After reaching out to 5 different Mazda dealerships and getting less than stellar responses and customer service, I reached out to Bradshaw. I was a little hesitant at first, because they are located 7 hours from my home, but Bradshaw had the car I wanted. I am so glad I made the inquiry. I inquired about the car late one night and early the next morning I received a call from Darius. Within 20 minutes we had made the deal, I placed a deposit, submitted my credit app and booked a one way flight to pick up my car early the following week. I arrived at the dealership and in less than an hour I was in my new car and on my way home to Kentucky. This is how the process should go to purchase a new car. The experience outstanding, customer service top notch and staff beyond accommodating and friendly. Thank you Bradshaw Mazda for a wonderful, and painless, new car buying experience!!!! I highly recommend Bradshaw and will be looking to them in the future for my next new car.

I am grateful that they seem to have fixed the issue in my CX30, but I didnt give 5 stars because the loaner I got was fine, but as I was driving a rock hit the windshield... My insurance was used, and unfortunately I have to pay a hefty deductible... if I had my car, this wouldnt have happened, so something that was under warranty ended up costing me a lot 😥. I have NEVER had to give my insurance information for a loaner from a dealership when they keep my car to fix an issue...

Great place to buy a car. David was vert caring and worked hard to get us a good deal. Would definitely use them again. Love my Mazda 6 Grand Touring Reserve.

Getting scheduled for the airbag recall issue went smoothly but we noticed after we got the car home the airbag light was flashing. We called the dealer and the only opening they had this week was the next day at 3 but we told them we couldn’t get there until 4 but they said they would not be able to accommodate 4:00 so we would have to wait until next week. They also said to be careful because when it is flashes that means the airbag is not working and they may not have hooked the wires up properly. I feel since they caused the issue during the recall work that they should fit me in immediately and not have me driving a car with the airbag not working while I wait for an opening.

I bought my CX-30 2020 from them last year and they were so nice and not the pushy car salespeople I’m used to which was a breath of fresh air. They laid out all the facts and let me make my decision on top of giving me a great price. A year and a half later, I’m still obsessed with my car!On top of all that, I’ve used there services since I purchased my car. I was hesitant because another dealership tried to take advantage of me when there was nothing wrong with my car, but took the chance with Bradshaw Mazda since it was close to my house. They have always been great. They even fit me in last minute to service my car before I made the long drive to Pittsburgh. They also have reasonable prices. Everyone who has helped me at Bradshaw Mazda was kind, knowledgeable, and professional. Highly recommend!! Hands down, the best dealership I have used.

Fast, efficient and very accommodating to my schedule. They went above and beyond for me and I look forward to doing business with them moving forward!

Went in for diagnostics. Cal was great, took care of me and the car wonderfully and was able to confirm the issues that I was concerned about.Ordered the parts and will take it in next week for service. Paid $198.00 for having 2 issues checked. However, I found that that diagnostic fee does not apply to the upcoming service which will be close to $1,000.00. This is a lot of money and I have to get these fixed. I dont come here often but the place I normally go to could not diagnose my problem so I came here. It would be great if the diagnostic fee was put towards the service since I am having the service done there. In the past most places I have gone to put the diagnostic fee towards the price of the repair. I do think the service department here is very thorough but cost is an issue for me.

I went in for a tire rotation. And I was gracefully greeted by Kal. He is by far the nicest and coolest Mazda representative I have ever met! He suggested that after 50,000 miles I should have my fuel injectors examined.An this kind gentleman showed me how fuel ⛽️ injection operates with handheld models. Teaching me how this engine system operates, and that transmission issues cannot be discovered from regular system checks.So, I noticed way before the day of that appointment in the past that my engine did seem to very rarely decrease in speed. But it only lasted for like 2 seconds. I was sick the day of my tire rotation appointment, so I didn’t think 💭 of what Kal just taught me until yesterday when it happened again!The work for fuel injector repair ranges from $690-$1000+ dollars to replace. So thanks again Kal with Bradshaw Mazda for sharing your knowledge buddy!

Jeff got me in and out quickly and on my way. Great job, very professional and highly recommended.

We had a great experience at Bradshaw Mazda. After not being able to negotiate a deal with any of the Atlanta area Mazda dealers I talked to David Haitz at Bradshaw Mazda late Friday evening. David was very courteous and told me that he would have some numbers for me on Saturday morning. He promptly sent me a very competitive/reasonable offer around 9 am Saturday. We made the 2.5 hour drive and got to the dealership around 2 pm. By 4:00 pm we were in our NEW car. The whole experience was very smooth and great customer service all around. I would highly recommend David and the whole Bradshaw team to anyone looking for a car.

I no always get the best service at a reasonable price. Been going to them forever 20 years. Quick response, problems solved and great customer service. Jeff Mann is the best! He knows how to take care of his customers.

I recently came by the Bradshaw Mazda dealership to consider the purchase of an automobile for my daughter, who is graduating this year from Clemson. I found the time and attention, patience and consideration, and the willingness to address all of my questions and concerns to be the absolute best that I have experienced to date in a dealership. Adam, Demetrius were Awesome! I have already told others about my experience at Bradshaw!! Great Car Buying experience!!

Mazda continues to impress me with their customer service. Highly recommend Bradshaw Mazda!

From the initial shopping visit to the returning one to buy a new CX5, the experience was good. Our sales Rep. Richard made it a no pressure thing. He acted the same the first time I visited as he did when I came back to buy. No crazy gimmicks or high pressure nonsense. The car was cleaned while we did the financing and Richard went over the vehicles features post purchase before we drove away. I have also used the service department here with our last Mazda and they were excellent. The people here have a passion for the brand which is great to see. Thanks for the great experience buying our first new car!

Jeff and his team got me in and out within a hour of changing oil and fixing a recall on my Mazda. The staff was extremely friendly. Will definitely be back for my next oil change!

Great service experience! I arrived late but Jeff was very accommodating and set me up with an office so I could attend a virtual meeting while my car was serviced.My questions about the vehicle were answered and received complete information about next scheduled service.Definitely worth driving the extra miles for!

Jeff Mann is a wonder advisor. He explained everything to me in detail and was very pleasant. I’ve had great interactions with everyone that I’ve come in contact with at Bradshaw Mazda.

Bryan Sobey and the whole Bradshaw Mazda team were great to work with. They made the transaction painless, were courteous and had competitive pricing. I highly recommend this dealership!

I was able to obtain a appointment within two days which was great 👍🏼 & everyone there was very friendly & mainly my car 🚗 is working well. Very happy!!

My wife and I had an excellent experience at Bradshaw Mazda. I got at the dealership earlier than the open time and David Haitz helped us with the trade in and picking a new car. The whole process was very smooth and quick. I would highly recommend David and the whole Bradshaw Mazda team to someone that is looking for a Mazda or a new car.

They got me in and out quick! Jeff is extremely nice and knowledgeable! They even checked my breaks which was an afterthought for me. Love this place!

Cal did an amazing job keeping me informed. A delay in getting the parts kept me in a loner car for more than a month. But Cal kept me up to date in the progress. And the car is running great!

We had a great experience buying our recent vehicle at Bradshaw Mazda. Great customer service! This is our second vehicle with them and we will continue to go back again. David was our sales person and he was exceptional and professional.

Great, personalized service. Would highly recommend. Listened to my needs, didn’t add pressure, made purchase process extremely easy!

Was quick to get an appointment and finished within an hour! Members were extremely friendly. Def going back for regular service!

Employees are very friendly. Had an appointment went in had my car serviced was thanked and they even said have a nice day!

Great service, made us feel welcomed. Would buy another car from them again. Thanks to David Haitz for being a great salesman, and thanks to Adam Rainwater for working out a great price for us!

David and Adam were very helpful when I bought Mazda CX-5. Helpful and answered all my questions. Highly recommend!

David Haitz provided great customer service during my recent purchase of a used car. He was very personable and informative! Would recommend asking for him if your next car purchase brings you here!

Any dealership seems to twist arms and play number games to slide a customer up to and past the 1,000 dollar price point. Makes some sense considering staff costs, fixed and variable. But hurts as a consumer, gives a victimized feel and really hurts the bank.Bradshaw Mazda is actually a bit more reasonable. And actual attention placed on customer experience & satisfaction. A nice waiting room, free bottled water and coffee, tv, pretty comfy chairs. Other dealers should learn from Bradshaw.Also the staff shows an impressive balance of attentive customer service, vigilant of business processes, and proactive work effort.I dislike dealership service, I usually feel abused when leaving. But Bradshaw Mazda....I guess they are an actual exception.

We had a great experience at this dealership. David Haitz made the whole car buying process seamless and fun. I highly recommend this place for those who are interested in premium professional service.

They were able to get the car we wanted when other dealers couldnt. Made purchase process easy and quick. Worth the 100 mile drive.

My son just bought a new Mazda 6 Carbon. Great car. Great dealer. Very fair and pleasant experience. No high pressure or hassles. Salesman Yassir was very professional to deal with.

Quick smooth service appointment. in and out in only 45 minutes! I was able to wait in the comfy customer lounge with Wifi, water, and coffee also. Jeff has truly great customer service.

I was on Laurens Rd looking to sell my pickup truck (market is ridiculous at the moment) and decided to pop in to Mazda and check out their cars. I wasnt quite ready to buy/trade yet as I was still exploring my options. Darius greeted me at the door and let me test drive 2 cars I wanted to see. Super friendly and professional with absolutely no pressure at all. I was very impressed as to me, this was Porsche levels of service (speaking from experience). I was also very impressed with the cars too, Mazda has come a long way! Well see what options I end up going with but I just had to leave a positive review.

My wife was in the market for a new car . It was the Saturday after Thanksgiving so we decided to cruise through a few lots. We drove through every dealership on Lauren’s and only two cars caught my wife’s attention. One was a red Toyota Corolla on the Toyota lot. The other was a red Mazda. We didn’t speak to anyone at the Toyota lot. At the Mazda Dealership we spoke with Darius. My wife test drove two cars and really liked the Mazda 6.I have to interject here that we despise car shopping. My wife’s past two cars were Kias. Kia has the worst sales process and will absolutely lie to your face during the process. This is why my wife was dead set against going to Kia.Now Darius was a good salesman. He was very professional. We went in and talked numbers. After just a few minutes of negotiations we came to an agreement. They were busy that day so it took a few minutes to get into the finance office to sign the paperwork. Darius had the car cleaned up with a full tank of gas and walked my wife through all the features. It was the best experience we have had at a dealership.

On 08/07/2021, I came up here with no intentions of getting a car, But David H. changed my whole perspective! He allowed me to test drive my 2016 Dodge Challenger SXT while he chilled in the backseat Lol! He was the best, he worked and updated me the during the whole financial process. He made sure he explained every question I had. He was just the Best overall! If looking for any car I advise David H. from Bradshaw Mazda!! (:

Bradshaw Mazda was a great place to purchase my car. I mainly spoke with Darius, and he did a fantastic job. I felt as if I was given a great deal on my used 2016 Mazda CX-5 Grand Touring, and I left feeling like I was getting more of a car than the price I paid. They are friendly and this place is a comfortable environment. Did I mention how amazing Mazda cars are? Please consider a Mazda when purchasing your next car and in specifically, consider purchasing it at Bradshaw Mazda!

Very good new car purchase experience with the very professional team at Bradshaw. I would recomended to anyone.

This was my first time leasing a vehicle and it was a great experience from start to finish. I got the right vehicle for the right price, and the customer service was outstanding! What more could you ask for!

Quick, easy, no hassle car buying. Highly recommended.

I would absolutely never recommend this dealership to absolutely anyone. i recommend not wasting your time through this completely unprofessional place. the manager at this specific lauren’s road location is extremely petty and rude. wish i never had to meet this person. and i hope you never have to either. his name is adam rainwater (sales manager) AVOID HIM AT ALL COST. he needed to be fired before he stepped in those doors.

The service was decent, but terrible communication. I had my car there for several days and every time I called for a status update they refused to answer the phone. Impossible to get a hold of them.

I was in and out in 25 minutes for oil change and tire rotation. So fast!!

When I say, David Haitz-Sales Person on Bradshaw Mazda on Laurens Road is THE Go To Person looking for a car. The waiting time, informate, and everything youre looking for in a Salesman is excellent. Bradshaw Mazda treated my daughter like royalty. Thank You ❤ Bradshaw Mazda!!!

Very knowledgeable and friendly service department. Highly recommend!

Took in for normal service,had requested a loaner, but nine avaibale,available, they shuttled us to and from mall,everyone very friendly, very nice

Always extremely customer oriented In and out on time Very friendly professional staff I always feel confident my Mazda is receiving the best service possible

Friendly staff are very helpful whenever I need my car serviced. They do try to sell you on every possible thing your car might need (but thats to be expected), but they are still so kind if you want to keep it simple.

My first experience at Bradshaw Mazda for an oil change. It was great. They were quick. The service advisor, Jeff, was very friendly. Will definitely go back. Thanks!

Excellent service department. Definitely worth the drive. I have a dealer within 8 miles. Whom I will return to for service.

Bradshaw Mazda did a great job with my service need. They had fair pricing, were very quick to complete the job and had great communication. I definitely recommend them.

Very pleased with the sales service received. Brian and all the rest were great. If I get another Mazda, it will be from Bradshaw.

Car was ready on time and everyone were nice.

5 star all the way!! Very professional and easy to deal with! Ask for Bryan Sharp. Would buy another car from them right now!

Easily the best service experience Ive had from a car dealership.

I searched the car market for months and decided I wanted a Mazda CX-5. I was fortunate to go to Bradshaw Mazda and have Darius as my salesperson. I’m so very happy with my new car and couldn’t have asked for better service. I appreciate you guys at Bradshaw Mazda! Highly recommend.

Scheduling was easy-peezy; they took the car at the appointed time, and since I was waiting for it, they promised a quick turnaround. And promise kept—I was in and out in less than 45 minutes.

Shout out to David Haitz who sold me my second Mazda, a new Miata! He’s genuine, very likeable, extremely polite, attentive and has great sense of humor! I really enjoyed working with him! Let him hook you up with a new CX5 or Miata today! Great driving cars!

Mazda employees were very cordial and were quick to get answers to any questions that you may have.

Friendly and prompt - I experienced car problems en route from the midwest down to ATL and they were able to fit me in for a diagnostic report within 2 days of me calling.

I was blown away by the service I received from Richard Lovedahl. I was there to purchase a 2021 CX-5. He went above and beyond expectations in securing the one I wanted. He stayed in communication with me to give updates on the progress as we waited for confirmation.Richard even found other ways to save me money. He was positive, energetic, and made it a fun experience!When I picked it up, it was washed and the tank was full. The interior was clean and didn’t have any noticeable smells. I really appreciated the attention to the details. Richard even spent time giving me a tutorial on how to use and customize all the features. The car is everything I hoped it would be!My experience with the finance team went smoothly as well. I never felt pressured to go a certain direction with the purchase.Overall, I’m beyond impressed by the service I received from the Bradshaw Mazda team. I highly recommend them.

The promptness to accommodate my time-constraints, the flexibility to address the service needed and an outstanding service makes Bradshaw Mazda my favorite dealership. Excellent service and craftmanship. Thanks!

Last month, I purchased a new CX-9. I love the car and the experience was painless. I new exactly what I wanted and the the nice sales person showed me as many cars I wanted to see and he was very knowledgeable on the Mazdas. I was not pressured. A week later, I went back to Bradshaw and out the door in 1.5 hours with new car. The loan process was very easy and a great rate. No regrets.

Prompt, courteous, keeps you well informed of what your car needs, with no pressure environment.

Easy to make appointments. Friendly staff with good advise. Excellent service.

Arrived early for 1st oil change and fluid checks and treated very courteously and professionally by all.

I had a wonderful experience with Mazda! Richard was knowledgeable, personable, and created a stress and pressure free environment. I love my CX-5 and would highly recommend this car and dealership!

Very kind, helpful, had Apple CarPlay installed

Just bought my car at Bradshaw Mazda and I have to say the car is great but the service is even better!! Thanks David Haitz for all the help!!

Great employees, they answered every question we asked and were very good about going beyond the question asked so you could be comfortable with ur purchase

My buying experience was the best ever. I am sixty nine years old, and I have bought a lot of cars and trucks over the years. Dong business with Bradshaw Mazda was easy and very enjoyable. They did not have the car in their inventory that my wife wanted but Adam Rainwater found one for us. Bryan and Yassir assisted us in a test drive and answered all our questions in regard to our purchase. They are part of an excellent sales team who are very knowledgeable, enthusiastic, and helpful. When we picked up our CX-9 Bryan gave us the orientation in regard to the vehicle features and how to use them.Andy the finance manager was very helpful as well. I chose to to buy a dealer added item based on his explanation.All in all I would recommend Bradshaw Mazda to anyone with no reservation. This Mazda Store only enhances the Bradshaw Family’s excellent reputation in our community.Michael Shain

Thank you Bradshaw Mazda for my traded of an old 2000 Mazda for a new/Used, low mileage 2014 Nissan Sentra. Bradshaw Mazda has been great with me, the purchase process, and overall experience. They went above and beyond what I expected for an As Is vehicle purchase. The car didnt want to start within 10 days of purchase, they promptly got my car into the shop, offered a loaner car, and had my car back in 2 days.PS. My sales guy was actually from the a different Bradshaw dealer yet he was able to help me with my purchase at the Bradshaw Mazda. This was super awesome, bc it was less stress having multiple sales people to discuss my situation and a deal. I do recommend Bradshaw to everyone!

The service was great here! They greeted me warmly as I walked in. I chose to wait in the comfortable waiting room where they have coffee bar, snacks, and water all free. The oil change was quick and thorough. Rotated my tires. They also checked the car for some places that need fixing in the future and have me a list which is great. I asked questions about this and Jeff explained to me the details. I am pleased with his service and overall!

They are friendly, competent, and clear in their communications.

Staff is always friendly and make sure to keep you updated throughout the whole process.

Excellent service center and great pricing. We love our Mazda 3 and couldn’t be happier with Bradshaw Mazda!

Honestly I wish I could give a 5 star. If I was rating ONLY my salesperson this WOULD be a 5 star. Richard is who you want to see if your hunting for a car wether new or used. His knowledge is on point and he holds true to his words! Not your typical sales person by far, hes fantastic!Now, heres why Im rating the dealership a 4... And Im being generous with that. I financed my car, no problems, was able to negotiate from ABOVE market value for a used car to the high end of market value.... Step in problems... I go to pickup my car .. it had not been detailed, it had been poorly washed and thats being polite and practically an empty tank. Just plan poor sales management etiquette. Please do buy from Bradshaw Mazda, please see Richard hed be glad to help any way he can. Just watch out for what your expectations are when you pick up your car. Have them actually put the work in that your paying for.

People are friendly they know what theyre doing get you in and get you out

Done on time as always. Cost as expected, no surprises. Thanks!

Best customer service from phone appointment, email reminder, shuttle service, respectful amount of time for service. I appreciate great service.

The service department at Bradshaw Mazda is great!

Friendly people. They work with you to get good deals

Richard Lovedahl thank you very much for my first time car. Shocked me I was able to get one. Insanely helpful and has a home vibe. I had bad experience in the greer area and no one seemed to want to help me. I called up Bradshaw honda and mazda and didnt know he was from all the other stores. Thank you again for such a great help helping me get a car. Super great customer service. 5 stars plus.

Very professional and knowledgeable.

Zero Stars!! Buyers beware! My husband and I swing by this past Saturday to take a look at a vehicle they had for sale. The vehicle had not been serviced yet, as they had just received it. Since it hadnt been serviced yet, we were unable to take it for a test drive. We liked the vehicle and Adam Rainwater (Sales Manager) said we can make a Gentlemans Handshake and they would take it off the market while we got it financed (we wanted to use Founders) and that would give them time to service the vehicle on Monday. Then we could test drive it and finalize everything and was given the Buyer order I even offered a deposit to hold the vehicle and he said nope thats not required. We get the financing done and call Adam at 2pm today, only to be told the vehicle had been sold. You do not run someones credit and tell us to come back Monday then sale the vehicle you said was ours!DO WHAT - does your word mean anything. Adam made us run our credit, which drops your credit score, only to be told the vehicle has been sold. I hope you go home and are very proud of the unprofessional morals you have displayed. Do not trust anything he may tell you! Doesnt honor his word and I even contacted our salesman who was had to be blindsided as well! I recommend that you find a another dealership who will do the customers right, not waste time, and mess with your credit!! Then my husband Calls Adam because Yes we are very upset and he says man your really upset about this then hangs up on him! Well sir wouldnt you be upset as well???

Just had my vehicle serviced here and they were thorough as well as professional. Every item that was addressed was explained to me along with the cost.

Wonderful, pressure free service with a smile!

I always receive good, honest service.

Excellent Customer Service. They take pride in their work and your vehicle.

My wife and I swing by Saturday (01.02.21) to take a look at a vehicle they had for sale. The vehicle has not been serviced yet, as they had just received it. Since it hadnt been serviced yet, we were unable to take it for a test drive. We liked the vehicle and Adam Rainwater (The Sales Manager) said we can make a Gentlemans Handshake and they would take the vehicle off the market while we got it financed (we wanted to use Founders) and that would give them time to service the vehicle. I even offered to give hiim a $250 deposit, and he said nope not needed. We get the financing done and call Adam at 2pm on Monday (01.04.21), only to be told the vehicle had been sold.DO WHAT - does your word mean anything. Adam made us run our credit, which drops your credit score, only to be told the vehicle has been sold. I hope you go home and are very proud of the morals you have displayed.

Bradshaw Mazda was amazing. No pressure sale, honest answers to questions, no b.s. Brian is the guy to see!

Very prompt and courteous service!

Great place for cars

I called the service department today, in a panic, because the key fob for my Mazada 3 wasnt working...even after having new battery put in it. Cal answered the phone and walked me through some things to check. I did end up needing a new car battery but I was so worried it was something really bad. Cal was kind and patient and you just dont find that at most places! When its time to replace my current Mazda, my purchase will be from Bradshaw!

Excellent service in a very caring & friendly staff!

Service desk is good people doing good work.

I have never taken my Mazda to get serviced anywhere else. The level of service I have received at Bradshaw Mazda is unmatched. They are very kind and highly professional.

Ive always had a positive experience at Bradshaw Mazda. The people who work there are friendly and professional. The last time I was there it only took an hour for them to check my car, rotate my tires and perform an oil change. They kept me informed and were a pleasure to deal with. I wont take my Mazda anywhere else.

Jeff was fantastic. Extremely friendly and resolved my issues in a matter of hours. The communication was exemplary.