Just wanted to say thanks to the customers that took the time to write a review. It was truly a pleasure working with you and I look forward to a long lasting business relationship and a great friendship.

My husband and I first came here to Doug Henry just looking for a vehicle and Anthony greeted us with a warm welcome and assured us he would help us find something since we didn’t see anything that day. A week later Anthony called with new options but they did not fit what we needed. He said he would try again. About a week later he called back with another option and my husband and I let it slip through our fingers. Because of Anthony’s persistent and awesome personality we went back to see Anthony and he helped us find the perfect vehicle for us! Check him out when you go there he is faithful in what he does.

Best service ever!! I had one of those unique situations after purchasing my car from Doug Henry Greenville and I can honestly say I was pleased with how the situation was handled. Anthony was friendly and very helpful when I first went there to inquire about the car. He listened, provide the information I needed and I was able to get what I wanted at the end of the day. Everybody was pleasant and professional from start to finish. A big Thanks to the entire team!!!!

I had a wonderful experience- I have purchased many vehicles through the years and have had all types of situations - good and bad - but I was treated with dignity and professionalism- I understand the responsibilities of a dealer and the buyer - I would come here again

They are friendly and go out their way to get you a car you want. Toyota in Greenville told me no on a highlander. And they told me yes!😊

Very good saler costumer service good offer good atencion and especial financial plans

One of the better car buying experiences I’ve had, I had called several other dealerships trying to inquire information about vehicles and was told they would call back but never did. I called and spoke with mike on Friday about a GMC Terrain SLE unfortunately that was not on the Greenville lot but he immediately advised me of a similar vehicle GMC Terrain SLT that was on the lot. The next day I went to look at it. After looking it over we made the deal. When I informed mike that the brakes on the rear were worn more than the front he agreed to make it right. After driving the vehicle for a few weeks waiting for a time to get the brake work done I noticed a slight radiator leak. (I still had the paper tag on the vehicle) I called mike and explain the problem. I told mike that I would provide the part if he would cover the labor. He agreed repairs were done and I couldn’t be happier.

Best ever! After I was done very wrong by Crown Dodge in Fayetteville, I was skeptical of all dealerships but had drove across the state to see family and needed to leave with another vehicle.I hit the jackpot with Doug Henry. From the first call, to the end of the sale, everyone there was amazing and I can be hard to please. The Manager Mike was amazing, the salesman Andrew Campbell was informative and helped without pressuring us, the financial guy I believe named Tristan was personable and made sure we got the best deal on our financing. Even the guys working in the garage and detail were outstanding, ensuring the truck was in good shape and even dryed it off after the rainstorm and were so nice. Wow!!! 10 star customer service with everyone there and we even had a toddler and noone made us feel bad for having a baby in there and called her by name when we left.Dont worry, we know plenty of people who will all be sent there. The honesty, integrity, and all over experience even impressed this woman and it takes alot.Give them a chance and you wont regret it!!! If they can please my sister and I and find the truck my husband wanted, they can please anyone lol. Thanks guys!So gratefulBethany and Austin (and Harper the baby of coirse)

I actually got my car from here, john and Blake and sandy are awesome people, exceptional service, they were helpful, informative, and patient. So when you go there tell them Mr. best sent you !!

Johnny and staff are Great. No pressure sales tactics. No Lies or bait and switch. They care about their customers and that will create customers for Life!

Very friendly staff with great service.

The best service I have encountered. I definitely recommend Doug Henry any day.

I went out there to give someone something I did not buy nothing at all

Jasper Swain of Doug Henry in Greenville NC, was the BEST hands down. He didn’t try to push a vehicle on us that was unaffordable. He was patient, kind and also he made sure I got my PERFECT fit. Although, the Sales Manager could use some communication skills. As far as the way he speaks to customers, everything else was great! Jasper really needs a raise!

One thing for sure jasper swain is the truth. He was very helpful and friendly and let me add very professional while helping me find a car. Once again thank you jasper for the help I’m loving my Camry aka midnight 🥰🥰❤️

Scam contest. The promotion card said that you won one thing and they say you won something different.

Service was really slow but....i did get a really nice car for less that 170$ a month

One of the worst experiences of attempting to purchase a vehicle I have ever experienced!!! We were told on one day that we would be given 11,500 for our trade in which the offer would be good for 14 days, the very next day we go back to test drive a car and the manager suddenly changes the trade in amount to 6,000 dollars and blames the salesperson. Stating “ well I don’t know why he gave you that price” not to mention the manger is the one who had driven our vehicle the day prior and spoke with the salesperson about the offer. It was just lie after lie and every time we would address the lie he would become rude. I would not recommend this place to my worst enemy. A bunch a fast talking crooks ( my opinion) except for Jasper but he wasn’t there today, unfortunately. Did not honor a trade in value that we were given on an appraisal in black and white the day before!! Waste of an entire day!! Never again Doug Henry Of Greenville!!!!

It was a long process but they weren’t letting me leave without a car. Special thanks to Jasper. I appreciate the teamwork. Thank y’all again.

What a wonderful experience, the salespersons are very nice and upfront. Im going to have to go back to upgrade my car/SUV in the very near future. Didnt find what I need just yet; but Im sure Frank (the salesperson), knowing my criteria is going to find exactly what I need. He did a great job today. Five stars plus.

A bunch of crooks. After telling me everything was good and all I had to do was come in they changed everything. I told them upfront how much money I had to put down which was 500.00. Once I sat there for 2 hrs they tell me all they needed was a check for 4000.00. They also said my car was worth 500.00 even though i just had it appraised for 1900. Also saw the boss and a salesman get into a screaming match.

I’d like to write a review for the salesman jasper Swain he was an awesome salesman he made everything so easy and smooth with my purchase from Doug Henry everything or anything I had questions for and I brought exactly what I was looking for go see him thanks jasper

Im really glad I chose Doug Henry! Working with Jasper Swain he made sure we were satisfied with our selection he worked fast and hard...I would definitely refer others to Doug Henry! Thanks Jasper Swain for everything!

Not happy with this place at all I traded my Toyota Camry with only 5000 miles for a beautiful truck! But boy did I not know that truck they sold me had a million problems! I have had my truck one year and in that year transmission has been fixed twice motor once fuel pump replaced and so much more! On top of transmission being fixed twice I am now waiting to find out if my transmission is gone again! I hate the way they do business and I have turned them into BBB and I have put a complaint out! Very angry with this place! DO NOT BUY ANYTHING from them

I had a wonderful experience I got what I wanted and they made sure of that love my car Thank u Jasper u came thru i would recommend you any day thanks again

Great deal that was easy to make! Long story short is that my car keys were stolen & my car was totaled! I was not in the market for a new car but found myself forced to find something quickly. Nick & Mike were so helpful! This was the first time I can say I got an awesome, hassle-free deal on a great car. Thank you!!

I absolutely Love Doug Henry of Greenville all staff was very helpful But JASPER SWAIN REALLY MADE IT happen Yall check them outThanks again

The General manager Jhonny Winston is very helpful.

Originally went to look at at truck, and was concerned about the warranty. Thought about it some and received a call back from the salesman asking if I was still interested and that the deal was still good. Contacted Ray at the dealership, and let him know I found an extended warranty available through Ford for approximately $1400, and if he was willing to go half on me and lower the price by $600 that he had given me on paper, that I would be willing to buy the truck. He came back saying that he could do better, and offered me an extended warranty for over $4000, saying his warranty was better. When I told him that I was not interested in paying that much for the extended warranty and offered to simply buy the truck and buy it on my own, he informed me that he would no longer sell me the truck at the price agreed upon on paper, and that I would have to pay an additional $3000 for the truck.What a bait/switch. Terrible salesmanship, and quite a pain to work with. I would not recommend going to this dealership for anything.On a side note, the whole place seemed sketchy and out of date, there were ants crawling all over the floor, desk, chairs and even my legs at one point. Chairs were deteriorated/falling apart and not very comfortable.Do yourself a favor and shop elsewhere :)

I had a pleasant experience dealing with the wonderful people at Doug Henry of Greenville NC.

Doug Henry is the place to go...The staff is very friendly and caringMy salesman was open and honest, and didn’t try to stick me in something I wasn’t interested in as people has done over the yearsThe Manger was very awesome 👏“ I GOT MY DOUG HENRY “

Nick. . Awesome, Aaron. . Awesome, Mikee. . Awesome! They Were Beyond Helpful With Me Purchasing A Car. Didnt Get What I First Came For But Im Glad They Did Go Out Of Their Way To Find Me Something Affordable. Great Deals, Go And Check The DOUG HENRY Crew Out! You Will Definitely Leave With A Smile On Your Face

I have bought two cars from here, a Dodge Charger and a Lexus ES 350 and I love the way they do business! No complaints!

Bought my third car there. The people there are very nice and compassionate to get you in a car. Would recommend to my friends and family.😁😁😁😁

I had the worst experience at Doug Henry ! I had went in there to look at a white 08 suburban . A man Mark came out to assist us and was completely intoxicated smelling of complete alcohol at 3pm on a Saturday. His attitude was obnoxious and inappropriate. The suburban that I went to purchase was an 08 being sold in excellent condition . The tire sensor light was on, the service suspension notice was on the dash and the back console where the ac/heat are controlled was broken. When I asked them to fix and make the repairs, the sales manager Chip said they weren’t making any money on the deal so they couldn’t make the repairs. Chip then tried fraudulently sell us an extended warranty to make the repairs on the vehicle ourselves . While we were working on numbers and the deal, Mark the drunk salesman barged in the finance office and then requested my fiancé to help him fight someone on the sales floor. This dealership is a joke and Doug Henry should me ashamed of himself calling that a dealership when it’s in fact a circus ! Needless to say we purchased a suburban from Medlin Chevy instead!

Decided to go car shopping and stopped at Doug Henry. Sales manager did not want to let me go after I told salesman I rather wait. He then told me “I was worked out” on a vehicle and switched me to about 3 different vehicles before I said enough is enough. While waiting I experienced a drunk salesman get into a heated argument with manager. Sales manager John has no respect for people at all blurts out all your personal information out loud (SSN,CREDIT SITUATION and all) and very disrespectful I wouldn’t recommend going here at all very unprofessional

I got a car from them and 4 mouths of 30days tags

Ive been shopping for a car for about 6 weeks! Finally found a car that I love & at the right price!!!Ive been in a lot of dealerships lately and if youre already working with someone, other salespeople generally dont care about you.They even help keep my 2 busy boys entertained!Thank you Sal, Ray & to the team of Doug Henry of Greenville!!!I am one happy momma.

Sale person was very helpful. Would recommend this Salesperson. overpriced on vehicles. To much markup. Low BALLING on trade-in.Quality type of vehicles.

Mike, Chris and Chip really worked hard to help me. I recommend to everyone!

Good service Griet service with a 😃

Great experience. Nick was very helpful. Helped me find the car I was looking for got me a great deal and even helped me get a lower insurance rate.

My dad bought a car.. I was just along for support and their transportation there. The guy came in on his day off bc he had been working via emails etc with my dad to get him a new car. This was my dads only available day. Great service, very friendly and can defiantly make you a great deal.

Test drove a vehicle today. After the drive, we approached the salesman and expressed some concerns about the vehicle. Worn tires, an odd vibration when turning left, there was also an odd engine tick that I wasnt even able to bring up because I was interrupted before I could finish. I was bluntly told the price was firm. Did not even take my number and offer to find something else, Ray obviously didnt need the business. If you look at the 17 expedition, beware. They are 2k higher than everyone else and offer no warranty. It has some issues. Its one thing to be told no, but this gave off more of a no and go screw yourself vibe. Go somewhere else. Ended the day purchasing what we were looking for from bill clough ford in Windsor. Very friendly folks!

Great experience .. I needed a new car went in with my mother .. The service was great and friendly .. The sales man We got named Nick Francis, did a great job n explain everything we needed to know. Put us in a nice 2014 affordable car with not a lot of miles, runs great good as new couldnt be happier. Even got to take it home that same night. Thanks Doug Henry!

Their ads are extremely deceptive, always marketing as the ad being a “winner” when in reality your odds are extremely low. Not to mention the condescending attitude. Avoid at all costs.

Was not expecting the miracle that Brad, the finance manager, performed!! I walked in & spoke w/Gee, the salesman. He guided me to Brad, and then to Mr. Booger😊! It wasan awesome experience!!! See Gee, he will guide you to a miracle!!

Great people great price friendly

VERY BAD EXPERIENCE!!!!!!!I talked to Ross on the phone today. I told him what was going on as far as the bank and me making a down payment. He told me good that he had a good verity and a few choices that I could choose. When I got there, I thought I was going to be dealing with Ross but instead, I got Rob. There was not a lot cars on the lot. What they did have was nice. It took them bout an hour to let me know anything. Then Rob told me to test drive a Chevy Curse because that would fit my situation. I did and I really liked it. Rob then told me to drive it to the front as if I was about to drive off with the Curse. I went back in and Ross said that I needed to put $2,500.00 down after I had already told him what I had. I wasted over 2 hours there just for that. By the time I left there I went across the street and found a car, the bank that I’m going through was closed so now I have to go back to Greenville (30 min. drive) for a 3rd time. Im not mad that because I didnt get a car from Doug Henry. Im mad because I was lied to just so I would go there.

Cant say enough about the great service we received from Nick, Mike and the rest of the gang at Doug Henry of Greenville when we bought a new truck a few weeks ago. We were there late on a Friday evening so the sale kept everyone there beyond closing time but we never felt like they were rushing us along so they could go home. Nick had to go out in the pouring rain to put the tag on the truck and he even did that with a smile. We love the new truck and are very happy with the deal we received.

Anybody want or need a car ?! Yall need to go here. Aaron and Nick went above and beyond for my girlfriend so she could get a new car !! They have great customer service, and funny! Their the best I never met any dealers like them !! And Mike as well, hes the manager if it wasnt for him Aaron and Nick couldnt make it happen. SOO WE REALLY appreciate yall Aaron, Mike and Nick . Thank yall again .Who ever goes to them, talk with one of those three .. THEIR THE BEST and AWESOME !

We went to Greenville to look for a truck. We visited several dealerships, and were passing Doug Henry and decided to stop. They had a nice variety of trucks there. As we were looking, a salesman, Nick, came over to help us. He was very knowledgeable on all of them, and explained the options that each one had. He answered all of our questions and was very pleasant and professional. He was not pushy, yet very helpful in helping us make our choice. We decided on a beautiful Chevy Colorado, and we could not be more pleased! The buying process moved very quickly, and we went home with our truck in a very timely manner! We highly recommend that anyone in the market for a vehicle to stop in and talk to Nick. We definately will go back to this Doug Henry dealership again!

Highly Recommend Doug Henry of Greenville! Thank you to Mike and Nick who helped us find the perfect car! We have been searching for a car that was great on gas and newer than my old Toyota Camry. They had us try out a Toyota Prius and we fell in love with it. Both Mike and Nick were so helpful and even stayed late on a Sunday to make sure we left happy and satisfied with our purchase!Thanks Doug Henry!!Henry & Bobbie

Great service was provided by Nick he wasnt too pushy like most car salesman, he was approachable helpful and went out of his way. Highly recommend to buy your car from him directly, also Aaron was great as well overall my experience was very well.

The type of rudeness & racist looks my family & I recieved the moment we walked through the door today was out of this world. Absolutely none of the staff greeted nor even welcomed us, they all just looked at us like they were completely crazy. I dont know if it was because of juneteenth day today or what, but they all acted very rude and unfriendly. Even the black salesman acted racist & uncle Tom-ish towards us, his own color. And to think that I was considering purschasing my second car from there today. Hell to the no, absolutely not, that type of rudeness when dealing with customers will NEVER get my money nor business.

Was given the run around about being approved. But would like to thank Ray. Great sales man

Wouldnt recommend. Sold me a cavalier for way more than its worth, and the things constantly got something wrong with it. Cost me a lot of grief and money the past couple of years and Im stuck with it.

Unprofessional and deceptive internet listings. Website indicated that there were eight minivans available at this location. Upon arrival there were zero minivans. We were told that there were four located in the Kinston location approximately 40 minutes away so off we went to find out that there was one only available to see and drive. One in the shop awaiting work, and the others were at different Doug Henry locations.

Excellent people to deal with! Nick, Aaron, Mike, and Mr. Thompson were very helpful and attentive, and we never felt pressured. Nick, you have our respect and our recommendation to others. Only issue has been being very slow in transferring our tag, creating a Carfax misreport on mileage that Ive had to clear up.Since posting this service manager Mike has called and assured me that after extensive investigation, NCDMV dropped the ball. I appreciate the info and callback, guys! Would recommend to anyone.

Excellent service provided by Nick! Hes very professional and knowledgeable and would highly recommend him to sell you a car.

Great experience!! Anthony is the BEST!!

Never got a call back or anything. Before I was even able to decide if I wanted a car from here I was turned off from their lack of customer service wish I could give no stars

Great service and friendly staff there.

They CHEATED ME!! DO NOT GO HERE!! They take advantage of women whom shop alone and I really wish I could give less than one star! The car was advertised online for $34,000 but my paperwork sais $34919. I went back to the dealership and advised of the mistake and the salesman and finance department was very empathetic and worked to correct the problem. The manager (Mike) however actually told me to my face that he cushioned the price for the bank and offered me free car washes in exchange for the $919. I told him thats information hes supposed to give me upfront and slip it on my paperwork. Not to mention I didnt need them to help me get financed because I was already preapproved through my bank. I declined and requested a check to be sent to the credit union or out to me to take to the credit union. He then offered me a $200 check for my inconvenience. I have left several messages with the GM Bill Wells out of the Goldsboro office and he has yet to return my phone calls. I have filed a complaint with the BBB. I still have all of my paperwork and screenshots of the advertised price. All I want is the customer service they brag about. Dont waste your time...GO SOMEWHERE ELSE!!

We are very pleased with our experience at Doug Henry of Greenville, Inc. The salesman, Nick, was helpful and honest. Great place to look for a vehicle!

Me and my family have bought a couple of cars from here. Jennifer was an excellent sales rep.

It was a great experience Mr. Nick Francis helped out alot answered alot of questions that needed to be answered and guided me threw the process. He never gave up until I got a great price and the car I wanted. Thanks alot.

Condense ding sales staff. To drop the price by a dollar they had to call Doug Henry himself is what they argued for two hours. I find it hard to believe that Doug oversees every single sale at everyone of his dealerships.If I am wrong and Doug does do everything at each of his dealerships tell him to give me a call and I will change my review.

Great & fast service 👌👏 thank you Tony!!

Good serviceMike was really nice

I went to Doug Henry in Greenville and they have an awesome sales team I was in and out didnt get what I wanted but they put me in something I could afford they were quick and fast with the process and they even had it clean and ready for me by the time I got done even when something broke on my car they helped me get it fixed so go in and ask for Mike he was friendly and got me in and out.

High pressure sales piches. Nope, Nope, nopity nope.

Awesome Sauce Customer service

Friendly, courteous service!

Im not real happy about the stupid money carlo game marketing scheme they use to try to get people in. Thats definitely not a fair tactic, especially in a college town where kids are susceptible and really need the money they thought they won.

They give goid service

This location is straight out of the 1970s. They REALLY need a building makeover . Some of the staff seem like they are bothered by you as well.

Doug Henry got arrested for carrying a concealed gun. I saw it on the news. That man got a gun if you haggle on the prices, hell stick it in yo mouf.

Great experience!

Couldnt asked for a better deal

Okay

We had an amazing experience, they helped us find the right car right away, and stayed well past their closing time to help us take the vehicle home that day. They were very knowledgeable and helpful. I will definitely continue business with them in the future.