I had to wait 3 weeks for an appointment, not a big deal. The problem was my appointment day. I dropped off my car on time at 10am and took the shuttle where I needed to go. The shuttle driver was very nice and kind. I understood that I would get a call to let me know when my service was complete, which I did not. I called the service department at 1:45 to follow up and was told that my car had not yet been serviced. I questioned as to why and was told that people waiting get priority. This makes no sense at all when an appointment has been scheduled. I let the service tech know that I had to pick my kids up from school and need by car ready by 2:30. I arrived back to the dealership at 2:30, and my car as still being serviced. I had to wait about 15 more minutes to get it. My husband had to leave work to pick up my kids from school since my car was not ready. This was very disappointing and not at all convenient. It seems as though the dealership values peoples money more than their time, which can not be given back. I would not come back to the service department, except that I bought my car there in April and must continue service there for my warranty coverage to remain valid.

I must admit that Greenville Nissan is much more efficient then they were when the pandemic started. My service appointment was a joy! As always, they try to get you to trade in your old vehicle. Now, instead of pressuring you to fix the laundry list of things they find wrong while you are there, they fix just what you bring the car in for, and let you take the list of problems home to consider for the next time you bring the vehicle in. Staff is very courteous. I have been dealing with this dealership for over 20 years. My 2001 Frontier is still on the road (sold to a friend). Both kids own a Versa. Good brand, great dealership.

Our sales person, T.J., was very friendly and made us feel very welcome at the dealership. He went above and beyond to make sure our buying experience was of excellent quality. He made us feel so at home that we purchased 2 new vehicles that day. Hats off to him for such a wonderful experience! Nancy and Danny Raynor

We moved our daughter from MN to Greenville for college and needed to buy her a car and Greenville Nissan had the best selection in town. This was by far the best car shopping experience that we have ever had. Our sales person, Tony “TJ” was absolutely fantastic! The sales and service at this dealership is second to none and we’re so thankful for the stress free buying experience!

Mr. Tim Murray and Ms. M. Vega worked with me in my first visit there. It was an awesome experience for me. It has been a rough year for me and I needed a new SUV to accommodate a recent knee surgery. Mr. Tim went above and beyond to make sure I had what I needed and was satisfied. I had to wait for a period of time, but they made sure I was okay in the process and I appreciated that. They both where very pleasant and kind. I got my new red SUV and I give God all the glory for directing me their way. Thank you for helping me in my time of need and may God bless you both.

I have thought about trading up to a new car for awhile and my sales rep kept up with me in order to let me know when a good opportunity came. When I went in, she already had a car picked out and waiting to test drive based on what I said I wanted. The monthly payment was a little more than I thought I could handle but we were able to work it out. She showed me all the features and I fell in love with this car. I am so glad I gave it a chance and followed through.

Always thorough with their work. Easy to get in touch. Always open to suggestions. Knowledgeable about their job. Eager to help and answer all my questions and/or concerns. Never had an issue with them. 👌🏾

I got a brand new Nissan Sentra 2021 scarlet red. To my surprise, I could not believe that they let me get this car. They brought a 2019 Nissan Sentra and let me get a brand new one. I am so excited and the car drives like a smooth-sailing ride. I am enjoying my new whip so pretty and just what I wanted.

I recently moved from NY so my first visit in NC since my move. All staff from my entry to the service bay to checking out were professional, polite, friendly and accommodating. All questions asked were quickly answered with satisfaction. Will definitely be scheduling future service at this location.

The Service Department Representatives were very professional and courteous. The shuttle service was outstanding. I am very thankful for the time efficiency and excellent repair service provided, particularly for an overflow appointment. Greenville Nissan Service Department has provided excellent service for each of my vehicles over the past 4-5 years. I definitely highly recommend Greenville Nissan to anyone seeking a quality vehicle accompanied with the best auto service care,

The salesman was easy enough to work with and allowed us to test drive the vehicle without him being there. The car was ready for us when we arrived for our appointment and we didnt have to wait. He handed us the keys and let us go. That was the best part of the experience. Everything else after the test drive left a lot to be desired.We noticed a broken seat latch that we requested be fixed when we purchased the vehicle. We requested a reduction in price and they countered with replacing the broken part for us. I didnt see a problem with that, so we purchased the vehicle. That was 3 months ago.I followed up on multiple occasions with the dealership only to be told that there is no record of the part needing to be replaced. The maintenance department has no record of it. The managers dont want to honor the agreement they signed and im done fighting to get a hundred dollar part fixed with a dealer than clearly doesnt care very much about their customers. Beware their negotiation tactics. If they tell you theyll fix something dont fall for it. Get a reduced price and fix it yourself. This will be the last car I buy from them.

I was met at my truck by Alex, he listened when I told him why I was there, then he explained what my truck needed because of the miles it had. He showed me the engine filter so I decided to have the filters changed as well as the oil and had my tires rotated. I left the truck and he texted me to let me know how everything was going and when it was ready. When I returned for my truck he went and got the truck while I paid the bill. Alex was very helpful and I hope he will be my service agent next time as well.

The team at Greenville Nissan has been an absolute pleasure to work with. Easy going and respectful. Definitely check them out for your vehicle needs!

I was disappointed that my 71 year old mother waited 4.5 hours to get a safety recall completed after being told when scheduling the appointment that it would take 1 to 1.5 hours. While waiting, no one came out to provide her with an update or status. Luckily it was my kind mom who is non-confrontational that took the vehicle in for the recall and not me as it would not have gone the same way.

My experience with Greenville Nissan was great. Though the process was a little long, it was a great experience. Everyone was so friendly. Tim Swain helped me with trading my vehicle. He was so nice and funny. He kept me laughing the whole time. I love my new vehicle and it rides smooth. Can’t wait to take it on the interstate. Feel like a queen of the road now. 👑 👑Thank you Tim and Greenville Nissan!

I walked in just browsing, was asked to be left alone, kudos on them for doing that, but I see a group of employees which I believed to be managers, drinking alcohol! I couldnt believe that a place of business, claiming to be professionals, kicking back taking shots! Oh and they have marked up their prices on the new vehicles! Up to 3k more and the excuse was, supply and demand. There is a difference between supply and demand and price gouging! Going back to Bob Barbour, at least those guys are true professionals

The dealership was amazing, staff was nice and professional. Pete and Glenn were AMAZING. They made sure my sister and I were happy before we left the lot and even a day after purchase. Definitely would recommend them.

Currently sitting here, had an appointment for 9:30am ! Arrived 10mins early and still sitting in waiting room! Car had oil changed & is no longer on the lift ! Yet I am still sitting here ! No one has come to notify me that my car has finished !

Richard Johnson is doing a great job in the service department. I appreciate Tony Johnson who sold me my Altima taking me to work when I had just missed the shuttle. I expect quality customer service and thankful to receive it!

Unfortunately I had an issue with a cat, a belt and the pulley! Ended up driving home my 2019 Frontier Pickup! Sad for the kitty but loving my truck! Tony my salesman was super nice and Tim was DaBomb! Greenville Nissan You Rock!!

Rick is so awesome to work with. He does what he say he is going to do and more. I met Kevin during this visit and he was great. Thanks guys for all you do.

Kent Perry is an awesome salesman. He listened to what I desired to have and he made it happen. He rocks!

The day of service was for a recall. I was given a representative for point of contact. He was efficient and helpful. No issues. I was even advised of one potential issue that was solved.

I was highly satisfied with the my car repairs and felt welcomed by Kevin Miller he was awesome. He made sure he took care of all my needs. I want him to schedule me from here going forth. Great Job Kevin!

Only problem that Im having is the wait time. Appointment was @ 10:30 am didnt Leave there until 12:10 noon and 5 minutes of that time went to service desk to ask how longer will it be. I was there for an oil change and tires rotation. It takes no more than 30 minutes to do those two things, Unless something major happens. Plus maintenance info was never reset after oil change.

Rodney was extremely helpful, open, and honest. Nissan Greenville North Carolina is hands down the best dealership to purchase a car from. Whether it’s your first time buying a car or your credit is outstanding, Nissan is the way to go. Rodney was the most patient salesman I’ve ever encountered and he didn’t just try to put me in anything...he made sure I was satisfied to the ultimate level and offered to have my ride detailed as well.... 5 stars for Greenville Nissan.... Thanks for going above and beyond for your customers!

Jake in the service department was awesome. My Nissan needed an new transmission. He was beyond polite and knowledgeable. He was in contact with me during every step of the repair and it made me feel like I was in good hands. The service dept got my vehicle back on the road in no time. I would recommend the service dept to anyone. The customer service and the great job on the repair was phenomenal.

The buying experience was very pleasant. Jeff was an outstanding salesperson, listening to my needs and wants. Tim was very helpful and your Finance team made the whole thing very easy and painless. Highly recommend. 10/10Dana Munn

Awesome service!!! I was helped immediately by Ricky Ray (service manager). He was kind and very considerate of my problem. I will definitely be returning for future services.

My experience with Nissan of Greenville was incredible! After weeks of car shopping and being brushed off my other dealerships, I was discouraged and started looking at other brands of cars. I was overwhelmed and frustrated with this being my first car purchcase. This was not the case what so ever at Nissan and Greenville. Brandon and Christopher worked with me on exactly what I was looking for, were friendly and made me feel at ease, and even stayed after hours until 9:00 PM. The finance representative (Im sorry I cant remember his name) was fabulous and walked me through everything as well. Thank you Brandon and Christopher, yall are incredible!

My husband and I went looking for a vehicle three weeks ago. Now that I’m getting older I needed a vehicle that was not too high to get into, but had space for me and the girls. We finally ended up at Greenville Nissan. I had a bad experience with these people a few years back, but my husband said “let’s give it a try”. We met a young man named Rodney Daniels who was very patient and kind. I truly would recommend any of my friends to go to them.

Mr Rick Williams was beyond helpful. I enjoyed his fast, helpful and friendly service. I would refer him to anyone. He really made buying my first car such a good experience.

I was there for an oil change but was made aware of a factory recall. Not only were both service provided, I was also given regular updates.The shuttle service was offered when it was realized it would be a lengthy repair and I appreciated it!

What should have been a two day, simple repair turned into a week long drama. They initially tried to upcharge on labor for an additional part that wasnt even quoted in the initial diagnostic and then blatantly lied to us about why the additional labor charge was needed. We called them out on it & they reduced the labor by one hour. Then I was just left hanging for a week with no vehicle. No offer of a loaner was extended at any time (or even an explanation of why they might not offer one anymore, which they have in the past). I didnt receive a call or any updates from the dealership for 5 days, so we finally reached out to them to check the status.They initially offered me a free car wash for all of my trouble....ummm, no thanks. What used to be a wonderful dealership with great service has now hit the bottom of the barrel. Sad.Eventually, their service manager did call (after we requested to speak to the owner) to try to explain things and smooth things over. While we appreciated the effort, a phone call does not negate the negative experience, the poor customer service prior to the call, or the lies to justify an upcharge by the service department staff. There were many excuses made about changes in the automotive industry and some blame was also placed on Covid. All in all, a totally unsatisfactory experience compared to past visits and we will certainly be taking our business elsewhere.

The most recent experience was a much better one than I had at the last dealership that I went to for a purchase. My time at the dealership was much shorter than I anticipated it would be. However, there could be improvement within the rebating.

Greg Harris, where very helpful with everything. I was in and out felt like. I had a appointment to get a oil change. Please if anyone want to make sure you get good service ask for Greg will make sure you leave happy..Please keep Greg Harris if I could rate him a 100. He went above and beyond to assure I was happy when leaving..Again thank you Greg .🙂

I came in looking for a new car and within 2 days they had me riding in a 2021 Nissan Sentra ! Did I mention that they did it with no hassle ?

Had service done on my car. Oil change and tire rotation. Gentleman handling me suggested also getting my state inspection done. I was concerned that i would not have time since I had another appointment elsewhere. He was able to get my service all done efficiently. My car was complimentary washed. Much appreciated!

Always receive fast and friendly service, will informed.

This was the best experience ever...From now on me and my family is going deal wit Greenville Nissan..Theyre like family..the best in Greenville NC..

It was an extremely pleasant experience, and the second time Ive purchased a Rogue afrom Greenville Nissan.

Rodney Daniels, our salesman is a exceptionally kind salesman and he is so good at his job that initially my wife and I stopped by the dealership looking for a car for our daughter and the next thing I knew Rodney Daniels, our salesman was putting together a deal for my wife. That wasnt part of the plan but my wife and Daughter are both extremely happy and for me thats all that matters. Thanks Rodney Daniels, and the entire staff at the Greenville Nissan Dealership.

I didnt think Id be able to get a car at a real dealership. Ive been getting used clunkers my whole life. But they really worked with me and found me something I liked AND within my budget. No scams or hidden fees. Definitely recommend to anyone who wants a newer car.

The staff was friendly & very welcoming. Everything was explained to me in detail. I was in and out in a timely fashion.

Was a very pleasant experience. My best experience buying a new car. I didnt feel pressured. They accommodated me and gave excellent service. Nissan doing things right!

My experience at Greenville Nissan ended a very frustrating vehicle shopping adventure. I had been in touch with several Nissan dealers and even a few dealers of Hyundai and Kia, but Tim @ GN kept searching for what I wanted and FOUND it.

Truly Truly grateful to have Ms. Melina to assist me while purchasing, She was absolutely wonderful, polite, spoke to her about about previous issues about transportation she above and beyond to get me into something affordable and comfortable. Publicly saying Thank you and You rock.

My experience was phenomenal! Mr Johnson and the Greenville Nissan family really took care of me. I drove there in Junk and left in spunk! God bless the Greenville Nissan establishment

Zack made the process of buying my first car flow so easily and smoothly. I could tell he was really genuine with me and wanted me to get the best deal. He was also really easy to talk to; almost like talking to a close friend. Zach, if your reading this, you are awesome and deserve a raise !!!! 12/10 experience at Greenville Nissan.Allen Trueblood was also a very helpful and great associate to me. Everyone in the dealership is extremely nice and helpful. If your looking to buy a new car you should definitely stop by at Greenville Nissan. It feels like family !

Rick Williams was an excellent Salesman. He answered all my questions. I never felt rushed or pressured.He took the time to show me the Features on the Vehicle and set up my Phone for me. The atmosphere was friendly. Great overall experience.

Very excellent sales and service...If u r looking a vehicle new are used i highly encourage you to contact Lindsay Michelle, if she cant get you pointed in the right direction she will handle it herself personally and professionally with a smile on her face!! In the service department see Tiffany Hernandez, had some some hang ups with them until she handled my service..then zero problems...very awesome job by both ladies. highly recommend you see these two ladies for sales and service!!!!

Needed a oil change and my appointment was set with no problem

Do NOT BUY A USED CAR FROM HERE! This place is a rip off and you would do better going to see someone at a buy here pay here lot when it comes to quality. They DO NOT inspect the cars and will just put them on the lot. If you do decide to purchase with them, take the car to your trusted mechanic to look over first. Every since Jay (sales manager) left, this place has went down hill and the quality has gone with it. We were sold a complete lemon and they took no responsibility for not standing behind their car and the lack of inspection. Went back to check on a van for my mother and they actual door was leaking which made the roof soaked around the door. They never fixed it and sold it as is. My friends grandmother went there and they sold her a car with 4 bald tires. They took advantage of her and they will NEVER have my business again. The sales manager and general manager are awful people and this place should NOT sell used cars until they get their act together.

I had a great experience on the purchase of my 2018 chevy Malibu! Customer service was great! Big thanks to Rodney and Tim who helped us get the car sold to us that we wanted. Im extremely satisfied and I would recommend Greenville Nissan to anyone looking for a good car and a good experience. I send my blessings to anyone who is looking for a car at this dealership!

Customer service was great and best of all Daryl Moody came to see me while waiting. It’s always a pleasure to see and talk with him.

Such a great place! Tony Johnson went above, and beyond to get us in the car we wanted! Highly recommend this place. Everyone was so nice, and Tony was up front and honest with us from start to finish!

Everyone was working so hard Saturday! But please know that great customer service was still in effect! I know they were under a lot of pressure trying to serve the numerous customers all day long, but like diamonds form under high temperature and pressure, they rocked! Thanks all!

Within three hours, I was able to buy the exact vehicle I needed thanks to Melina Vega and a very efficient team! They understood my financial situation and what kind of vehicle I needed and provided service that exceeded my expectations!

I had to get an oil change. When I called they were booked, but he said that he would work me in. Very professional and understanding. Best part about it was it didnt take all day. The shuttle took me home and picked me up. Price was very reasonable. I definitely will be back.

We originally rode through to look at what used cars Nissan had but Rick Williams was great help and got us a brand new 2021 Nissan Altima! Make sure you deal with this guy when you go, excellent help! Thanks again!

My visit was more than year prior to review. While out of town went and had oil changed and cabin filter replaced which they recommended. Shortly after started having issues with a/c.. ( car was only at 33,000 mi ) Months later air went out completely, so when I had the air compressor changed at my normal Nissan Dealer. They also recommended Cabin Filter be changed. I advise it had previously been changed, and to my surprise they showed me that the original cab filter was still in vehicle, the very filter that comes pre-installed brand new. Charged for services not rendered. Will not return please check behind your mechanic when having services done. Makes me wonder about my A/C issues that randomly started

No pressure sales and everyone knowledgeable and helpful in purchasing my 2022 Parhfinder.My Saleman Jeff was very good

Called to follow up on first oil change appointment. JAKE was extremely friendly, helpful, thorough and ensured my concerns was met. The following day, I was greeted at dealership and service completed successfully in about one hour (7:30 AM to 8:30 AM). Tires on vehicle also rotated. Thank you JAKE.

Darryl Moody goes above and beyond to help you get the cars of your dreams that you didn’t even desire because you thought you couldn’t get. He makes it possible to be a happy satisfied customer.

Quick. Friendly. I felt helped. Not like I was being sold a truck but helped to find the truck for me. Kent was the best.

I when to get a key made, get the old key reprogrammed, and the car program because my car would lock when I get out while the key was inside and it don’t suppose too...The first day which was the day of my appointment they made the key but said the push start wasn’t working. Well it was working before I came there. So they said they didn’t know what was going on and had to keep my car until tomorrow.. then it ended up being almost 600... they didn’t offer a rental or anything for having to keep my car a extra day while they figure out what happen and why the push start wasn’t working...This wasn’t my first time dealing with Nissan.. few years I got a transmission put in and I wasn’t too have with that experience either...I’ll never purchase another Nissan either!!!

My car was totally clean from the the last visit I had I was not happy that tie but they did very well this time thanks

It was great the top of the line greatestcustomer service that I ever received for my service

The service department will take care of you! Had a flat, they fixed it, added some gas and got it back to me. Rick is awesome and he makes sure all of the customers are satisfied!

Absolutely shocked at how well we were treated. Good open answers to our questions/ concerns. They obviously went out of their way to help us see what and how we could upgrade and trade in.

It was quick and the staff was very courteous and friendly and I would recommend them to my co-workers.

I was greeted right away. My needs were assessed and Tony Johnson and Scott worked diligently to make sure I left with the vehicle of my choice.

I needed a routine oil change. I live out of town, and I was past due for one. I called to see if I could get an appointment, they were booked till mid October. I was speaking with Greg, he advised if I could have it there and leave it when they opened at 730, 6/26/2020, and ask for him, then he could get to it that day. He also advised his shuttle would provided if needed. I was so Happy! Greg kept me in the loop, on every aspect, also what else needed to be done. The most important part in our many conversations was, he could not stress enough on how much he was there for ME!, Not to get my money, but to provide the best services, with good prices. Once there to pick it up, he assisted me, and we talked as if we were old friends. Greg said I made his day, but he made mine more! You guys are lucky to have Greg came aboard. I am very appreciative to him. Because of him I will keep coming back, and highly recommend. Please acknowledge Greg!!!

Promise to put back seat in husbands titan when we bought truck...waited 6 months for seat to come in..then seat wouldnt work so they put a black backseat in when his front seats are beige. Horrible! I bought a car the end of December transferred my license plate now today I receive a new license plate and have no idea why. We will NEVER give them our business again nor recommend them. This is where my husband has purchased his last 4 trucks...shows they care about their loyal customers.

This dealership has quality people working here. They are about telling you the facts and nothing less. I really enjoyed my experiences here I even purchased my new car. Thanks to Tim and Rodney.

The gentleman we worked with in the Service Dept - Greg Harris was excellent! Greg went above and beyond to take care of our needs and definitely made up for the lack of quality service from the last time. He is one of the best people we have dealt with on your staff - excellent customer service!!

Greg && Rodney from Greenville of Nissan has been Amazing. From their customer Service. To just really making me feel like I am apart of Nissan Family.. Thank you for all your work & Dedication.

I saw a lot of negative comments about Nissan Greenville NC. I don’t believe it. However today I do. There is nothing to be ashamed to tell your customer that we do not fix air bag light or we do not know how to fix air bag light. Instead of scamming your customer. I paid over $900.00 for nothing. 100 % not happy with Nissan Greenville, NC. Scammers

Although I have had multiple issues with my Maxima within the last 3 weeks, my experience with Greenville Nissan has been great. My service advisor, Greg Harris, has walked with me every step of the way. Greg was more than accommodating. He went above and beyond to let me know he cared and wanted to find a resolution to my issues.

Kent and the rest of the team provided an excellent experience while purchasing my car. Everyone was kind and attentive as we found the perfect car!

Waiting 3 hours for a oil change is ridiculous, they didn’t use to be this slow

Service personnel answer all expectation and took care of my car problem on what I want done completely

It was a wonderful experience. I suggest that if you go here then you should speak with Rodney Daniels. He gave a good deal on my car and he was very nice. I would go here for my next car.

Salesperson,Marlina, was very easy to work with and did everything she could to get me the vehicle I wanted.She helped and explained the options on the vehicle that I needed to know.

OMG they are the best, l really went there and didn’t think that l was leaving with a car. Mr Rodney Daniels was amazing and lm so grateful that he worked so hard and answered every question that l had. He is the BEST!!!!

They changed my oil and it running still good and rotated my tires

Always a pleasure working with Will. This is my 2nd car purchase and Im sure it wont be my last. Glen also worked hard to get my payment close to where I wanted them to be. Great people and I would definitely recommend! Will makes the Deals!

Went in today for an oil change and inspection. Brandon Garrison was quick and professional with getting what I needed complete. The level of his knowledge was great. Thank you Brandon for your hard work, I will be sure to request you again on my next visit.

Steven Sanderson really took care of my daughter. I sent her to get my oil changed a d he noticed that the tires was wearing out. He immediately showed it to her and she called and i told her to go ahead a get a New set.Thanks so much for your service Mr.Sanderson!!!!!!

One of the best places to purchase a vehicle from! I had a 2014 Toyota Corolla that I wanted to trade in and the salesperson Karva was amazing he helped and guided me without making me feel pressured. He understood what I was asking for and I drove off the lot with a 2020 Nissan Kicks! I would recommend this dealership to anyone! They make you feel very welcomed and they are all very friendly ☺

I just bought a new 2021 Nissan versa and everyone there went above and beyond for me to be able to get this car. From the salesman Eric, the finance man Allen and even the insurance provided by Travis. Will definitely recommend to anyone who will listen.

Melina is the best. We bought a car from her in 2019, and in 2021, and will continue coming back to Melina in the future. Shes the best!

I absolutely loved my experience!

Thanks to Tony Johnson for getting me into a car. Tony was really nice, friendly and determined to get me into a car. Everyone was very friendly and welcoming.

The gentleman who assisted me in service department was awesome. He took care of my concerns and did it very professionally and genuinely.

Knowledgeable and Friendly Sales Staff. They Worked Extra Hard to get me the truck that I needed. They gave me what I needed for my trade in. Great Interest Rates kept my monthly payments within reason and they Delivered my truck to me.. Way to Go Team !! :)

My most recent experience at Greenville Nissan was an exceptional. Mr. Moody and his assistant Stephanie went above and beyond to make sure i was comfortable with my purchase. In fact the whole team at the dealership were very welcoming. I’m happy I chose to buy a Nissan. Thanks guys!!

Greg was amazing and helpful as always! I love coming to a place that just feels like “home”. I’m always so welcomed and well taken care of by the staff. It’s an honor to be known by name. It really makes a difference in the experience.

I had doubts that I wasn’t going to be able to trade in my Dodge Charger at Greenville Nissan but they made it happen. The salesman was very nice and kind and guided me throughout the process, I’m very thankful for my brand new 2021 Nissan Altima. I would recommend Greenville Nissan over any other dealerships in Greenville 🤞🏽💯🙌🏽

My car battery died an hour before I had to go to work. I had a friend give me a jump and dropped my car off at Greenville Nissan. Greg was SO helpful and I was off to work early after leaving it with him! It was done before I was even off of work and he had one of his colleagues drop my key off to me at work! Exceptional customer service!