Dr. Levin was very nice and very informative. Staff was super friendly and made me feel comfortable. Very Nice facility. Very clean and big selection of beautiful frames for everyone

Dr. Karin Rardin is one of the most caring and detailed doctors Ive ever had the pleasure of meeting. She went through great lengths to make sure I got the best prescription possible to help me see as well as possible.The experience overall was also really good, its all very streamlined and you get good support by the many workers there throughout.My only pain point was that although my glasses were cleaned, no one offered to replace the nose pads on my glasses, which I was used to being offered in other places. The nose pads are oily and I used to love getting them cleaned/replaced as the frames then feel brand new. I was also told that theres no warranty when ordering new lenses for frames I already own, so it really feels like they are pushing that you have to buy a new frame. Id appreciate more flexibility in this area.Im still giving a 5-star rating due to the wonderful treatment by Dr. Karin.

Everyone is nice here. They explain the insurance coverage clearly and let you take the most advantage of that. During the pandemic, they did an excellent job to immediately sanitize the machine the seat and the table to maintain the safe environment for people.

Wonderful physician. She took the time to explain the entire process and the best prescription for my visions issues. After more than 20 years wearing glasses and contacts, this visit was the most pleasant experience of all. The office staff and technicians were friendly and thoughtful throughout my visit. Truly a wonderful, comfortable experience.

Couldn’t be happier with Capitol Eye Care Center. This was my second visit, to get new glasses/frames. First visit was for contacts. Both visits were really good! The staff is amazing, easygoing, patient and super helpful. Dr Rardin is great, thorough and informative! The convenience in communication via online and text messaging is a major plus. Eye glasses selection is never ending. And a bonus for me, it’s only 10 min from my house. I highly recommend them!

Extremely slow service, keep changing dates on delivery of glasses, and not able to provide “urgent service” when a prescribed lens did not work the way it was supposed to.Very disappointed at this place.

This is the best optometry in the Bay Area. I have recently broke my glasses and went in to get a replacement. I was expecting my new pair to be ready around 1-2 weeks, but I got a call saying that they were ready to be picked up. Big thank you to Carmen and Nate who was able to make this happen. Carmen was very friendly and welcoming and Nate was the one who was able to get my glasses done the same day. Big thank you again!!!!

I am sure doctors are skillful (hearing the reviews) but medical help is narrow minded, rigid and lacking basic manners. I understand, that my insurance is the least popular one, so the woman announcing in the middle of the waiting area about my private business - was horrendous.Regardless of taking the insurance, she was the only one (1) who did not know how to process it; rest of the civilized medical world had no problem whatsoever! Not once!

Great experience! I had three appointments for my children and they were quick, which is key for a larger family. The office was clean, sanitized and the staff was delightful! Happy we found them. :)

I rarely write reviews but their eye care center is worthy of one. My wife and I have been using Capital Eye Care Center for more than twenty years. Very professional, wonderful frame selection with all the name brands, and most importantly, the staff is outstanding! We commute from Half Moon Bay to Fremont because we have been so satisfied with their service. If your looking for a professional, friendly, well run eye center, give them a try you wont be disappointed.

Horrible experience with the sales person Tina. She was super arrogant and kept rushing us. I understand it was closing hours and told her we could come back tomorrow, but she just kept saying it wouldn’t take longer to finish up the paperwork. She was not interested to answer any of my questions. When I asked her something for the second time, she looked at my husband and told him to explain it to me. Where on earth would someone treat a customer like this? Is it not the sales person’s responsibility to answer our questions even if it was asked multiple times? Extremely frustrated with the experience. Would not recommend this place for sure!

It’s my first time visit. This place is clean, friendly and professional. I had a very pleasant experience today. I got my eye exams and glasses ordered and they also emailed me my prescription that I forgot to ask for.

Awesome experience 🙏👍Dr Westerback was so nice and best. Provided feedback for all my concerns and checked everything thoroughly. Front desk team was awesome, very accommodating and helped to select the choice of the glasses and went over and beyond by repairing my current glass temporarily..wow great team out there 💐💐

Ordered a pair of prescription sunglasses here.Staff were very helpful and social distancing procedures and sanitizing stations were adequately setup.Considering that I was late for my appointment, I appreciate the staffs efforts to expedite my visit.My only issue was that the selection for metal frames were a bit limited. I couldnt quite find something that was an ideal fit for me, but honestly, just a minor cosmetic concern.

Both my husband and I came here multiple times for our eyeglasses. The store manager Enjoli and the lady who helped me pick up my eyeglasses were super patient helping me find the best eyeglasses that fit. They care about their customer service and tried their best to accommodate customers. Due to Covid 19, they also limit the numbers of customers at one time, so make sure to make appointment for every visits.

Good Service, courteous, friendly staff and doctors. Variety options of glasses. I recommend this place for family eye exams.

Check-in staff, attentive and friendly. Dr. Rardin is awesome. It had been a few years since I last saw her at another optometry located in Newark. I am very fortunate and happy to reconnect again. She went over in detail on my test results. I really appreciated that. Carmen helped me select my new pair of glasses. She was great, friendly and funny. Overall, satisfied with my first visit at Capitol Eye Care Center.

This was my first visit and it has been a great experience. Dr. Levin is amazing and takes the time to walk you through the health of your eye. The opticians are amazing and run you through your options with frames and lenses. It is a great place to be for your eye-check up and shop glasses as well!!

Everyone was very accommodating. During the eye exam everything was explained before anything was done. During the process of choosing glasses, the staff was friendly and honest. They made it fun and exciting.

AWESOME the staff and Dr. Levin are very professional and welcoming! Dr. Levin was thorough with my examination and never did she try to mention that because of my age that I should be getting a stronger prescription. She was straight forward with me and I really appreciate her honesty I will definitely refer my family and friends to Capital Eye Care Center. Thank you!!

The staff is very friendly. they were very helpful and informative in my checkup and choosing new glasses.

Extremely professional staff and doctors. I really love coming here!

Amazing doctors and amazing front desk staff . They are very helpful and explain everything in Detail .

I highly recommend Capitol Eye Care. From the start just getting an appointment made and a link sent to easily fill out forms online, to the thorough eye exam, and very helpful person who assisted picking out glasses, it was an efficient, professional, excellent experience.

Great service. Everyone is so helpful.

Hard working and exceptional professionals!!Especially in this difficult time, you can see thewhole crew as a perfect team, taking care for every detail ... I’m strongly recommending theirperfect service !

My kids and I have been going to Capitol Eyecare for several years now. This was the first time during the pandemic. We felt really safe and well taken care of. Patients are limited and seperated and everything is wiped down after each use. All of this above their already top quality care!! They have always been friendly and informative and very thorough. We have seen change over in the office and been seen by multiple doctors. Their care never wavers! I recommend them to everyone looking for an eye doctor!

My spouse visited capital eye care and got exceptional service as always. Their customer support representative Carmen W was very helpful and kind. She walked me through the whole process on her eye check up and glasses recommendation very patiently. The collection of frames n glasses quality is very superior n reasonable pricing. We have been going to capital eye center for years n service quality is still great and consistent. I highly recommend them and Carmen gets full 5 stars !!!

Wonderful customer service. Fast and efficient. Been going there for years. Best in ate

Ive been a patient with capital I for many years. I find the office not as warm as it used to be when Dr Pederson was there. The staff used to be very friendly and easy to talk to, now they come across very standoffish with the exception of Carmen shes always been very easy to work with. One more quick note your selection for eyewear with people that have round faces was very minimum in a reasonable price range of my insurance. I found several others with the expensive price however the selection that was reasonably priced you only had two pair and I found that very disappointing. And if I can also add back in the day when Dr Pederson was there that office used to look spotless now it doesnt appear to be that way anymore, if youre going to have hand sanitizers for people to use at the front desk please check the floor every once in awhile because it was extremely dirty today.One more quick note, The only reason why I continue to come to your office is because of Carmen. My husband and I have been considering going elsewhere.Thanks,Charlotte

Been going to Capitol Eye Care Center for years.It is a great experience. Amazingly courteous, friendly, and kind staff; with wonderful group of doctors.Dr. Levin is caring and very professional, with immense knowledge.I cannot imagine going anywhere else for my wye care.

Capitol Eye Care is nice. They’re super patient while you pick out glasses. They also have pretty up to date tech.There was a brief confusion over my sister’s glasses but they fixed the problem quickly and painlessly.

Optometrist and her staff are very nice, helpful.

Something flew in my daughter’s eye and she was in so much pain. We found Capitol and they saw her right away. The staff was so friendly and the office was so clean and there was hand sanitizer Everywhere! I loved that! They also had plenty of space and seating to stay 6ft away from other customers. My baby’s eye is all better! I would absolutely recommend them!

I have been a client for years and brought my extended family along. Great service from all staff members. Highly recommend.

I have worked with Doctor Levin before, and I have worked with the staff, at Capitol Eye Care, even before Doctor Levin took over the leadership role there. I have no complaints about the previous leadership. However; This latest visit was especially sweet, because the change, in my prescription, and new eyeglasses are on the way, were the only new developments here, except the more friendliness, possibly because of my loyalty and rapport. I am confident that the new eyeglasses will go a long way in helping avoid tired eyes, after a long day of work.

Great Staff! Good service as always!

Excellent experience as always. Very friendly, knowledgeable staff. My family has been coming here for decades. Carmen is always extremely helpful. The doctors are great. Would suggest to anyone looking for an eye doc in Fremont.

I was going to be getting several different kinds of glasses and lots of info being explained which was overwhelming me. Mr. Garcia helped clarify everything clearly which made my decisions a lot easier. Thanks!

Dr. Stella and her entire staff (specially Carmen) is amazing. They have been our family eye doctors for years and we couldn’t be more happy with the care and attention we get.

Amazing eye care. The doctor and the staff were very courteous and answered all my questions relating to my eye health.

Very professional with Covid-19 precautions. Everyone clearly explained the exam procedures, the exam results and options and costs for glasses, including my insurance coverage.

Ive seen several different doctors over the years and have always had a great experience. Camen, one of the assistants is always very helpful in helping me understand my coverage as well as helping me find just the perfect frames that are flattering but within my budget. I ways request to work with her because shes very knowledgeable and always willing to help.

Very happy with my experience. I felt very safe and was extremely impressed with the sanitizing of all equipment, my chair, and every place I sat. The staff was very safe. Everyone had a mask on. They had multiple hand sanitizers and cleaning wipes for everything You touched and also as you moved from each station. Everyone was very friendly and happy which made the overall appt. great!

Love them. I switched to Capitol Eye Care Center after reading reviews. Their front office were helpful and got me set up in just a few minutes. My optometrist is amazing! She lowered and refined my prescription and my eyes feel less strained. Love the selection of frames they have as well. Did my second visit today and the experience was wonderful. Also enjoyed communicating with them via text for scheduling and other questions I may have.

Excellent service and attention to detail. Everyone there is respectful, knowledgeable and friendly. I know that I am in good hands with Capitol Eye Care!!!

My glasses broke and they were able to see me the same day. Their professional staff got me in and out quickly and without fuss. They even told me how to prevent wearing down my glasses in the future.

My husband and I have been coming to Capitol Eye Center for years! Excellent customer service and Dr Levin is the best!

Good service. I like Dr. Liao. She is a very caring Dr.

Great receptionists, great doctors. Super friendly, and they genuinely care about you! They take sanitization and precautions seriously. I’ve been going here for years now

Very through examination, Dr Liang is a very professional and knowledgeable individual. Very friendly staff.

Great sevice and very friendly.

Went in for an eye exam for my six year old son. The staff was friendly and helpful. The optometrist was very helpful and made everything very clear. Overall it was a great experience.

Excellent Staff, great service, my Dr was very patient, I will always keep coming back

Excellent experience, great covid policies, HIGHLY recommend!

I am going this place quite long time . I used to go to Dr Pederson . This year Dr liang was my ophthalmologist, office staff are always helpful, I had my appointment at 9.15 am, after paper work my basic test done by office staff immediately no waiting, however to get Dr, I had to wait more than hour around 10.30 am Dr liang saw me . I came out around 11.30 from there . Overall good except waiting time .

So professional, modernized test equipment and great customer service. Very clean and feels so safe eventhough in pandemic situations. Highly recommended.

Excellent service, very professional and secure with respect to COVID-19. All wear masks there are no people waiting in the lobby and they have ventilators with HEPA filters in every room. They helped me very light rimless frame which is super comfortable and does not press against my nose. Excellent office. Thanks!

Extremely pleasant staff to be around, they are all great at making the atmosphere feel welcoming. Im glad I found this place, will definitely return.

The front desk gril not friendly！！！

Excellent service,Carmen is great help with explaining benefit, thank you Carmen

Amazing!! Love the staff and my DR they are professional and very nice!

Dr. Stella Levin is great. She always makes sure to take great care of her clients. Last year when I had to adjust my lenses, she helped get it done quickly and while still covered. Highly recommend Capital Eye Care.

Very cooperative abs professionally sound staff . It was a pleasant experience!Everything was sanitized with extra care.

Clean, professional, friendly! I had the best experience when I took my mother to this clinic. Doctor Alexa really took her time during the visit and made us feel special.

Been a patient of Dr. Levin for several years now and very happy that I have found her. She is very attentive and explains everything that is going on and what is going to happen.The staff is very knowledgeable and friendly. I will definitely be back and will recommend this office to my friends and relatives!

This place and their staff is amazing! So helpful and friendly. I’ve been coming here for 6 years and will always be a loyal customer .

I had a great experience for my first time in this office. The staff was very welcoming and friendly. Dr. Liao explained everything to me and made it easy for me to understand. I was able to find glasses I liked with the help of the opticians. I will definitely be coming back for my eye exams!

I love this place the doctors and the employees are really nice.most Miss Carmen so nice and helpful excellent professionals .I strongly recomend this place.17 years going there

Very friendly staff. Cleaned all machines and hands in front of you and never rushed me to pick out glasses great place

I chose this eye care center simply based on the Google reviews. But my experiences with this store is not good. First, they have a very limited frame set to choose from. Second, I think they charge more. They charged me around $122 after insurance for a pair of glasses but for a similar pair, other place just charged me $35. Third, initially they forgot to include high index for my eye glasses (which is really surprising to me). It went back to the lab but I was told that they could not make it.. I was disappointed and waste a lot of time on this.They are good at communication though, but I think their products and services need to be improved.

The staff was very friendly and I didn’t feel pressured into making a purchase of lenses or frames as I have from other vendors

Dr. Levin is the best. She spends time with her patients, and works to make sure everything is right and you are comfortable. She has a great bedside manner, is great with kids. The office staff is friendly, professional and accommodating.

A most pleasant visit .

Very happy with my experience. Everyone was beyond nice and friendly. They really seemed ed to care and to make the patient/customet the last place I went, where they tried to up-sell add-on coatings and push the high end frames, the folks there did their best to save me money. The man who helped me (I feel bad for forgetting his name) showed me all of my options. The difference between me and my husband’s insurance coverage and the break-down in clear, easy to understand way. It was great! I was able to pick out glasses I could live with with out breaking the bank and no high pressure sale. What a pleasure. I look forward to going back!

I have not received any gmail concerning cataract suggestions DJ a r a 01201 1955 at gmail.com

Staffs here are really professional and the service is really awesome! Would recommend to friends!

Plan to book the appointment for annual checkup to my little girl, But now change the mind to choose another one due to based on my neighbors experience. Got to know the doctors are very well treated and explained but some of the staff front desk members will mean with kids.If we have same doctors staff in another location that would be great to get the service.

Very professional establishment. Courteous when I entered. Well spoken when explaining the paperwork/filling out forms. Doctor was knowledgeable and thorough. The optician was very thorough as well, explaining the pricing of glasses, lenses, and coverage. Highly recommended eye care facility.

Friendly staff and a very nice, personable, and knowledgeable doctor. I brought in three pairs of glasses that I needed help sorting out. Dr. Levin was very helpful with that and answered all my questions. Dr. Levin was great with my kids aged 10 and 12 who had checkup appointments the same day too. Now my 12-year old wants to become an optometrist!

Ive been using Dr Levin and her office for many years.Everyone is friendly and helpful. Incredible attention to detail, they make everything easy!Great selection of frames!

My Doctor was very kind and professional!!! The people to help me choose my glasses very nice and helpful!!! Excellent 👍

First time visit to an eye Drs office since my long time family Dr decided to retire. The office staff is amazingly nice and polite. They catered to every question I had, upon scheduling and within the office. I am so happy I found them, after many many months of searching.

Amazing staffs！

Friendly, excellent service. From the beginning to the end they were all super patient and nice. So happy I found this Office!

The staffs were very friendly and prompt.. the doctor was patient to answer my questions.. good experience when comparing to many other ..

Usually I expect to wait long periods of time even if I have an appointment but in this case the Doctor was on time, the process was quick and informative and the staff was super nice. Also they had a very happy attitude and i always appreciate that in a business! Great place.

Really kind and friendly, they explain the procedure throughout and educate you along the way on what are the results and what is going on.

Capitol Eye Care Center has such a nice and professional staff. They all great you and take care of you in such a great way. Highly courteous and patient staff. Karin Rardin, OD is amazingly super BEST.

Not friendly, fully commercial:- Few weeks back i had my first appointment with Capitol Eye care for my kid, since we are new to this location, at the starting they will give an option for either dilation or for some eye picture which supposed show similar as dilation, since it is for kids i went for alternate option which i need pay some money where as dilation is covered by insurance, but once we entered to the doctors room for eye examination the eye doctor says he/she need to get dilation for better results, and when i check the front desk why you gave an alternate option of dilation without checking with Doctor and they do not have answer and just asking me to pay the money, I am not at all happy with this approach what they did.and on the other hand i just did ask them to help me to find my pupil size which is an easy and can be done in few seconds with a small scale instrument, but they refused saying I am not their registered patient.I got my pupil size checked at outside for free at an eye center.personally I do not recommend this care center..

They open at 9am, and even though I expected a delay for my 9am appointment they took me right back. Staff are very professional and pleasant. Nice option of both standard dilation and digital dilation. Older building, but the eye practice itself was very current and state-of-the-art. Prices for frames, though, are very high in my opinion (particularly if your insurance doesnt cover frames). Dr. Connie was awesome!

It was my first time at Capitol Eye Care center and my appointment went super smooth. The staff members are professional, friendly and kind. Looking forward to my next appointment! Thank you.

First time there... I really liked my Doctor and the service choosing my glasses was excellent.Doctors are excellent they just dont do the typical eye screening they look at the eye.

The staff was very friendly and courteous. The Dr. Explained everything to me very clearly, and suggested a plan to take care of eyes.

My regular optometrist, Dr. Pederson, retired but saw Dr. Rachel and she was great. Very friendly staff at the front desk. My family has been going here for over year and I am very happy with the service that we receive.

The doctor explained all my questions and concerns about the health of my eyes. The staff are all friendly and helpful too.

Great turnaround time for my eye exam appointment. Everyone was helpful and I was in and out within the hour, including the exam and picking out frames and lenses.

Update on this review. I originally gave a 3 star for the slow delivery of my glasses, however...Capitol Eye Care did express that their was an issue with the lab that they use, a minor blemish (a small crack) in one of the lenses, caused the lab to have to make another pair/lens. As a result, they gave the pair with the tiny crack (not noticeable at all!) and the new pair for no extra cost to me! Basically, I got 2 pair for the price of 1!!! I was impressed! With this said, Ive updated the review from a 3 to a 5!Capitol Eye Care is a good place for eye exams. They are great with customer service and swift with getting your appointment completed . However, there is a disappointing follow through, in regards to glasses. Super slow on delivery of my new glasses. Today is the the 10th business day and I havent received glasses yet on a 7-10 window of delivery, which is what lowers their rating from my experience .

Glasses, both sets, were wrong prescription from having to see 2 different doctors to having to wait extra long for my glasses to arrive, not once but twice, over 2 years. I had to go back to a big commercial eye doctor to obtain glasses that were clear, where they listened to me and spent their time. I got glasses that I can finally see clearly.

Very wonderful. Quick and amazing service!