I recently used Discount Inspection & Brake to get my car inspected. When I called to check on the best time to come by Cruz told me the next available opening and made an appointment for me. I was thrilled when I showed up and Cruz immediately knew who I was and was ready for my car. The inspection was quickly done and the technician pointed out that my brake rotors were getting grooved and were close to needing attention. Cruz provided me with an estimate for the brake work and told me I still had some wear left on the rotors before I should get the work done. I really felt like the entire operation was focused on customer care and I would recommend this business to anyone who needs car care. Thank you Cruz for a great experience!
I went to Discount inspection and tires close to my house in Friendswood to get my State inspection. Mr. D. Cruz immediately attended me and helped me schedule the inspection. The service technicians took care of my inspection quickly. I would definitely recommend this shop for an inspection or any mechanical needs. Mr Cruz was respectful and attentive and I could not have asked for a better experience. I will definitely be going back and I will be recommending this shop to family and friends. Thanks Mr. Cruz for the positive and professional experience you provided.
I had a great experience here! I came in for a routine oil change, the service was fast and friendly. The front desk guy, Cruz, gave me important information about additional routine maintenance to stay on top of to extend the life of my car. He was very knowledgeable and fun to talk with. I will definitely make this my go to location for all my maintenance and repair needs!
Can’t recommend this place enough. Cruz and the team fought for me with the warranty company to get my car repaired. They even got it taken care of 9 days before they thought because they were so on top of things. Cruz kept me updated through the entire process and is easily the most friendly mechanic shop employee I have ever worked with. This place is great!
Cruz and Joseph were very knowledgeable and not only explained in detail the maintenance work that needed to be done Joseph took the time to actually show me and had me video to share it with my husband. They did great work and also told me about their specials and guarantees. I’ll definitely be back and recommend this business to everyone.
Words of gratitude to express how I was treated with this business! The staff treats you and your vehicle as if it is their own. The quality of service offered was extremely professional and courteous. Every member here is very passionate about customer satisfaction/service. Due to the fact that I will be driving my car all the way to California, I wanted to make sure it was in great condition. There is such a high standard of honesty in this place of business. The manager, Rick, was beyond helpful and understanding. Additionally, I really appreciate that they take and share photos of your car to help you better understand the condition and service being performed to your vehicle. There is also a text link report for an in-depth report. I now feel very confident and safe to make the drive in my car. So thank you! Please continue to support this business and have your automotive needs taken care of. Quality work is very high standard here and satisfaction is guaranteed.
I highly recommend this place for all your inspection and mechanical needs. Mr. Cruz was very professional and honest with his recommendations for my vehicle. The job was completed in a timely manner. I will be recommending Discount Inspection and Brake to all my friends and family.
We dropped off our Honda Pilot at Discount Inspection and Brakes for new brake pads and rotors the Thursday evening before July 4th weekend. We fully expecting to not have it back till after the holiday. The team had worked efficiently and quickly to return our vehicle back the following mid-day making sure our family had a safe ride. They kept us informed the entire process with pictures and explanations of any work that needed to be completed along with itemized pricing. It’s reassuring to have a trusted and legit mechanic to bring my family’s vehicles to. Thanks again!
They did a complete brake repair, including rotors one caliper, as well as replacing 2 worn motor mounts. Got it done in a little over a day, the new mounts got rid of a shake I had when idling; and the brake job, while extensive, got my suburban to where it should be good for another 100,000 miles. They were on time and at the quoted price. Ill be using them in the future.
These guys are awesome - high-quality service, friendly, professional, knowledgeable, honest, and fast. They gave me options on a transmission job and did an outstanding job with follow-up. I highly recommend them.
Inspection was going great till they tried to tell me I had a leak in my rack and pinion... Had a transmission leak before and guess they never cleaned up around the area... So they failed my inspection... Will never go back to people who try to scam people out of money... Very sad that people do these sort of things....
Came here for an oil change and also ended up changing the air filter as the previous one was not installed properly by a different shop, who shall remain nameless.Very happy with the service received at Discount Inspection & Breaks and I will definitely be back. 👍
Wonderful customer service. Came in for minor work was on and out within the hour. Please go see Danny, he will help you out
I took my 2016 Explorer in for an oil change and state inspection. I had an appointment for 8:30am and after waiting for 46 minutes I was finally given a quote on the oil change which was more than what was quoted me over the phone. I had brought my own oil and filter and was only needing the labor. I was then also told that my brake pads were too thin and they couldnt complete the inspection unless they replaced the pads and rotors. Keep in mind that I was not having problems with the brakes and they were not making any noise as all. They qouted me over $600.00 for the work. I decided that I would just have then do the oil change and would shop around for the brake work. After calling a couple of places and finding out that I could have the work done for half of what they were charging I decided to check one other shop. I spoke with a state licensed inspector who questioned why I wanted the brakes worked on as he was surprised that a car that new needed brakes. I gave him the details of what happen at Discount Brakes and Inspection/Master Transmission. He informed me that the state inspection guidelines state that as long as the brakes are not grinding then it passes. The thickness of the brake pads has nothing to do with passing or failing the inspection and that I should report this to the state regulators. After that conversation I took my vehicle to another shop for the inspection and it was passed, with no issues. Its obvious that this shop, which I had used many times in the past, is now looking make up reasons to do work instead of running an honest repair shop. I have reported this to the state regulators as well.
Cruz was super cool and helpful, things were done super quickly.
Came here just to get a state inspection. But they also went above and beyond to let me know how my car is doing. I have a family so I need to get around. And they definitely making sure of that. They offered me drinks and snacks too. Definitely coming back!
Went above and beyond! Dropped the car off in the morning, had pictures with explanation of what was wrong with the AC, had it fixed the same day. We were going out of town and my son didn’t have a ride to pick his car up so they came and picked him up and drove him to the shop to get his car. Great place! Will definitely go back for auto issues. Highly recommend!
Nick did and amazing job and Bibin was super courteous and accommodating. Fit me in and got me going to my vacation on time! Thanks guys!
Professionally, ontime. Time wait time was on parts only. Short wait period. Highly recommend.
Mr Joseph and Mr Cruz were very helpful when I came in today to get my oil changed. Great establishment with reasonable wait times. Will definitely be back
They gave me a good deal didnt take long in made sure the job was done i highly recommend you come get your work done over here
I have entrusted my car this company for as long as I have owned it. From my very first visit I found them to be extremely professional and helpful. Everything was explained to me in a way that anyone could understand. It’s a family business and they go out of their way to provide excellent service. They really make me feel like I am valued. I would recommend them every day of the week.
Having recently moved to Texas I needed to have my car inspected before registering it in Texas. From the initial phone call to leaving after the inspection was complete, they were friendly, courteous and thorough. I will return for future needs.
Extremely overpriced, extremely bad communication. After leaving me hanging over the weekend, charged me 1200 for an alternator and battery cable. Didnt contact me at all until after I got ahold of them, then tried giving some excuse and free oil changes ($140!!!) To keep me. Still tried pushing their reward program after I flat told them I wouldnt be back. This is after they charged $600 for a brake repair for my wife that is STILL squealing when she backs up.
OUTSTANDING customer service. They are fast,honest,and will work with you if you need flexibility on payments which is such a blessing! My car decided to just not turn on(how convient lol),and I called the shop and spoke to Cruz who explained what could be done,and guaranteed a time line to get it done and SUCCEDED🙌🙌. This shop turned what could have been a nightmare and drag into a great day. Did my research and would come back again! Give them a chance and they will work with you💯
I’ve gotten my inspections here for years. Good coupons and nice waiting room. They fixed my wipers and a/c compressor as well.
This place is absolutely my favorite shop to go to! Rick is absolutely awesome, explains everything to the T. He will fix the small things first before he just tells you it’s something big! I actually will get my vehicular towed here before I get it fixed anywhere else. I give 5 stars and recommend this place to everyone!!
Second time coming to this place for a car inspection. This time I came when it was somewhat busy but with the great service they have, I was in and out with a relatively small wait. The employee was also very good with keeping me updated about when the car would be ready and anything else that came up. Very professional and kind. Would recommend.
The shifter cable on my car broke. Could not shift out of Neutral. They sent a wrecker to tow my car. They got the part I needed. It was only available from the dealership. Repaired my the same day!!! They are great. Also got my senior citizens discount too🤗🤗🤗
Got an oil change and inspection done. They were able to schedule me the same day and got it done in a timely manner! Very kind and professional and was able to use discounts from the mail and Groupon to save money! Allowed me to bring my dog in the lobby to wait when it started to rain. Convenient location to my house. We always use them and will continue to!
Great work is down here I had to come back!!!! Cruz broke down everything with the prices to what work I needed to get rolling I would recommend to anyone
Joseph and Cruz treated us wonderfully here. They were fast and did a great job on our oil change and inspection.
Today I went to Discount Inspection and Brakes for my car inspection. My service rep, Rick was amazing. He reviewed a few issues that were wrong with my car and helped get a hold of my warranty company for me. I was also able to get a free inspection with a coupon for Healthcare workers. That was a blessing ❤ Thanks so much. I will be coming back here with my other cars and refer friends.
2nd visit to the Friendswood location. Awesome service and very professional. I will highly recommend to anyone.
Came in for an inspection and dealt with Rick at the front counter and the technician who did my inspection. The tech brought me in and showed me the moisture levels in my brake system and what I should plan on doing about it. Very helpful. Was very quick and proficient. If I ever need any other services done, this will be the place I come to. Thanks so much!
This company was very friendly and able to work around my schedule.I have recommended them to several people. They are decently priced and let you know what needs to be done, before starting the work.
When me and my friend was here the staff was very considerate and very polite and professional, they offered snacks and waters, they have a clean environment, and the inspection was done well and on time!
Did a fine job, but did not update us on status at any point.
The two gentlemen at the front were very attentive. I’m sure everyone done to my car was great. I will definitely come back here.
Always professional, they greet me by name every time & have a great rewards program. Love that I can schedule appointments via text message & online. Keeps my ‘07 Toyota rav 4 running nicely and oil changes are always done in a reasonable amount of time. Hard to find mechanics to trust, especially as a woman, & have never been pressured to do anything extra on my vehicle.
Asad was very helpful in showing me everything that needed to be addressed on my car. The rest of the staff was also very friendly and professional.
The customer service is outstanding! The service to my vehicle was thorough and timely. I will use their services again and plan to share this experience with my network. Special “shout out” to Heather!
Great service. Will come again!
This is our go-to for everything on our cars. Very professional and always so helpful. I trust this group with my cars and thats really saying something. Big thanks to the team here for always taking such good car of us!
They were quick to let me know where my brakes were at. Offered a great deal without adding anything minor and extra, along with giving me a ride home while the work was being done to tend to our dog. Great service, highly recommend!
Really good place to go really helpful.
Went there for state inspection. They were very courteous and professional. The waiting area was clean and bright. I barely have to wait and they started working on my car right away. I will definitely go back again. They also do regular vehicle maintenance.
These guys help you out when you need it! I also do my inspections here !
I am in love with this place! They are super nice and my car inspection was free my first time I was extremely impressed! Super fast and friendly service I will definitely be back! Highly recommended to everyone!
Wonderful people, excellent service,did a outstanding job on the car in a timely manner,Rick and Heather are awesome!!!!Would highly recommend this place
Very nice and helpful people! Will definitely be coming back for more of my car needs.
I’ve been coming here since 2019 I only trust these guys to work on my vehicles. I have never had an issue with any repairs done I do recommend all my friends and family to come here.
Inspection was normal. They did point out some possible mantainance needs. Had to wait quite a while even though I had an appt.
I have been to this business twice now.First Visit: I had my state inspection done. I was in and out in about 20 minutes. I just showed up, no appointment. I never felt pressure to purchase additional services or products. Just a friendly heads up.Second Visit: I had a full brake job done. They had a fantastic deal going on. I was done much sooner than they quoted me. I have driven in the rain with my new brakes and I couldn’t be happier.I really enjoyed Mike and his wife. They were knowledgeable, kind, patient, and made the whole process enjoyable. I felt comfortable both visits.
They were able to identify my issue and other issues. And with there help assisted me with my warranty company to get all the repairs completed in a timely manner.
This was an exceptional experience for me! They replaced two of my front headlamp light bulbs without having to replace the entire headlamp, so at a much lower cost. They replaced a few filters in the engine area for a great price. And they topped off my windshield washing liquid for free! I would highly recommend Discount Inspection and Brakes in Friendswood, Texas to anyone!
Good service friendly staff very professional
Very friendly and good service. Rick and Heather are polite and helpful. I would recommend.
Very professional and kind. Accommodating and willing to work with you. Would definitely recommend to anyone who wants honesty and good work done.
Great Job, great customer service.
Brought my truck in for an alignment, and needed new ball joints. Lance took great care of me and finished the job in a timely manner with no problems!! I’m definitely going back!!
Great place will be here again. They took care of my breaks in a few hours instead of a few days
These guys are the best. Will be back for all my repairs.
Wonderfully professional and swift! Had my state inspection done, only needed wipers to pass; they replaced them for me and it was at market price :)!
I have used this location years and for multiple vehicles and have always been very satisfied. The prices are great and the level of professionalism and attention to detail exceeds my expectations. I highly recommend.
I come here for my oil changes and they are always so friendly. I called today because my check engine light came on and the guy I spoke too was very helpful. I have gone to Walmart and other place and often leave with missing parts on my car. I trust this place and won’t go anywhere else. They have gone above and beyond and always honest and if my car needed anything else done and I got it done there. I tell everyone to go there. It’s hard finding good honest people.
I have received great service from here. They are courteous, knowledgeable and have always been able to get me in for service when I need it. The location is convenient and the staff is very friendly.
Great customer service! They made me feel welcome and got straight to the point. 10/10!
I did my state Inspection and they were very polite and courteous. They checked to make sure all my filters and fluids were good and there was no pressure to get any services performed. Also great customer service and quick
I will not take my vehicles anywhere else! Rick (the manager) is the best and is always professional and honest!
These are the most honest people that Ive ever dealt with regarding car repairs. I brought my girlfriends car here and they could have taken advantage of me, but they were honest and let me know what the actual problem was, and the root cause of the problem. The car dealership where I got my first estimate was very dishonest and wanted triple the price.Today, I brought my car here for an engine light, and again, they were honest and upfront. The made me aware that this is a defect from Audi that is causing all the problems with my car and Audi should take care of it on their end. Discount Inspection & Brake Auto Repair didnt charge me a dime. They are freakin amazing and will highly recommend them to anyone in Friendswood and Pearland area!
Got my inspection done great quick service
It was a great experience! Had so much trouble getting it fixed and discount inspection and brakes made the process so much easier! The work was done really fast and I was in and out for the pick up! I will definitely come back and refer this place to all my friends and family!
The shop was organized yet very busy. The manager, Rick, made every effort to ensure that I was a satisfied customer. I am glad I found a great mechanic so quickly near my new house. Thanks, Rick! Great service. :)
Bibin, Rick, Juan and Oziel are like a super team here. I have had multiple services done from here multiple times. I always get great service and honesty and transparency. Oziel is knowledge and did my transmission few years ago when multiple stores couldn’t find out root cause. Bibin and Juan are skilled and experienced and Rick explains all the work done to you with transparency. This time I got my wheel bearings done, it always made loud noise while driving and now it’s driving like a new car .I feel welcomed here and trust this place for auto needs and my family’s.I could write long and lengthy stuff but I don’t need to sell it because they are all kept in line by Heather. 😁 she’s the boss lady. !!! Lol so I’m not worried.
Highly professional work preformed here! I liked the way Mr. Mike and Mr. Rick communicated with me on other issues wrong with my car besides what I brought it in for. I was also appreciative of Mr. Mike bringing me home while my car was being serviced so I wouldnt have to wait at the shop.
Very nice people, and care for the car and for you.
They did my state inspection and were so thorough and nice! No wait time and very professional! Definitely recommend coming here.
Amazing Customer Service! Will definitely be going to them again.
I came in with less than 10 minutes until closing and they rebooted the inspection machine so I could get my inspection done! Super friendly customer service, very informative and will definitely be back to do my preventive maintenance here. Close to home also so that was a definite plus as well!
Heather who works up front and Rick who works in the back were both absolutely amazing. Both took care of me and didnt try to sell me anything that I didnt need. Honest and hard working. Will definitely refer people to them.
I brought my car to them because my blinker wasn’t working properly. When I brought my car in, I had it back and fixed within a couple hours. The person at the front desk, Rick, was very helpful and explained everything they were doing. I recommend this place for any car repairs you may need, and I am very satisfied with the quality of work they put in.
I have been coming to Discount Inspection and Brakes for well over ten years! I love the great customer service and quality work done on my vehicles each and every time I come! I have and will continue to recommend this business.
Went for my state inspection and they were very nice, professional and quick! Will definetly use them in the future.
They did a great job fixing my Hyundai and saving me some money! The price was much less than that of the Hyundai service where I had taken my car first. This is my second car that I get fixed here and I am always happy with their great service and good prices!
This place was beyond my expectations, because, well, you know what bad reps car repair places get...we called them because we bought our car at Car Max. They were one of the few that honored the repair warranty. We were supposed to get the car in on a Thursday but our friend couldn’t help move the car that needed a new alternator. I called and let them know we’d get it there as soon as we could. As soon as we got there on Monday—yes, four days later, they seemed to have had a spot waiting for us....Honestly it was the fastest, and most reasonable and not to mention most kind car service we’ve ever had done!! Give them a chance!! You won’t be disappointed!
Very professional, excellent service and expedient. The best experience I’ve had with my vehicle inspection. Despite the shop being busy I was in and out within 15 minutes.
Thank you so much for getting my car in fast, helping me with my need to knows on my vehicle and getting me on my way with a safe car, thank you for taking care of my baby! Great price, kind staff, and fast service!! I recommend!
Very good at what they do.
Awesome experience! I’ll definitely be going here from now on for all of my Vehicular repair and maintenance needs.Special thanks to Heather and Rick for going the extra mile in making me feel I was amongst friends.Lee up the good work!👍🏼😃🇺🇸
I love this place! Excellent customer service, always fast and efficient. Rick always double checks everything and I feel confident leaving my vehicle in their competent hands!
They were very helpful and professional at the Friendswood location. I had a great experience.
I have a ram 2500 cummins and needed rotors and pads replaced. They did an amazing job and went above and beyond to get me a great price for it. Highly recommend
Due to the pandemic, my usual place was closed and had to get a new service center. I was skeptical at first but getting my car serviced here was a great experience. The staff is friendly and welcoming. I appreciated the fact that Rick would follow up after the service was provided to make sure everything was still ok. Highly recommended!
Fixed steering wheel. Life savers! Very kind, honest & caring pple here!!!
This is the only place I would leave my vehicle without having to think what they are doing to it. Always get my inspections and oil changes here. Extremely helpful and friendly staff.
Employees took the time to explain everything to me and were very professional and We’re not pushy at all like most car places are. Prices are reasonable. I will definitely be coming back here.
Very friendly staff. Very thorough inspection.Only negative is it took too long to get a simple inspection... but they were really busy on other repairs.