doctor/patient relationship. We pay for good quality care, and they go above and beyond their duties. We have gotten, contacts, sunglasses, and prescription swim goggles, as well as diagnosed some possible problems with the eyes themselves. We are thankful for Dr. Heaston!
Felt very welcome and taken care of the moment my visit started. Great place!
Very personable staff. Office environment very professional and comfortable. Overall a very nice experience and adjustment to my new glasses has been seamless.
Always a great visit. Everyone is so pleasant and helpful.
First class operation! Friendly, informative and helpful. They always have the latest styles in eye wear. Would highly recommend them.
I have been going to AICO since the business first started, would not go anywhere else. Always a great eye exam and a wonderful selection of frames! Always friendly and so helpful.
I have been going to AICO optical for I dont know 7-8 years now and love it. I tried some of the chain optical care places and find myself always going back to AICO. They are very friendly and they will help you out if you get in a pinch. I would recommend them to everyone.
Aico Optical has been treating my vision corrections for a number of years. Last year I had special needs for tri-focal lenses to improve my vision requirements for a hobby and the new glasses performed well, as expected. This year with new glasses needed For an upcoming trip, they went out of their way to accelerate delivery of new glasses, frame and lenses, to meet my travel schedule. My vision corrections have always been precise and accurate. The glasses have always fit correctly. I highly recommend Dr. Heaston and Cole for your vision needs.
Aileen and her staff are great! Always on time and very friendly.
Great visit for the first time, they are local and friendly and located on NW of fortwayne very easy to get to their office . Thank you for the great service .
Awesome! Great doctor and very extensive selection of frames. Something for everyone.
Loved the staff & the help they provided with picking out my first pair of glasses. Thank you all!!
Extensive selection, great customer service.
Very friendly professional staff with all up to date equipment. Very wide selection of contacts and glasses. They also have a lense maker in house. They helped me look for the perfect glasses. Although it took me about an hour to decide they didnt mind and also rounded everyone in the office to get an opnion on which pair looked best on me. A little pricy but Id rather pay a little more for a locally owned business than a chain franchise. I took my 5 year old for an exam also and they were great with her as well. (They do free pre-kindergarten screenings). I would definitely recommend this place to anyone!
Very professional, friendly. I feel confident that Im getting the best eye care in Fort Wayne.
What an amazing crew! Always kind and helpful!
All of the staff were very friendly, answered questions very well, and quick too.
Always excellent timely service. Thanks for getting my clip-ons in time for my trip to Chicago Cole and staff.
I wouldnt go anywhere else ON EARTH for my Gregory Pecks (specks).
A+ Service, A+ products & attention to details - best around!
Excellent service and so much fun to go to the appointments.
Great service, professional, wide selection of frames
😎😎😎😎 Great people.
Aico Optical is a very tidy and neat office with courteous staff.
I’ve been going to Aico for over 20 years and wouldn’t go anywhere else.
Everyone in the office is friendly and helpful.
Nice attention to details.
Great svc and exam!
The staff at Aico are the best!
Great, thorough, professional service!