Always enjoy taking my family here. The line moves fast even when they are slammed. The orders are always accurate and the staff actually seem to enjoy being there. In these times that we are in right now that is absolutely noticed and appreciated!
Easily one of the best places to get ice cream. They also have good food. I highly recommend basically anything they have to offer.
Great little ice cream shop. Kids love the Flavorburst cones. Been going for over a decade and always good service.
SWEET! VERY NICE STAFF AND VERY QUICK WITH MAKING YOUR ORDER. ONE OF THE BEST SHOPS IN WEST MICHIGAN.
ALWAYS Friendly staff. Great place to get a good ice cream treat for my Pup and always enjoy going with friends and family. Keep up the Great work Kathy... Always share this place with family when they come to town.
Sweet Rewards is open an hour later than the other ice cream shops on the southeast side, which is really great for those late-night cravings.
My daughter and I love this place. We get the large ice cream cones with sprinkles! Its never low on customers when we go, everyone else must love this place too!
Lets start by saying that you should try The Elvis sundae. When were in the general area, this is the ice cream shop that the kids and I prefer. Its a good value and weve never been disappointed.
If you enjoy waiting in line for 45 minutes or so, paying too much for what you get, and REALLY being treated poorly, then this is definitely the place for you. OH, and if they tell you to go find somewhere to park and they will bring you the rest of your order...DON’T do it!!! Stay right there at the window until you have everything....they are NOT going to ever show up with the rest of your order but rather just pocket the money...genius idea on their part, though...who is going to wait in line AGAIN to try to either get your order or your money back? 😂😂😂😂😂
Very good selection of ice cream and food items. Reasonable prices.
Traditional ice cream stand with all the expected items on the menu. We came here on a summer evening and there were a steady stream of locals. Staff knew some of them by name. This looks like a longtime fixture of the neighborhood and represents a slice of Americana.
Very nice, friendly, and hard working workers your in and out in a hurry. totally would recommend to anyone of all ages
Have loved coming here as long as i can remember. Tables to sit at out front, drive thru. Good selection of ice cream, smoothies, slushies. They also have some hot dogs as well. Good time for making some family memories. Worth the wait in line when they are busy and a great way to cool down on a hot day.
Nice place to go for good ice cream. Should be five stars not one.
Nice ice cream shop, with drive through, and outdoor seating only. Very friendly staff, typical prices.
Delicious ice cream and great service! Vegan option was so cool!! I would definitely recommend this place!
Great ice cream, hand scooped and soft serve. Drive thru or walk up, theyre both fast friendly service.
Sometimes slow because so many customers, but definitely worth the wait!!
Nice little place ordered a small banana sundae it was delicious and the perfect size
Dear Lord, this place is great. The ice cream is some of the best I ever had, it rivals Kilwins. The prices are amazing, too. I highly recommend this place.
I left a negative review of this place a few years ago, because the gal I met when I tried to go here got quite mouthy and condescending with me when I wanted to pay with a card. It kept me away for a couple years, but eventually I decided to go back. Once they caught up to the late 90s and started accepting debit cards, I found out they actually do have one of the best root ever floats in GR.
We love this place! Fast and friendly service and the ice cream is creamy. Good hours for us late sweet treaters!
Good priced icecream. And they use high quality soft serve
Line was long, but moving fast. Ice cream was good
Best ice cream shoppe in Kentwood / Wyoming
Ice cream was good but I was a little disappointed with the appearance and cleanliness of the building.
Delicious treats! Something for everyone! Great staff!
Friendly people! Great ice cream!
It was delicious 😋 the young ladies were speedy and friendly
Stopped here on Easter evening for a treat, they were hopping. Great yums and fast friendly services. Many options. 💖
This is one of the best ice cream shops in all of MI. I have been coming here for years!! The ice cream is delicious and the staff is amazing!!🍦🍧
I got the liquid Hershey squirties so bad but the reward was worth it
Hudsonville is not my favorite brand of ice cream, but I ate all of my Deer Trax waffle cone!
Wonderful little spot to get all the classic summer time favorites. Bonus they even have a drive thru.
Great little Ice Cream shop....I have been going here for for years.. Super good and so glad they are still around. Sometimes soft serve have a weird taste but this one tastes great. (One tiny mistake, listen to the customers request. I ordered a m&m flurries and then a hot fudge twist sundae and for some reason, the girl made the flurry from twist ice cream as well so my husband wasnt too happy but he still ate it)
Great Staff, always friendly, good portions for the money
The best service and ice cream, came to visit from Vegas icecream is delish
Friendly people, lots of choices and good prices.
Super nice customer service. Yummy ice-cream!!!
Great prices great product
Love the drive thru.
Absolutely phenomenal ice cream specialty cheesecake flurries
Been going here since I was little! Still remember the back street way my brother and I would ride our bikes through to get here 🤩
Best ice cream shop in town!
Good prices and great selection.
Nice place my dog loves it there
Friendly workers, outside, all round fun experience.
Wonderful place for a refreshing treat. They have lactose free Dole Whips and all kinds of ice cream, soft serve and traditional scoop ice cream. There are floats, sundaes, and a drive through window so you dont even have to leave your car.
Very good ice cream, reasonable prices. Friendly staff.
The staff here are awsome! Theyre quick and very happy. And beautiful. Keep up the great work. And thanks for making my banana splits with all chocolate ice cream.😃👍
They have the best selection!! I love that the place closest to us is so accommodating of my sons lactose intolerance!! They are always super busy so wait sometimes is quit long but they always have plenty of staff who seem to work together flawlessly!
Ice cream and hot dogs were delicious
Great ice cream. Love that theres the option of drive through. Very small parking lot though. Gets busy fast so be prepared to wait a bit. We love this ice cream place!
Delicious and wide selection of treats and good
Great place I love it. This ice cream shop was open when others couldnt because it has a drive thru. Great soft serve and Hudsonville hard ice cream. I love the toasted coconut. Of course they have all the other stuff any ice cream shop has and the girls are very pleasant.
Always have loved coming here. Johnny and his wife are super nice. Been coming here for over 10 yrs
Food not to good, chilli fries cold and hard waste of money
Long Line but worth the wait. There is a Reason for the Long Line. Great Service and Great Ice Cream :)
Great ice cream but taking off one star for parking. Be careful or you will get blocked in by the drive thru.
Its ice cream - not much can go wrong on that respect, but this little gem of a place is more than just ice cream. Sweet Rewards is an icon and something we always look forward to to kick off the sunny season. The workers are kind and quick to serve; and they dont charge you extra for the occasional extra cup to put your cone in! Its a must stop for those craving or celebratory moments.
Go to place on the south side of Kent county. Ice cream is creamy and thick. So many other places have gone to cheaper soft serve Ice Cream they have not. Staff is quick and friendly even with the larger lines (it can be quite busy).
Amazing. Crew is always nice. Never any complaints. Great job
I love this place. Its my favorite Ice Cream Shop in the area. The prices are decent and comparable. They have a lot of choices, a drive-thru service as well as a walk-up window, and the girls are always super nice. Great ice cream for a great value for the whole family.
This place is very thorough. Very nice people with great customer service 👍😊
Good ice cream
LocalInexpensiveFriendly staffGreat for a hot day.
Ice cream is so wonderful great coustomer service. But the demand is so great that the line is extremely long...
Very busy during this time but doing theyre best to serve. Much appreciated to have people working so hard to stay in business and serve happiness in a cone
Best ice cream around
Quick and polite service. The food is standard fare. Prices are fair on the ice cream. There is parking in back, and covered tables for shad while you eat. Theres usually a line, but they serve people quickly so dont let that dissuade you. I love coming here on a hot summers day.
Yummy treats ! Ice cream for the grandbabies .
This ice cream place is very conveniently located by my house. However their prices seemed so expensive to me. It was $14 for me and my family to all have a twist cone. Seems crazy.
Best place in town! So much to choose from👍😁
They have Hudsonville ice cream in soooooo many flavors, shakes, flurries, and malts!!! You must go!!!
They have lots of tables and chairs and picnic tables to sit and enjoy your ice cream. I like that the prices already include tax. I dont care for the fact they dont have frozen yogurt. They have dole whip. Its horrible. Its like chalk and has an aftertaste. One day I asked for a shake without dairy. I got so sick!! If you use a credit card, you will be charged 49 cents extra. They usually stay open until 10:30 which I liked because some people get out of work or activities later. But now they close at 10 suddenly. I was to meet a friend there. I told him it was open until 10:30, because it was just a couple days prior. We got there just after they closed. Check Google daily for hours before you head there.
They have great soft serve.
Great place to meet friends outdoors and enjoy some ice cream together!
Ice cream served up by friendly staff. Need I really say more?
Love this place and I love that its within walking distance of my house! Kids love to go there after dinner in the summer!
They run out of butterscotch flavor burst every year way before Summers even close to being over. If I was the owner I would be doing back stock orders seeings how that is one of the number one selling ice cream flavors at every shop just to make sure I have enough to make it through the summer
Great customer service and fantastic food and ice cream!
Be ready to wait if theres a line. But i can promise you its worth it!
Yummy as ever!!
The ice cream, service, and overall enjoyment was great. But when I look in and see the employee cutting up food with their bare hands, it is appalling.
This is one of the best places to get ice cream in the Grand Rapids area! The ice cream is always delicious, and they always use plenty of toppings. Its delicious!
Sweet rewards has been the only ice cream place that Ive gone to for most of my life! They have so many choices and varieties of ice cream plus other food as well. Staff is always very courteous and efficient. Nice portion sizes. Highly recommend it!!!
Service is friendly & quick. Easy in & out with the drive-thru. Staff works well as a team. Eating area is clean - lots of tables. Soft-serve is creamy, good butterfat content; they also offer old-fashioned scooped ice cream. Hot convenience foods available as well.
Definitely the best Ice Cream place in Grand Rapids. They have great quality, a large amount of choices, quick service, and decent prices. They even have a water cooler out for kids and dogs. Great place!
Get the birthday cone dip if they have it! So good!
Always delicious.
Changed from a 4 star to a 2 star. The pricing is still decent, but the amount of ice cream and the amount of toppings has really decreased over the last two years. You used to get a great specialityy flurry that was filled all the way to the top and the amount of candy they stuffed into it was ridiculous. Now when you order a large, you get mostly ice cream and they leave it an inch below the top of the cup on the large. My wife and I have definitely starting coming less because of this. Well probably give it a another chace next year and if it still the same, well find a new place to go.
Cute little ice cream shop. Wish there was more hard dip flavors ;(
Not just the best ice cream around but some pretty Sweet employees and the Sweetest owner! The atmosphere here is so welcoming and comfortable. Love taking my family here💜🍦🍨🍧
Enjoyed living close by here for a few years. The ice cream and milkshakes were always tasty and never received poor service. The ice cream treats for dogs is a nice touch as well.
I like the fact that they have Hudsonville ice cream along with soft serve even a small menu this is a great place to take kids and they do have a lot of different combinations of ice cream available. Prices are kind of high for the amount of ice cream that you get but for the area I guess this is kind of average since its Grand Rapids
Yummy lots of choices owners will make you what ever u can think of friendly staff reg food items delicious.