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AutoZone Auto Parts
268 W Broadway, Gardner, MA 01440, United States
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AutoZone Auto Parts
Comments
Jo
Review №1

Good products and prices, great service. I needed a new headlight bulb for my old car and was going to try doing the replacement myself. I wasnt sure which bulb would fit best. Tim helped me identify the best bulb, and offered to do the replacement himself! Wow! He had it all fixed in less than 10 minutes. -)

He
Review №2

I visited the autozone store the other day and I was helped by the store manager Anthony. I have to say it was without a doubt the best experience I can give at an autozone. He took the time to explain everything when buying a new battery and not to mention the store was actually clean. Everyone was extremely professional and I am very happy with my experience and will certainly be back to purchase more parts.

Er
Review №3

Did not have the exact battey i was looking for so they offered me the next level up at the same cost. Good people there.

Ro
Review №4

Tim, is so helpful and so kind. Didn’t really go in the 268 W Broadway Street; Gardner, MA 01440 Autozone, often before, but he’s a Great Employee and even better, a fellow Veteran, thank you for your Service my Brother. And I recognized him from years ago, from another Autozone location in Ridge, NH. I’m definitely going go back, because he knows what he’s talking about and I look forward to visiting a fellow Veteran Brother again.🙏🏻🇺🇸🗽⚖️🪖“Semper Fidelis!”

Fr
Review №5

The Girl with the colored hair is so helpful and kind. Didn’t really go there often before but definitely gonna go back because she knows what she’s talking about.

Je
Review №6

Great store friendly service. The girl who helped me was exceptional.

Ab
Review №7

Mike Percival was amazing and helped me identify and replace my car battery. 10/10 would come here again

Em
Review №8

Nice people ready to help with every issue you have with your car. Free code reading and print out to you. Nice service.

Fe
Review №9

First review: Tried using the mobile app coupon but there wasnt a section to apply the coupon. Expensive car batteries, like everything everywhere. Good store customer service.Second review: Thank you autozone for the quick reply and clarification about the App coupon. It shows that you care about your customers and your reputation.

Da
Review №10

Without asking, the sales associate offered to install windshield wipers for me! I THOUGHT THAT WAS PRETTY COOL

Mi
Review №11

On the spot excellent customer service.Right stuff the first time.They care about thier customers.

Do
Review №12

Very good place and they where very nice to the customers

Da
Review №13

Super nice folks, well stocked, reasonable prices.

to
Review №14

Great parts and products along with knowledgeable staff.

Je
Review №15

Great people hereGood service.

La
Review №16

Very happy with the service that I get there.

T1
Review №17

May 2019: Much better experience than my last one. Workers were extremely nice, let me borrow a stapler to keep all of my paperwork together from the 2 cores that I returned. Answered my questions about recycling old car fluids (site only takes oil) got a socket for spark plugs Ive been looking for for a couple of days that I just happened to find while browsing around the store.2 star review from earlier ; If you know what you want they are helpful BUT I dont get the guys working at night that just lie and make up random storys. Thats great youre painting your mustang hot pink! Cars look great in crazy colors, oh your not really doing that? OK well why start the conversation about it? You were in a drifting competition and you hit some people with your car and damaged the body panels and need to pull the dents? Hope everyone was OK! Oh that didnt happen too? Once again why start these conversations to lie to a customer? I wanted some parts for my truck, not to be lied to about random stuff that I didnt even inquire about. Ill be going to another one instead of this one.

Ti
Review №18

Tim was amazing and super helpful

An
Review №19

Great people. They take the time to help you find the prices of the things you need.

Al
Review №20

Extremely helpful

Da
Review №21

Always great customer service

Br
Review №22

Get gift cards for old car batteries

Ja
Review №23

I went to auto zone today on a really gross snowy day to get new windshield wipers. A worker named Ed Slade helped me find exactly what I needed even when I didn’t know if my civic was an Ex or Lx. He also put the wipers on for me and showed me how to do it so I can do it on my own next time. Great service 5/5 will come again!

Ci
Review №24

Very courteous and helpful.

Da
Review №25

As always a top notch auto parts store. With a large selection of all stuff youll need to keep your truck or car in great running condition. Also the parts you need for your major repairs. If its not in stock most parts can shipped next day.

Jo
Review №26

Ive always had a good experience there and they have always had the parts that I needed.

Mi
Review №27

Very helpful! ...and attentive! They have very knowledgeable staff that greet you right when you enter to ask if you have any specific needs. I did and they immediately brought me to the light bulbs I was looking for.

Sa
Review №28

Found everything I need

Ke
Review №29

Very nice at the desk would definitely go back

Se
Review №30

Great service! My battery that I bought approximately 6 months ago was bad. They exchanged it under the warranty and installed new one in the rain/sleet. Highly recommend them.

Li
Review №31

Cesar at the Gardner Store was amazing! He took time to go out in the FREEZING cold and put two new lightbulbs in my truck! This was not an easy process but he willingly went out there with a smile and professionally installed the lights for me. We will definitely be going to this Autozone from now on for all of our families vehicles! THANK YOU!!!!

Al
Review №32

I went to auto zone the other day to purchase windshield wipers and was unsure about how to install them. The kind associates Cesar and Ed helped me pick them out and install them on my car. Great work!

Ch
Review №33

I love this store...they always have everything I need, or find it for me. Sue is especially helpful and wonderful.

Jo
Review №34

They always have what I need.

Ga
Review №35

Car parts

Gr
Review №36

Its got the good stuff you need for your car at a great price. I prefer advanced auto zone and have only stopped here a few times. The staff of usually friendly and knowledgeable.

Pe
Review №37

Friendly staff and knowledgeable

Su
Review №38

Not only did they test my battery to see how much life was left in it, after it had died, but they physically replaced it on the spot! Great service! Thank you.

Lo
Review №39

Plenty of parts

De
Review №40

Always willing to help you in any way they can wonderful people there.

Ch
Review №41

Friendly staff very willing to help

Ta
Review №42

I always have to go back. I dont live close. Double check you have the right parts

Kr
Review №43

Great staff. Excellent selection. Theyre very helpful

Ja
Review №44

Sue is the bomb, and a great place to buy tshirts

Ja
Review №45

Was having a nightmare trying to get the right part, Michael saved me. God bless man.

Cr
Review №46

Always very helpful. Have what I need and will assist me in the parking lot and help with codes and even helped with headlight replacement.

Ed
Review №47

Great store, limited stock.

D
Review №48

Disappointment. Computer issues. Lack of knowledge, false information. Parts not instock. Parts dont show when promised. Never even ordered

Co
Review №49

Always helpful

Ch
Review №50

Great place.. Im visiting from new york went to great wolf lodge wokeup in the morning tried to turn on my car and my battery was dead.. Got a jump start drove over to Auto zone and a great guy by the name of Joel helped me out tremendously checked my battery and installed a brand new one!! Auto zone needs to hire more guys like that, that really appreciate there job and try to hep others!! Thanks joel!

LE
Review №51

Love

wo
Review №52

Nice staff, willing to help you without you having to chase them down :)

Jo
Review №53

Its a car part store, what more can you expect? It is clean and tidy.There can be a lengthy wait while checking out because the same people service the parts counter and the registers. They help people at the parts counter then walk them around you waiting at the register to check them out and then go back to the parts counter.Ordering online is kind of a joke. Never really works and you may or may not get all the stuff you ordered.Parts themselves are mostly ok but I have a problem with a part at least once a year. They do care and will eventually solve the problem.Overall its the best car part store in the area

al
Review №54

Great people.. Very helpful

Jo
Review №55

Really good service and very big hel

Ja
Review №56

Parts manager was asking questions that he should have had the answer for instead of asking cause he has a lack of knowledge

Ev
Review №57

Long wait sometimes but friendly service

Sa
Review №58

I bought wheel bearings in them approximately last October we are now in the beginning of March and the wheel bearing is blownI am very disappointed

st
Review №59

Clean store nice knowledgeable people

re
Review №60

Clean. Oddly set up (produce was practically hidden). Prices great for some items, not others.

St
Review №61

They were busy and it took awhile just to get assistance.

ka
Review №62

Unhelpful. Waited in line for one person running registers while someone in the back could be heard saying no work even for his part timers. Left the first time wrong part, second time they couldnt help. Got a refund and went to another parts store and got the right part.

Te
Review №63

Great help, went the extra mile

St
Review №64

Great customer service and prices.

Pa
Review №65

Great service!

Tr
Review №66

They help you out a lot if you dont know what you need.. Very helpful

De
Review №67

My first review ever! My husband bought two front head lights for my 2011 Subaru that had a one yr. warranty with them. He then had to take the front of my car off to get to the lights, replaced them and within two days one light was not working. Again front of my car off to find that one light was burnt out. Brought it back a total of three days had passed and because he did not keep his receipt had to buy another light! We all know that they could have looked up his phone number, also probably remembered him. very bad customer service. I just drove a little distance to cap bought rottors, they brought them to my car and thanked me for shopping there.

Mi
Review №68

Great people very helpful

Jo
Review №69

Great service very Friendly

ch
Review №70

Its hit or miss on the service. Been in on several occasions when there is a line of people waiting for service and there are employees chitchating in the back.

Do
Review №71

Had just what I needed

Ja
Review №72

Service ok....Not that friendly or enthusiastic...But got the job done has a good product line though...

Co
Review №73

Good prices and never get my part wrong

Ti
Review №74

Good customer services

Ni
Review №75

Did not have part in stock as stated online

ja
Review №76

Mike went above all expectations to help me repair a bracket instead of having to buy a far more expensive part to get my girlfriends car back on the road that night

Ma
Review №77

Always very helpful

Vi
Review №78

These people get me the car parts I need, even if the closest one is in Worcester.

Ka
Review №79

Just double check the oil you are buying from this AutoZone. Someone returned used Motorcycle oil as new, and they didnt check and put it on the shelves and sold it as new. They did refund some of my purchase but only after I showed that they still had used Motorcycle oil on the shelves.

Th
Review №80

Very helpful staff

Je
Review №81

Good customer service

Mi
Review №82

Good deals on parts

Mi
Review №83

Great autoparts!

Je
Review №84

My first stop for all my auto needs

Ti
Review №85

Always has what i need or can get next day

Ol
Review №86

Good

Gl
Review №87

Gave me the wrong spark plugs

br
Review №88

Good prices

Ja
Review №89

Good service

To
Review №90

Always good

Ro
Review №91

Ok

An
Review №92

🤟🏾

Gl
Review №93

Excellent cervisio

Information
11 Photos
93 Comments
4.2 Rating
  • Address:268 W Broadway, Gardner, MA 01440, United States
  • Site:https://autozone.com/locations/ma/gardner/268-w-broadway.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A3212&y_source=1_MjQ2NzYxMS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 978-632-8221
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:9AM–6PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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