Its was great thanks to the guys from u-haul

It took about an hour to get the truck. The truck I had reserved was packed with garbage (shingles and roofing materials). They gave me a different truck, I filled out more paperwork, and waited for them tocheck this second truck. To improve the customer experience, make sure the trucks are ready to go before the customer shows up.

They can take your money straight out of your account with no problem. When its time to refund your deposit, they take the longest Ive ever seen in my life. Most places (U-Haul, Budget) 24-48 hrs to return your deposit. I rented and returned a truck last Saturday and I still have yet to receive my money. Talked to a guy today and he says it should be here Thursday.(almost 2 weeks later) Who the hell takes this long to send a deposit back? Unreal! Never again. Are they flipping the money first or something? Smfh

The staff was unfamiliar with the system and it took a very long time to get me out of there. The vehicle was ready and clean for pick up.

Not bad

It sucks