This vision center is horrible. I refuse to return after multiple frustrations with them. The ladies like to talk and have a lot of fun that work there. Too much. They are negligent with their patients and take their sweet time. The ladies need to look and act more professional. I witnessed one of the women not washing their hands before doing my contact exam and touching my eye contact. Very unprofessional.
First time at this Walmart. Customer service staff is lazy. One who calls her self office manager, dont know what she is doing. Had to my glasses dont twice after 2 times seeing the doctor. Office manager tried to fix my glasses, had to get a replacement frame, she scratched my lens, and the rope was hanging out the side. When she brought them back she wasnt going to tell me about the scratches nor the rope. And after having a stroke, her so called adjustments caused me problems. I went back to get a refund, and explained it all to her. Got my refund and went else where.
Colleen was great! Shes fairly new and sweet as can be. She needed guidance but Cyndi (the manager?) Was too busy helping the people that came AFTER us and would not stop to help for 5 mins. Colleen has to call other stores to get help. NOT a good manager!! Had to bite my tongue when Cyndi would walk by...but still sitting here. May unbite it soon.
Very sweet women who work here, and always as helpful as can be!💖
Dont go here. 3 weeks later I still dont have my glasses. Called them twice and I was told they had shipped, Still not here, asked them to track the shipment. Called next day to find out the glasses were never made at the lab. I was just told they had been sent out. Save the headache dont go here.
The eye doctor sucks.