U-
U-Haul Moving & Storage of Grand Prairie
2455 Tarrant Rd, Grand Prairie, TX 75050, United States
Comments
Aj
Review №1

I absolutely appreciate them. Very Friendly, very professional, and super helpful. The two ladies me and my wife encountered were Great at their jobs. Truck was also clean with no problems. I highly recommend.

Jo
Review №2

This place is a nightmare the old white lady manager is rude and unprofessional she charged me for dolly and pads that I never got. I try to go back and she say no she no do refund. Nobody was inside office and came out of a door in front with black man hug and kissing and laughing at me.

Ri
Review №3

Rudest employees Ive ever dealt with. Had a reservation for a truck but they gave it away because we were an hour later than the reservation time but was never told there was a time limit. The wench at the desk didnt care and was extremely rude. Will never do business with that rat hole again!

Mu
Review №4

Lady at the check out counter was very friendly and helpful.

Ol
Review №5

The people working here were really greet with service, I will return thanks

Cr
Review №6

Friendly staff. Very helpful.

No
Review №7

Bent over backwards for my dad and I. Daniel is an amazing employee. Definitely will use them again!!!

tu
Review №8

Quiet, clean facility with owners that really care and take pride in this location. Always ready to help. Im currently renting a 10 x 30. Convenient location, full service facility.

Co
Review №9

Mobile share made this move easier than ever! A few texts, one call and we were on our way! Thank you I haul!

Wa
Review №10

Chasnic is such an amazing and sweet employee. I have never recieved a more thorough and satisfying experience with a moving company. Thank you Chasnic.

Sh
Review №11

Always helpful, informative, and friendly. Units clean and available as stated. Good price.

Je
Review №12

Great storage great service

Je
Review №13

Horrible management for this location. I have a unit that was canceled by myself months ago because I dont need it. I have been traveling for business the past months and have no way of personally going on and canceling I have made several calls about this and thought it was resolved. I have not had a call from this office in months(even though they claim they have called and emailed me). I have 2 call phones on Mmee at all times, both are associated with the account but havent gotten a call, text, or email from any of them. Now uhaul says I owe them 350 dollars( which is an out 150 more than my rent would have been since I canceled). This is so absurd that I have to follow up on this situation and come to find out its worse now than it was when I first called in to cancel the unit. There is literally 1 washer in the unit that is worth more than 2 months rent. I have them permission to sell it to cover any existing rent owed(this was months ago). I guess the manager never got the message, so now it falls back on me. This is absurd and I will never rent from this location and possibly any other because of it. There are more Storage places and truck rental places that have less hassle. I hope this gets settled before it becomes a legal matter on either end

Te
Review №14

MY EXPERIENCE WITH U-HAUL WAS ABSOLUTELY AMAZING, KATHY, PAUL, AND THE REST OF THE PEOPLE THERE, TREATED ME WITH KIDS GLOVES, AND RESPECT, HELPED ME IN EVERY WAY POSSIBLE, MY HATS OFF TO THE CREW AT 2455 TARRANT ST. THERE GREAT.THANK YOU SINCERELY, TERESA L COOK.

M
Review №15

Ive been in this area about 5 years and have used them several times both for storage and truck rental. Never had any issues with them.Staff is very friendly and helpful.

Pa
Review №16

Have had a good experience with all the employees Ive interacted with - really accommodating

Pa
Review №17

Wait in line for hour or more . no ask or care if I needed help . on line wouldnt take my card.

Al
Review №18

Really great customer service The 800 # lost my reservation & Alex took great care of my.

Te
Review №19

Worst uhaul place around. Do NOT use them. Constantly telling you one thing than doing something else. Always blames the customer. Doesnt take ownership of anything. Bunch of cowards running this place (Paul & his wife). Office wreaks of cigarette smoke. Useless. Go somewhere else.

Se
Review №20

This is the worst place to deal with. I was transferred 5 different times and was told there was nothing to be done to solve my issue. I paid for 24 hour access and for some reason it was taken off and they tried to charge me twice in the same month for a storage unit. Dont use this place. They have very bad customer service.

om
Review №21

Their guy on yard helped me back my 18 wheelers all way around the yard very patiently and very effectively

ka
Review №22

Great customer service. Very convenient and easy to access.

Co
Review №23

Every month I call to pay and have it setup on auto draft. And the very next month the same thing. You guys calling other people instead of me like Im some delinquent. This is ridiculous.

Ra
Review №24

Very poor customer service the mgr mr spencer is very rude and un professional the gates never work and they want to raise your storage price and they cant explain why they are doing DONT RENT STORAGE from here RUN !!!!!!!!

Es
Review №25

Great customer service. Convenient location

Mi
Review №26

Ms. Dawn is very nice. The truck was clean and ready.

Co
Review №27

Very freindly staff and great prices!

Ti
Review №28

Best place in town.

An
Review №29

The facilities are clean only the storage units are connected from the inside and collects lots of dust, I do not know about the conditions of the climate control ones.

Ti
Review №30

The dude told me toll roads would be free, but was charged a few weeks later

K
Review №31

Clean secure storage, friendly staff

Fr
Review №32

Very quick and friendly

Du
Review №33

Staff very friendly

Ma
Review №34

Nice service

Pa
Review №35

Go uhaul

Information
35 Comments
4.2 Rating
  • Address:2455 Tarrant Rd, Grand Prairie, TX 75050, United States
  • Site:https://uhaul.com/Locations/Self-Storage-near-Grand-Prairie-TX-75050/835076/?utm_source=gmb&utm_medium=primary&utm_content=835076
  • Phone:+1 972-988-3661
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Packaging supply store
  • Trailer rental service
  • Trailer supply store
  • Truck rental agency
  • Used truck dealer
  • Van rental agency
Working hours
  • Monday:9AM–5PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–4PM
  • Saturday:Closed
  • Sunday:7AM–7PM
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