Had some spots on my door that needed repainting and they did a great job. Really easy to work with and very professional. It looks just like new now, Im really pleased!
My left front headlight was smashed and these guys fixed it up in a jiffy for a reasonable price! Would recommend to others and would bring my car back here in the future. Easy to work with and great customer service.
My mom got a ding in her door and they fixed it right up like new! Great to work with and very responsive & timely. I will highly recommend!
Excellent service, stopped by to get an estimate on my trunk not opening up on my van since I accidentally backed up into my other car. Thought it was going to cost a bunch, they saw that the panel was loose and re-adjusted it right on the spot fixing the trunk. Highly recommended. Thanks guys!
After getting into an accident with our new vehicle, I was devastated that it wouldn’t look as good as the day I bought it. Boy was I wrong! My car was completed by an amazing team and you would have never known that It had work done. Their work and process was seamless. Thank you!
Ive had my vehicles worked on at many different places over the years. Ive found that these guys have been the best. Very professional. IDK where they get negative reviews. Must be a Karen.
Matt was very professional kept me in the loop on everything that was going on they had amazing customer service I will definitely recommend them to other people
Very informative and professional throughout a difficult process. Great workmanship and ease of transition between different companies(rental car pickup and drop off). Thank you Scott for all your help.
Great professionalism and friendliness! Got some dents in my door, now you cant even tell. Thank you!
The service was great! Friendly and professional! Would recommend!
I went to Caliber Collision in Fridley after my car was rear-ended on the freeway. I am very happy with everything about the visit. Everything went smoothly. My Impreza looks like new! They took care of everything. A loaner was there from Enterprise in minutes. Matt called me the next morning with the information about the work needed, coordinated with the insurance, called with updates and the car ready in less than a week. Staff are careful to do things right. When putting parts on underneath the car the staff noticed something didn’t feel like it was fitting quite right, when they investigated they found another part in the exhaust system needed to be replaced. Staff was professional and friendly. I recommend them highly!
Ive used them twice now for body work and both times it came back within the same week. The receptionist made sure enterprise gave me the correct size vehicle for my childs carseat. They communicate well with daily updates on the progress. They return the vehicle cleaner than they received it.
I worked with the estimator Matt and he was really easy and awesome to work with. They are fast and the work they did to my truck looks amazing! You would have never know I had damage to it. Thank you everyone at caliber for all your help!
I wanted to get a written estimate and told them I wasn’t using insurance but I wanted them to take a look at my rear bumper. I was told I could only get a verbal estimate. They were pushing me to try to make me go through my insurance and told me we deal directly with insurance. Well, ok, it was not a huge repair so I didn’t need to make a claim anyway. Won’t bother going back to this place. I’ll take my business to a shop that wants to actually help me!
I stopped in to the Caliber Fridley location to get an estimate on my car, and I felt that they are very professional and trustworthy. I feel confident that my car will be in good hands.
I do not typically write reviews much but here goes . I cant say enough great things about Caliber Collision! They are honest, helpful and really great people. I am lucky that I found Caliber Collision. Thank you everyone for taking care of my car and doing a great job in such a timely manner.
Katelyn at the front desk was very very sweet & professional. She was super easy to work with. We will definitely be going back, every employee that we met was beyond nice & helpful.
They are absolutely wonderful to work with and interact with. Completely seamless and easy!
Matt and Scott were so professional. They kept my up to date each day to give a update on the service. Detailed cleaning of the interior was awesome. Job was done great.
Honest, hardworking and talented. I have been going to the Fridley, MN location long before it became a Caliber Collision store, and the tradition of excellent customer service and outstanding craftsmanship has continued all along. Some of the work was insured and some was not; the damage varied from fender bender when someone hit my SUV at an icy intersection in my neighborhood, to my minivan being sandwiched between 2 cars during rush hour (which nearly totaled my vehicle). Every time the workmanship has been outstanding and the cost very reasonable. I just returned from my latest visit, seeking an estimate for work that I would have to pay for out of my own pocket. The estimator asked me to wait a few minutes, and voila! He removed the paint transfer left when I scraped my new pickup on my garage door frame and polished the damaged area. Wow, what a great surprise! I am never going anywhere else when I need repairs to my cars, trucks and SUVs.
They were very courteous and helpful and the repair was excellent. they also help me plastic the window until they were able to get it fixed thumbs up I would recommend to anybody that needs glass repair or otherwise.
Fast and easy. Update through text on progress, which was nice.
OH MY WORD! I could NOT even believe the Wonderful service I received! A friend was trying to put on my new license plates, but the screws in the old ones broke in two and he did not have the means to get them out - BOO! Someone suggested Caliber Collision Center in Fridley; SO, I drove over there - first time I had ever been there. .......WELL! They were SO kind and SO understanding, and they got out the messed up screws and put my new plates on, lickety split! AND, charged me NOTHING for their time and work!! I could NOT believe it! God Bless them! .......One thing I DID notice while I was waiting for my car is that All the employees seemed to get along SO well, they really seemed to support one another (unusually so). KUDOS to the Manager of Caliber Collision in Fridley, MN. Youve got a GREAT TEAM there! THANK YOU! .......jkk April 2021
Vehicle was finished before they said it would be, very helpful, kind, and informative during the whole process. Definitely recommending Calliber Collision to my friends and family!
I went in for an estimate and they were very professional from start to finish. I would highly recommend them.
We have used their services multiple times even before they change their name from Abra. same quality customer service as usual. Just after they recently fixed my daughters car,I had an odd request this time and asked if they would look at something mechanical for me that was not related to my accident from two years ago. They told me to bring my car in at my convenience and they will take a look at it but since it was not accident related there is no guarantee that they could fix it. I was very fine with that. I brought it in today and to my surprise they fix the small issue without me having to bring it to a dealership and get taken advantage of at a dealership. Do you want lady there was very professional and treated me with respect as usual.This is a fun location and the staff there also show it.
I came in for an appointment for vehicle claim. Instead they fixed my problem on the spot. I love the friendly service they provided. I fully recommend this place!!!
I had a great experience at this location. I came in having had my friend’s husband back into my car, so I wasn’t thrilled that I needed it fixed. They ended up doing an amazing job, and I was thrilled with the outcome. I feel like my car is brand new on one side! They also buffed all of my lights even though only one had been damaged, and cleaned my car for me. I am thrilled with the experience I had, the daily communication, and I am overall very satisfied. I would use this location again if needed.
I was rear ended and took my vehicle to get the repairs done. Not only were the repairs made in a very timely fashion, they made sure that they sent me regular updates about the status. When my vehicle was returned to me, I noticed an issue where the trunk would randomly pop open. I assumed it was related to the repairs and asked them to take a look at it. The were very polite and asked me when I could bring it in. Turns out, the issue had nothing to do with the repair but instead a defect in the vehicles sensor. Because it was a very easy fix, they made the additional repair even purchasing the new part all delivered no charge and with a smile. I really appreciate them for the work they did!
It was a pleasure working with Matt, he was great at keeping me updated and even got my car back to me 2 days early. Paint looks just like new! Will most definitely be coming back.
Service was great and there were no troubles whatsoever!
Good professional work. Updates almost daily via text which is super convenient. My vehicle was the clean inside and out upon return. Looks brand new!
We hit a deer and had to get the full front replaced. They did a wonderful job AND detailed the car for us! It was amazing!
My truck was brand new and already had a ding in the paint :( These guys went above and beyond to get me in pronto, before my husband could see it! I can’t even see where it was. Would definitely use again!
Went in for an estimate for some body damage on my car and all the employees were incredibly helpful and professional. The GM Scott really helped make the whole process quick and easy.
I was impressed but you guys always do good work! My car was clean inside and out Thank you!
I stopped in for an estimate and felt very comfortable that my car was in good hands! Very professional and explained every thing with great detail! I would highly recommend the Caliber Collision in Fridley!
Needed to get an emblem replaced because the one I had was scuffed and dinged up. Brought them the part and they replaced it for me free if charge because it didn’t take long. That showed me that they care about their customers and they take good care of you. Very friendly and very customer focused.
Car had some work done recently from Caliber’s Fridley location. Turn around time was amazing, everyone I talked to was well informed and helpful, and I didn’t have to sell any organs on the black market to afford this. If I need anything fixed again, will be back for sure.
I had some trim on the door coming off. They recommended some quality products, had me in and out the door in short order and haven’t had any concerns about my door trim flying off my truck on the highway since!
Great customer service.
Great Staff, kept me well informed, great work! I would highly recommend this Company especially this location!
Great service. Responsive and attentive. Communicated well throughout the process.
Did an amazing job fixing my front bumper in time for the holidays. Really good in keeping us up to date. Definitely recommend this place!
I came here because my car got wrecked. They took the time to explained everything to me and kept me informed.. I feel the customer services was great and will recommend this location to any of my friends or family.
The staff was amazing and knowledgeable in their skill set. I would highly recommend this place to anyone! They worked fast and efficiency.
Really great service! My insurance referred me to this shop after someone backed into my car while I was driving in a parking lot. The guys made the repair process easy and kept me informed on the status of my car. Would definitely recommend!
I stopped into caliber collision to get an estimate and the customer service was amazing. They really try to help you out and make you smile. I will be bringing all my vehicles there from now on.
The staff is friendly, helpful and knowledgeable. They took my concerns to heart and gave me the feedback and support I needed.
The worst quote ever no paper the manager very greedy
Decided to stop by fridley caliber to get an estimate on some door dings and was greeted with amazing customer service and matt was so nice and explained how everything would work out with my vehicle in their shop. Will definitely be bringing all my vehicles here to get repairs done!
They made the repairs impeccably beautiful...
I went in for an estimate and dealt with Scott. He was very professional, nice and knowledgeable. If you need an estimate you should talk to Scott!
From the moment you walk in the door or are greater on the phone, The professional has already did their best to make you feel like your at the right spot for your auto repair needs ! Thank you for your clean and professional work from beginning to end 👍
Stopped in for an estimate. The staff was great. I would recommend them for sure!
I had some door dings that I needed fixed. Good quality work at a fair price.
The staff was great. They worked around my schedule to make it easy!
So I brought my car in to get some hail damage fixed and even though they couldnt remove most of it, they had very good customer service. They did a very good job at explaining everything and didnt charge me for removing some tar that had gotten on the back a few years ago that I couldnt get out with anything. Even though I didnt get a new looking car out of it like I hoped, these guys were straightforward and honest in their business and that I appreciate.
Great company, people, and service! Fantastic work!!!
Really great service! My insurance referred me here after someone backed into my car while I was driving in a parking lot. Jorge made the repair process easy and kept me informed on the status of my car. Would definitely recommend!
Stopped in for an estimate and the service I got from katelyn and Matt was specular! They are so kind and so helpful!
They did a fantastic job on my bumper cover replacement. From the first interaction with the receptionist it was a smooth experience the entire process. They even had my car done much sooner than they estimated. I would definitely recommend them to anyone looking for quality auto body needs.
Great customer service!
I had my SUV done sooner than I expected. My service advisor kept me informed the whole time I would use them again if I needed to.
The staff at Abra did a great job of explaining how things would be done, they were upfront and their communication during the repair was excellent and greatly appreciated.
Very impressed with the service here! They were very prompt. Highly highly recommend.
Scott the general manager is a clown. Take your business somewhere responsible and doesn’t turn customers away
Great repair under an insurance claim! We also had an unfortunate mechanical situation arise with our vehicle that had nothing to do with Abra, but rather a manufacturer defect, and the manager went above and beyond to assist us with our situation. Thank you so much for the great customer service.
Had my car fixed from hail damage. So far so good. It was fast and they arranged the rental car for me.
I wanted to fix the rust that was bubbling my paint on the bottoms of my doors. The only option they have me was to replace all four doors. Went to another place that told me they have this spray stuff that stops the rust from spreading and they can bondo and match the paint. I just wanted to stop the rust at an affordable price.
Ryan was very helpful and kept in touch during the entire process. Very helpful and courteous.
Did a great job of keeping us up to date, and finished the work fast.
Miserable quality, craftsmanship, and customer service. I had my entire windshield replaced by these guys and only 3 months later it cracked starting from the edge of the windshield, and they blamed it on a teeny tiny rock that you cant even see instead of taking responsibility for their work. Dont go here if you want good quality materials and work. They dont guarantee their work and youll be left to foot the bill.
Worst customer service .. drove 40 min away from my house to this place to get my car fixed .. said they would email the quote .. 2 weeks no quote yet .. called left a message ..No reply thanks but no tx TeresaYou just lost a loyal customer..Very unprofessional.. never going back
Had a deep scratch on my car door...they recommend reprinting the entire door, no blending wit the front fender and rear door necessary...now the front door is way brighter, dont match the front fender or the rear door...amateur!
They did a great job on my windshield, Fast, Friendly and looks sovery clear.
Very professional, responsive and great work. Very happy I chose to bring my car to them
Great service, kept me informed, done on time and it looked great!
Was in and out in 15 minutes with an estimate. Friendly staff and they always do a great job on my car.
Very professional
Very poor customer service
The best!
Great service
Estimate from car accident