CarStar Fridley did a great job repairing the damage to my vehicle after a meet and greet with a deer. They kept me informed of the progress and when I could expect the repairs to be complete.

My parked vehicle was hit and I chose CARSTAR Fridley Auto Body as it was a preferred vendor of my insurance co. Unfortunately my car was totalled and no work was done for me. What I can say about this shop is that the people that I (& husband ) spoke to were very responsive, polite, and considerate. I recognize that I was going through a once in a lifetime experience and this is common business for them. For their staff to take the time with us to explain the next steps is very much appreciated.

Repaired dented driver door and front fender.Everything went according to the scheduled estimate. Kept me informed throughout the process and the car looked great when finished. Excellent detail work.Very courteous staff.

They did okay job, wouldn’t go there next time or wouldn’t recommend my friends and families. Customer care services is good, specially 2 ladies at front desk. I choose this shop just because of two reasons, good reviews which is not correct, and in my neighborhood. They didn’t put back my front bumper properly and my sensor cover is lose and came out. Hence I went back to shop again two times..

I ran over an animal, damaging the front of my car. They replaced the bumper and repaired the metal and painted it. The car looks as good as new at a very reasonable price ($600 cheaper than a second estimate)! They also thoroughly cleaned the inside of my car, cleaning out all the winter dust and dirt. They are a friendly bunch of folks. I strongly recommend them!

Amazing staff and service! They even cleaned my car! I can’t say enough about the work they did and how great they are to work with!

Did great work & they took time to clean my vehicle.

They were very friendly. Keep me informed with what was going on. And had a vehicle to drive while mine was. Being fixed. I would highly recommend them. Great place!!!!

Replaced a panel of my truck and it looked completely like new. Small amount of degreaser coat after the job, which just shows that they actually applied it, and they immediately buffed it

I was very impressed with the service I received at CarStar. They are very kind and provide excellent customer service and work. Ryan was a pleasure to work with and he went above and beyond to make sure I was informed and transparent with all the repairs that were completed. I picked up my car early in the morning and he knew I was coming, so he had started it up for me so that I would be able to drive home in a warm car, so thoughtful! My car was also very clean when it was done. Not only did they provide great work on my car, they also collaborated smoothly with the insurance and rental car companies to make for a flawless experience. Would highly recommend CarStar Auto Body and will definitely be returning if I have future needs. Thanks Ryan and the team!

Outstanding customer service, very trusted auto body shop. Quick & painless. They kept me in the loop along the process. I will absolutely go here again if needed!

Carlos and Ryan are the best guys in the business. I wouldn’t trust my car repair and mechanical needs with anyone else. Don’t waste your time shopping around. These are the guys to get the job done in a fair, affordable and efficient manner.

I will recommend this place to family and friends worker are very nice and professional there

They were on time, honest, and very professional. Had someone put a trailer hitch through my rear bumper and these guys made that memory disappear!

Ryan was so helpful and quick with fixing my car...5 stars ..my car came back clean as a whistle! I will definitely come back if i ever need it..good people

Hail damage to CTS4 on 8/5/19 in Brooklyn Park. My car was a mess. Yolanda and the Fridley Auto Body crew were fantastic to work with. Accomodating scheduling, free loaner car, above quality workmanship, good communication with the customer (Yolanda...that means you too : ) Highly recommend this place of business if you want to make your vehicle look new again. 5 stars!!

They are very friendly and easy to work with!! They go above and beyond to make you happy!!

WOW! Amazing Service and Quality Work!!! My son was anxious to get his Mustang back from being repaired and FAB had a technician working on Small Business Saturday over Thanksgiving weekend so that he could drive it back to Fargo for school. Get your car repaired here!!!

Our car was stolen and then totaled due to the thieves getting into an accident. Carstar was next door to the first place we towed it and they did a good job on the estimate and communicating with my insurance company. Did not have any paperwork issues whatsoever.

Horrible place to get a service. They are cheater and liar.

Dont go to this place. I would never recommended for anyone.

I would recommend everyone to the friendly body shop. they do a great job job

Yolanda, Carlos and the crew did a great job with my car. They had to search nation-wide for parts, and it took a little longer than originally planned, but they kept me informed. I had a free loaner car from Fridley Auto Body the whole time! The result was really nice. They even polished my wheels and cleaned the exterior and interior! Highly recommended!

Fridley Auto Body is a small family business that does high-level, professional body work. They provided excellent communication and management of my expectations. They were very open to explaining the details of the repair process both in terms of the actual work and how the claims process with my insurance company is done. The repair to my 2016 VW was finished promptly even though my parts were not easy to find.They also replaced my windshield and did a flawless job with that, too.I would recommend Fridley Auto Body to anyone looking for honest, high quality work.

I cant say enough about how satisfied I am with the service, the work and the concern Yolanda has about doing the very best for her customers. I wouldnt hesitate one second to use Fridley Auto Body again (hopefully wont have to), but this is definitely a go-to business and shop. They did an absolutely top-notch job in restoring my car - thanks to Yolanda, Carlos, Juan and the entire crew. Thank you, Yolanda, for all your help, advice and super outcome of the repairs on my car. Youre the best!

I highly recommend Fridley Auto Body! Yes, they did an excellent job on my vehicle in a timely manner, but what really had an impact on me was their attention to detail and their second-to-none quality of customer care. From the beginning of the process, I could tell they were invested in making sure my experience was a great one. For example, they made sure to warm up the loaner vehicle before I got there so I didnt have to enter a freezing vehicle in the winter. They notified me of updates on a regular basis. And I was pleasantly surprised to find the inside of my vehicle vacuumed and cleaned when I picked it up -- completely unexpected! Jaime, who works at the front desk, was especially wonderful to work with.

I highly recommend this shop! They repaired my car damage at such a great price along with having the work done in less than 2 days! Awesome repairs and customer service was excellent!!! Will go no where else if I need auto body work completed.

I took my Hyundia Sonata here on recommendation after hitting a deer. I was very satisfied with the overall experience. The employees were very friendly and Yolanda took care of everything so there wasnt very much stress. Having a free loaner for the time my vehicle was away was a huge plus. After getting my vehicle back all was good as new like expected (minus the things that werent related to the deer incident). My biggest concern was that the paint on the replaced parts wouldnt match but they got them to match perfectly. I wish I could give these guys more than 5 stars but google doesnt want to let me do that. This is a great place to take your vehicle and I would 110% recommend them to anyone that needs work done and done quick.** Ignore some of the bad reviews about people complaining that they didnt fix things that werent related to whatever got them to bring their vehicle in. They cant do more work than your insurance company will pay them for unless they charge you for the extra work. Some people just dont understand how this works. **

This was the best customer service experience Id had in a long time. Jill took the time to give my car a thorough inspection and explained the estimate and the process. She kept in touch, and I felt well taken care of. The cost was very reasonable. My car looks incredible and Im thrilled. Outstanding work!

Wonderful service! Had a 2014 Focus with a side impact deer collision addressed by Fridley Auto Body and the staff was great! The repair work is phenomenal and looks as though it never happened! Yolanda was wonderful throughout the entire process. Thank you Fridley Auto Body!

I highly recommend Fridley Auto Body!Everyone I have dealt with there has been wonderful and I’ve been very pleased with the results. They make it as easy as possible for the client and help navigate insurance and rentals, as well.

Re-install ignition replace broke window detail including the car very close service I am very pleased

Thank you Fridley Auto Body team, especially Uno his craftsmanship is superb my truck came out looking like it was brand new. He and team were so nice and friendly they treated me like family. They keep in contact with you and let you know what is going on with your vehicle every step of the way. They are are an honest business unlike another popular business I brought it to first deemed my vehicle a total loss, but luckily a friend recommended I brought it here for second opinion and they were willing to do the job for a way lower cost. Hopefully I wont need more body work done in my near future but if such issue ever rises again I wont bring my business anywhere else. Fridley Auto Body by far best in the business.

Best customer service ever.It was a 2 month wait for repairs to be done not because of anything their shop did though.Just because the raptor needs parts directly from Ford for this beautiful truck.Jill called with updates and we were able to go to shop anytime to see their work.Very friendly staff and will not only go there again if needed, but also willing to recommend.

Fridley Auto Body was friendly and gave top customer service from beginning to end. They really went to bat for me, far better than my agent did, in getting me the most benefit out of my insurance. Yolandas knowledge of insurance and cars was such a great help and comfort to me. I felt like they really cared about me getting the best deal that I could. They exceeded any expectations that I had and even got me a new windshield

Friendly and accomandating .

Professional, informative and courteous.

I couldnt be happier. The best place and the best people. So kind and accommodating and they do a wonderful. They go above and beyond

My experience at Fridley Auto Body was so refreshing. They explained the whole process from beginning to end. They took care of everything for me from contacting the insurance company to making sure they had a rental car there for me when I dropped off my car. I couldnt have asked for a smoother, more efficient way to have had my car repaired when I was not at fault. No running around getting estimates or trying to find a shop that explained everything to me and they didnt beat around the bush. They told me exactly what they were going to do, and they did it. It didnt take long for me to decide that not only were they going to repair this vehicle, they will repair any vehicle of mine and as many of my friends that end up in the same unfortunate situation as being involved in an accident!

My Dodge ram 2500 was involved in a multiple car accident, all front end damage. I went to Fridley Auto Body and they began work right away to my amazement, they were extremely busy and fit me right in and began working diligently to get my truck back to me asap, knowing my small business was hurting being down a truck. Upon getting my vehicle back I was amazed at how good of a job they did. They went above and beyond and cleaned the interior of my truck before giving it back to me. I would received Fridle Auto Body to anyone. Just for the record Im the most picky person ever... I HIGHLY RECOMMEND...hope this helps you make a decision!

I wish I could give it no stars but that doesnt seem to be an option. I went there with my brother told them that we would still shop around but obviously Fridley Auto Body would be the primary choice. So we left the car there upon their consent. However, when we came to get the car to take it to another shop to do some price comparison. The lady started getting upset, accusing me and even called me sly even though I never showed any attitude. I was cool headed in trying to resolve the matter.What was more infuriating was that they would not release the car without paying the storage fee of $150 for two days. The employee(both) NEEEEVVVERRR mentioned anything about the storage fee nor did we sign any documents saying we agreed to that service charge. My brother paid the $150.I am definitely taking this matter to a civil court to get it resolved. Never going back there again....terrible service.

Very friendly staff. I had a tree fall on my new black Acura TLX A Spec and they were able to get it looking brand new. They do phenomenal work. It is great they have free loaners so they can take the required time to get the repair done right. They work with the customer and were professional!

ABSOLUTELY TERRIBLE EXPERIENCE & HORRIBLE CUSTOMER SERVICE!!! Had a liability repair covered by American Family. Rear ended in June totaled other vehicle & did obvious damage to mine. Fridley Auto Body (JILL) argued with me about damage but said my frame was bent upon repair. Refused to fix tailgate that would no longer open but said it wasn’t damaged. Told American Family she had “fixed all the damage!” Never inspected under carriage of vehicle & had no response when questioned. Investigator being dispatched from American Family to look into potential fraud! Several previous complaints were registered with American Family I was told for same reason. Fridley Auto Body potentially claiming repairs on vehicles that NEVER occur!!! Please be aware!

Yolanda was very helpful, great staff. My loaner was free and nicer than my actual car!

They did a fantastic job repairing our driver side door after it was backed into. Very friendly people and excellent service.

My car, she is so pretty. I highly recommend Fridley Auto Body!

Although i did not get anything done on my car here, i went in just because the owner was responsive to previous reviews here, which to me meant they care! They referred Tims custom exhaust for my car needs and they were awesome. Therefore the 5 stars. Thank you

Horrible service! My car was in the shop for over two weeks. There was no communication. I had to call the shop most of the time to see what was going on. The lady who works there Jill was saying that my car was being painted for a week and when I thought they were done she told me that they were missing a part, didnt tell me what but had to wait till monday to have them put it inI do not recomend this to anyone at all. There are plenty of other good places to fix you car body.I would give them a 0 rating but it wont let me.PS This wasnt an old car this was a 2015 Toyota Corolla.

I would have given them 5 stars if they were up front with how long the job was actually going to take and if the loaner car was equal to the one they fixed . The repairs to my car are outstanding the end result is perfect above my expectations . I will use them again if I need any body work or paint . Was worth the wait .

Terrible customer service. Yolanda, the owner, likes to pick and choose her business. To me, you shouldnt be picky with who your customers are. Very disrespectful and unprofessional.Edit 8-03-18:What I asked you to do was give me a quote for new rims that you wouldve been able to put on while yo had my car. At no point did I ask you to commit insurance fraud, and by you lying about this discussed situation, is pathetic and just shows ho poor of a business you are. I definitely dont think the world is against me. Also, EVERYTHING you just said is absolutely false considering the conversation with you trying to plead with my family and I to take down a poor review I had with you after YEARS of coming t for you.You make up excuses to try and keep a good name for your company when in reality youre lying. Ill be taking me what I have to say to consumers report and the BBB. How dare you try and falsify everything and act like ike you did no wrong. You miss interpreted my question on a quote for new rims and freak out on me, you DID tell my insurance my car should be totalled, considering the adjuster called me after you had told me that to discuss why the car wasnt totalled. Stop trying to cover up everything. What did you tell me? Let this be a learning experience for us!. Yeah. Ok. What youre doing is truly sad and pathetic. Also YOU made the decision to contact my father he whole time, and was something you apologized to me about on the phone, saying youre right, I shouldve been contacting you. 😂 You can block me on Facebook because you choose to be one sided, but since you want to lie and slander what REALLY happened, Ill be sharing my experience is better places.

Great work on my Impala Thank you to Jill who is awesome and the guys!!😎😎😎

Great service! Honest estimates, great customer service.

Great people work there friendly always wanting to help !!

Dont do cars with rust...

Excellent service and quality work.

Very reliable and friendly

Great service all the way around

Quoted me a thousand dollars to repaint a front bumper. I received 6 quotes from different companies, none of which were over $300.

They took care of us and our car after accident.

The lady that runs it is so rude

Friendly