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20/20 Auto Glass Greenville
1120 W Butler Rd, Greenville, SC 29607, United States
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20/20 Auto Glass Greenville
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Br
Review №1

Top tier service. Very professional, punctual, and did excellent work. I lease my vehicle and was concerned about not going through the manufacturer but they were able to get OEM glass and even recalibrated my driver assist camera that came with my vehicle. Wish I could give more than 5 stars - would recommend!!

Jo
Review №2

Called them based on their higher Google reviews. They have great reviews for good reason. Cynthia & Candace were both VERY helpful, from the first call. They handled all the legwork & communicated with me regarding every detail. They even coordinated with the Audi dealership to ensure the telemetry equipment behind the glass was re-calibrated after their install tech, who the dealership said was very professional, got the new windshield installed. Would definitely use them again for any automotive glass needs.

Ba
Review №3

These guys were awesome. I was greeted at the door by my technician. He told me about all their amenities-bathroom, coffee, tv options. The area was very nice, comfortable and clean. The tech explained what he was going to do. My windshield had been crushed by a deer. Tony installed the windshield and cleaned up all the class inside of my car. He did a fantastic job.

Ka
Review №4

I was contacted promptly for appointment to replace windshield. Ronald called me day of appointment to confirm and showed up at my work earlier than expected. He was very professional and efficient highly recommend!

Am
Review №5

20/20 has always been a reliable company! They have fixed several chips in my windshield as well as my husbands truck. They are professional, great communicators and reliable! I appreciate the care they show for others and getting the job done right! they are also mobile so they will come to wherever you are within your schedule! It was very easy to business with them and I will continue to refer friends and family to this great company!

An
Review №6

The installer was timely, professional and friendly. Cynthia in the office took care of all my needs, answered all my questions and kept me informed when any changes were necessary. It rained the first date, and she quickly got me rescheduled. Great team, great job!

Mi
Review №7

20/20 Auto Glass in Greenville replaced the windshield on two of our cars, both replacements occurred without issue. We were happy with the end result. They even made special arrangements, so that my husband felt comfortable having the work done on the Porsche. We would definitely use them again and recommend them to others.

to
Review №8

Absolutely no problems with 20/20s entire process.. it was a little weird because I insisted on factory glass that had to be special ordered, but the extra couple of phone calls it took were completed very quickly.. Tyler was my installer, and was able to point out the mistakes the last glass installer had made back from before we even bought this car. true professional. a sign of a good repair is no sign at all lives true here.. I am a dealership technician who is particular about my wifes car, and I was above and beyond pleased with 20/20..

Br
Review №9

My technician, Robert, was wonderful. Prompt and professional and my window looks beautiful! Very affordable also. Will definitely use them again if needed.

ch
Review №10

Glass was installed fast, and they were so happy to help!

Ap
Review №11

The guy that came out acted like he was to good to speak to my husband, my husband asked if he needed anything and he just shock his head no. As he was finishing up, we walked outside assuming that he was going to tell us anything we needed to know about the replacement and I thought maybe sign some paperwork. He sat in his van and then he pulled reversed beside us told us not to wash it for 24 hours and pulled off. When we got inside our truck we noticed some roaches on the dash and glass that was broken on the dash and in the passenger side floor. He wiped part of the dash off and it still hand his handprints on the other part he didnt wipe. Just very unprofessional. The windshield looks great though

Sh
Review №12

They answered all my questions and helped me get everything done as far as insurance related. Will definitely recommend them to all my friends and family. Superb job.

Ro
Review №13

The office staff was friendly and very helpful. The installer was very professional and knowledgeable. He arrived on time and replaced both windshields in no time at all. Would recommend this company to everyone.

LA
Review №14

The service tech was on time and job was done in a timely matter. Very pleased with the window replacement and the tech was a nice guy.

Ca
Review №15

Technician was on time and very friendly. I recommend this company for auto glass repairs. I had my front windshield replaced in my Jeep Wrangler, and asked specifically for an OEM windshield to get the Easter Eggs, and they delivered!

Al
Review №16

I had a small chip in my windshield that needed to be repaired. Tony saw another spot in the upper right windshield that was shattered. He replaced the entire windshield in my driveway. The staff was pleasant and efficient. I highly reccomend 20/20 Auto Glass!

Ma
Review №17

Quick insurance approval for a $0 deductible replacement. Quick scheduling within a day and quick/quality replacement in less than an hour in my driveway. Highly recommended and it’s a local company to the Upstate instead of a big national chain

Ke
Review №18

20/20 set up an appointment, was punctual, and replaced the windshield in my own driveway. I would use them again.

Sh
Review №19

Very professional!! Came when they said they would. Would definitely use again!

Ka
Review №20

The gentlemen that replaced my windshield was nice and did the job in a timely manner.

Al
Review №21

Tony did a great job, worked quickly and was very polite.

De
Review №22

Very comfortable. I was offered coffee and water the moment I arrived. There is a TV equipped with Netflix to help pass the time and the receptionist/office manager was super sweet and professional. My windshield was replaced in the time frame I was told. Would definitely recommend this company.

Ga
Review №23

I would recommend 20/20 to everyone. Communication was on point, service was on point, and our technician was awesome! Everything was handled in a timely manner and he explained what he was doing. I have some glass stuff to be handled in the near future and you better believe 20/20 will be taking care of us.Thanks 20/20

Ch
Review №24

Installer was on time and very quick. Easy transaction. Thank you!

Ge
Review №25

They gave me a 2 hour window (usually means a guesstimate at best) and showed up earlier than later in that window. The technician was punctual, courteous and professional. Said the install would take about 45 minutes. When I went out to check on his progress at exactly 45 minutes expecting to hear an excuse of why he wasn’t finished (as with EVERY other company I’ve used) he was just finishing up with cleaning ALL the other glass on my Tahoe. That’s a lot of glass! Who does that? Having been in law enforcement for 3 decades, I’ve had to replace my windshield probably a dozen times, and 20/20 Auto Glass is by far the best company I’ve used to do the job. Two BIG and emphatic thumbs up to these guys. And to top it all off, from the time I called to the time my windshield was replaced, was around 18 hours and THEY did all the insurance company paperwork. Aggravation and hassle free. 👍👍

Ro
Review №26

When I called for an estimate, I was told it would be 9 days before the next possible appointment and they require a $50 non-refundable deposit to secure the appointment. I dont know about their work, but their business model is crazy. Sounded like a scam.

Ke
Review №27

Tony was the technician that came to do the work. Very professional and we are very satisfied with the work he did. 👍👍

ro
Review №28

Very friendly and professional. Called with their ETA and was on time. Did a great job.

Mi
Review №29

They were very quick and professional. I would definitely recommend them.

Li
Review №30

Amazing customer service. They stand behind the work they do. As an insurance agent I recommend them highly.

Ja
Review №31

Replace was quick. Worker was courteous.

je
Review №32

Way better price than safe lite and very professional

Ja
Review №33

The customer service is excellent. From contacting me and gathering my information, working around my schedule and inclement weather to get the job done and their follow up conversations, nothing was left undone. They went above and beyond in every aspect of customer service. I highly recommend this company if you are ever in need of their services!

Te
Review №34

I am an agent and have referred several clients to 20/20 with great feedback every time. I will not hesitate to continue to refer business to them and to use them myself if needed. Great job 20/20- thank you for helping me keep my clients happy!

Au
Review №35

Fast and great quality. Had to hand it them with 0 deductible amazing work less then 30 mins.

Re
Review №36

The technician was very thorough and quite thorough with his job.

Je
Review №37

We use 20/20 Auto to refer Commercial Clients and Personal Clients at our Agency. We have only heard wonderful things about 20/20 and what a great job they do. We highly recommend them, all of our clients are always very pleased with their service.

sa
Review №38

This company was great!! They were fast and professional! Something hit my windshield while I was driving on 85 and busted my windshield, they came the next day to replace it!! They were fast, friendly, and very professional! I would def use them again and refer my friends and family!!

Jo
Review №39

Installer was very professional and courteous and had the finished in an hour

Er
Review №40

Very professional glass install and the tech was great and his knowledge of my truck was great

Ke
Review №41

Will do business with again. Very professional all the way around. Great people.

Me
Review №42

Mitch was very professional and I would recommend this company.

Sa
Review №43

If you need a repair or replacement, I highly recommend 2020 Auto Glass! I have been using them for years and they have never let me down!

An
Review №44

2020 is my go to! I work for a StateFarm Agency & I’ve referred several of my customers over to them. They are always super satisfied with the quick scheduling and quality of work. Highly recommend!

Ch
Review №45

Very good and fast. Prices are great thanks again

Sa
Review №46

Awesome work great customer service

Da
Review №47

Jason and the team at 2020 are excellent, no matter what the job I know his team will get the job done in an efficient and professional manner. I have no problem sending clients to them.

Ca
Review №48

I had a chipped windshield. I called 20/20 and they had someone at my house, the next day! The tech was professional and friendly. He completed the repair in a timely manner. I refer my friends to them and will use them again in the future.

AN
Review №49

Came out to house at specified time and went straight to work on replacing windshield. Took care to clean up area after installation . Very courteous and efficient.

Kr
Review №50

Matt went out of his way to help me, and the repairs 20/20 made for my vehicle were done perfectly.

Ph
Review №51

I got a text from them that my car was scheduled for the specific day and time range I needed. And on that day I got a call from the technician that he would be at my house to fix my car windshield at 11:15. He showed up on time and was super polite and personable. He did an excellent job. I would definitely use them again!

Li
Review №52

I have referred a few of my insureds who needed windshields replaced or repaired. They have all been happy with the service and the work. Will refer 20/20 Glass again and again!

rv
Review №53

Great service, great people to deal with. They do service our motorhomes windshields!

Ro
Review №54

Great personal service. Arrived on time and worked efficiently to complete installation. Recommend 20/20 Auto Glass to anyone needing replacement..

Da
Review №55

20/20 Auto Glass contacted me quickly after my damage claim to set up a time and place that was convenient for me to have my windshield replaced. Tony was at my home right at the scheduled appointment time. He got the work done in a timely manner and even informed me of an issue that the damaged windshield had and made sure the new windshield was right. They also guarantee their work!

Ja
Review №56

Best Glass Company Ever !! Highly recommend

De
Review №57

20/20 Glass did an incredible job with my windshield repair, and I highly recommend them to be your first call! From my first call, they had my windshield approved and replaced in less than 24 hours. The technician was prompt, efficient, and super professional. There is no question in my mind why they are the best in the business.

Pa
Review №58

I highly recommend 20/20 Auto Glass. I called with a spot on my windshield that needed to be fixed and they were able to help me right away. They were able to come out and fix the problem and my windshield looks great. These guys are AWESOME!! Mitch was very nice and made sure my windshield was very clean. I appreciate them for all their help and will refer them to everyone I know!!

Am
Review №59

Very easy to work with and prompt and professional

An
Review №60

Our Customers here at the Hart Agency have had great service.

Ka
Review №61

I was visiting Greenville from out of town and my windshield cracked significantly on the drive here. They were able to schedule me for the same day and came to my hotel parking garage to replace my windshield while I was at work. Very quick and accommodating and everyone that I spoke with was very friendly and helpful

Sa
Review №62

Last week I had a rock crack my windshield on 385. Today, Tyler came to my work and replaced it but he also went WAY beyond his call of service. He took my car through a car wash and vacuumed it and thanked me for my hard work during this COVID pandemic!! He needs a raise, promotion and or bonus!! HE MADE MY DAY!! KUDOS TYLER YOU’RE AWESOME!!

Ru
Review №63

Very helpful, very cordial, very efficient and timely. Highly recommend 20/20 Auto Glass!!

Ma
Review №64

I was in a bad car wreck a few months ago and insurance refused to cover it. I usually go to safelite for anything I need when it’s coming to replace a window but for a quarter panel they were asking for $400. I reached out to this company and it was $200 less. I am beyond happy to have found this company who does such quality work. I will refer them to everyone I know. One other thing is that it only took about 20 minutes to install the window. I’m forever grateful for this company.

Re
Review №65

The repair guy was very nice and he did an awesome job

Da
Review №66

I highly recommend the folks at 20/20 Auto Glass. Jason is fantastic to work with. These folks do quality detailed work with a pop of customer service thats out of this world. Youll be shocked at how easy they make the process. To top it all off they are locally owned and take pride in their work.

Ka
Review №67

Always great to work with! Quick scheduling and great work!

Ka
Review №68

Matt set up everything, he was professional, honest and efficient. Tony did the glass replacement; he was courteous, on time and his work is flawless. Thank you, I really appreciate it.

As
Review №69

Today Tyler came to replace my windshield and did an amazing job!! The precision was off the charts! Super friendly and highly recommend!!!!!! Will be telling friends about him for sure! Great job and service! Tyler from Greenville thanks!!!

Al
Review №70

On time great service friendly people great work

oy
Review №71

My insurance company referred me to 20/20 Auto Glass. The process to arrange for replacement was very smooth and easy. I had my windshield replaced, in my own driveway, the next day after I contacted 20/20. The technician was prompt, courteous, and very professional. The procedure is very streamlined, and he was willing to tell me what he was doing each step of the way, when I asked questions. I would definitely recommend this company to anyone needing service.

Tr
Review №72

Great customer service.

Be
Review №73

They were great! They made it easy to fix the glass in our car. We had never had to do anything with insurance before and they made the process super easy and quick. Also they came and fixed the car sooner than anybody else could do it. Jason was great... he got all the glass out of our car and took extra care to remove the baby stuff we had in there like the car seat! Highly recommend them!!!

Ka
Review №74

Had a great experience with 20/20. After the snow this past weekend, I walked out to see my rear window completely shattered. After filing a claim with my insurance, my appointment was set! Tony came out to replace my glass and he was a pleasure! Very nice and answered all my questions! Now my new back window looks great! Definitely would recommend to a friend or family member.

Jo
Review №75

Mobile, quick and easy.

Je
Review №76

20/20 Auto Glass is really great! They made the inconvenience of having to have your windshield replaced well... convenient! They were very easy going and explained/helped navigate the entire process so it was an easy, smooth experience! Mike came to my work and replaced my windshield. After quick instructions of when I can drive and wash my car after the windshield was installed, I left him to his work and that was it. When I left for the day, it was so nice to drive home without looking through a crack!

Ja
Review №77

Awesome service. Got me scheduled quick. I was stuck at home with movers when I had originally told them I would be at work 30 mins away. They got to my work place right on time and with no questions asked drove all the way to my house to do the work. It was quick and easy and the tech was extremely friendly. I would absolutely recommend them.

Ra
Review №78

Windshield was replaced promptly at the time promised.The Serviceman, Jason, was courteous, clean, professional, and efficient in performing the installation.A quality installation was completed and the windshield was cleaned. A final check was made to insure the rain sensitive wipers were properly operating. I was very pleased with 20/20 Auto Glass during the time of scheduling and installation.I would recommend this company to my family and friends.

An
Review №79

This team was super friendly and professional. Worked me in. Had window replaced within 24 hours of it being broken. They also cleaned out all the glass from inside the truck.

Ri
Review №80

This company comes highly recommended. I trust these folks very much and have been using them for quite some time. I own an automotive repair business and 20/20 Auto Glass is the company that I use. Contact Jason Poland. He is top notch.

Ev
Review №81

Matt Bailey and his team are great! I am a local State Farm agent and all of our clients have great things to say about the service that 20/20 provides to them during glass replacement claims. We recently had a personal windshield replacement and had a great experience. I know first hand that my clients will receive top notch service.

lu
Review №82

20/20 did a great job installing a new glass window. They came to my office and had it completed in about an hour. The technician was polite and knowledgeable. They really made this easy!

Ja
Review №83

Extremely satisfied, and glad I called them instead of one of the other big name-brand glass companies. They answered all my initial questions over the phone, worked directly with my insurance, and within 2 business days I had a new windshield. Mitch was very professional and friendly, called ahead of time the morning of the appointment, and completed the job in about 30 minutes right in my driveway. I hope I dont need another new windshield any time soon, but if/when I do, Im definitely calling 20/20 again. Thanks for the great service!!

Ke
Review №84

Customer service is what 20/20 is all about! Dan the office manager went beyond what I would have expected with help with the insurance as this was not your usual claim. Tyler was the tech. and he was very personable and knowledgeable. Back glass in my Tahoe replaced in fifteen minutes. Very pleased!

Su
Review №85

The employees at 20-20 were very polite and efficient. We booked an appointment for 4 days out but they had an earlier opening and they called me and came out early. Tyler Parker was my technician he clearly explained my options and warranties. He was very professional and quick. Definitely a very pain free and positive experience.

Ed
Review №86

These were the only folks within 100 miles that would work on the windshield for my boss. Cant say as I blame the others...his was the expensive Shelby Cobra. 20/20 went so far beyond the norm to get the right glass and get it installed correctly. They were so good that one of the specialist involved from the insurance company said he wished everyone he dealt with had that kind of work ethic. And just for the record, we were not asked to write a review or paid to do so. These guys are just the best. Period.

Ri
Review №87

Technician was excellent!! Professional all the way!

Cl
Review №88

We needed our windshield replaced on one of our delivery trucks that we use daily at our business. The repair man called to make an appointment and was able to come on the day that we do not deliver! He not only worked on our schedule, but he called ahead to let us know he was on the way. He had our windshield replaced in less than thirty minutes! We are extremely pleased and thankful with this service.-Claire ChapmanOffice Manager at Hampton Furniture

Sa
Review №89

Professional workon-time

ja
Review №90

Hit a rock and had to replace my windshield on my 2013 Dodge Challenger.I talked to Dan on the phone and he was very helpful.Mich the service tech was on time and did a great job.He came to my house and had the new glass in in less than an hour..Would highly recommend these guys for any auto glass needs you may have..AAA+

de
Review №91

Excellent service excellent pricing Tyler was on time and accurate with waiting times. Totally awesome will definitely recommend to anyone.

Ca
Review №92

These guys are the best. Even though they are not an approved provider for this service by Progressive Insurance, they should be. Professionalism all the way. Timeliness contacting me after my online request to set up an appointment, to Dan prepping me with exactly how the insurance company would approve the repair, to next day, a rainy day Friday, and the guys called early to make sure they would have a dry place for the work to be done. No problem with a large warehouse all our cars could drive into. They were even early. All my questions answered. I tend to have lots of curiosity. Mitch even fixed the positioning of the windshield wiper blades (and showed me where they should be) which my regular car place had mis-positioned ages ago. Wow! What a view I have of the road now with my bright shiny new windshield. Thanks 20/20 and Mitch for making my first ever claim go so smoothly.

Jo
Review №93

I was very pleased with my experience with 20/20 Auto Glass. The technician(Jason) was prompt in arriving at the announced time, and his work was done in a very professional manner. He was very willing to answer my questions as I watched him make the windshield replacement. I highly recommend 20/20 Auto Glass if you need auto repair service.

Ma
Review №94

Had a great experience with 20/20 Auto Glass in Greenville. Representatives and technician were professional and communicated well, and the facility was clean and comfortable. Got my windshield replaced and on my way quickly and with no problems. Would definitely recommend this company for any future auto glass needs and would certainly use them again if the need arises! Thanks!Max

Ke
Review №95

20/20 did a great job replacing my windshield. What could have been a huge hassle turned out to be an easy and convenient process. Matt (made my appointment) was friendly and so helpful. Tyler did a great job on the windshield. It was so great because they did it while I was at work and all I had to do was unlock my car. When I left work that afternoon it was all done. I would definitely recommend their services and use them again if needed!!

Wh
Review №96

With the hurricane and all of the rain I had to keep rescheduling with 20/20 and they were so kind and flexible. The entire experience was positive from the first phone call to file the claim to the final install of the windshield. Every employee I spoke with (and it was at least 3) were kind and professional. The install was quick and efficient. I would highly recommend them to anyone!

Ke
Review №97

I got my windshield replaced the same day I reported the damage. Unbelievably fast. Jason Lee is a professional. Im a car guy. I had no anxiety about Jasons work. Communication start to finish was excellent. Will use again and recommend to everyone in the upstate. Whole process was a breeze.

Ch
Review №98

Job well done and very convenient

Do
Review №99

Really superb service. I am a cameraman, so Im used to a spotless lens. 20/20s technician gave my that on my car is less time than I thought, and since it was covered by my South Carolina auto policy, it didnt cost a thing. Another thing... they were really nice people to deal with!

Ty
Review №100

The installation was done in an hour and the installer was very nice, however when he was removing/installing the windshield he spread adhesive around the interior of my car leaving black stains. After the company saw my first review, they came out to me immediately and cleaned my car!!! I am so very impressed with how committed they are to making the customer happy and satisfied. The technician came out and apologized and was more than happy to rectify the problem and IT LOOKS BETTER THAN IT DID BEFORE. I will most definitely always bring my glass business to 20/20 Auto glass and recommend them to everyone!

Information
31 Photos
100 Comments
4.9 Rating
  • Address:1120 W Butler Rd, Greenville, SC 29607, United States
  • Site:http://2020glass.com/
  • Phone:+1 864-641-3190
Categories
  • Auto glass shop
  • Glass & mirror shop
  • Glass repair service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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